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Sr. No. Issue Action Plan
1 CE Pending Pradeep to provide the feedback by evening
19th Feb 2014
2 Vendor Pending Alisha is working on this she will discuss with
Mr. Nischal for any change
3 Stock to be MigratedPradeep will do today 19th Feb 2014
4 Authorisation Pond RFAlready done to be verified
5 Bin Number updationAlisha will do 19th Feb 2014
6 MAP issues of OA Materials(G Plants)
7 OA TRC Authorizations
8 MR update in CRM Queue to be monitored by help desk team
9 MR Creation in pocket callChunder is working on this.
10 SO/MR update in CRMQueue to be monitored by help desk team
11 Service Order contractQueue to be monitored by help desk team
SCM Related
CRM Services Related
12 Authorisation /QA NIG/CSMC BillingChunder will provide it 19th Feb 2014
13 Queue in error delete/monitor by helpdesk
14 Case for MR issue
not update in CRM
field will provide some cases to rectify the
problem
15 case for SO in case
of Contract expire
field will provide some cases to rectify the
problem
16 Manpower /Rental
Contract not
created
Business Decision
17 Authorisation RAo
ROLE IN CALLS
/Services Request
Chunder will provide it 19th Feb 2014
18 ECC and CRM not in
synch in the area of
MR and return item
status.
19 Product and Master
data extension
errors.
20 There were 2 MR
created for old SO
and 1MR met and
2nd not updated in
new SO.
21 When MR is
met/spare received
from customer in
ECC updation not
happening in CRM
so(status)
22 Reports to be
verified post
migration
points raised by field in bridge conference call
held on 18th Feb afternoon with all regions.
Chunder will work on this.
23
we are not
authorization to use
all trc related
transition ie
qa32,mb51n,
mb21n,mb51,mb52
24 Inter-Company Warranty Report
25 2/21/2014 To ensure all
Transactions in ECC
& CRM will be in
Synchonization
26 2/21/2014 RR to be finalized
for the Migrated
post confirmation
from business for
Complete Migration
of Service Contracts
27 24.02.2014 Documentation
28 24.02.2014 Form-16
29 24.02.2014 Consumption Program
Responsibility New
Responsibility
Target Date Status as on 24/02/14 08
p.m.
Pradeep Pradeep/Nischal 2/21/2014
Alisha Nischal/Alisha 2/20/2014
Pradeep Pradeep 2/21/2014 Consulting Team is
working on this with the
help of Navneet Sir we will
resolve it as early as
possible.
Chunder Chunder 2/19/2014
Alisha Alisha 2/19/2014
Alisha 2/24/2014 Sales order problem Alisha
has already informed to
Manu Paliwal
Pradeep 2/20/2014
Help desk Team Helpdesk Team Under monitoring by Das
on daily basis
Chunder Chunder/Bhagwa
nt
2/20/2014 Feedback awaited from
Users. Conclude 25 th Feb
2014
Help desk Team Helpdesk Team Unde monitoring by Das
on daily basis
Help desk Team Helpdesk Team Unde monitoring by Das
on daily basis
Chunder Chunder 2/20/2014 Unde monitoring by Das
on daily basis
Help desk Team Helpdesk Team Unde monitoring by Das
on daily basis
Bhagwant/Pradeep Helpdesk Team Unde monitoring by Das
on daily basis
Bhagwant/Pradeep
Anil Bhagwant /
Pradeep
Chunder 2/19/2014
Helpdesk Team
Helpdesk Team
2/21/2014
Chunder
2/20/2014
Amit Rawat, Insys Changes are done as per
requiremnt. under user
testing.
Chunder is working on this
and will be completedc by
27th Feb 2014
Pradeep /
Hemant / Anil /
Kuldeep
Sanjeev is working on this
to be done 25th Feb 2014
Consulting Team Internal review is going on
within consulting team
then it will be reviewed by
Navneet sir.Complete set
of docket will be given to
Business on 1st march
2014
Mirnal He is working on scenario
and complete the pilot test
on 25th Feb 2014
Pradeep/Chunder
/Nischal
Will be checked on 25th
Feb 2014
Status as on 26/02/14 4 p.m.
Some Problem is encountered by field
Pradeep/Nischal is working on this
Only 10 cases are left error in material type
ZCST testing is going on SANDBOX as per
instruction given by Navneet sir.
As per the solution provided by the
consultant, they need to correct the new
sales orders -"ITEM CATEGORY". Item
category are different in both the sales
orders, i.e. old & new sales order.
Under monitoring by Das on daily basis
Under monitoring by Das on daily basis
Under monitoring by Das on daily basis
Under monitoring by Das on daily basis
Under monitoring by Das on daily basis
Under monitoring by Das on daily basis
Changes are done as per requiremnt. under
user testing.
RR of migrated contracts as per list given by
Bhagwant & Hemant has been completed
yesterday
Internal review is going on within consulting
team then it will be reviewed by Navneet
sir.Complete set of docket will be given to
Business on 1st march 2014
Testing is almost complete ,he will discuss
with Navneet sir and will give complete
Scenario on 27 Feb 2014
Will be checked on 26th Feb 2014