CComprehensive omprehensive CCommunication ommunication MManagement anagement SSystemystem

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CCMS is an innovative and pioneering communication tool

CCMS has the features of

�� Bulk SMS Bulk SMS

�� Automated Fax messagesAutomated Fax messages

�� eMaileMail managementmanagement

�� Bulk voice calling & IVRSBulk voice calling & IVRS

Helps in Quick reaction and decision making in response to inforHelps in Quick reaction and decision making in response to information received from mation received from

various sources.various sources.

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BULK SMS

�� GSM Modem and SMS junction compatibilityGSM Modem and SMS junction compatibility

�� SMS receiver groups managementSMS receiver groups management

�� Predefined Group selection and forward SMSPredefined Group selection and forward SMS

�� Authorisation and Authentication of sendersAuthorisation and Authentication of senders

�� Web based monitoringWeb based monitoring

�� Web based system reportingWeb based system reporting

�� Password protected controlPassword protected control

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FAX Management

�� Automated FAX sending and receivingAutomated FAX sending and receiving

�� FAX receiver groups managementFAX receiver groups management

�� Predefined Group selection and forward FAXPredefined Group selection and forward FAX

�� System keeps trying till the FAX is deliveredSystem keeps trying till the FAX is delivered

�� Web based monitoring and reportingWeb based monitoring and reporting

�� SMS based instruction to send a FAX to a numberSMS based instruction to send a FAX to a number

�� Password protected controlPassword protected control

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Email Management

�� Sending Bulk Sending Bulk eMailseMails to Group of usersto Group of users

�� Forwarding received EForwarding received E--Mail to different groupsMail to different groups

�� Web based monitoring and reportingWeb based monitoring and reporting

�� Password protected controlPassword protected control

�� Sending an ESending an E--mail and SMS after a FAX is deliveredmail and SMS after a FAX is delivered

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BULK voice calling / IVRS

�� Web based activation of diallingWeb based activation of dialling

�� Web based loading of caller listWeb based loading of caller list

�� Web based call monitoringWeb based call monitoring

�� Web based system reportingWeb based system reporting

�� Password protected controlPassword protected control

�� Call back support for listening to the message through IVRSCall back support for listening to the message through IVRS

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System RequirementsSystem Requirements

Items Description

PCOne branded computer System with

1 GB RAM and 80 GB HDD or higher

SMS

For SMS transactions a GSM Sim card and a

GSM Modem.

FAX56000 bps data/voice/fax modem with serial

interface and a dedicated telephone line.

EMAILTo web enable the application Static IP address

from any Internet service provider be obtained.

BULK

CALLING

1 Primary Rate Interface (PRI) card & ISDN

Connection with IVRS�, G.703 modem pair

− OS – Linux fedora core − Database – PostGREsql− Web server – Apache tomcat

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SlNo Description Focus Department(s)

1 Disaster Management Information SystemsState Disaster Management

Authorities

2Online Grievance Redressal systems for various

Citizen centric Departments.Municipalities, C2G services

3Reservoir Storage, Canal Network flow monitoring

systemsIrrigation

4 Welfare schemes monitoring like mid day meal Welfare Departments

5 Welfare Hostels boarders monitoring, stock position Welfare Departments

6Conducting General Elections to Legislative Assembly

Constituency and House of Parliament in Government

Election commissions,

District Collectorates

7 Stock movement in civil supplies department State civil supplies department

8 Weather, Rainfall information from blocks/mandalsDirectorate of Economics and

statistics departments

Possibilities of usage

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10

Disaster Management

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Disaster Management - Needs

Critical Flood and Emergency Warnings:Critical Flood and Emergency Warnings:

to alert people in advance of possible further to alert people in advance of possible further threat(sthreat(s) in order to help them take ) in order to help them take

preventive measures and/or direct them to safer areas.preventive measures and/or direct them to safer areas.

Information on Relief Measures:Information on Relief Measures:

including information on locations and time of relief material including information on locations and time of relief material distribution, medical distribution, medical

camps etc.camps etc.

Health alerts:Health alerts:

for evacuees/flood victims, including epidemic warnings, medicalfor evacuees/flood victims, including epidemic warnings, medical safeguardssafeguards

and first aid, sanitation and hygiene information, location of mand first aid, sanitation and hygiene information, location of medical camps etc.edical camps etc.

Providing Accurate Information:Providing Accurate Information:

Countering unconfirmed information and Countering unconfirmed information and rumorsrumors that can trigger panic among an that can trigger panic among an

already disturbed population. It becomes vitally important to maalready disturbed population. It becomes vitally important to maintain the flow of intain the flow of

authentic and reliable information.authentic and reliable information.

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Elections

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General Elections – Communication requirements

Law and Order SituationLaw and Order Situation

Polling duty allocation informationPolling duty allocation information

Polling personnel dispatched from Distribution Polling personnel dispatched from Distribution CenterCenter

Polling personnel reached polling stationsPolling personnel reached polling stations

Hourly Polling percentagesHourly Polling percentages

Closure if Polling and final Polling percentageClosure if Polling and final Polling percentage

Required communication at Reception Required communication at Reception CenterCenter

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HyderabadAP Information Comission14

HyderabadAP State Public Service Commission13

SlNo Department/Office Location

1 Chief Secretary Office Hyderabad

2 Disaster Management, Ministry of Home affairs Delhi

3 Intelligence Bereau Delhi, Hyderabad

4 Chief Electoral Office Hyderabad

5 State Board of Technical Education & Training Hyderabad

6 District CollectoratesKadapa, Mahabub Nagar,

Karimnagar, Krishna

7 UNDP Securities Delhi

8 APState Civil Supplies Corporation Limited Hyderabad

9 APAcademy of Rural Development (APARD) Hyderabad

10 Sericulture Department Hyderabad

11 Power Distribution Co. Central & Eastern Hyderabad, Vizag

12 Municipal Corporation of Hyderabad (GHMC) Hyderabad

User Departments

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THANK YOUTHANK YOU

Mobile numbers for On demand SMS

Reservoir Storage – 99635 50620

Sericulture - 97047 42555 (seri cb; seri bv)

Information Commission – 99896 55152 (APIC 798 2007)