com_res_9635.pdf

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REPUBLIC O

TI-IE PHILIPPIN S

COMM ISSION O N ELECTIONS

Int ran iuros , Man i la

. y

CONTINUITY PLAN FOR

T I i E

CONDUCT

OF

TH BRILILANTES, Sixto, Jr S. ~hairnyan

AUTOMATED ELECTION TAGLE, Luceri ito N. comhsikioner

SYSTEM IN CONNECTION YUSOPH

Eliss

R

Comn iks~oner

WITH THE MAY 13

2013

I.IM,

Chr ist ian Robert S.

Col-ni ~sioner

N TION L ND LOCAL

PADACA

Mar ia Gracia Cielo M.

Comqissioner

ELECTIONS

\

I--

t

prOMU1gate,j

:

F e b ~ r i ~ '2 2 ?

f

3535

RESOLUTION NO.

WHEREAS,

Section

9 of

Republic Act No.

9369,

created a new Section

11,

providing for the Functions

of

the ~e cl in ic al valuation Committee (TEC), as follows:

'

5EC 11 Fmctioni- of the 72chnical Fvaluation Committee. - The Conlrnlttee

shall certiw, through an estab/ished nternational cerlification entity to be chosen by the

Cotnnilssion fro111 the

recommendations

of the Advisory Council, not later than three

months before the date of the electoral exercises, categorically stating that the A

including itr hardware and soffware CrJrnponenk, is operating properly, secure/ : and

accurately, in accordance with the provisions of th is Act base@ anlong others, 017 the

following documented reslllts :

6. The developnienf, prov3 ioning , and opwatlonalization o f

a

c o n t h ~ ~ l t ylan

to cover risks t the A 55 t all points In the process such that a failure of

elections, whether at ~ , in g , ounting or consolidation, nray be avoided

WHEREAS, to enable the

TEC

to issue the requi red certification, the Project

Control Group of t he Project Management Office (PMO) for the 2013 Automated

Election System

(AES)

prepared a Continuity Plan for the May 13,

2013

blational

nd

Local Elections;

4 -

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WHEREAS

the Continuity Plan prepared by the PMO contains a list of

contingency measures, and the policles for activation of such, tha t shall be

put:

in place

to ensure the continuous operation of the

AES

and avoid a failure of elections, whether

at voting, counting or consolidation of election results;

NOW

TI-IEREFORE pursuant to the powers vested i n

t

by 'th e Constitution, the

Omnibus Election Code, Republic ct No. 9369, and other electlon laws, the

Commission

RESOLVED

as

t

hereby RESOLVES to approve and adopt the Continuity

f'lan for the May 13, 2013 Automated National and Local Elections, attached herein as

Annex A , subject to the Cornrnission's power and autl ior ity to adopt, in exceptional

cases, additional procedures in the voting, counting, consolidation, transmission,

storage, custody, distiribution and retrieval of accountable forms and paraphernalia Lo

fulfill it s Constitutlonai mandate to ensure free, orderly, honest, peaceful

nd

credible

elections.

Commissioner

Commissioner Commissioner

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CONTIN UITY PLAN

M A Y

13

2093 N A TIO N A L A N D LOC AL ELE TIONS

Discussed elow

re the Contii~gency

Procerlrrres to be arlopteif as

supplement t o the Gerreral .Trlstr~ c ti u r~ sor t he Board o f Election Inspectors

BEI)

on the Voting, Counting, g r ~ d Transntission o f Resulb, and i f the

Canvassing o f Election Reslr1t.s by th Board of Canvassers [BOC), i17

connection wjth the

May

13 201.3 Nations/ and Local Elections

:

Definition of Terms

1.

COMELEC Comrnission on Elecflons;

I

2 . SERVICE PROVIDER The company or entity who will be awarded the contract for

the provision of National F,upport Center services for the election;

.

3.

NSC

he

National Scrpport Center-, where all contingencies nationwide are

reported, addressed sn d resolved, manned by the PMO Technology Group from

COMELEC, the National Support Center Officers, and the National Suppo~TCenter

Technicians and Coorillnators;

4. NSCO Nat ional Support Center Officer, responsible for coordinating wit11 the

various CCS Technicians asslgned to the canvassing boards nationwide, and the

PCOS Supervisors assigned to clustered precincts, and shall address and resolve all

.possible contingencies;

5.

CCS Consolidation Canvassing System, also known as the Rest-Time Election

Information System (REIS), comprising the system and service to be used by the

National Board of. Canvassers (NB,OC), Provir~cialBoard of Canvassers (PBOC),

Distr ict Board of Canvassers (DBOC), City Board of Canvassers (CBOC) and the

Municipal Board of Canvassers (MBOC);

6.

CCST CCS Technician, assigned to every board of canvassers nationwide, and

.

shall coordinate wi th the NSCO to address- possible contingencies

as may

be

reported and authorlzed by the board to which helshe is assign ;

7. PC05

--

Precinct Count Optical Scan;

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1)

Technical Si~pport

to address and monitor

therein. He/She shall also be responsible to

8. PCOS Supervisor Off

shall report to th e

NSC 0

on problems or iss i~es

9. DepEd Supervisor

supervlse a polling ce

of Election Inspectors

Election Officer of thl?

resolved at the precinc:t

cer assigned. to moni tor a number of clustered precincts and

from time to time, and coordinate with PCOS Technicians

:hat need t o be resolved at the precinct level;

offlcer from' the Department o f Educatlon appointed to

iter. He/she shall directly supervise and monitor the Board .

BEIs) and the P OS machines, make regular reports to the

status and possible problems or issues that need to be

levc l;

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Organizational Structure of t he National Support enter

For the purpose of implementing this Contingency Plan the following

Organizational Structure s hereby adopted:

CONTINGENCY PLAN ORGANIZATIONAL CHART

PROJECT MANAGEMENT

PMO PROJECT DIRECTOR-

COMELEC

NATIONAL SUPPORT

CENTER NSC)

NATIONAL COMMAND

CENTER NCC)

I

NATIONAL SUPPORT CENTER

OFFICERS

- NSCO) COMELEC

I

NSC TECHNICIANSISUPPORT

PERSONNEL

DEPED SUPERVISOR

0

1 5

r

PCOS SUPERVISOR

BOARD OF ELECTION

1

INSPECTORS BEI) PCOS TECHNICIAN PCOST)

CONSOLIDATION

CANVASSING

SYSTEM

TECHNICIAN

CCST)

PROVINCIAL ELECTION

SUPERVISOR PES)

OFFICERS EO)

J

PBOCIDBOCI

MBOCICBOC

CITYIMUNICIPAL ELECTION

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Contingency procedures applicable to the National CCS Service

The procedures to ,b e observed i n the event the

following

contingencies arise

during the conduct of the elections on ay 13,

2 1

n the National

S

service

are as

follows:

A

The Data Storage is not available and there is Database

Service Interruption

i

The

IT

Capable member of the

BOC

shall notify the NS of the

System failure;

ii

The

NS

shall notify the

P O

Director of the system failure and

iii

iv

v

vi

vii

viii

IX

ask fo r aslc fo r an authorization;

The Comelec ~ M Ot -ojectDirector shall issue the authorization

and the

P O

Technology Group representative shall supervise

the execution of the recovery procedures;

The Security specialist Technician shall block Firewall access to

the server from the external network:

The Database specialist Techniclan shall shut down the database

service in, the node. He then checks the integrity and

status o f the database back-up i n the standby server;

I f the back-up data files are corrupted or the status is incorrect,

the Database Specialist Techniclan shall check for the

contingency procedures for the back-up center;

I f the back-up data files are correct, t he Database Specialist

Technician shall restore the database wi th the back-up files, and

shall star t the database service in the secondary node, and then

execute the scripts for primary database transition;

The Database Specialist Technician shall check the log system

messages in th e database server and application servers;

The Database ~~ecla i ls technician shall notify the

P O

Technology Group representative and the

NS

that the system

has been recovered;.

x

The NSC shall notify the PMO Project Director and ask for

authorization for firewall activation, and thereafter, declare the

end o f the Recovery process;

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xi

The Security Specialist Technician shall open the firewall access

to the server from the external network.

8

There is

Server

~ a r d w a r e ai lure and Database Service

Interruption

i.

The IT Capable member of the BOC shall notify the NS of the

System failure;

ii.

The

NSC

shall notify the PMO Director of the system failure and

ask for a n authorization;

iii.

The Comelec PMO Project Director shall issue the authorization

and the PMO Technology Group representative-shall supervise


iv

The Security 6peciali st ~ec hn icl an hall block the firewal l access

to the server from the external network;

v

The Database

Specialist

Technician shall shut down the

database service in the primary node and check the integrity

and status of the database files in the storage;

vi I f the storage files are corrupted or the status is incorrect, the

Database Specialist Technician shall check for the contingency

pro cedures for t he Back-up Center;

vii

I f

the storage data files are correct, th e Database Specialist

Techntciah shall mount the storage device, and star t the

database service in the secondary node, and execute the scripts

for the primary database transition;

viii

The Database Specialist Technician shall check the log system

messages in the database server and application servers;

ix

The Database Specialist Technician shall notify the Technology

Group representative and the NS that the system has been

recovered;

x The NSC shall notify the PMO Project Director and ask for

authorizat ion to activate the firewall, and thereafter, declare the

end of t he recovery process;

xi

The Security Specialist Technician shall open the firewall access

to the server from the external network.

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C

There is Server Hardware Failure and Real-Time Election

Informat ion System

REIS)

Listener Service Interruption:

i

ii.

iii.

iv.

v.

vi.

vii.

viii.

ix.

X.

xi.

The

T

Capable member of the BOC shall notify the NSC of the

System failure;

T ~ ~ N s chall notify the PMO Director o f the system failure and

ask for an authorization;


and the PMO Technology Group representative shall supervise

the exe ci~ tion f th e recovery procedures;

The Security Specialist Technician shall block the firewall access


The Database Specialist Technician shall shut down the Primary

R IS Server

ih

the phmary node;

The Database Specialist Technician shall shut down the Primary

REIS Listener Server in the first node and check the status of

the secondary server;

I f the secondary server failed, the Database Specialist

Technician shall check for the contingency procedures for the

Back-Up Center;

I f the secondary server is working properly, the Database

Specialist Technician shall check the application status in the

secondary node, and execute the scripts for primary REIS

listener transition and check the log system messages in the

R IS listener server;

Th e Database Specialist Technician shall notif y th e Technology

Group Head and the NSC tha t the system has been recovered;

The NSC shall notify the PMO Project Director and ask for

authorization to activate the firewall, and thereafter, declare the

end o f the recovery process;

The Security Specialist Technician shall open the flrewall access


There is Server Hardware Failure and REIS Service

Interruption:

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i

11

iii

Iv.

v.

vi.

vii.

viii.

ix.

X.

xi.

i

ii

The

T

Capable member of the BOC shall notify the NSC of the

System failure;

The NSC shall notl fy the

PMO

Director of the system failure and



and the PMO Tecnnology Group representative shall supervise


The Security Specialist Technician shall block the flrewali access

to the server from the external networl

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iii



the execution o f t he recovery procedures;

iv

The Electricity Technician shall power on th generator set and

check the status o f the generator set;

v. The Electric ity Teahnician shall change the power connection

for the external source to the generator set and check the

status of the UPS System;

vi.

The Electricity Technician shall continually check the status of

the external electricity source and when it Is up/on for at least

thirty (30) minutes, and the UPS system is charged; he must

change back the power connectlon to the external source;

vii.

The Technology Group representative shall noti fy the NS of the

l

end of the Recovery process.

F

There

is

Power

Supply

Interr i~pt ion Blaclcout) and the

Central Server Servlce is Interrupted:

i

The Electricity Technlclans shall notify the

NS

of the Power

Supply failure, and ask for authorlzatlon;

ii

The

NSC

shall notify the PMO Director of the Power Supply

failure and ask for an authorization;

111


and the PMO Technology Group representatlve shall supervise


iv.

The Central Server Center Technicians shall check the status of

REIS listener queues and latest transactions;

v.

The Back-Up Center Techniclan shall check the status of the

servers:

Check Status of the Database, based on the latest

transaction from the Regional Center.

Check application servers status (Applications and

System logs).

Check network connection status: network reachability

wi th the routers and firewall in the Region.

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vi I f the status of the systems is correct, then the Back-Up Center

Technician shall:

Change the database mode from stand-by to Primary

and check databa se services

Start-up REIS and REIS listener services, and check

application Iqg messages.

Ask for authorization from the COMELEC Technology

Manager.

vfi

The Technology Group representative shall authorize and

supervise the activatlon of the back-up Center Firewall;

viii

The Back-Up Center Technician shall open the Back-Up Center

Firewall, allowing the incoming transmissions and check for

incoming trarkmisslbns in the REIS listener logs;

ix

The Technology Group representative shall finalize the recovery

procedures.

G

There is Networlc Access Fa il i~re nd National Service is

interrupted

i

The Technical Support shall notify the NSC p f the network

failure;

ii

The

NS

shall notify the PMO Director of the network failure

and


iii




iv

The Network Specialist shall check the connections with the

back-up provider, the network access wi th all the locations and

check the interfaces status;

v

The Network Specialist. shall disable the cory-tection with the

Primary Network provider, and activate the back-up network

provider;

vi

The Network Specialist shall check for incoming connection

from the different locations, then call the primary network

provider support center, and together, check the status of the

Network;

.

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vii When the primary network provider is ready the Network

Specialist shall ask for authorization;

vlli

The Technology Group representative shall give the

authorization for t he change;

ix. The Network Specialist shall disable the connection with the

back-up network provider and activate the primary network

provider;

x The Technology Group representative shall finalize the recovery

procedures.

H

Critical Weather/High Temperature Conditions and there

is

National Se wi ce Interruption:

i The Electricity Technicians shall notify the NSC of the air-

conditioning failure;

ii.

The NSC shall notify the PMO Director of the air-conditioning

failure and ask for an authorization;

i i i

The Comelec PMO Project Director shall Issue the authorlzatlon



iv

The Technical Support shall shut down all servers In the Data

center except for the ES sewers;

v.

The Electricity Technlclan shall start the FAN systems In the

Data center and watch the temperature level;

vi. Once the air-condit lonlng system has been recovered the

recovery process ends.

I. Fire Flooding and Earthquake Occur and the re s Central

Serv ice Interruption:

i.

The Technical Support must leave the building and if possible

move t o the back-up Center;

ii.

The NSC shall notify the PMO Project Director for an

authorization to use the recovery plan;

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iii

After authorization is given by the PMO Project Director, the

Technical Support must check the status of the REIS listener

queues and latest transactions;

iv

The

Back

up center technician must check the status of the

servers:

. Check status ,of the database, based on the latest

transaction from the central center.

Check application servers status (applications and system

logs).

Check network connection status: network reachability with

the routers and flrewall In the Region.

v

I f he status of the system Is correct, then the Back Up Center.

Technician must change the database mode from stand-by to

primary and check databases services. He must start-up the

R IS and R IS listener services, and check application log

messages;

vi The Back-Up Center Techniclan must ask for authorizatlon from

the PMO Project Director through the

NSC

to actlvate the back-

up center Firewail;

vii

After authorization is given, the technician must open the back-

up center firewail, allowing incoming transmisslons, and check

for Incoming transmlssions in the REIS Listener logs;

vili

The Technology Group representative shall finalize the Recovery

Procedures

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Contingency

Procedures

pplicable to the

Board

of

Canvassers

.

The procedures to be observed in the event the following contingencies arise

during the conduct of the elections a t the PBOC/DBOC/CBOC/MBOC on May 13,

2010,

are as follows:

A. T he re is Hard Disk Failure and there is

DATABASE/REIS/REIS Listener Service Int erru pti on, t li e

System wi ll freeze, and. no furth er operation can be performed

on t he System, or CCS Graphical Inte rf ac e is no t responding,

or d oes no t start, or shows a blank screen indicating-an error

boot, or does no t turn-on:

. .

I

i The PBOC/DBOC/CBOC/MBOC shall Inform the T Capable

member o f the board of the failure;

ii

The ITCapabl e member of the board shall report the failure to

the NSC indicating the name of the server and the location;

iii

The NSC shall upon authority of the PBOC/DBOC/CBOC/MBOC

ask the l Capable member of the board to repeat the turn-off

and turn-on procedure;

iv. f the problem persists the NSC shall arrange for the delivery of

the replacement CCS to the affected PBOC/DBOC/CBOC/MBOC;

v.

The TCapable member of the board shall:

Tu rn of f the defective CCS.

Remove the removable memory from the defective CCS.

Store the defective CCS in its original packing.

Place the replacement CCS

in

the designated location.

When the replacement CCS arrives the CCST must install

the removable memory in to the replacement CCS

Connect the replacement CCS to the power main and turn i t

on.

Call the NSC and update them on the status o f the CCS.

6 There Is Power Supply Interr uptio n (Brownout/Blackout)

and Provincial District City Municipal

Canvass Service is

interrupted:

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1 The PBOC/DBOC/CBOC/MBOC together with the T capable

member, shall check the status of the generator set, its gasoline

level and cable connections;

ii

The PBOC/DBOC/CBOC/MBOC shall start t he generator set, and

check the activity indlcator in the generator set;

iii

The PBOC/DBOC/CBOC/MBOC shall authorize the T capable

member to unplug the CGS power cables from the external

electric source, and to plug the cable n the

ene er tor

set

outlet; ..

iv

The Tcapable member shall call the NSC informing them of the

status o f the systems;

v

The NSC shall record the new status for the location;

vi. The lT capade m edber shall continually check the status of the

external electricity source;

vii.

Upon the return o f external electricity source lasting more than

one hour, the

T

capable member must request authorization

from the PBOC/DBOC/CBOC/MBOC to switch over to the


viii.

The PBOC/DBOC/CBOC/MBOC shall authorize the switch back to


ix.

The

T

capable member shall unplug the CCS UPS power cable

from the generator set and connect

t

to the external power

source;

x.

PBOC/DBOC/CBOC/MBOC shall authorize the switch back to the


xi.

The T capable member shall unplug the CCS UPS power cable

from the generator set and connect

t

to the external power

source;

xii.

The T capable member shall call the NSCO indicating the new

status of the location;

xiii. NSC shall record the new status, and thereafter, end the

recovery plan for the center.

C.

There is Wide Area Network WAN) Access Failitre and the

Provincial/District/City/Municipal

Canvass Service is

Interrupted

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i

ii

...

111

IV.

V.

vl.

vii.

viii.

The PBOC/DBOC/CBOC/MBOC shall in form the T capable

member

of

the inability of the CCS to send/receive;

The PBOC/DBOC/CBOC/MBOC shall authorize the l capable

member to:

Check the ;tatus of the network device;

Unplug and plug back the network device, and test the

connection;

I f the CCS still cannot connect, the IT capable member

must use the alternative network devices s) if available

and re-test the connection;

The I T capable member shall call the NSCO indicating the

statug of the1 system i f the CCS still cannot connect.

The NSC shall record the new status for the location and checlc

th e networlc status with t he network providers;

The NSC shall call the network technlcians in order to supply

back-up network devices if necessary;

The PBOC/DBOC/CBOC/MBOC shall authorlze the Network

Technician to plug the back-up network device Into the CCS,

and test t he connection;

fhe CCS is able to connect to the network, then no further

action is needed. I f not, the Network Technician, w ith

authorizat ion from t he PBOC/DBOC/CBOC/MBOC, must check

the network device and network availability with the provider;

Once the connection Is ready, the Networlc Technician must call

the NS indicating the status o f th e system;

f

the Connection still cannot be established, the Networlc

Technician must inform the PBOC/DBOC/CBOC/MBOC;

ix

The PBOC/DBOC/CBOC/MBOC must inform the Commission and

request for further Instructions;

x.

The NSC f informed by the lT capable member of the networic

connection recovery, records the new status for t he location.

D. There

i s

a Catastrophe: Fire Flood earthquake anti

others and the

Provinciai/Dictrict/City/Municipal

Canvass Service is interrupted:

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i The Canvassing Center security must instruct all personnel to

evacuate the provincial/municipaI center;

ii

The PBOC/DBOC/CBOC/MBOC shall secure all election materials

and equipment;

iii The PBOC/DBOC/CBOC/MBOC shall check with the Regional

Election Director/ Provincial Election Supervisor for fur ther

instructions;

iv.

The T capable member shall check all the networlc devices and

servers.

I f

any of the equipment is missing he shall call the

NSC and inform about the missing equipment. For the

replacement procedure he shall check the corresponding

recovery procedure.

v The Regions1 Election Director/ Provincial Election Supervisor

shall issue order on what action to

be

un de r taken for the

Provlncial/District/City/Municipal Canvassing Center

E

T h e r e

is

Sabotage equipment recovery and other s imi lar

circumstances an d t l ie

Provincial District City Municipal

Canvass

Service is interr i rpted

i I f the Ca nv as si ng Center is safe t h e

PBOC/DBOC/CBOC/MBOC Security Personnel shall direct

the

M D i s t r i c t C i t y M u n i c i p a l

p smd to

s w

in the Center and

continue with the proceedings;

ii I f the Center is no t safe t h e PBOC/DBOC/CBOC/MBOC

S ecur i t y P e rsonne l sha l l g

i

v e o r d.e r t o leave the

provinclal district city mun icipal

center and to stop all

proceedings.

The

PBOC/DBOC/CBOC/MBOC Security Personnel

shall secure ail election materials and equipment in the

custody of the PBOC/DBOC/CBOC/MBOC;

iii

The IT capable member shall check a l l the network devices

and servers.

I f any of the equipment is missing the CCST shall

call the NSC and Inform them about the missing equipment.

For the replacement procedure he shall check the

corresponding recovery procedure.

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Contingency procedures applicable

to

th

PCOS

System

The procedures to be observed in the event the following contingencies arise

during the conduct of the elections on May 13, 2010 in the precinct level involving the

PCOS System, are as follows:

A

The BE1 P I N s is unavailable:

i

The BE1 Shall inform the Technical Support personnel;

ii The Technlcal Support personnel shall inform the PCOS

Supervisor

iii

The PCOS Supervisor shall inform the NSC;

iv

The NSC shajl advise the PCOS Supervisor to provide the PINS o

the BEIs;

v

The Technlcal Support personnel shall provide the PINs to the

BEI;

vi

The PCOS Is now ready to resume the votlng process;

vii

The Technlcal Support personnel shall call the PCOS Supervisor,

who in turn shall call the NSC and Inform them about the

avallabiiity of the PINs.

6

Tiiere is a Ballot Jam

i

I f the ballot is visible, the

BEI IT

capable shall pull out gently

the ballot;

ii

I f the ballot Is not visible, the BE1 shall ca llupon the Technical

~u~po; t .~ersonne lho will remove the PC05 from the ballot. box,

and retrleve the ballot causlng the jam;

...

111 The BE1 chairman, after the

P OS

has been cleared of the

ball ot jam, shall re feed the ballot t o th e PCOS. If the ballot

is rejected because

t

has been already counted, the BE1

chairman shall direct the Technical Support personnel to

remove the PCOS from the ballot box, and shall deposit the

said ballot inside the ballot box without passing through the

PCOS. However, If the ballo t was rejected for other causes

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(e.g, invalid, ambiguous, mlsread), the BE1 shall follow the

provisions as stated in the Revised General Instructions for

BEIs for rejected ballots;

lv.

I n cases when the ballot jam Is caused

by

the improper stacking

of the'-ballot box, and there is a need to open the ballot box in

,order t o make rom for additional ballots, the chairman of the

BEI, in the presence of watchers, shall open the ballot box, press

the ballots in order'to make room for additional ballots, and

thereafter, close the ballot box.

C There is a prl nte r Jam:

i

Under the direct supervision of the BEI, the Technical Support

personnel shdil ope printer door an d remove the jam by gently

pulling the paper back toward the paper roll;

ii

The.Technica1 Support personnel shall reload the paper, once the

jam has been removed.

D

There is a Power Supply Interruption (Battery):

i

he NSC, upon advlse of the PCOS Supervisor or Tecllnical

Support personnel, must undertake measures to locate ,and

deliver a replacement battery;

i i

For the Battery Replacement, ubder the direct supervision of the

BEI, the Technical Support personnel shall:

Disconnect the battery, if available.

Connect new battery

Connect the inverter to the external source (if applicable .

Turn t he PCOS on.

E.

The PCOS operation is interrupted during voting, as when

th

Display Screen is unresponsive, or there is a Hardware failure or

damage, and other similar .circumstances: ,

i

The Technical 'support personnel'shall call the PCOS Supervisor, who

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shall in turn inform the

NSC

ii The

NSC

shall ask the Technical Support personnel under BE

supervision to turn-of f and then turn-on the PCOS and follow other

general troubleshooting instructions;

iii

I f the problem persists the NSC shal l arrange for delivery of

replacement PCDS;

iv

I f the NSCO confirms that a replacement contlngency PCOS shall be

arriving the BE1 shall:

Turn-off the defective PCOS;

Remove the PCOS from the ballot box;

Open the ballot box retrieve the ballots if any count

ballotls place tpem in an envelope seal and record

in the Minutes;

Put the sealed envelope containing the counted

ballots If any In the ballot box close and lock the

ballot box;

Upon authority of the Electlon Offlcer continue

voting depositing the ballots in the ballot box without

passing through the PCOS;

Once the replacement contingency PCOS arrives the

BE1 Chairman shall open the ballot box retrieve the

envelope containing the counted ballots i f any;

Retrieve the uncounted ballots;

Take out the counted ballots inside the envelope and

return them inside the ballot box;

Place the uncounted ballots inside the envelope and

seal

It

Put the sealed envelope contalning the uncounted

ballots if any in the ballot box;

Close and lock the ballot box;

Break the seal of the Poll Worker Memory Card

compartment of the defective PCOS;

Remove the Main Memory Card of the defective

PCOS;

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Open the Poll Worker M emory Card Compa rtment of

th e re plac em ent PCOS;

Inse r t t he main memory card taken f ro m the

defe tive

PCOS

Close the Pol l Worker compartment of the

replacement RCOS;

Open the Adminis t rator Memory Card compartment

o f t h e defect ive PCOS;

Remove the back-up memory card of the defect lve

PCOS;

Open the Adminis t rator Memory Card compartment

o f t he replacem ent PCOS;

Ret r ieve the back-up memory card Ins ta l led in t he

repiace ment

PCOS

I nse r t t he back-up memory card taken f rom the

defe ctive PCOS to th e rep lacem ent PCOS;

Close the Admlnis t rator compartment of the

rep lace me nt PCOS;

Th e Chai rman o f th e BE1 shall ret r ieve th e envelope

contain ing the uncounted bal lots f rom the bal lot box;

Insta l l th e replacement PCOS on th e b al lot box;

Plug the replacement PCOS to the electr lcal out let

using the powe r cable;

Plug the bat tery t o th e replacement PCOS;

The PCOS shal l then perform the inl t ial izat lon

process;

The Chairman shal l feed the uncounted bal lots one

a t a t ime into th e replacement PCOS;

F ~ l l o whe General Ins t ruc t ions u p to the end;

After al l th e procedures have been followed, reinsert

the or ig inal back-up memory of the replacement

contingency PCOS;

The Technical Support personnel shall call the NSC,

through the PCOS Supervisor, and inform them about

the replacement.

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I f

the voting is over, and there is still no contingency

PCOS, as confirmed by the NSCO, the BE1 shall use

the PCOS of the next or nearby precinct, following

the procedure as enumerated in the next Item.

v I f he NSC confirms that there is an available replacement PCOS, but the

time to wait for the replacement Is more than the time needed to wait to

be able to use the PCOS of the next or nearest precinct:

T h e NSC, through the PCOS Supervisor, shall arrange the

transfer of a

PCOS

from

the

nexthearby polling precinct to

be used as the replacement PCOS;

After the said PCOS from the next/nearby precinct has

finished all its activities, t shall be retrieved and

delivered

by

the Technical Support personnel to the precinct with the

defective PCOS;

The BE1 and the Technical Support personnel shall undertake

to follow the applicable steps as enumerated in the

preceding Item, and follow the General Instructions up to

the end;

ARer all th e procedures have been followed, reinsert the

original back-up memory of the replacement PCOS, and

return It to i ts original polling placefcenter;

.

The Technical Support personnel shall call the NSC through

the PCOS Supervisor, and Inform them about the

replacement.

vi I f here is no available replacement, as confirmed by the NSC, or there is

no available PCOS from the nearest precinct/pol ling center, as confirmed

by the NSC, and there are still uncounted ballots:

The BEI, af ter following the preceding steps on continuing

with the voting with the ballots not passing through the

PCOS, shall ask for authority from the Election Officer to

transfer the ballot box containing the ballots to the

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MunicipalICity Canvassing Center with the contingency

PCOS;

Upon closing of the polls and with the corresponding

authori ty from the Election Officer the BE1 shall together

wi th the watchers transport the ballot box containing the

ballots and thetma1n memory card of its PCOS to the

Municipal/City Canvassing Center that has the available

Contlngency PCOS;

The BE members then shall open the ballot box and feed

the uncounted ballots one at a time in the Contlngency

PCOS

Close the polls and follow the General Instructions up to the

end.

F The P OSwas

unable to

print

the

Elect lon Returns:

i The Technical Support personnel through the PCOS Supervisor shall

inform the NSC who shall instruct the Technical Support personnel the

general t roubleshooting procedures;

ii

I f the problem persist the NSC shall undertake to:

Arrange for the dellvery of replacement PCOS

if

available; or

I f no replacement PCOS Is available direct the Technical Support

personnel to Inform the BE to take the removable maln memory

to the Identifled nearest precinct/polling center or to their

respective Munlclpal/City canvassing center as the case may be;

iii

Once the replacement PCOS is avallable the Teclinical Support personnel

shall perform the following under

BE

supervlslon:

Turn o ff the defective PCOS.

Remove both CF

cards

from the defective PCOS

Store the defective

PCOS

in its origlnal packing.

Install t he replacement PCOS

Install both

F

cards in to the replacement PCOS.

Ensure that a roll of paper is installed.

Connect the replacement PCOS to the battery and external

21

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electricity source.

Perform P OS startup procedure.

Follow the General Instructions to the end.

The Technical Support personnel shall call the NSC

and

inform

them about the replacement.

iv

I f the PCOS of a nearby precinct shall be used for the printing of the

election results the Technical Support personnel shall under the

supervision of the BEI:

The NSC through the PCOS Supervisor shall ariange the

transfer of a PCOS from the nextlnearby polling precinct to be

used as the replacement PCOS;

After the said PCOS from the nextlnearby precinct has finished

all Its activities

t

shall be retrieved and delivered by the

Technical Support personnel to the precinct with the defective

PCOS;

The BE1 and the Technical Support personnel shall undertake t o

follow the applicable steps enumerated as when using a

replacement PCOS and follow the General Instructions up to

the end;

After all the procedures have been followed reinser t the orlglnal

back-up memory of th e replacement PCOS and return

t

to Its

original polling placelcenter;

The Technical Support. personnel shall call the NSC through the

PCOS Supervisor and inform them about the replacement.

vii I f there is no available replacement P OS from nearest precinct/polling

center as confirmed by the NSCO:

The BE1 shall together with the watchers transport the main

memory card of the defective PCOS to the Municipal/Cih/

canvassing center that has the available Contingency PCOS;

Follow the General Instructions to the end using the

Contingency PCOS.

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.

The Technical Support personnel shall inform the NSC, through

the PCOS Supervisor, of the use of the Contingency PCOS.

G

The

ain

Mem ory card, o r iButt on Keys, is/are defective/lost/stolen

destroyed:

I .

The BE1 shall inform the Technical Support personnel and the

DepEd Supervisor, who shall the inform the Election Officer

concerned;

ii The Technical Support personnel shall inform the NSC and await

further Instructions; ..

iii

The BEI af t - eceil ing authority from the Election Officer, shall

proceed with the voting, depositing the ballots into the ballot box

without passing through the PCOS;

iv

After voting and closing of the polls and there Is still no

replacement IButton or Main Memory Card, the Election Officer

shall direct the BE1 to deliver, together wlth the watchers present,

the ballot box containing the ballots to the Municipal/City

Treasurer for safekeeping;

v

The Electlon Officer shall send out the notlce of the date, time

and place of reconvening of the BEIs for the purpose of the

automated counting to all concerned parties.

I. There is a WA N (Wide Area Network:) access failu re:

i The' Technical Support personnel, under BE1 supervision, shal l repeat

the turn-off and turn- on procedure a n d

t o check. the network link

indicator;

ii I f the p;oblem persists, the Technical Support personnel, through the

PCOS Supervisor, shall inforrr, the NSC, who shall:

Arrange for the delivery of replacement modem and BGAN

device, i f available; or

Dlrect the Technical Support personnel to inform the BE1 to

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take the

movable

main memory to the identified nearest

precinct/polllng center, or t o thei r respective. Municipal/City

canvasslng center, as the case may be;

iii

I f the replacement modem and BGAN device is available, the

Technical Support ~ersonrlel,under the supervision of the BEI,

shall:

Connect replacement modem and BGAN device to PCOS.

Retransmit the information.

iv

I f the PCOS of a nearby precinct shall be used for the

transmission of results, t il e BE1 shail, in the presence of watchers:

After printing the remaining election returns and other

reports, turn-off the PCOS;

Eject the removable maln memory from the PCOS, place

it

inside the envelope for such purpose, and write therein NOT

TRANSMTTTED ;

Bring the removable maln memory to the Identified nearby

polling precinct using the

P OS

therein to transmlt the

lnformatlon;

, Glve.the removable 'main memory to the Technical Support

personnel;

Technical Support personnel shall ensure that the PCOS of the

nearby precinct has finished all activlties involving the PCOS;

The Technical Support personnel shail remove the main

memory and back-up memory of the PCOS from the nearby

preclnct;

The Technical Support personnel shall plug tile maln memory

of the defective PCOS in to rthe Poll Worker slot of the PCOS of

the nearby precinct;

Transmlt the results uslny the PCOS of the nearby precinct;

After the results have been successfully transmitted, the BE1

shall remove the main memory card, place it in the envelope

and write therein TRANSMITTED ;

The Technical Support personnel shall return the original main

memory and back-up memory of the replacement PCOS;

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I f l e results still cannot be transmitted, the ~ech ni ca l upport

personnel shall inform the

NSCO,

through the

PC0 5

Supervisor, and await further Instructions.

v.

I f there is no alternative transmission available in the polling center or

nearby poll ing c;nter, the

BE

shall proceed to their respective

MBOC/CBOC. I n this case, the

BE1

shall:

Complete the printing o f the

thirty 30)

copies of the Election

Return

(ER),

and other reports, and follow the General

Instructions to the end;

Once all the activities are completed, the BE1 shall retrieve

the Main Memory Card of the PCOS, place

t

in

a sealed

envelope, write therein the words "NOT TRANSMTTTED"

and, accompanied by the watchers present, deliver the

same to the RCG (Reception and Custody Group) of the

BOC of the city/munlcipality concerned, where the

consoildatlon of the c~ntransmltted esults shall be done.

I

Tliere is a Catastrophe: Fire flood earthquake and

tli PCOS

Service is interrupted:

i The BEI, upon advise of the Polling Place Security Personnel, or when

danger is apparent, shall Instruct all p ol li ng ce nt er personnel to

evacuate the polling center;

ii The BE1 shall secure all election

materials

and equipment;

iii The BE1 shall inform the Election Officer and await further instructions;

iv.

he

Election Officer shall instruct the BE1 on further action/s to take.

3

There is a sabotage robbery other similar circi~mstances:~

i

I f the polling place is safe, t h e BE1 sh a l l direct the polling place

personnel to stay i n the center and contlnue with the proceedings;

ii.

I f t h e p ol l i ng c e n t e r i s n o t ~ a f e ~ t h eE1 shal l orderthestop toal l

all proceedings and to leave the polling place;

iii The BE1 shall secure all election materials and equipment;

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iv The Technical Support personnel shall check all the network devices, the

PCOS, and peripherals. I f any of the

equipment

Is missing, h6 shall

call the

NSC

and inform them about the missing equipment, if any,

and the reasons therefor. For the replacement procedure, check the

corresponding recovery procedure.

I n all cases, all contingency measures and procedures undertaken y the BOCs

and the BEIs shall

be

supervised and/or authorized, noted in the Mlnutes, and In the

presence of watchers, i f any.

The contin gency measures herein set forth shall also e adopted, as far as

applicable, during the testing and sealing of the PCOS as scheduled before election day.

Documents

com_res_9635.pdf