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Company Profile January 2013
1. Who We Are
The Company
§ Belgian consul4ng company, founded in 2008
§ Headquartered in Brussels § Bringing together senior business-‐ and ICT entrepreneurs § Willing to bridging the gap(s) between Business and ICT, through providing end-‐to-‐end management assessment, consul4ng and solu4on delivery services
§ Present in 4 sectors : – Bank, Financial Service, Insurance (BFSI) – Energy & U4li4es – Public Sector – Telecommunica4ons
February 1, 2013 2/19
2. Who We Are – Our Management Team
• Managing Partner • Project Management Expert • Master in Law and Int. Relations
• Managing Partner • Corporate Performance Expert • Master in Computer Science & Mgmt
• Managing Partner • Project Management Expert • Master in Politics & MBA (Oxford)
• Managing Partner • Information Management Architect • Ph. D in Computer Science
Pascal LAVEAUX
David NAVARRO
Christophe PAQUET
Lionel VAN DONGEN
February 1, 2013 3/19
3. Our History
What we achieved so far, in short … 2008 2009 2010 2011
Founda4on of perform.BI
…
February 1, 2013 4/19
2012
4. Our Vision & our Mission
Our Vision Our Mission
Through PragmaLsm, through excellence, through Europe …
§ To become a performance driven, key player in the informa4on management business
§ Recognized for the excellence and the pragma4sm of its services/solu4ons, as well as for its strong business ethics
§ Help our customers in assessing and valua4ng their informa4on assets and architectures.
§ Support our customers in crea4ng a Business and/or an IT Roadmap to deploy informa4on architectures and usages
February 1, 2013 5/19
5. Our Commitment
4 integrated capabiliLes for 1 customer value creaLon
Capability to plan/organize
Capability to execute and deliver
Capability to control
Capability to idenLfy the business value(s)
February 1, 2013 6/19
6. What We Do – Our 4 Business Lines
Ma t u r i t y A s s e s sm e n t
P r o j e c t M a n a g emen t
P e r f o rm a n c e Me a s u r eme n t
I n f o rm aL o n Ma n a g emen t
B u s i n e s s T r a n s f o rm aL o n
February 1, 2013 7/19
6.1. What We Do -‐ Maturity Assessment
We execute :
§ Business Intelligence Readiness § IT Service Management
§ IT Governance
February 1, 2013 8/19
6.2. What We Do -‐ Project Management
We design, execute and improve :
§ Project Governance § Por^olio/Programme Management
§ Change/Transforma4on/Transi4on Management
§ Project Management Office (PMO/PSO)
§ Prac4ce Educa4on (e.g. coaching, seminars/standard trainings, on-‐demand/tailored trainings)
February 1, 2013 9/19
6.3. What We Do -‐ InformaLon Management
We design, develop and improve :
§ Informa4on Integra4on
-‐ ETL Architecture, Design, best prac4ces and developments
§ Master Data
-‐ Data Gouvernance setup, Hub/Repository/Hybrid model, CDI/PMI
§ Meta Data
-‐ Technical, Func4onal, Seman4c modeling
§ Opera4onal Intelligence -‐ Opera4onal Datastore
§ Data Quality -‐ Data Governance, Quality improvement processes &
workflow, reference list usage, quality afri4on
§ Service Oriented Architecture (SOA)
-‐ Informa4on Business Service, SOA Informa4on model, Informa4on QoS
February 1, 2013 10/19
6.4. What We Do -‐ Performance Measurement
We design, develop and improve :
§ Data Warehousing (DWH)
-‐ 3rd normalised form, Inmon/Kimball, Data Vault, Explora4on Datawarehouse
(i.e. Data Mining)
§ Business Intelligence (BI) -‐ Datamart, ROLAP/MOLAP/HOLAP cubes, seman4c abstrac4on layers,
informa4on security, automa4sa4on and broadcas4ng
§ Scorecards -‐ Balanced (BSC), adapted
§ Dashboards -‐ Alerts, Tabulars, Self Servicing BI, Social media
§ Advanced Analy4cs -‐ Data Mining, BI Applica4ons
February 1, 2013 11/19
Analysis of the Client's or the project situation, identifying the best applicable practice(s), agreeing upon a tailored approach/scenario/solution, considering all impact(s) in terms of costs/benefits.
7. Our Approach -‐ AIM© All consulLng acLviLes are driven by our AIM© methodology, which can be applied to a project as a whole as well as to its specific phases :
12
1. Understand the context(s)
Implement
Assess
Measure
The adopted approach/scenario/solution is deployed in a controlled way and covers all transitional phases, from the situation(s) as-is to the situation(s) to-be.
At least at the project's major milestones, the impact and the adequacy of the adopted approach/scenario/solution are measured, lessons are learned and conclusions are drawn.
2. Plan and execute tasks to achieve goals/improvements
February 1, 2013 12/19
3. Measure the value created
§ Straightforward sourcing/staffing of consulting activities, based on time and material agreements.
§ Fixed price, fixed deliverable(s) agreement, where the Client sources out the execution of the project/solution, while keeping a steering position as to the progress and results as agreed upon.
§ Whether a public authority wants to research or develop innovative consulting practices or products, Perform.BI can provide an innovation platform.
§ If a Client has own capacity to execute the project/solution, but needs specific capacity-building in one of Perform.BI's business lines, on-demand or structural training can be provided.
8. Our ModaliLes We have different delivery modaliLes, which can be combined according to the Client's specific requirements
Time &
Material
Fixed
Price
Innovation
Training
February 1, 2013 13/19
Selected Business Cases
February 1, 2013 14/19
More references are available upon request
CREDIT INSURANCE COMPANY (GROUP)
Context(s) SoluLon(s)
Performance Management
Achievement(s)
§ The company starts a major re-‐engineering of its applica4on por^olio (Underwri4ng, Financial & Controlling, Commercial)
§ The new applica4on landscape aim to work at global level
§ No performance and process alignement analy4cs are foreseen
§ Numerous informa4on silos coexist within all business units
§ We design and implement
– A Business Intelligence Competency Center (BICC)
– A BI methodology
– An Opera4onal Datastore – A Datawarehouse – Many Datamarts
– The integra4on architecture and paferns
§ We sustain this goal over 10+ years
§ The Group has a flexible, configurable Analy4c pla^orm : – Inside portal for the
Group transversal repor4ng
– Inside portal deployed over all business units worldwide for their local repor4ng
– Outside portal for customers and brokers
§ The processes and BI governance are known and sustainable
§ The BI applica4on is a Strategic applica4on
February 1, 2013 15/19
[ Credit Insurance Company ]
AXA (GROUP)
InformaLon Management
§ A strategic ini4ave aiming to transform the opera4ng model towards a customer centric model has been launched in Belgium
§ Master Data Management (MDM) has been defined as one of the seven key IT transforma4on ini4a4ves
§ Several MDM systems coexist within the company but are not aligned
§ An Architectural posi4onning and roadmap in order to: – Understand the current MDM as-‐is landscape within the company
– Describe modern MDM opportuni4es
– Increase the understanding of business par4cipa4on in MDM ini4a4ve(s)
– Allow and advise on choice of MDM model
§ The company has a clear understanding of his MDM maturity model
§ The company knows how to deploy MDM in synchronisa4on with other key ini4a4ves
Context(s) SoluLon(s) Achievement(s)
February 1, 2013 16/19
EUROPEAN COMMISSION
Knowledge Management (KM)
§ Incident management environment
§ With a certain will to improve performance
§ Wishing to improve the use of knowledge
§ Analysis of the current performance of the incident management
§ Define, measure and analyse KPI's to find the root causes of specific performance domains
§ Design of the KM process.
§ fit analysis of a KM tool
§ Defini4on of a KM implementa4on methodology.
§ A strategic implementa4on roadmap
§ Performance analysis of a 20000+ incidents/month environment
§ Iden4fied improvement sweet spots
§ An implementa4on methodology
§ Upper management agreement to put in place the KM program
Context(s) SoluLon(s) Achievement(s)
February 1, 2013 17/19
DUCROIRE|DELCREDERE
Project Management – PMO training and Setup
§ Insurance industry § IT Department
§ Willingness to implement project management standards
§ Have trained project managers to manage 40+ concurrent projects
§ Best prac4ces in project management (PMI)
§ Workshops to tune the proposed standards (guidelines, templates, tools, etc.) to the organisa4on’s culture and needs
§ Assistance to the applica4on of the standards to pilot projects and trainings
§ Company-‐wide project management standards, prac4cal and scalable,
§ Trained project managers
§ Pilot projects where the standards have been applied and tuned
Context(s) SoluLon(s) Achievement(s)
February 1, 2013 18/19
Contact
perform.BI Square de Meeûs 38-40 1000 BRUSSELS BELGIUM Phone : +32 (0)2 401 68 11 Fax : +32 (0)2 401 68 68 URL : http://www.perform.bi E-mail: [email protected]
February 1, 2013 19/19
