A LOOK FORWARDComprehensive Operations Analysis

LYNX 2013 Comprehensive Operational Analysis

John Lewis, CEO

Record Breaking Ridership

30+ million trips

Budget: $121,074,870

Employees:1,056

Services: Fixed Route NeighborLink Access LYNX LYMMO Xpress FastLink KnightLYNX Vanpool Road Rangers

2% Increase in Ridership System-wide

Top 10 Routes by Ridership (system-wide)

Link 8 – W. Oakridge/I-DriveLink 4 – U.S. 441/Florida Mall (now 107/108)Link 41 – SR 436 CrosstownLink 37 – Pine Hills/Florida MallLink 21 – Universal StudiosLink 42 – I-Drive/OIALink 50 – Downtown Orl/Magic KingdomLink 125 – Silver Star Rd CrosstownLink 102 – Orange Ave/S. 17-92Link 17 – N. U.S. 441/Apopka (now 106)

Comprehensive Operational Analysis

2013

Comprehensive Operational Analysis2013

Develop a tool for decision making

Evaluate effectiveness of existing routes

Identify opportunities to improve system efficiency

Provide recommendations to strengthen and

grow the system

Service Guidelines

Economic and Productivity• Farebox Recovery• Passengers per Vehicle Hour

and Mile• Ratio of Non-Revenue to

Revenue Miles

Service Delivery• On-Time Performance• Average Speed• Trips Operated and

Trips Completed• Passenger Complaints• Bus Stop Amenities

Route Design• Fixed Route Spacing• Bus Stop Spacing• Service to Park & Rides• Directness of Route

Schedule Design• Service Frequency• Policy Headway• Addressing “Plug Buses”• Span of Service• Wait time

COA RecommendationsSystem Wide

Strengthen system by increasing frequencies on well used routes

Improve communication through maps, schedules and real time info

Expand service offerings – Express, BRT

Real Time Info on key routes

Orange County

Pine Hills: Restructure routes or replace SuperStop

Improve reliability by increasing frequencies and spans of service

Develop new routes to serve major underserved corridors

COA RecommendationsLinks Description Est. 1st Year Cost

9, 37, 44, 48, 49, 443 Restructure Pine Hills Routes $2,408,797

8 Double frequency 7-11 a.m. outbound $1,116,522

8 Double frequency 1-5 p.m. inbound $1,116,522

8, 42 Truncate 8 at Destination Pkwy; extend 42 (1,164,181)

41 (436N, 436S) Add trip in morning $177,635

41 (436N, 436S) Improve frequency westbound $177,635

37 Increase frequency southbound in a.m.Increase frequency northbound in p.m.

$204,103$204,103

21 Extend route to Walt Disney World $1,168,997

125, 1, 14 Restructure to more directly connect Silver Star and Downtown Orlando

(53,723)

42 Improve frequency $671,269

104 Improve frequency to 15 minutes all day $1,412,407

48 Improve frequency eastbound in a.m. $208,836

18 Add trip in a.m. $21,116

15, 29, new route Goldenrod package $1,552,324

40 Add trip in a.m. $36,773

13 Improve frequency outbound in a.m. $273,288

51 Add trip in a.m. $62,022

111 Extend to Walt Disney World $2,112,012

Action Requested Board direction

regarding utilization of the additional funding ($500,000) proposed for LYNX.