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BROADBRIM FEATURES
Search for nearby rooms in realtime! No more calling around to find rooms during your busiest nights. We allow your team to remain available & give your guests the exceptional service that they expect.
Buy a room directly on the network, or from a friend at another property. Either way, we process the whole transaction and even generate the relocation letter! Why would you want to do it any other way?
An industry game changer: we pay for relocation rooms immediately with virtual credit cards! No more direct bill accounts to setup or chasing payments! We manage the entire transaction from start to finish.
We will soon be the first solution to ever provide live market conditions & advice on compressed nights. View the relocation trends of your surrounding area or compare yours to your compset. We will save you money by giving you the best idea of when to purchase rooms, or wait for conditions to improve.
Logistics are a huge part of a relocation. Transporting a guest from one hotel to another often requires the front desk to track down a cab and overpay for the trip in cash. Broadbrim will partner with Uber® to have a car waiting for your guest and take them to their relocation hotel. All costs are conveniently added to the final bill.
Relocations can be as stressful for your team as it is for a guest. Amenities can change the mood of the situation by empowering your team to offer extras like a food & beverage credit, parking or internet. It’s also been shown that the simple act of offering a $20 amenity to a guest can decrease the likelihood of them posting a bad review by 45%. Broadbrim amenities are easily added to a guest reservation and are included in the final bill.
COMMON QUESTIONS
I don’t relocate guests often… why should I use Broadbrim? So you can sell your rooms and get paid immediately! :) A solid network environment requires both buyers and sellers. Our network empowers your front desk team to sell remaining rooms without the stress of managing OTA channels. And, your guests are from a reputable source! Do you really pay immediately for relocations? Yes! We have partnered with GlobalVCard® so that we can provide hotels that sell rooms on our platform with immediate payment via virtual credit card. No more direct bill accounts to setup or chasing payments from other hotels for relocations. Leave that to us! How do I join Broadbrim? Is there a cost? All accredited lodging establishments are able to join! We have hotels ranging in size from 26 rooms to 2,000. We quickly set you up on a free trial, then after you realize how much we’ve changed your life, we’ll set you up with a very fair and customized membership plan.
Which markets are served by Broadbrim? Can I join if my market isn’t one of them? Broadbrim proudly serves over 400+ hotels in the San Francisco Bay Area. We have aggressive expansion plans to service all global markets, starting with the United States (specifically Seattle & Chicago). While we don’t currently serve markets outside the Bay Area, we have a standing deal for hoteliers: Introduce our sales team to hotels around you. If 30%+ of your market joins the network, we will go live in your area and reward you personally. A win for everyone!
From every big brand, to many small boutiques, our customers love Broadbrim!
For more information about Broadbrim, shoot us an email or give us a call. [email protected] +1 888 852 6450
