Complete Manual for the AV Bridge Mini HD Audio/Video …...Document411-0029-30RevC April2019 ii Contents Overview 1 AboutthisGuide 1 Features 1 UnpackingtheAVBridgeMini 2 AQuickLookattheAVBridgeMini

CompleteManual for the

AV Bridge MiniHDAudio/Video Encoder

Document 411-0029-30 Rev CApril 2019

ii

Contents

Overview 1About this Guide 1Features 1

Unpacking the AV BridgeMini 2A Quick Look at the AV BridgeMini 3Connector Panel 3

Installation 4Don’t Void YourWarranty! 4Cabling Notes 4Basic Connections 5RS-232 Serial Communication Settings and Port Pin-outs 6Powering Up 6

Web Interface 7Getting the Device's IP Address 7CompatibleWeb Browsers 7User Access 8Admin Access 9Compact Menu View 9Web Interface Cheat Sheets 10

System Administration Tasks 11For Non-DHCP Environments: Configuring the Device with a Static IP Address for InitialInstallation 11Changing the Device's Hostname 13Optional For DHCP Environments: Changing from aDHCP Address to a Static IP Address 14Setting System Time and Time Zone 15Managing Access and Passwords 16Enabling or Requiring HTTPS 17Adding Room Information 18Rebooting 19Exporting and Importing Configuration Data 20Updating the Firmware 22Contacting Vaddio Technical Support 23Viewing Diagnostic Logs 23

Performance and Behavior Settings 24Configuring Audio Settings 24Muting and Setting Volume 24Microphone Adjustments 25Speaker Adjustments 25Synchronizing Audio with Video in the IP Stream 26Routing Audio 27

Setting Gain Between Input andOutput (Crosspoint Gain) 28Configuring Streaming Settings 29Supported Input Resolutions and FrameRates 29Configuring USB Streaming 29Set IP Streaming Video Settings 30RTSP Streaming Settings 32RTMP Streaming Settings 33Stopping the IP Stream 34Advanced: ChangingMTU 34

Customizing Labels 35Serial Command API 36audio volume 37audiomute 38audio route 39audio crosspoint-gain 40streaming settings get 41streaming ip enable 42network ping 42network settings get 43system reboot 43system factory-reset 44version 44history 45help 45exit 45

Specifications 46Troubleshooting and Care 47Power Issues 47Network and Communication Issues 48Restoring Factory Defaults 48Operation, Storage, and Care 48

Compliance Statements and Declarations of Conformity 49FCC Part 15 Compliance 49ICES-003 Compliance 49European Compliance 50

Warranty and Return Policy 51Photo Credits 55Index 56

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CompleteManual for the AVBridgeMiniHD Audio/Video Encoder

OverviewThis guide provides information about the AV BridgeMini HD audio/video encoder:n 999-8240-000 AV BridgeMini, North American 999-8240-001 AV BridgeMini, Europe/UKn 999-8240-009 AV BridgeMini, Australia/New Zealand

About this GuideThis guide covers:n Unpacking and installing the HD audio/video encodern The HD audio/video encoder's physical features and user interfacesn Administration and configuration tasksn Serial API command referencen Specificationsn Troubleshooting andmaintenancen Warranty and compliance/conformity informationFor your convenience, the information you need to install this product is also available in the smaller, stand-alone Installation Guide for the AV Bridge MiniHD Audio/Video Encoder, which covers unpacking,physical features, switch settings, installation, and initial power-up.Downloadmanuals, dimensional drawings, and other information from www.vaddio.com/support.

Featuresn Bridges two audio sources and one HDMI camera or other video source into a soft-client conferencing

or IP streaming environment (RTSP or RTMP)n Simultaneous USB 3.0 and IP streaming, video and audion Delivers IP stream resolution up to 1080p/30 and USB stream resolution up to 1080p/60n Accepts up to 2160p/30 from the camera or other video sourcen Audiomixern Phantom power tomicrophonesn Power over Ethernet (PoE)

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http://www.vaddio.com/support

Unpacking the AVBridgeMiniMake sure you received all the items you expected. Here is the packing list for the AV BridgeMini.North America: AV Bridge Mini, part number 999-8240-000Europe and UK: AV Bridge Mini, part number 999-8240-001Australia and New Zealand: AV Bridge Mini, part number 999-8240-009n AV BridgeMinin PoE+ power injector with AC cord set(s)n Half-rack mounting kitn 3-position Phoenix-style connectors (qty. 4)n Cat-5 cable, 6 ft (1.8 m)n USB 3.0 cable, type A to type B, 6 ft (1.8 m)n Quick Start GuideOptional dual half-rack and under-table mounts are also available.Contact us if you can't find themount you need.

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AQuick Look at the AVBridgeMini

n IP Address button and indicator light:o Press to display the device's IP address in the USB stream. Press again to dismiss the IP address

information.o Illuminated: Streams are displaying the IP address.o Off: Normal display.

n Power/Reset button and indicator light:o Press to reboot the device.o Illuminated: Normal operation.o Off: No power to the device.o Blinking: Error.

n Dimensionally enhanced puffy badge: We have spared no expense to provide a lovely, dimensionallyenhanced logo badge to elevate your visual experience. It's quite shiny. We hope you'll enjoy it.

Connector Panel

n Network/PoE – This port provides access to the web interface and powers the AV BridgeMini.n USB 3.0 – Uncompressed video output with PCM audio for conferencing applications.n Audio I/O Line Out 1 and Line Out 2 – Far-end audio from conferencing application or as configured in

the audiomatrix.n Audio I/O Mic/Line In 1 andMic/Line In 2 –Microphone or other audio inputs. Can be configured to

supply phantom power.n HDMI – Video (and audio, if available) from the connected camera or other HDMI source.n RS-232 – Connect to an optional third-party control system.

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InstallationThis section covers how to install and connect the product. It also provides safety information and otherguidance related to installing the product.NoteThis product is intended for installation and use only in environments where all RS-232 and PoE/PoE+connections originate within the building.

Or in UL's preferred phrasing...PoE-type networks connected to this equipment are for intra-building use only and should not beconnected to lines that run outside the building in which this product is located.

Don’t Void Your Warranty!CautionThis product is for indoor use. Do not install it outdoors or in a humid environment without the appropriateprotective enclosure. Do not allow it to come into contact with any liquid.

Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of thesethings happen, return it to Vaddio for safety and functional testing.

Cabling NotesUseCat-5e or better cable and standard RJ-45 connectors (568B termination). We recommend using high-quality connectors and a high-quality crimping tool.NoteDo not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can damage theconnectors on the product, cause intermittent connections, and degrade signal quality. Physical damage tothe connectors may void your warranty.

Intact – will make reliable contactwith cable connector

Damaged – Bent contact fingerswill NOTmake reliable contactwith cable connector

Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or placed close tosources of electromagnetic interference such as power lines.CautionCheck your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipmentdamage and will void the warranty

Pro TipTo prevent tragic mishaps, label both ends of every cable.

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Basic ConnectionsThis diagram shows a basic installation.

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RS-232 Serial Communication Settings and Port Pin-outsThe RS-232 serial port (color-coded blue) on the back panel connects to a third-party controller.

RS-232 connector pin-out:n Pin 1: Not usedn Pin 2: Not usedn Pin 3: Not usedn Pin 4: Not usedn Pin 5: Not usedn Pin 6: GNDn Pin 7: TXD (to RXD of camera)n Pin 8: RXD (from TXD of camera)Communication parameters:

Parameter Value

Communication Speed 38400 bps

Start bits 1

Stop bits 1

Data bits 8

Parity None

Flow control None

CautionCheck your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipmentdamage and will void the warranty

Depending on the equipment connected to the RS-232 port, youmay need a null-modem (crossover) cable.

Powering UpPower up the AV BridgeMini and the connected equipment at the same time, or power up the connectedequipment before you power up the AV BridgeMini.

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Web InterfaceThe HD audio/video encoder provides a web interface to allow configuration via the IP network connection,using a browser. The web interface allows you to:n Set idle session behavior and passwordsn Manage network and streaming settingsn Add identifying information to the web interfacen Back up, reboot, reset, or update the devicen View information about the device's firmware and current settingsYou can access the web interface either through the network or from a computer connected directly to thenetwork port.When connected to a LAN that has a DHCP server, the HD audio/video encoder will get its IP address,gateway and routing information automatically and you will be able to browse to it. In the absence of aDHCP server, the device's default IP address is 169.254.1.1 and its subnet mask is 255.255.0.0.If the LAN does not have a DHCP server, you will need to configure the device for your network, as it maydefault to the same IP address as other devices.

Getting the Device's IP AddressTo see the AV BridgeMini's current IP address, press the IP button on the front panel. The IP address andother network information is displayed on the USB and IP streams. Access the USB stream from theconnected computer.

Compatible Web BrowsersSupported web browsers:n Chrome®n Firefox®n Microsoft® Internet Explorer®n Safari®Other browsers may also work.

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User AccessYou can access the web interface using the device's IP address. If your network supports hostnameresolution, you can configure the device with an easy-to-remember hostname and access the web interfaceusing the hostname instead of the IP address.NoteOnly the operator's page is available with user or guest access.

Enter the IP address or hostname in your browser's address bar. (SeeGetting the Device's IP Address ifyou do not already know it.) If you use the hostname, youmay need to enter http:// as a prefix to keepthe browser from treating it as a search query.If the system is configured for guest access, you will not need to log in.If a login is required, the username is user. Contact the system administrator if you do not know thecurrent password.

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Admin AccessIf no administrative controls (such as networking, security, or system pages) are available, you’re logged inat the user level, or guest access is enabled and you’re not logged in at all.Use themenu access button to select the admin login. The default password is password. The admin hasaccess to all pages of the web interface.NoteFor best security, Vaddio strongly recommends changing the default password(s). Using defaultpasswords leaves the product vulnerable to tampering. SeeManaging Access and Passwords.

The admin account has access to system administration tasks and performance/behavior configurationtasks.System administration tasks are on the following pages, listed in the lower portion of the left navigationpanel:n Networking page– Configure date and time settings, hostname, and IP addressingn Room Labels page – Information to display on the web interface screens, including the conference

room name and phone number and the in-house number for AV assistance.n Help page– Tech support contact information and a link to the product information library on the Vaddio

website.n Diagnostics page– View or download logs when troubleshooting issues.n Logout button– A graceful way to leave the web interface in a password-protected state.Performance and behavior configuration tasks are on the following pages, listed in the upper portion of theleft navigation panel:n Audio page– Configure and adjust audio inputs and outputs; configure the audiomatrixn Streaming page– Configure USB and IP streaming

Compact Menu ViewBy default, the navigation buttons display an icon and a text label. The webinterface provides a compact view of themenu buttons along with the defaultview. The button at the bottom of themenu toggles between the two views.

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Web Interface Cheat SheetsWhere to find the controls you need right now.With admin access:

What do you need? Go to this page

Global audiomute/unmute Available from any page

All other audio functions Audio

Global videomute/unmute Available from any page

IP streaming and USB streaming settings Streaming

Passwords for admin and user accounts; guest access; Telnet access Security

Enable/disable session timeout Security

Hostname and network settings Networking

Time and date settings Networking

Reboot or factory reset System

Backup and restore operations System

Firmware update and current version System

Helpdesk phone number for end users Room Labels

Contact information for Vaddio helpdesk Help

Diagnostic log Diagnostics

Information about the device's location Room Labels

Standby Available from any page

Logout Available from any page

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System Administration TasksAdministrative tasks are on these pages of the web interface, shown in the lowerportion of the left navigation panel:n Networking – Network configuration, time zone and NTP servern Security – Passwords, guest access, other IT security-related settingsn Room Labels – Helpful information to display in the web interfacen System – Controls to reboot, export and import configuration data, and run

firmware updatesn Help – Contact information for Technical Support and a link to the

documentation for this productn Diagnostics – Logs to help Technical Support troubleshoot issuesNoteTypically, you do not need to configure the device to work with connected Vaddioproducts; this is done automatically.

For Non-DHCP Environments: Configuring the Device with a Static IPAddress for Initial InstallationNETWORKING PAGE

CautionConsult your IT department before editing network settings. Errors in network configuration canmake thedevice inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask,or gateway unless you are very familiar with the characteristics and configuration of the network where youinstall the device.

By default, the device is set to DHCP and you do not need to configure it with a static IP address.However, if no DHCP server is available to automatically assign an address, the device will use the defaultIP address of 169.254.1.1. Other devices may default to the same IP address. If this is the case, youmayneed to follow this procedure.If you install more than one device on a network that does not automatically assign IP addresses (a non-DHCP network), follow this procedure to prevent IP address conflicts.NoteIf the device is currently at an IP address other than 169.254.1.1, skip this section unless you areinstructed to configure it with a static IP address.

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To access the device's Networking page during installation (skip this procedure if the device hasalready been in service on this network):1. Connect the device according to the connection diagram, but do not connect it to the network.2. Connect the network port on the device to the network port on a computer. Youmay need a crossover

cable.3. Open a browser and access the device's web interface at http://169.254.1.1.4. Log in as admin. The default password is password.

5. Navigate to the Networking page.

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To configure the device with a specific static IP address:1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to

assign.2. On the Networking page, set IP Address to Static.3. Enter the IP address, subnet mask, and gateway as directed by the IT staffer; then save your work.The device is now ready to be connected to the network.

Changing the Device's HostnameNETWORKING PAGE

If your network supports hostname resolution, youmay find it convenient to change the device's hostnameto something easy to remember. Work with your IT department to ensure that the new hostname conformsto the organization's naming conventions.

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Optional For DHCP Environments: Changing from a DHCP Address to aStatic IP AddressNETWORKING PAGE

In a network that assigns IP addresses automatically, the device's IP address may change from time totime. To keep this from happening, set the IP address to Static after the device has received an IP address.Do not change the IP address, subnet mask, or gateway.Youmay wish to change the IP addresses of other connected equipment to static addresses as well. Forall Vaddio products with web interfaces, this setting is on the Networking page.

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Setting System Time and Time ZoneNETWORKING PAGE

Using automatic NTP updating ensures that the timestamps in the device's diagnostic log are accurate.Specifying your time zonemay make it easier to match logged events with other actions and externalevents.1. Tomake the time zone and NTP server editable, enable Automatic NTP Updating.2. Select the desired time zone from the list.3. Optional: Specify the NTP server to use. If you are not sure about this, use the default.4. Save your changes.5. To update the system time immediately, select Refresh. Otherwise, the time will update the next time

the device contacts the NTP server.

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Managing Access and PasswordsSECURITY PAGE

You can set up the appropriate level of security to conform to your organization's requirements.NoteConsult your network security specialist before changing any of these settings.

Change a password – Select Edit Password for the appropriate account (user or admin) to open the EditPassword dialog box.Idle session time-out – check the box labeled Automatically Expire Idle Sessions to automatically log youout of the web interface after 30minutes without interaction.Require a password for user access – clear the box labeled Allow Guest Access. (A password is alwaysrequired for administrative access via the web interface or a Telnet session.)Disable Telnet access – clear the box labeled Telnet Server Enabled.NoteFor best security, Vaddio strongly recommends changing the user and admin passwords. Usingthe default passwords leaves the product vulnerable to tampering.

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Enabling or Requiring HTTPSSECURITY PAGE

By default, the web interface uses the HTTP protocol. You can configure the web interface to require asecure HTTPS connection instead.CautionWork with your network security professional to manage the device's SSL certificate. Do not make anychanges in the Certificate or Private Key text boxes without guidance from your organization's networksecurity professional.

The settings in this section are under Advanced Settings.

To switch to a secure HTTPS connection for the remainder of your session:Select Switch to HTTPS.

NoteIf the device is configured for HTTPS access but no SSL certificate is installed, your browser may presentmessages warning you that your connection is not secure, because the site's certificate is not valid.

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To require HTTPS connections:Clear the box labeled HTTP Access Enabled. The device's web interface will only be available via anHTTPS connection.

Adding Room InformationROOM LABELS PAGE

Enter information about the location of the equipment and the local IT or A/V help line. This information willbe displayed on all pages of the web interface.

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RebootingSYSTEM PAGE

This can help if the device stops responding as you expect.In the System Utilities section, select Reboot, then confirm. You will need to log in again after the reboot.If rebooting the device doesn't fix the problem, youmay need to restore factory defaults. But before youtake that step, back up the configuration.

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Exporting and Importing Configuration DataSYSTEM PAGE

If your organization uses several of the same product, youmay choose to configure one of them, verify thatthe configuration is good, and then copy it to the others. Most Vaddio professional AV products andcameras have this capability.

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To export a configuration:To save a copy of the current configuration, select Export Data.The configuration exports as a .dat file and downloads to your default file download location. The filenameis the device's hostname followed by the .dat file extension. If you only need to back up the configuration,you're done.NoteThis operation does not copy device-specific data such as hostname or sensitive data such as passwords.

To import a configuration:1. Select Import. The Import Data box opens.

2. Select Choose File, and browse to the .dat file to be imported.3. Select Begin Importing Data. When the import is complete, the device reboots and you will need to log

in again.

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Updating the FirmwareFrom time to time, we issue new firmware to introduce new features and other product improvements, andto fix issues that turn up. We recommend keeping all your Vaddio products up to date, to get themost out ofthem.Firmware updates do not change the configuration or password.NoteIt is rare for an update to generate errors. If this happens, please read them carefully and record them.Screen shots of the error messagemay be very helpful in troubleshooting the problem. If the update doesnot finish successfully, contact Vaddio technical support immediately.

1. In a separate browser tab or window, go to the appropriate product page, or to the software updatessection of support.vaddio.com and download the appropriate update file.

2. In the Firmware Update pane, select Choose File. Then browse to the update file and select it.3. Select Begin Firmware Update.4. READ the information in the Confirm dialog box and be sure you understand it.5. When you are ready to start the update, select Continue. The device reboots as the last step in the

update process.

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http://support.vaddio.com/

Contacting Vaddio Technical SupportHELP PAGE

If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual),we are here to help. You'll find technical support contact information on the Help page. Each productdisplays a different link, to provide direct access to the product information.

Viewing Diagnostic LogsDIAGNOSTICS PAGE

If you encounter a problem that you can’t solve, your Vaddio technical support representativemay ask youto download and email the log file available from the Diagnostics screen.

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Performance and Behavior SettingsPerformance and behavior settings for the AV BridgeMini HD audio/video encoder are on these pages ofthe web interface, shown in the upper portion of the left navigation panel:

n Audio – Adjusting audio inputs and outputs; configuring the audiomatrixn Streaming – Configuring USB streaming and IP streaming

Configuring Audio SettingsAUDIO PAGE (MULTIPLE TABS)The web interface provides separate controls for each of the audio inputs andoutputs:n Analog – Line/Mic inputs 1 and 2 (typically the room's microphones) ; audio line out 1 and 2 (typically the

room's speakers)n Digital – Near-end and far-end audio for the USB stream and the IP streamn Matrix – defines audio routing

Muting and Setting VolumeAUDIO PAGE, ANALOG AND DIGITAL TABS

To mute all audio:Use themicrophonemute control at the top of any page.

To mute a specific audio input or output:Click the icon button (microphone or speaker) associated with the input or output.

To change the volume of a specific audio input or output:Move the volume slider associated with the input or output.NoteFor best performance with most computers, we recommend setting the USB Record volume high.

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Microphone AdjustmentsAUDIO PAGE, ANALOG TAB

To adjust for more natural speech reproduction:n High-pass filter – Specify the lowest frequency that themicrophone should pick up. Use this setting to

reduce low-frequency background noise such as heating/air conditioning systems.n Low-pass filter – Specify the highest frequency that themicrophone should pick up. Use this setting to

reduce hissing sounds andmake speech sound natural.n Automatic Gain Control – Check the box to adjust gain automatically to compensate for differences

in volume as different people speak.

Speaker AdjustmentsAUDIO PAGE, ANALOG TAB

To compensate for differing speech volumes:If some people on the far end are inaudible while others are too loud, check the Compressor box to reducethe dynamic range from the connected speakers.To compensate for specific audio issues on the far end:Use the equalizers for the analog outputs to attenuate specific frequency ranges. This can help if the far-end audio includes unwanted elements such as a rumbling HVAC system or a cricket in the room.

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Synchronizing Audio with Video in the IP StreamAUDIO PAGE, DIGITAL TAB

If the video lags noticeably behind the audio in the IP stream, check the Delay box for the appropriate audiooutputs and enter a delay value in milliseconds. The delay may differ from one output to the other.

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Routing AudioAUDIO PAGE, MATRIX TAB

The audiomatrix defines where each audio output originates. Each column of thematrix shows one audiooutput, and each row shows one audio input. Table cells highlighted in bluemean that the input representedin that row is routed to the output represented in that column.To specify how the AV BridgeMini uses a given audio input, locate its row. Locate the column representingthe desired output and select the table cell where the desired row and column intersect.Example: In the screen shot below...n Themicrophone or other audio source connected toMic/Line In 1 provides the left-channel audio in both

the USB and IP streams.n Themicrophone or other audio source connected toMic/Line In 2 provides the right-channel audio in

both the USB and IP streams.n The USB stream and the IP stream both send the left channel of far-end audio to the speaker connected

to Line Out 1, and right channel to the speaker connected to Line Out 2. Depending on how the audio isconfigured at the far end, people in the roommay hear the far end in stereo.

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Setting Gain Between Input and Output (Crosspoint Gain)To adjust crosspoint gain between any input and the output to which it is routed, right-click the table cell inthematrix to open a gain control.

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Configuring Streaming SettingsSTREAMING PAGE

USB streaming cannot be disabled. IP streaming is disabled by default.

Supported Input Resolutions and Frame RatesThe AV BridgeMini accepts the following resolutions and frame rates from the connected camera or othervideo input device:n 3840x2160p at 30 fpsn 1920x1080p at 60, 59.94, 50, and 30 fpsn 1920x1080i at 60, 59.94, and 50 fpsn 1280x720p at 60, 59.94, and 50 fpsn 1440x900 at 60 fpsn 1280x800 at 60 fps

Configuring USB StreamingSTREAMING PAGE

To change the USB device name:Edit the USB Device Name to change the way the AV BridgeMini shows up in your soft client's deviceselection list.To allow soft client control of the audio:Check the Enabled box for HID Audio Controls to allow conferencing applications to control the audio.NoteMost USB streaming settings are automatically negotiated with the conferencing application.

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Set IP Streaming Video SettingsSTREAMING PAGE

If you are not sure how to configure streaming settings, start with the Easy mode defaults. This configuresmost settings automatically.To set up IP streaming in Easy quality mode:1. Select Easy quality mode.2. Select the desired IP streaming resolution. This determines the size of the window in which the stream

is displayed.

3. Easy quality mode only: Select VideoQuality.

4. Save your changes.Pro TipIf streaming video quality is poor, try a lower resolution or bandwidth.

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To set up IP streaming in Custom quality mode:1. Select Custom quality mode.2. Select the desired resolution.

3. Select the desired IP streaming frame rate.

4. Select Constant or Variable bit rate.5. Constant bit rate only: Set Max Bandwidth.

6. Variable bit rate only: Set the Quality (Quantization) slider.

7. Save your changes.

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RTSP Streaming SettingsSTREAMING PAGE

RTSP port:Vaddio strongly recommends using the default RTSP port number.Path: The portion of the streaming URL that appears after the IP address. Youmay wish to change this tohelp identify the stream source – for example, demo-studio-3.URL: The location where the stream can be viewed. This will change if you edit the path.

To view the RTSP stream:1. Open a stream viewer such as VLC Media Player.2. Select "Network stream" or your viewer's equivalent option.3. Copy the streaming URL from the device's Streaming page and paste it into the viewer as the URL for

the network stream.

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RTMP Streaming SettingsSTREAMING PAGE

To use RTMP streaming, youmust have an account with a streaming service.NotesWhenRTMP streaming is selected and a content service provider is configured, the device streams to theservice until you stop the stream. Configure RTMP streaming before enabling it.

The RTMP stream can only be viewed from the content service provider. No local display or preview isavailable.

To configure an RTMP streaming service:1. Select RTMP streaming, then select Settings.2. Expand the information box for the service.

3. Enter the name of the service.4. Paste in the key and URL(s) provided by the service.

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To select the enabled RTMP streaming service:Expand the list of available streaming services, and select the one to use.

Enable IP streaming when you are ready to start sending content to the streaming service.

Stopping the IP StreamSTREAMING PAGE

Just as a camera outputs video unless youmute it or put it in standby, the AV BridgeMini streams audioand video unless you take action to stop the stream.Options:n To stop IP streaming entirely: Clear the Enable IP Streaming check box.n To stop the video portion of the stream, but leave the stream running:Mute the video. Audio

remains available.n To stop the audio portion of the stream, but leave the stream running:Mute the audio. Video

continues to stream.n To stop sending the stream to a content service provider but make it available as a network

stream:Change from RTMP to RTSP streaming. Local video is still displayed on the connected screen(s).

n To stop all streaming:Put the AV BridgeMini in standby mode. All AV BridgeMini functions stop.

Advanced: Changing MTUSTREAMING PAGE

The default packet size for streaming is 1400. Do not change this except in consultation with your networkadministrator.

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Customizing LabelsSome of the labels in the web interface are customizable – because youmay find, for example, that"Podium" is amore useful label than "Line/Mic 1."When in doubt, try it.Right-click the label you want to rename. If it is customizable, it opens a dialog box.

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Serial Command APIThe Vaddio serial command API allows an external device such as an AMX or Crestron presentationsystem to control the device. It is also used for devicemacros. The serial command API can be accessedvia Telnet or direct RS-232 connection. Commands are the same using either communication protocol.NoteWhen you connect via Telnet, youmust log in using the admin account.

Things to know about Telnet:n Telnet port 23 is used.n The > character is the command prompt.n Using a questionmark as a command or command parameter will bring up a list of available

commands, subcommands, or command parameters. For example, ? returns all top-level commands;system ? returns the valid subcommands for the system command; and system reboot ? returnsthe parameter available for the system reboot command.

n CTRL-5 clears the current serial buffer on the device.Typographical conventions:n n { x | y | z} – Choose x, y, or z.n n <variable> – The named variable (such as <ip address>) is required.n n < x..y > – A value in the range of x through y is required.n n [optional] – This parameter (such as [speed <1..7>]) is not required.For information about the RS-232 serial interface, see RS-232 Serial Communication Settings and PortPin-out.

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audio volumeGets or sets the volume of the specified audio channel. The valid range depends on the channel.

Synopsis audio [ channel ] volume { get | up | down | set <level> }

Channels master Gets or sets the volume of the audiomastercontrol.

line_in_1line_in_2

Gets or sets the volume of the specified AudioLine In.

usb3_playback_leftusb3_playback_right

Get or set the volume for the USB3 PlaybackLeft/Right input channel.

hdmi_in_lefthdmi_in_right

Get or set the volume for the left/right channel ofthe specified HDMI input.

line_out_1line_out_2

Gets or sets the volume of the specified AudioLine Out.

usb3_record_leftusb3_record_right

Get or set the volume for the USB3RecordLeft/Right output channel.

ip_out_leftip_out_right

Get or set the volume for the left/right channel ofthe IP stream's audio.

Options get Returns the current volume of the specifiedchannel.

up Increases the volume of the specified channel by1 dB.

down Reduces the volume of the specified channel by 1dB.

set <level> Sets the volume of the specified channel in dB.Valid ranges:Line in, line out, master/AEC reference: -50.0 to20.0 dBUSB, IP, and HDMI: -42.0 to 6.0 dB

Examples audio line_in_1 volume upOK>

Increases the volume for Line In 1 by 1 dB.audio line_out_1 volume getvolume -10.0 dBOK>

Returns the current volume for the speaker connected to the line out port.

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audio muteGets or sets themute status of the specified audio channel.

Synopsis audio <channel> mute {get | on | off | toggle}

Channels master Gets or sets themute status of master audiomute, theemergency mute for all channels. This is equivalent totheMute button on the front panel or in the operator'sweb interface.

line_in_1line_in_2

Gets or sets themute status of the specified Line Inport.


Gets or sets themute status of the USB3 PlaybackLeft/Right channel.


Gets or sets themute status of the left/right channel ofthe HDMI audio input.

line_out_1line_out_2

Gets or sets themute status of the specified Line Outport.

usb3_recond_leftusb3_record_right

Gets or sets themute status of the USB3RecordLeft/Right channel.


Gets or sets themute status of the left/right channel ofthe IP stream's audio.

Options get Returns the current mute state of the specifiedchannel.

on Mutes the audio for the specified channel.off Unmutes the audio for the specified channel.toggle Changes themute state for the specified channel –

unmutes if it was muted, mutes if it was not.

Examples > audio master mute getmute: offOK>

Returns the current mute state of master mute. It is off, so audio is not globallymuted. Some audio channels may bemuted, however.>audio line_out_1 mute onOK>

Mutes the Line Out 1 port.

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audio routeGets or sets the input routed to the specified output.

Synopsis audio <channel> route {get | set <inputs>}

Outputs line_out_1line_out_2

Get or set the inputs routed to the specified Line Outport.


Get or set the inputs routed to the USB3RecordLeft/Right channel. Not permitted to have USB3Playback Left/Right in its route list.


Get or set the inputs routed to the left/right channel ofthe IP stream.

Options get Returns the routing for the specified output.set Sets the routing for the specified output.

Inputs line_in_1line_in_2

Line In 1 or Line In 2


USB Playback Left/Right channel. Not permitted tobe routed to USB Record.


HDMI input, left or right channel

Examples > audio usb3_record_left route get[auto_mic_mix ]OK>

Returns the current source of the left channel of USB3Record. The automic mixer iscurrently routed to the left channel of the USB3Record output.> audio ip_out_right route set line_in_1

Routes Line Input 1 to the right channel of the outbound IP stream.

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audio crosspoint-gainReturns or sets the input routing gain, in dB, for a given output and input.

Synopsis audio <output> crosspoint-gain <input> {get | set <level>}

Outputs line_out_1line_out_2

Get or set the gain for the specified input routed tothe Line Out port.


Get or set the gain for the specified input routed tothe USB3Record Left/Right channel.


Get or set the gain for the specified input routed tothe left/right channel of the IP stream.

Inputs line_in_1line_in_2

Line In 1 or Line In 2


USB Playback Left/Right channel.


HDMI input, left or right channel

Options get Returns the routing gain from the specified input tothe specified output.

set <-12.00 .. 12.00> Sets the routing gain from the specified input tothe specified output. Valid range is -12.00 dB to12.00 dB.

Examples > audio line_out_1 crosspoint-gain hdmi_in_left get3.95OK>

Returns the current gain setting of the crosspoint between Line Output 1 and HDMIInput Left in dB.> audio usb3_record_left crosspoint-gain line_in_1 set 6.00OK>

Sets the crosspoint gain of USB Record Left and Line In 1 to 6 dB.

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streaming settings getReturns current IP and USB streaming settings.

Synopsis streaming settings get

Parameters IP Custom_Frame_Rate Frame rate selected in Custom quality mode.IP Custom_Resolution Resolution selected in Custom quality mode.IP Enabled May be true or false. Specifies whether IP

streaming is enabled.IP MTU MTU for IP streaming. Default is 1400.IP Port The RTSP port number used for IP streaming. Default

is 554.IP Preset_Quality Video quality selected in Easy video quality mode.IP Preset_Resolution Resolution selected in Easy video quality mode.IP Protocol The IP streaming protocol in use (RTSP or RTMP).IP URL The URLwhere the stream is available.IP Video_Mode Video quality mode selected (preset or custom).USB Active Specifies whether USB streaming is active (in a

conference).USB Device The USB device name.USB Frame_Rate The current frame rate for the USB stream. If the

device is not in a conference (not streaming USB), theframe rate is 0.

USB Resolution The current resolution for the USB stream. If thedevice is not streaming USB (not in a conference), theresolution is 0x0.

USB Version The USB version in use (USB 3).

Example IP Custom_Frame_Rate 30IP Custom_Resolution 720pIP Enabled trueIP MTU 1400IP Port 554IP Preset_Quality High Quality (Best)IP Preset_Resolution 1080pIP Protocol RTSPIP URL vaddio-avbridge-mini-streamIP Video_Mode presetUSB Active trueUSB Device AV Bridge MiniUSB Frame_Rate 30USB Resolution 1080pUSB Version 3OK>

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streaming ip enableSet or change the state of IP streaming.

Synopsis streaming ip enable { get | on | off | toggle}

Parameters get Returns the current state of IP streamingon Enables IP streaming.off Disables IP streaming.toggle Changes the state of IP streaming (on if it was

off, or off if it was on). streaming ipenable toggle has the same effect asselecting the Enable IP Streaming checkbox inthe web interface.

Example >streaming ip enable on> OK

Enables IP streaming.>streaming ip enable getenabled: true> OK

Returns the current state of IP streaming.

network pingSends an ICMP ECHO_REQUEST to the specified IP address or hostname.

Synopsis network ping [count <count>] [size <size>] <destination-ip>

Options <count> The number of ECHO_REQUEST packets tosend. Default is five packets.

<size> The size of each ECHO_REQUEST packet.Default is 56 bytes.

<destination-ip> The IP address where the ECHO_REQUESTpackets will be sent.

Examples >network ping 192.168.1.66PING 192.168.1.66 (192.168.1.66): 56 data bytes64 bytes from 192.168.1.66: seq=0 ttl=64 time=0.476 ms64 bytes from 192.168.1.66: seq=1 ttl=64 time=0.416 ms64 bytes from 192.168.1.66: seq=2 ttl=64 time=0.410 ms64 bytes from 192.168.1.66: seq=3 ttl=64 time=0.410 ms64 bytes from 192.168.1.66: seq=4 ttl=64 time=3.112 ms--- 192.168.1.66 ping statistics ---5 packets transmitted, 5 packets received, 0% packet lossround-trip min/avg/max = 0.410/0.964/3.112 ms>

Sends five ECHO_REQUEST packets of 56 bytes each to the host at192.168.1.66.>network ping count 10 size 100 192.168.1.1

Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192.168.1.1.The command returns data in the same form as above.

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network settings getReturns the device's current network settings, includingMAC addres, IP address, netmask, and gateway.

Synopsis network settings get

Example network settings get

Name: eth0:WANMAC Address: 00:04:a3:85:0a:eeIP Address: 10.10.8.116Netmask: 255.255.255.0VLAN: DisabledGateway: 10.10.8.100OK>

system rebootReboots the system either immediately or after the specified delay. Note that a reboot is required whenresetting the system to factory defaults (system factory-reset).

Synopsis system reboot [<seconds>]

Options <seconds> The number of seconds to delay the reboot.

Examples >system rebootOK>The system is going down for reboot NOW! avbmini-D8-80-39-62-A7-C5

Reboots the system immediately.>system reboot 30

Reboots the system in 30 seconds. The response is in the same form; the systemmessage appears at the end of the delay.

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system factory-resetGets or sets the factory reset status. When the factory reset status is on, the system resets to factorydefaults on reboot.

Synopsis system factory-reset { get | on | off}

Options get Returns the device's current factory resetstatus.

on Enables factory reset on reboot.off Disables factory reset on reboot.

Examples >system factory-reset getfactory-reset (software): offfactory-reset (hardware): offOK>

Returns the factory reset status.This evaluates themost recent system factory-reset on or off command, ifone has been received, then reads the rear panel DIP switches and returns thestatus on if they are all in the down position.>system factory-reset onfactory-reset (software): onfactory-reset (hardware): offOK>

Enables factory reset upon reboot.NoteThis command does not initiate a factory reset. The factory reset takes place on thenext reboot.

versionReturns the current firmware version.

Synopsis version

Example version

Returns current firmware version information in a form something likethis:Audio 1.05Commit 418875905f5f27cf01f83c16686df348f2f7ebb9System Version AV Bridge Mini 1.0.0USB 01.01.003OK>

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historyReturns themost recently issued commands from the current Telnet session. Sincemany of the programsread user input a line at a time, the command history is used to keep track of these lines and recall historicinformation.

Synopsis history <limit>

Options <limit> Integer value specifying themaximum number of commands toreturn.

Examples history

Displays the current command buffer.history 5

Sets the history command buffer to remember the last 5 unique entries.

Additional information You can navigate the command history using the up and down arrowkeys.This command supports the expansion functionality from which previouscommands can be recalled from within a single session. Historyexpansion is performed immediately after a complete line is read.Examples of history expansion:* !! Substitute the last command line.* !4 Substitute the 4th command line (absolute as per ’history’command)* !-3 Substitute the command line entered 3 lines before (relative)

helpDisplays an overview of the CLI syntax.

Synopsis help

Example help

NoteUse ? as a command parameter to see information about a given command's syntax.

exitEnds the command session. If the session is via Telnet, the Telnet socket closes as the session ends. Ifthe session is via RS-232 serial connection, the session ends and a new session automatically opens.

Synopsis exit

Example exit

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SpecificationsUSB Stream Video and Audio; Up to 1080p/60 Resolution (Full HD)

IP Stream RTSP or RTMP Video and Audio; Up to 1080p/30 Resolution

HDMI Input Video and Audio; Up to 2160p/30 Resolution (UHD)

Audio Inputs Stereo USBStereo HDMITwo BalancedMic/Line-Level Inputs

Audio Outputs Stereo USBAAC IP Audio StreamTwo Balanced Line-LevelOutputs

Control Browser-based user interface for configuration and administration; front panelcontrols for IP address toggle, power reset, and factory reset; Telnet and RS-232 for external control

Input Power PoE Phantom Power toMicrophones

48 VDC, 10 mA

Height 1.72 in. (4.4 cm) Width 8.38 in. (21.3 cm)Depth 6.0 in. (15.2 cm) Weight 2.65 lb. (1.2 kg, or 1273

plain M&M candies)Temperature Operating and Storage: 32° to 104° F (0° to 40° C)

Humidity Operating and Storage: 20% to 80% RH non-condensing

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Troubleshooting and CareIf the equipment does not behave as you expect, use this table to determine whether to call VaddioTechnical Support.NoteIf the equipment behaves in a way that suggests even a remote possibility of a bad cable, please try aknown good cable with the same pin-out. Factory-made cables can be defective. Cables can appear to begood but only work part of the time. A cablemay pass a standard continuity check but be unable to passenough power to the connected device.

Crimping tools can crimp unevenly, contacts can break internally, and individual conductors in the cablecan break inside the jacketingmaterial. Any of these can result in a cable that passes a continuity checkbut does not work reliably.

(The author would like to confess havingmademore than a few almost-good cables. It happens.)

Power IssuesWhat is it doing? Possible causes Check and correct

Nothing. The buttons do notlight up.

Power is not connected. Check the connections from the walloutlet to the PoE+ power injector andfrom the power injector to the device.

The wall outlet is not active.(Check by finding out if itpowers something else, suchas a laptop or phone charger.)

Use a different outlet.

The device or its power injectoris bad.

Contact your reseller or VaddioTechnical Support.

At least onemicrophone doesnot work.

Microphone requires phantompower, which is not enabled.

Enable phantom power for the affectedmicrophone. (Web interface, Audiopage)

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Network and Communication IssuesWhat is it doing? Possible causes Check and correct

Unable to access the webinterface.

The device is not connected tothe network.

Check to be sure the PoE injector'snetwork cable is connected.Check using a known good cable.

The device is not at the IPaddress you browsed to.

Follow the procedure for Getting theDevice's IP Address. If it is169.254.1.1, the device needs to beconfigured for your network. SeeConfiguring the Device for YourNetwork.

Unable to log in successfully. The web interface is out ofsync with the unit. This canhappen if more than one personis controlling the device.

Use the browser's page refresh button.

The password has beenchanged.

Contact your system administrator. Ifyou are the system administrator, callVaddio Technical Support.

Restoring Factory DefaultsSYSTEM PAGE

To restore the original factory settings:Select Restore Factory Settings.A confirmationmessage informs you that the action cannot be undone. This is your cue tomake sure youhave successfully exported the configuration.This operation logs you out and resets the admin password to its factory default value of password.

Operation, Storage, and CareFor smears or smudges on the product, wipe with a clean, soft cloth. Do not use any abrasive chemicals.Keep this device away from food and liquids.Do not operate or store the device under any of the following conditions:n Temperatures above 40°C (104°F) or below 0°C (32°F)n High humidity, condensing or wet environmentsn Inclement weathern Severe vibrationn Dry environments with an excess of static dischargen While exiting, pursued by a bearDo not attempt to take this product apart. There are no user-serviceable components inside.

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Compliance Statements and Declarations of ConformityCompliance testing was performed to the following regulations:

FCC Part 15 (15.107, 15.109), Subpart B Class A

ICES-003, Issue 54: 2012 Class A

EMC Directive 2014/30/EU Class A

EN 55032: 2015 Class A

EN 55024: November 2010 Class A

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A

IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety

EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety

FCC Part 15 ComplianceThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant toPart 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference when the equipment is operated in a commercial environment. This equipmentgenerates, uses, and can radiate radio frequency energy and, if not installed and used in accordance withthe instructionmanual, may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference in which case the user will be requiredto correct the interference at his/her own expense.Operation is subject to the following two conditions: (1) This devicemay not causeinterference, and (2) This devicemust accept any interference including interference thatmay cause undesired operation of the device.Changes or modifications not expressly approved by Vaddio can affect emissioncompliance and could void the user’s authority to operate this equipment.

ICES-003 ComplianceThis digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatusset out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’emet pas de bruits radioélectriquesdépassant les limites applicables aux appareils numériques de la classe Apréscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communicationsdu Canada.

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European ComplianceThis product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissionsand Immunity andmeets the requirements for a Class A digital device. In a domestic environment thisproduct may cause radio interference in which case the user may be required to take adequatemeasures. Standard(s) ToWhich Conformity Is Declared:

EMC Directive 2014/30/EUEN 55032: 2015 Conducted and Radiated EmissionsEN 55024: November 2010 ImmunityEN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic DischargeEN 61000-4-3: 2006 + A1: 2008 Radiated ImmunityEN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast TransientsEN 61000-4-5: 2006 Surge ImmunityEN 61000-4-6: 2009 Conducted ImmunityEN 61000-4-8: 2010 Power Frequency Magnetic Field

EN 61000-4-11: 2004 Voltage Dips, Interrupts andFluctuations

KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) IT Immunity CharacteristicsEN 61000-4-2 Electrostatic DischargeEN 61000-4-3 Radiated ImmunityEN 61000-4-4 Electrical Fast TransientsEN 61000-4-5 Surge ImmunityEN 61000-4-6 Conducted ImmunityEN 61000-4-8 Power Frequency Magnetic Field

EN 61000-4-11 Voltage Dips, Interrupts andFluctuations

IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 SafetyEN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2:2013 Safety

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Warranty and Return PolicyHardware warranty: Two (2) year limited warranty on all parts and labor for Vaddiomanufactured products.Vaddio warrants its manufactured products against defects in materials and workmanship for a period oftwo years from the day of purchase, to the original purchaser, if Vaddio receives notice of such defectsduring the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddiomanufactures its hardware products from parts and components that are new or equivalent to new inaccordance with industry standard practices.Exclusions: The above warranty shall not apply to defects resulting from improper or inadequatemaintenance by the customer, customers applied software or interfacing, unauthorizedmodifications ormisuse, mishandling, operation outside the normal environmental specifications for the product, use of theincorrect power supply, modified power supply or improper site operation andmaintenance. OEM andspecial order products manufactured by other companies are excluded and are covered by themanufacturer’s warranty.Vaddio Customer Service:Vaddio will test, repair, or replace the product or products without charge if theunit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products.The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior torepair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibilityfor shipment after it has left the premises.Vaddio Technical Support:Vaddio technicians will determine and discuss with the customer the criteriafor repair costs and/or replacement. Vaddio Technical Support can be contacted by email [email protected] or by phone at one of the phone numbers listed on support.vaddio.com.Return Material Authorization (RMA) number:Before returning a product for repair or replacementrequest an RMA from Vaddio’s technical support. Provide the technician with a return phone number, e-mail address, shipping address, product serial numbers and original purchase order number. Describe thereason for repairs or returns as well as the date of purchase. See theGeneral RMA Terms and Proceduressection for more information. RMAs are valid for 30 days and will be issued to Vaddio dealers only. Endusers must return products through Vaddio dealers. Include the assigned RMA number in allcorrespondence with Vaddio. Write the assigned RMA number clearly on the shipping label of the box whenreturning the product. All products returned for credit are subject to a restocking charge without exception.Special order products are not returnable.Voided warranty: The warranty does not apply if the original serial number has been removed or if theproduct has been disassembled or damaged throughmisuse, accident, modifications, use of incorrectpower supply, use of amodified power supply or unauthorized repair.Shipping and handling:Vaddio will not pay for inbound shipping transportation or insurance charges oraccept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outboundshipping, transportation, and insurance charges for all items under warranty but will not assumeresponsibility for loss and/or damage by the outbound freight carrier. If the return shipment appearsdamaged, retain the original boxes and packingmaterial for inspection by the carrier. Contact your carrierimmediately.Products not under warranty:Payment arrangements are required before outbound shipment for all out ofwarranty products.

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mailto:[email protected]


General RMA Terms and Procedures:RMAs are valid for 30 days and will be issued to Vaddio dealersonly.n End users must return products through Vaddio dealers.n Before a defective product can be authorized to send in for repair, it must first go through the

troubleshooting process with amember of the Vaddio Technical Support team.n Products authorized for repair must have a valid RMA (ReturnMaterial Authorization) number.

o Vaddio RMA Team will issue the RMA number.o AnRMA number is to be included in all correspondence with Vaddio.o The RMA numbermust appear clearly on the shipping label (not the box) when the product is

returned.o A packing slip must be included on the inside of the box with the RMA number listed and reason for

RMA return.n Products received at Vaddio that do not have a valid RMA number clearly marked on the outside of the

shipping container may be refused and returned to sender.n Boxes showing external damage will be refused and sent back to the sender regardless of the clearly

marked RMA number and will remain the responsibility of the sender.RMA Charges (Restocking):All qualified returns must bemade in unopened, original packaging with alloriginal materials.n Initial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to

restocking charges.n The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future

purchases of Vaddio product only.n The Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15% restocking

fee or $50.00 fee, whichever amount is greatern The Dealer has up to 30 days from the date of purchase to return OEM and other manufacturer’s

products with a 15% restocking fee or $50.00 fee, whichever amount is greater.n NOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide as

noncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.Advance Replacement Policies: For Vaddiomanufactured products, advance replacement will beprovided for up to one (1) year after the initial shipment of products.n NOTE: OEM and other manufacturer’s products are excluded from the Vaddio advance replacement

policy. Advance replacement will be provided for up to 30 days after initial shipment of OEM products.Thereafter, a return to Vaddio and factory repair is offered during the other manufacturer’s warrantyperiod. Vaddio will determine if the returned product is qualified for the OEMwarranty.

n NOTE: Special Order products from other manufacturers (identified in the Vaddio Price Guide asnoncancelable, nonreturnable and not refundable) are not eligible for advance replacement from Vaddio.

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Advance Replacement Procedures: The Vaddio Dealer must submit a non-revocable purchase order foradvance replacement equipment at normal dealer pricing. Credit shall be issued upon complete productreturn (including all accessories) for dealers with Net 30 terms. For credit card accounts, charges will beassessed to the credit card for the replacement and credited back upon complete product return.n Returns must bemade in the original Vaddio packaging with all original materials if at all possible.

Vaddio products with missing original materials will be billed to the dealer at dealer price.n NOTE: OEM products must be returned in the original packaging with all materials and the RMA

number written on the shipping label only and not on the OEM box. If the return is incomplete and/or theOEM box is defaced, the product shall be returned to the dealer and the RMA will not be credited.

n Equipment returned with “No Trouble Found” after advanced replacement will be assessed a full 15% or$50.00 restocking fee (whichever is greater) for each item andmay also be assessed for additionalcharges to compensate for wear, damages and reconditioning.

n All returns must be accompanied by RMA # as stated above.n All Advanced Replacement products are sent via 2-day service in the continental USA. If the product is

requested to be sent via priority or overnight shipping, the Dealer shall pay shipping costs. The dealercan elect to supply their preferred shipping account number.

n International customers are responsible for all freight charges for equipment returned to Vaddio,including international shipping, taxes, and duties, insurance and all other associated logistic charges.

Warranty Repair Terms and Procedures:Vaddio will repair any product free of charge, including partsand labor, within the terms outlined in the warranty agreement for that product.n Customers must provide proof of the product’s purchase date.n Product that is within the warranty period will be repaired under the non-warranty terms if:

o The equipment has been damaged by negligence, accident, act of God, mishandling, used with theincorrect, modified or extended power supply or has not been operated in accordance with theprocedures described in the operating and technical instructions.

o The equipment has been altered or repaired by other than theManufacturer or an authorized servicerepresentative.

o Adaptations or accessories other than thosemanufactured or provided by theManufacturer havebeenmade or attached to the equipment, which in the determination of theManufacturer, shall haveaffected the performance, safety of reliability of the equipment; or the equipment’s original serialnumber has beenmodified or removed.

n Customer is responsible for shipping charges to send defective product under warranty to Vaddio.Vaddio will pay ground service return shipping charges during the 2nd year of the warranty period.

n Standard return shippingmethod for products under warranty, but out of the advance replacementwarranty period, is ground shipment. Extra charges associated with priority shipping, when requested,will be the responsibility of the customer.

Non-Warranty Repair Terms:Vaddio will repair any non-obsolete product that does not meet the terms ofthe warranty. Non-warranty repair terms are as follows:n The customer is responsible for, and agrees to pay, all parts and labor costs associated with the repair.

Standard non-warranty repair charges are outlined below.n Customers must provide payment method and one of the following, prior to receiving an RMA:

o Hard copy of a PO, for dealers with Net 30 terms and in good standing with Vaddio.o Valid credit card number - Credit card will be charged upon shipping repaired product back to

customer.n Request for COD: Customers will be notified of COD charges prior to shipping repaired unit.n Customer is responsible for all shipping charges both to and from Vaddio, andmay use their own

carrier.n Customers will receive a courtesy call notifying them of total repair charges prior to return shipping.

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Non-Warranty Repair Charges: Total repair charges (per unit) for a non-warranty repair consist of thefollowing:n Cost of any replacement parts needed to repair the defect.n Labor costs billed per hour after minimum charges/time.n Labor charges include troubleshooting and repair time only.n Burn-in time and final test time is not included in the labor charges.n Labor time is rounded to the nearest quarter hour.n Labor charges are billed at the prevailing rate for the category of equipment repaired, after minimum

charges/time. For prevailing labor rates, please contact the Vaddio technical support.n All shipping and handling costs are the responsibility of the customer for non-warranty repairs.Minimum Labor Charges:All non-warranty repairs are subject to aminimum evaluation/repair laborcharge even if there is no problem found. Please contact Vaddio technical support for the current applicablerate.Repair Charge Estimates:Estimates on repair charges for a specific problem will not be given before anRMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will begiven after the repair department receives and evaluates the unit.n Customers requesting an estimate on repair charges must do so up front when they call in for an RMA.

The RMA team will call or email with the estimate after evaluating the unit and before proceeding withthe repair.

n Any product evaluated for a repair estimate is still subject to theminimum labor charges even if thecustomer decides not to proceed with the repair.

n Vaddio does not guarantee estimates given on repair charges. Actual repair costs may exceed theestimate.

n Customer is responsible for actual repair charges, regardless of estimate.Repair Policy Notes:n Duration of Repair: Products are repaired on a first come first serve basis. The turn-a-round time of a

particular repair is dependent upon circumstances such as product type, the nature of the problem andcurrent repair volumes. Requests for expedited repair service will be considered on a case-by-casebasis.

n Repair Warranty: Vaddio guarantees all of its repair work, performed on non-warranty items, for 90days from the day the repaired product is shipped back to the customer. If the original problemdescribed was not resolved or reoccurs within the 90-day period, Vaddio will repair the unit free of laborcharges. However additional material charges may apply unless the parts used to affect the repair areagain deemed defective.

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Photo CreditsThis guidemay include some or all of these photos.European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42,photographs the Earth through a window in the Cupola on the International Space StationBy NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats-gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990Carl Sagan, BruceMurray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion ofsigning the papers formally incorporating The Planetary SocietyBy credit NASA JPL - JPL, Public Domain, https://commons.wikimedia.org/w/index.php?curid=1180927Main Control Room / Mission Control Room of ESA at the European SpaceOperations Centre (ESOC) inDarmstadt, GermanyBy European Space Agency - ESOC flickr, Credit: ESA - JürgenMai, CC BY-SA 3.0-igo,https://commons.wikimedia.org/w/index.php?curid=36743173Expedition 42 on orbit crew portrait, International Space Station, Mar. 7, 2015 – Barry Wilmore(Commander) Top, Upside down, to the right cosmonaut Elena Serova, & ESA European Space AgencySamantha Cristoforetti. Bottom center US astronaut Terry Virts, top left cosmonauts AlexanderSamokutyaev and Anton Shkaplerov.By NASA - https://www.flickr.com/photos/nasa2explore/16166230844/, Public Domain,https://commons.wikimedia.org/w/index.php?curid=38931301European Space Agency astronaut Luca Parmitano, Expedition 36 flight engineer, outside the InternationalSpace StationBy NASA - http://spaceflight.nasa.gov/gallery/images/station/crew-36/html/iss036e016704.html, PublicDomain, https://commons.wikimedia.org/w/index.php?curid=27263573Chris Cassidy, Luca Parmitano, and Karen Nyberg, ISS, 2013. Photo Credit: NASANicolas Altobelli, Rosetta Scientist at ESA's European Space Astronomy Centre, Villanueva de laCañada, Madrid, SpainBy European Space Agency - Nicolas Altobelli talks to themedia, CC BY-SA 3.0-igo,https://commons.wikimedia.org/w/index.php?curid=36743144Andrea Accomazzo, ESA Rosetta Spacecraft Operations Manager, providing a live update from theMainControl Room at ESA's European SpaceOperations Centre, Darmstadt, Germany during the Rosettawake-up day.By European Space Agency - Live update from theMain Control Room, CC BY-SA 3.0-igo,https://commons.wikimedia.org/w/index.php?curid=36743150

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Index

Aaccess 8-9

administrator 9guest 8operator 8

accessories 2admin login 7, 9, 16

changing 16default 7

AGC (automatic gain control) 25API 36-45

syntax help 45audio 3, 24-29, 38-40

adjustments 24-26, 28allowing soft client to control 29controls 24-25crosspoint gain 28, 40delay 26matrix, editing 27muting 24, 38ports 3routing 27, 39volume 24

Audio page (web) 24-27automatic NTP updating (setting) 15

Bbacking up a configuration 20-21bandwidth 30behavior settings (summary) 24bit rate (IP streaming setting) 30browser 7, 18

compatibility 7tab label 18

Ccable 4, 6, 47

connectors 4length, maximum 4please test them (PLEASE) 47RS-232 pin-out 6

capabilities 1, 46cheat sheet 10

web interface 10cleaning 48

command history 45commands 37-45compatibility 7

browsers 7configuration data 21

exporting 21importing 21

configuration, saving or restoring 20connection diagram 5connector panel 3Constant Bit Rate (IP streaming setting) 30crosspoint gain 28, 40

Ddamage, preventing 4, 6date and time settings 15default IP address 7default settings, restoring 44, 48device name, USB 29, 41

editing 29DHCP addressing 13diagnosing problems 47Diagnostics page (web) 23diagram, connection 5dynamic range 25

Eequalizer 25expire idle sessions 16exporting configuration data 21

Ffactory defaults, restoring 44, 48fault isolation 47filters, high-pass and low-pass 25firmware 22, 44

update 22version 44

FrameRate (IP streaming setting) 30front panel 3

controls 3

Ggain 28, 40

audio, crosspoint 28, 40getting help 23guest access 8, 16

allowing 16

56

HHDMI input 3Help page (web) 23HID audio controls 29high-pass filter (microphone adjustment) 25hostname 13

Iimporting a configuration 20-21inactive sessions (web interface) 16indicator lights 3information, room 18IP address 3, 7-8, 11, 13-14

changing to static 14configuring 11, 13conflicts, preventing 11default 7, 11, 13discovering 3, 7-8

IP streaming 30, 34, 41-42enabling 34settings 30, 41-42

Llabels 18, 35

browser tab 18inputs, outputs, presets 35room 18

lip sync 26log files 23login 7, 9low-pass filter adjustment (microphones) 25

MMax Bandwidth (IP streaming setting) 30maximum cable lengths 4microphones 24

adjusting volume 24filter adjustments 25

muting 24, 38microphones 24, 38speakers 24, 38

Nnetwork configuration 7, 11, 13, 43

current 43default 7, 13

Network/PoE port 3Networking page (web) 11, 13-15

NTP server 15

Ooperating environment 4, 48operator 8

access 8

Ppacking list 2page 11, 13-16, 18-20, 22-27, 29, 48

Audio 24-27Diagnostics 23Help 23Networking 11, 13-15Room Labels 18Security 16Streaming 29System 19-20, 22, 48

part numbers 2passwords 9, 16

default 9performance specifications 46pin-out, RS-232 6ping command 42power up 6

order 6product capabilities 1, 46product returns and repairs 51puffy logo badge 3

Qquick reference 10

web interface 10

Rrebooting 3, 19, 43regulatory compliance 49resolution 30

IP streaming 30restoring a configuration 20-21restoring default settings 44, 48RJ-45 connectors 4room information 18Room Labels page (web) 18routing audio 27RS-232 3, 6, 36

cable pin-out 6communication settings 6port 3

57


Ssafety information 4, 48saving a configuration 20Security page (web) 16serial command API 36settings, default, restoring 44software update 22solving problems 47source 27

audio 27speakers 24-26

adjusting for differing speech volumes 25adjusting volume 24equalizer 25muting 24synchronizing audio with video 26

static IP address 11, 13storage environment 48storing a configuration 20streaming 24, 29-30, 34, 41-42

audio 24enabling 34IP 30settings 29-30, 41state 42USB 29

Streaming page (web) 29supported web browsers 7synchronizing audio with video 26System page (web) 19-20, 22, 48system time 15

Ttechnical support 23Telnet access, disabling/enabling 16Telnet API syntax 45Telnet session 36, 45

ending 45history 45

temperature, operating and storage 48third-party control 36time and date settings 15time zone 15troubleshooting 47

Uupdate, firmware 22

USB 3, 29, 41conferencing audio 29device name 41device name, editing 29port 3

USB Device Name (setting) 29USB Record volume (setting) 24USB streaming 29, 34, 41

enabling 34settings 29status 41

user login 7-8, 16changing 16default 7

VVariable Bit Rate (IP streaming setting) 30version, firmware 44VideoQuality (IP streaming setting) 30voilà, a small cat 48volume 24, 37

command 37controls 24

Wwarranty 4, 51web browsers supported 7web interface 8-9, 11, 13-16, 18-20, 22-27, 29,

48accessing 8admin access 9Audio page 24-27Diagnostics page 23Help page 23Networking page 11, 13-15Room Labels 18Security page 16Streaming page 29System page 19-20, 22, 48

what's in the box 2

58


Vaddio is a brand of Legrand AV Inc. · www.legrandav.com · Phone 800.572.2011 / +1.763.971.4400 · Fax+1.763.971.4464 · Email [email protected] us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical supportinformation, andmore.©2019 Legrand AV Inc.Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used foridentification purposes and are trademarks of their respective owners. All patents are protected underexisting designations. Other patents pending.

Commercial AV BrandsChief | Da-Lite | Middle Atlantic | Projecta | Vaddio

https://www.legrandav.com/

mailto:[email protected]


Documents

Complete Manual for the AV Bridge Mini HD Audio/Video …...Document411-0029-30RevC April2019 ii Contents Overview 1 AboutthisGuide 1 Features 1 UnpackingtheAVBridgeMini 2 AQuickLookattheAVBridgeMini