16
Copyright © 2012 by LeveragePoint Innovations Inc. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of LeveragePoint Innovations Inc. This document provides an outline of a presentation and is incomplete without the accompanying oral commentary and discussion. COMPANY CONFIDENTIAL Competitive Intelligence and Pricing with Brian Clarke, IDC Monthly Webinar Series – September 19, 2012

Competitve Intelligence and Pricing

Embed Size (px)

DESCRIPTION

Gathering competitive pricing information is a serious challenge in all industries, particularly so for those who serve B2B markets. This is because competitors' prices are an essential reference point for setting price for your own products. This webinar shares best practices for how companies collect, analyze, and make strategic decisions with competitive pricing intelligence. Learn how competitive pricing intelligence is getting more complicated, why typical data collection tools for pricing are not good enough, and how you can enhance your competitive pricing intelligence strategy.

Citation preview

Page 1: Competitve Intelligence and Pricing

Copyright © 2012 by LeveragePoint Innovations Inc. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means —

electronic, mechanical, photocopying, recording, or otherwise — without the permission of LeveragePoint Innovations Inc. This document provides an outline of a presentation and is incomplete without the accompanying oral commentary and discussion.

COMPANY CONFIDENTIAL

Competitive Intelligence and Pricing with

Brian Clarke, IDC

Monthly Webinar Series – September 19, 2012

Page 2: Competitve Intelligence and Pricing

2

Sponsored by LeveragePoint the Software Solution for Value-based Pricing

Page 3: Competitve Intelligence and Pricing

3

Today’s Presenter Competitive Intelligence and Pricing

Brian Clarke is Program Vice President of IDC's Pricing

Evaluation and Leasing Evaluation Services. His services are used by all of the major IT vendors to assist them in establishing successful price and product positioning strategies, by dozens of lessors and financial institutions to predict the residual risk of their portfolios, and by hundreds of corporate IT buyers and lessees who want to make informed purchase and lease decisions. His opinions are often quoted in numerous business and daily newspapers including USA Today, The Wall Street Journal, Investor's Business Daily, Business Week and The New York Times.

Page 4: Competitve Intelligence and Pricing

Sep-12 © IDC 4

The Golden Age of Competitive Pricing Intelligence

Source:/Notes:

Never been easier to collect

competitive pricing intelligence

Heightened market awareness –

Amplifies pricing actions and

reactions

Democratic – Competitors and

customer have access to tools

Page 5: Competitve Intelligence and Pricing

Sep-12 © IDC

Growing Complexity of Competitive Pricing Intelligence

More data equals a glut of information

Trend towards marketing custom or “build to order” solutions

modularizes offerings into endless pricing combinations

Additional markets to cover – geographies, and buying groups

Shortened product lifecycles, plus more products grouped into more

segments

New pricing models SaaS, cloud, utility

5

Page 6: Competitve Intelligence and Pricing

Sep-12 © IDC

A Challenge For Those Tasked With Pricing Products and Services

Competitive price tracking typically part of the job

However, outside inputs are typically limited:

Reliance on “inwardly-focused tools” such as CRM

Ad-hoc spreadsheets, like bid analysis, or web collection

6

Page 7: Competitve Intelligence and Pricing

Sep-12 © IDC

Data and Tools to Collect Pricing Widely Available

7

Wealth of Data in Public Domain

Published price lists – GSA, state

Online stores, both vendor and retail

Media monitoring

Many tools for data collection

Web Harvesting (spiders, scrappers)

OCR software

Cheap labor

You Can Build Competitive Pricing Tools

As simple as an automated spreadsheet

Or complex as a large scale business intelligence tool

Page 8: Competitve Intelligence and Pricing

Sep-12 © IDC

Still Not a Complete Picture

Vendor and retail pricing typically reflect only MSRP or single quantity

street

Published contracts show discounts but only to one buying segment and

timestamp is questionable.

A large segment of enterprise products have minimal pricing on the web.

Representative pricing hard to determine, will always be anomalies

8

Page 9: Competitve Intelligence and Pricing

Sep-12 © IDC 9

Getting to the Whole Pricing Story Expand Collections and Tools

Dig deeper into pricing

Special bid

Customer buy price

Channel cost

Combine with supporting data

Product specifications

Sales rank

Other pricing impacts –promotions, rebates,

inventory

Build analysis that is flexible, repeatable

Page 10: Competitve Intelligence and Pricing

Sep-12 © IDC 10

The Many Lenses of Pricing

CIO’s Office CIO

VP IT Strategy & Planning

CTO

Sourcing VP Global IT Sourcing

VP/Dir IT Sourcing

VP xyz Tech Sourcing

Product or Service

Geography

• Region

• Country

• City

Customer

• Corporate

• Government

• End user

• Educational

Size

• Segment (SOHO)

• Purchase band (50-100 seats)

Delivery

• BTO

• SaaS

A product or service can have any number of combined pricing

lenses, each with a unique set of pricing

Showing a price without its context is dangerous

Page 11: Competitve Intelligence and Pricing

Sep-12 © IDC 11

How IDC Enhances Competitive Pricing Intelligence

Retailers

eValuator

Database

Retailers Retailers

Retailers

Retailers Retailers

Retailers Distributors

Retailers Retailers

Retailers Vendors

Syndicated Feeds

Consistent, fresh, proven

End-user (Street) Pricing

End-user Rebates

Est. Cost

Channel Promotions

Channel Inventory

List Pricing

Specifications Product Comparison Builder

Product Data Spreadsheet

Historical Pivot Table

Reports

Reliable, repeatable

Example: =IDC_LIST_HISTORY_QUARTER(A1,"US")

MS Excel API

Flexible, extendable

Page 12: Competitve Intelligence and Pricing

Sep-12 © IDC

Using MS Excel IDC Functions

12

An HP product web page enhanced with

a wealth of competitive intelligence

Page 13: Competitve Intelligence and Pricing

Sep-12 © IDC

Product Comparison Tools

13

Page 14: Competitve Intelligence and Pricing

Sep-12 © IDC

Detailed Analysis of Combined Hardware, Software and Services

14

Complex multi-vendor

review of multiple pricing

lenses

Page 15: Competitve Intelligence and Pricing

15

Up Coming Events in October

“Pricing… It Matters!”

Western PA Pricing Professionals

Friday, October 12th

Rivers Club, Pittsburgh, PA

For More Information: bit.ly\OaHeDv

Professional Pricing Society

Fall Conference

October 23rd – 26th

Omni Orlando Hotel, Orlando, FL

For More Information: bit.ly\S2wPoc

Page 16: Competitve Intelligence and Pricing

16

Thanks for Watching!

[email protected]

www.leveragepoint.com

(617) 252-2876

Brian Clarke

[email protected]

(508) 935-4765