Comtec IT Infrastructure 2012

8/13/2019 Comtec IT Infrastructure 2012

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INFRASTRUCTURE SOLUTIONS OVERVIEW

infrastructure | datacentre | communications


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IT INFRASTRUCTURE

Comtec is a leading provider of core IT infrastructure solutions.

Our reputation has been established through understanding the needs of customers, delivering successful

implementations and providing comprehensive support programs. We help to provide customers with a

competitive edge through innovative, cost effective and scalable business solutions.

We maintain the highest levels of accreditation from leading vendors to enable us to deliver best-in-class solutions

from the likes of Hewlett Packard, Oracle, Citrix, Microsoft and VMware.

We deliver end-to-end technology infrastructure solutions, applications and services for:

IT

networking storage

security

client servers

application management

Our solutions are designed within our custom-built conguration and testing facility to support the latest in business

enablement strategies, including desktop virtualisation, business continuity and workforce mobility. Our technological

expertise is backed by our ISO 9001 quality accreditation.


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COMTEC SOLUTIONS

One of our primary objectives is to help customers lower the total cost of technology ownership with solutions for server

consolidation, data & voice convergence, scalable disaster recovery and reduced energy expenditure and capital

investment. We help businesses of all sizes improve performance by delivering faster, more reliable access to their

business-critical data and applications.

Comtec provides a single point of contact for all your technology requirements; IT server room infrastructure, networking,

voice and security. Our expert team delivers both technology and vendor-specic expertise; keeping you up to date with

the latest ICT trends to ensure that your systems continue to deliver value to the business.


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SERVERS

As workforce mobility and desktop virtualisation increase, the demands on computing

resources increase and business becomes increasingly reliant upon a resilient network

infrastructure to ensure business continuity.

Media-rich content, integrated voice and data, even compliance issues are all contributing to an increase

in demand for computing resources. Fast, reliable access to business-critical applications and data is

supported by a high-availability datacentre or server room. Comtec partners with industry-leading vendors

to deliver best-of-breed server hardware and software solutions to meet the growing demands of business

including:

Industry leading blade, tower and rack server hardware

High-availability, fault-tolerant technologies

Datacentre cooling and power solutions

Server consolidation and virtualisation

Comtec holds accreditations from all of the industry leaders; amongst others, we are an Oracle Gold

partner and an HP Gold partner. In fact, in 2011 we were the fastest growing HP Gold partner in the UK.

The team at Comtec combines excellent technical and account management skills to help us deliver the

best solutions for our clients. As designers and builders of leading-edge datacentre solutions we know the

technology inside out and are happy to discuss the benets of a range of technologies. So whether youre

looking to deliver windows applications, exchange or SQL server solutions on Oracle T servers or the latest

HP Proliant devices (Gen 8 & Oracle T4 dates document), were here to provide both advice and expertise.


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STORAGE

Comtec provides a wide range of storage technologies from the worlds leading vendors.

Our close relationships with partners such as IBM, HP, Oracle, Huawei, EMC, Net App

and Dell allow us to design and deliver class-leading solutions for data back up, recovery,

security and archiving.

Storage area networks (SANs) provide a fast, reliable and scalable environment for large volumes of data

and are ideal for business-critical and high-bandwidth applications. Fibre channel provides enterprise-class

connectivity to your data and greater network performance, improving both access and recovery times.

SANs provide better utilisation of your storage media and reduce the physical size of your datacentre, lowering

the total cost of ownership, whilst delivering enhanced business continuity through ease of back up and retrieval

in the case of disaster recovery.

We partner with the leading providers of storage technology; including Oracle Axiom, HP 3PAR and LeftHand

solutions along with application vendors VMware, Microsoft, SAP and Citrix. In fact, Comtec is the only company

in the UK fully accredited to design, install and support the Oracle Axiom 600 range of high-performance

storage solutions.

CAPABILITIES

High-speed access for data storage and recovery

Server consolidation & virtualisation Improved disaster recovery

Flexible, scalable storage

Simplied data management

Improved network performance

Supports workforce mobility and desktopvirtualisation

Lower operating costs through more efcient use

of computing resource

Increased resilience and reliability

Mitigate risk

Reduce back up & recovery times

Improved productivity

Improved accessibility

Reduced risk

Reduced cost

VALUE


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SECURITY

A companys most valuable asset is its data. The value of the information you store and

transmit is so great that maintaining any kind of IT infrastructure requires a robust and

multi-layered IT security solution.

Comtec works closely with leading IT security vendors such as Cisco, Symantec and Barracuda to safeguard

the integrity of both your data and your entire IT infrastructure. We address your security challenges with the

understanding that threats can come from both external and internal sources. Our expertise ensures that the

productivity of your staff is not compromised by network downtime, inappropriate web usage or the distraction

of spam. We pride ourselves on delivering IT security solutions that ensure organisations are not constrained by

their business operations.

CAPABILITIES

Best-of-breed technology in each of the key

IT security disciplines:

Firewall (including for web 2.0 trafc, IM)

Anti-Spam

Anti-Virus

SSL VPN

Content Filtering

Web Security (including for web applications)

Real-time data backup and recovery

Secure Email Archiving

Unied Threat Management

Vulnerability and penetration assessment

Intrusion detection

Data encryption

Data governance & compliance

Flexible support options and 24 x 7 x 365 network

operations centre (NOC)

Ensuring business uptime against a multitude of

evolving threats

Mitigating the business impact of inappropriate

web/email usage within your organisation

Keeping pace with the underlying security

requirements of regulatory compliance

Enforcing optimum IT security without degrading

IT system and network performance

Ensuring secure remote access to centrally held

IT resources

VALUE


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NETWORKING

Comtec offers next-generation connectivity services; providing faster and more cost

effective Ethernet connectivity with enhanced quality of service and more exibility. We

deliver enterprise-class connectivity to businesses of all sizes, helping them to reduce their

costs and improve performance.

Our networking solutions provide advanced, high quality, highly-available Ethernet connectivity. Combine this

connectivity with our managed services for hosting, hosted voice, hosted email, security and backup to receive

a robust, exible, reliable infrastructure for improved communications, collaboration, productivity and growth.

Next Generation Ethernet connectivity services have been designed to offer you a set of exible, orderable

connectivity that can adapt to your organisations needs.

More bandwidth at lower prices per Megabit than traditional leased lines and ATM services

Quality of service versus todays broadband

Business enablement solutions for wireless and mobile networking

Transparent, symmetrical, un-contended or contended (5:1) bandwidth

Secure connection to multiple services (Internet, voice, data, video) over a single access line

Secure access to Comtecs managed services including managed security, managed email, managed

hosting and business continuity

Access across a variety of networks, from copper to bre, with scalable bandwidth from 10Mbit/s to 10Gbit/s

Flexibility to change your bandwidth congurations with short lead times

High availability and low latency backed by robust service level agreements (SLAs)

WAN optimisation with leading vendors Silver Peak and Riverbed

VALUE

Providing greater control, choice and the exibility to

compete and operate protably. A connectivity service

which adapts as your organisational needs change

Growing your business without struggling to scale your

network. The ability to ex bandwidth requirements when

you need them, so demand for services can be met

more rapidly

Providing a communications infrastructure for growth,

enabling access to new collaborative and virtualised

services on a managed or pay as you grow basis

Achieving a lower total cost of ownership on

network connectivity, through simplication of the

services model (multiple services - single access

with online administration, operation and

maintenance)

Realising peace of mind with improved network

performance, higher speed, proactively managed

24/7 to dened service levels, using an advanced

communications infrastructure from BT


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INFRASTRUCTURE VIRTUALISATION AND MANAGEMENT

Virtualising your IT infrastructure generates signicant cost savings whilst increasing the

exibility, scalability and availability of your business-critical applications and data.

Modern IT departments face a number of challenges such as how to deploy new services faster, with less effort;

how to make applications and data more accessible to users; how to keep up to date with the latest systems

security and how to improve reliability and performance. All whilst driving down the capital and operational costs

associated with managing an IT estate.

Organisations are looking at ways to cut costs, better utilise assets and reduce

implementation and management time and complexity. Virtualisation addresses all of

these concerns.

Gartner

Comtec infrastructure virtualisation solutions leverage class-leading server, storage, networking and security

technologies from tier one vendors such as VMware, Oracle, Citrix, Cisco and HP. A virtualised environment

allows you to benet from reduced hardware costs through server and storage consolidation; creating a more

efcient datacentre, whether hosted or on-premise. Virtualisation also reduces operating costs as time to

market for applications is reduced, time-consuming processes can become automated and server downtime is

minimised.

CAPABILITIES

Enterprise-class server management & consolidation

Virtualisation solutions from the desktop to the

datacentre

Rapid application deployment

High availability, scalable access to critical data

and applications

Simplied, more efcient infrastructure

Lower total cost of ownership (reduce CapEx by up

to 60% and OpEx by 80%)

Faster, more efcient deployment of applications

and systems upgrades

Greater resilience through improved disaster

recovery and recovery management

Greater workforce mobility and productivity

Improved security and compliance

VALUE


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DESKTOP VIRTUALISATION

As with infrastructure virtualisation, desktops effectively delivered as a hosted service

provides high-availability and fault-tolerant computing, essential for business continuity.

Comtec works with the worlds leading providers of desktop virtualisation solutions to deliver lower TCO, greater

security and improved workforce mobility and productivity.

Removing hardware and user dependency rapidly increases both the speed and consistency of application

deployment. Costs are reduced whilst service levels are improved and hardware/software conicts are

eliminated. By virtualising user proles, businesses are able to support the increasing culture of Bring

Your Own Device (BYOD); resulting in further cost savings and a more mobile and productive workforce.

Desktop solutions from VMware, Oracle and Citrix extend the benets of virtualisation away from the datacentre

and onto the desktop. Desktop virtualisation results in a more exible IT service, which in turn generates a

number of signicant business benets.

CAPABILITIES

Instant access to business-critical data and

applications, whenever and wherever you need it

Simplied application roll-out and management

Hardware independency; providing access from a range

of devices

Scalable, cost-effective solutions with centrally

generated user proles

Industry-leading virtualisation solutions from the worlds

biggest vendors

Increased workforce mobility and support for

BYOD initiatives, providing user access from any

device, desktop or handheld, running any operating

system

Improved security as users are accessing a central

database and not storing content remotely

Standardised user experience supports workforce

productivity

Reduced total cost of desktop ownership

(up to 50%)

VALUE


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MANAGED HOSTING

Comtec hosting services are designed to deliver the benets of a fast, resilient infrastructure

without the need to invest in your own datacentre.

Comtecs managed hosting service delivers all of the benets of a state-of-the-art datacentre, featuring

colocation, server consolidation, virtualisation and the latest generation of high-density blade servers, without the

impact on capital expenditure.

Hosted services are managed 24x7 in our secure datacentre, which delivers exceptional levels of performance,

availability and resilience. Our datacentres use the very latest in power and cooling technologies to deliver

energy efcient solutions suitable for the demands of high-density and virtualised server environments.

Access to Comtecs Managed Hosting Services can be provided via our national carrier-grade business Ethernet

WAN service. This service provides exible, cost-effective Ethernet connectivity with faster speeds, scalable

bandwidth and enhanced quality of service.

CAPABILITIES

Flexible hosting solutions tailored to your business

needs and managed to dened service levels (SLAs)

Secure datacentre facility with both virtual and physical

threat detection and management

Full environmental management to prevent hot spots

and address dynamic virtualised loads

Virtualisation technology

Up to 10 kW of cooling capacity per cabinet for high

density hosting

Uninterruptable Power Supply systems (UPS) and

hydrogen power cell

24/7 Network Operation Centre (NOC) and 24/7 access

to your servers

Ethernet WAN access utilising the new 21st Century

Network from BT

Flexible payment options to t any budget

Free up capital and human resource to lower your

Total Cost of Ownership (TCO)

Predictable monthly costs help with the on-going

management of budgets

Improved uptime and server availability

Scalability and exibility to deliver against changing

business needs

Improved workforce mobility with remote access to

applications

Reduced carbon footprint with our energy efcient

datacentre

VALUE


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MAINTENANCE & SUPPORT

Our range of IT, network and voice support services have been designed to enable you to

operate your information and communications technologies as cost effectively and efciently

as possible. Our team of highly accredited experts are dedicated to helping you ensure the

continuity of your business-critical applications.

IT servers, storage and desktops/laptop support, including data backups and application software updates

IT ofce applications support, including email, anti-virus, anti-spam, content ltering

Server virtualisation support, including Citrix, VMware and associated infrastructure

Data and IP network support, including routers, switches, rewalls, DNS, DHCP, WINS

Voice, IP-PBXs and contact centre solutions support, including voicemail and call recording

Whether you require basic system maintenance and support, or proactive monitoring with real-time responses,

we have the depth of experience and the in-house expertise to handle all of your support and outsourcing

requirements.

Comtecs support services range from pre-purchased bundled hours of support through to a fully outsourced IT

service. We can be your engineer, IT expert or IT department.

CAPABILITIES

Flexible support options:

Annual contracts, paid monthly, with standard 8 hours

onsite support per month

Pre-purchased telephone, remote and on-site support

Reactive on-demand pay-as-you-go services

Support for dedicated areas or combined IT, network

and voice support

Help desk and user support, by phone or email

Online visibility of tickets

Proactive, remote monitoring and management

Management of hardware inventories, product

warranties and software licences

Conguration management, adds, moves and changes Monthly performance reports

Quarterly meetings to discuss trends

24 x 7 network operations centre (NOC)

Accredited IT, data and voice engineers

Improved uptime and availability through dened

service levels, proactive management, telephone

and on-site support

Increased exibility and reduced total cost of

ownership (TCO) by relieving your organisation

of the burden of day to day management and

maintenance of your IT, network and voice assets

Predictable monthly costs make IT budgeting

simpler

Accessing expertise (technology and vendor

specic) to keep you up to date with the

complexities of technology and systems operation

VALUE


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T: 0800 008 7599

E: [email protected]

www.comtec.com

infrastructure | datacentre | communications

Head Ofce

Comtec House

Albert Road North

Reigate

Surrey

RH2 9EL

CONTACT US

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Comtec IT Infrastructure 2012