Compliance Advisory PanelAnnual Presentation

October 26, 2009

Rick Bossingham, Assistant CommissionerOffice of Pollution Prevention & Technical

Assistance

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Agenda:I. CAP/OPPTA/CTAP PurposeII. Metrics/PerformanceIII. Current ActionsIV. LessonsV. Future PlansVI. Questions

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Compliance Advisory Panel Purpose

• Required per CAA and Indiana Code• To oversee and ensure the effectiveness of

technical assistance efforts• Several Indiana rules address technical

assistance efforts that overlap purpose of CAP

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IDEM:“We Protect Hoosiers and

Our Environment”

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How does IDEM protect Hoosiers and our environment?

• Implement Federal and State regulations that restrict chemical discharges to the environment

• Monitor affected facilities to ensure compliance with regulations and permits

• Take appropriate action when non-compliance is found

• Assist and encourage others to help protect Hoosiers and our Environment

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Office of Pollution Prevention & Technical Assistance

Focus: Find better ways to assist and

encourage others to protect Hoosiers and our environment

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OPPTA Current Actions• Maintain or increase value of services • Leverage assistance efforts with OLQ, OAQ, and

OWQ outreach to optimize effectiveness• Increase participation in public-private partnership

programs that facilitate environmental innovation that can strengthen the environment and the economy

• Expand use of Lean tools to improve agency-wide processes and value stream flow to customers

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In order to achieve OPPTA goals: Transform knowledge through compliance

assistance

Key Metrics:Compliance Assistance Site Visits

Office & Phone ContactsProgram Participants

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Compliance Assistance Site Visits

2008 Goal: 3372008 Actual: 331

2009 Goal: 3302009 Actual: 239*

*As of September 30, 2009, 72% (239/330) of goal.

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CTAP Technical Assistance Contacts

1257

1639 16521572

946

0

200

400

600

800

1000

1200

1400

1600

1800

1st Qtr FY09 2nd Qtr FY09 3rd Qtr FY09 4th Qtr FY09 1st Qtr FY10

Co

nta

cts

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CTAP Contacts by Topic

Land, 381Water, 181

Other Regulatory Questions, 1244

Air, 1420

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Notable Successes:Woodworking Sector

Auto Salvage ERPHighway Garage w/OLQ

Secondary Aluminum w/OAQSurface Coating w/OAQ

Marina StormwaterE-DMR Outreach w/OWQ

Business Closure Guidance

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13 13

10

23

9

32

5

37

8

45

1

46

0

5

10

15

20

25

30

35

40

45

50

Nu

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emb

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Spring 2007Members

Fall 2007Members

Spring 2008Members

Fall 2008Members

Spring 2009Members

Fall 2009Members

Member Announcement

ESP Membership

New Members Per Round Total Members13

2 2

4

6

3

9

1

10

0

1

2

3

4

5

6

7

8

9

10

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1 2 3 4

Application Round

Membership in CLEAN

New Members Total Members

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Lessons for success

• OPPTA/CTAP must lead IDEM as “the thin edge of the wedge” with assistance activities

• Leveraging efforts with OAQ, OLQ, OWQ, and OLC are critical to agency mission

• Constant focus on the needs of the regulated community to better understand and comply with rules

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Future PlansEverything we do, including compliance assistance, is

a process that produces an outcome or a widget.

The Challenge:Engage staff to build internal capacity to guide and

implement ongoing process improvements to achieve long-term success and culture change.

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Where are we at today?We are using tools to eliminate waste and increase

value to stakeholders, including:Kaizen Events

Process & Value Stream MappingStandard WorkP-D-C-A Reports

Voice-of-customer5 Why’s (coming soon)

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Questions?Rick Bossingham

Assistant Commissioner, OPPTA317-233-6658

orBrad Baughn, Legislative Liaison

317-234-3386

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