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COMPLIANCE
Tracey Gramlick
Executive Director
Content
• The Issue
• An industry overview
• An AWA Perspective
• The evidence
• The hard facts
• What we know
• What we are doing
• AWA Accreditation Scheme
BREADTH OF NON COMPLIANT PRODUCT
Identified in 2004 as an emerging issue, it is considered to have now reached the
point of market or systemic failure with the potential for significant replacement and
rectification of newer buildings, fixtures and fittings by 2020
92% of 222 respondent companies to a 2013 AiG survey reported non-conforming
product (NCP) including:
• Windows and glazing
• Steel fixings
• Engineered plywood
• Kitchens
• Water wear (plumbing and pipes)
• Electrical fittings
• Paint
• 49% of respondents to 2013 AiG survey indicated market penetration by NCP of
between 11% and 50%.
The Issue
THE GLAZING EXPERIENCE
• The ability for windows and doors to withstand site wind pressures and resist waterpenetration is crucial to their longevity and amenity,
• The use of appropriate glass is crucial to human safety and vital for energy efficiency
• Failure can be glass breakage, excessive water damage, gross deflection, hot box –leading to irreparable damage to the building envelope, people getting cut (even fatally)or running costs prohibitively high,
• Companies testing to standards and undergoing audits realise much higher costs tocomply than those that don’t, with non compliant products not being picked up until anevent occurs,
• There is a growing number of fraudulent documentation that is hard for surveyors toidentify and many overseas laboratories are now testing to AS but their reports haveidentified major testing and reporting flaws,
• In 2003, with almost 300 member companies the AWA received three requests a year(100% not members) to deal with product or installation issues, in 2014 with close to 600member companies, the AWA received a minimum of three requests a week (80% notmembers),
• The issue is getting worse, not better and more compliant companies are closing as theycan’t compete.
An AWA Perspective
THE GLAZING EXPERIENCEThe evidence
Does the construction have bushfire or acoustic
performance requirements if it does the windows need to
meet these requirements
Windows must be selected to meet the site
requirements and need to be tested for a number
of conditions that will impact on their
performance and durability
2. Windows Selection
3. Thermal Comfort 4. Window Energy Values
6. Material Selection5. Bushfire /Acoustics
Buildings must have an energy report through prescriptive
measures or performance based solutions using simulation
tools such as AccuRate, FirstRate,BERS Pro and BASIX
Total window system performance data must
be in accordance with AFRC guidelines. WERS
follows these guidelines
1. Wind loads
Every site for every building in Australia should be
assessed for wind load requirements according to AS/NZS
1170.2 or AS 4055
All materials need to comply with known
material standards and regulations when
designing, manufacturing and selecting
windows and doors
8. Installation7. Verification/Validation
Performance labels, compliance certificates and test
reports should be supplied to verify performance and
validate compliance to standards and regulations
Poor installation is a prime cause of window
failure, manufactures instructions should be
followed, flashing, fixing and packing are a key
to performance
National Construction Code Provisions
Must Be Met For WindowsThe Hard Facts
The Hard Facts of the Matter
FACT GENERAL REALITY
Windows are the primary source of natural light and ventilation
Everyone agrees
Windows are engineered units -windloadsmust be calculated and met
Push the responsibility elsewhere and select the lowest price
Water penetration resistance is crucial to material integrity and amenity
Price point & a misunderstanding of water paths and impact on other building materials
Energy efficiency provisions must be met Manipulation of software and calculators to meet lowest price
Since 1999 windows & glazing must meet NCC and suppliers must validate performance
A growing international market willing to supply any certification without testing
Installation is crucial to performance Diminishing knowledge in the trade and price
Litigation, disputes &inspections up 500% since 2010
Lack of policing & easy ability to liquidate means it’s all too late
Which window is compliant?Product Conformity
This one? Or this one?
Avoid thisWhat we need to avoid
WHAT IS INDUSTRY DOING?
WHAT WORKS AND WHAT DOESN’T
We have a robust National Construction Code with the BCA – so we don’t needmore regulation. We have Standards and verification paths and some associations,like ours, have accredited inspection agencies with mandatory audit processes
What we know
What is not working What we need to achieve
The current system Policing of conformance to current regulated requirements
Voluntary industry compliance Penalties for not complying
Clear, consistent understanding of minimum requirements by all players
Responsibilities defined at point of sale and certification
The increasing reliance on paperwork Equity, or what we commonly term a level playing field
The decreasing reliance on site inspections
Licensing
A receptacle for documented issues that can and will be dealt with by a body with authority
At a minimum, regulatory or government endorsement of accredited industry schemes
• Test Reports• Labels• Certificates• Letters• Website listings• Associations
What is available validation
• Test Reports• Labels• Certificates• Letters• Websites
What else is availablevalidation
Can you pick the
difference?
• Working as a collective as never before
• AiG working committees to identify solutions
• APCC Procurement Guide to minimise risk
• Political engagement at federal, state and territory levels
• MBA and QLD government (QBCC) on line support, VBA underway
• Recognition or endorsement of industry 3rd party schemes such as ours
• Pursuing facts and figures from states and territories and international
enforcement programs
• Expanding the AWA Accreditation program
• Educating
• Communicating
WHAT IS INDUSTRY DOING?
Internationally the building sector has been described as ‘critically fragmentedand has significant inertia to change’, but change is underway and visible inmany areas.There is also a significant amount of work being done here:
What the AWA is doing
• Tailored a tiered audit surveillance program that recognises great performance
• Introduced market surveillance
• Undertaken to physically test nominated potential dodgy products
• Been included in the government’s APCC guide
• Mentored other associations in developing their own scheme (ACCA)
• Sought regulatory endorsement of industry 3rd party schemes such as ours
• Taken up national Qualicoat audits
• Included AS3959 (bushfires) and AS/NZS2208 (safety glass) audits
• Naming and shaming
• Continue communicating the benefits
WHAT IS INDUSTRY DOING?
AWA’s accreditation as a NATA Inspection Agency is gaining interest. In theinterests of product conformity validation we have expanded and improved theprogram in a number of ways:
AWA Accreditation Program
THANK YOU