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Compliments® Card
Modern and innovative alternative to gift vouchers or cash prizes
and bonuses
2
International and local presence
World leader in prepaid services:
Activ 40 countries, on 5 continents
38 milion users
610 000 clients companies and public institutions
1,3 milion afilliated partners
6 000 employees
In Romania, national leader in prepaid vouchers
services:
35 000 client companies
1,5 milion users
The largest affiliated network: 60 000 units
Market share leader with 39%
3 3
About us
Request redemption Sell the solution
CUSTOMERS
Companies and public sectors
can choose from a range of
simple, efficient, personalized
solutions.
BENEFICIAIRIES
Appreciate the simplicity and
convenience of service cards and
vouchers in making their lives easier
and increasing their purchasing power.
AFFILIATES
Enjoy the assurance of higher
revenue, improved customer
retention and secure
transactions.
Exchange the card
or voucher for goods
and services
Distribute purpose-
directed purchasing
power via a card or
voucher
Edenred Design & Management
Edenred plays a pivotal role in a relationship that benefits everyone, encourages interaction and fosters strong, trusting ties.
Solutions
4
• Supporting the management of public social programs
• Edenred offers secure solutions to enable public authorities and institutions to distribute public funds to constituents for a specified purpose, such as the purchase of food or education
• Motivating rewarding performance
• Edenred offers personalized solutions to companies looking for ways to incentivize employees and teams, improve sales force performance and nurture more loyal customers relationships
• Optimizing expense management
• Edenred offers simple solutions for companies that want to manage employee business expenses more efficiently, transparently and cost effectively.
• Making life easier for employees
• Edenred offers innovative solutions to companies that want to make their employees’ lives easier in a number of areas, including food, transportation, healthcare and training.
EMPLOYEE
BENEFITS
EXPENSE
MANAGEMENT
MANAGEMENT
OF PUBLIC SOCIAL
PROGRAMS
INCENTIVE
AND
REWARDS
International expertise - cards
5
UK Brasil South Africa France
sau
Poland
Germany
Benelux
6
Simple, modern, innovative Compliments® card is the first prepaid card exclusively addressing companies,
developed by Edenred on MasterCard’s platform, its operation is similar to that of a regular debit card.
Compliments® card is the modern alternative to gift vouchers or prizes and bonuses in cash or in kind
Can be used for payments in a network of over 3,000 merchants covering all segments of interest, from
grocery stores to gift shops, clothing, footwear, IT & C, cosmetics and beauty, travel agents etc.
Can only be used for POS Payment or purchases in virtual stores on the internet
It does not require a bank account, eliminating the costs and formalities for management of an account
Compliments® card is available in either preloaded once (can no longer be used when the amount preloaded
is spent) and the rechargeable version, whenever is required
Compliments® standard cards can be personalized with name and surname of the user, company name,
message, logo of clients choice
About Compliments® Card Standard
7
Destination of Compliments®
card
Compliments® card successfully completes the package of employee benefits of the companies, bringing added value to the process of incentive and rewarding. May be granted for major holidays of the year - Easter, Christmas, June 1st and March 8th, as a flexible and stylish gift that ensures memorability of the offered gift
Compliments® card is a step forward also when used for marketing purposes or protocol, being an attractive incentive, elegant and easy to spend
Reward and motivate customers, suppliers or business partners
Awards during contests (promotions for retailers, promotional campaigns with prices programs, incentives for sales force and distributors, customer loyalty programs or employees)
Compliments® system
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. Merchants Clients:
Companies &
Organizations
Users Cards distribution
Electronic money &
cards delivery
Reinbursment by
MasterCard network and
accepting bank
Cards usage
Electronic
money
issuer
Payment Refund
Reguest for
refund
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Fiscal treatment
When provided for the benefit of minor children of employees at Christmas, Easter, June 1st, or to the benefit of female employees with the occasion of March 8, to a maximum amount of 150 lei, Compliments® cards are not due to any income tax or social security contributions, health insurance contributions and unemployment insurance contributions either at employee level, nor at the employer, in accordance with Law 571/2003 regarding the Fiscal Code
Granted for marketing contests as prizes worth up to 600 lei / prize / day are exempt from income tax Under Article 77 of the Tax Code
Under the Tax Code, any expenditure incurred for sales promotion on new or existing markets qualify as marketing expenses and are 100% deductible for tax purposes. Depending on the receiver, this rewards may or may not be under the obligation to calculate and pay income tax of 16%
For rewards to individuals in any other situation than marketing contests, there are bound from calculation and withholding tax of 16%
For rewards to businesses, in any event, there is not the obligation to pay any tax
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The advantages of Compliments®
card
Safety and ease of use - Compliments® card can be used as a normal
debit card (it has a magnetic strip), and each transaction is approved by
the customer by entering the PIN code
Can be used for purchases in virtual partner shops on the Internet
Provides access to special offers via partner stores through Beneficio
Club®
Flexibility - Compliments® card can be reloaded or loaded once,
anonymous or personalized with name of the beneficiary, adapting
perfectly to the needs of your company
Logistical advantages - Compliments ® rechargeable cards can be
loaded each time you want to surprise your employees or collaborators,
escaping periodic distribution of gift vouchers or goods in kind. Thus you
benefit from financial and time savings
Fast delivery - Compliments ® cards will be delivered to the office or
premises of your company
Maximum security - Compliments ® cards are produced using the same
security features as any debit card
Extensive partner network and continously expanding - Compliments ®
card is accepted at over 3,000 outlets across the country
Compliments® Co-branded card
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Compliments® Co-branded prepaid card is the first fully
customizable, exclusively addressed to companies in Romania.
Allowing complete customization in terms of branding,
Compliments® Co-branded offers the perfect solution for
implementing differentiation and innovation for:
promotions for retailers
promotional campaigns with prizes
Incentive programs for sales force and distributors
customers or employees loyalty programs
Compliments co-branded card is 100% customizable in terms of
visuals and communication kit (cover letter, envelope and flyer), in
accordance with:
Client’s branding
Addressability
The objectives of the campaign in which is included
Compliments® Co-branded has the flexibility of a cash prize, but
its added value consists in the memorability of a gift well chosen
and the effectiveness of a communication channel with the
customer’s own brand.
For professionals in marketing and advertising we created an
interactive online application, http://www.edenred.ro/ro/produse-
si-servicii/compliments/personalizare-card through which you
can easily customize the cards you order for a optimum degree of
brand awareness
Compliments® Co-branded
card
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Elegant solution for incentives and
communication that helps to:
Increase sales through incentives to the sales and
distribution force
Improve your service standards
Create loyalty of customers and business partners
Increase motivation and engagement by
rewarding participants in studies, market research
and focus groups
Improve productivity and performance
Direct promotion to cards’ beneficiaries through
customized kit - card, cover letter, envelope and
flyer
Compliments® afiliated network
Parteneri online: prin intermediul
Edenred Romania SRL
Calea Şerban Vodă, nr.133
Sector 4, Bucureşti
Tel: 021 301 33 11
E-mail: [email protected]
www.edenred.ro