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Conclusions and Recommendations Chapter 08
9
Conclusions and Recommendat ions Chapter: 08
08 Conclusions _̂ nd Recommendations
8 . 1 Conclusions
1. According to the local contractors, there are six factors that significantly affect i
the construction quality; three of them are market related and the rest are
related to the culture, management and the quality system of the organization.
They are 'Low Qualify of Materials ' , 'Incorrect Construction Methods ' , 'Lack
of Site Supervision' , , 'Lack of Commitment and Capability of site staff, 'Lack of
Skilled Labour' and 'Incompetent Subcontractors'. The factors that the most
adversely affecting the construction quality are 'Low quality of Materials ' and
'Incorrect Construction Methods ' .
2. There are 19 items in both materials and works in the ICTAD Specifications
for building works, which need significant improvements in quality aspects.
Though the materials item of 'Concrete ' , and 'Reinforcement ' have been
identified by field study to be improved in quality aspects, the study revealed
that, they have been I mentioned sufficiently in the ICTAD Specifications to
satisfy the ISO quality requirements. Although the aspects such as
'Equipment ' and 'Operation Personnel ' are very important for a successful
construction project, they have not been sufficiently emphasized in the ICTAD
Specifications. The study reveals that due to number of drawbacks in quality
aspects, with respect to the ISO quality requirements in the ICTAD
Specifications, it has a negative impact on the construction quality.
3. There are only two clauses have been provided in the ICTAD Conditions of
Contract, related to 'Material quali ty ' , which are also inadequate to minimise
the effect of the factor!'Low Quality Materials ' . There have not been given any
direct clauses to eliminate the effects of the factors such as 'Incorrect
Impact of Contract Documents on Quality. 91
Conclusions and Recommendat ions Chapter: 08
Construction Methods ' , 'Lack of Site Supervision' , 'Lack of Commitment and
Capability of Site Staff, 'Lack of Skilled Labour and Incompetent
Subcontractors ' . Compared to the FIDIC Condit ions of Contract, the i
conditions related to quality management aspects mentioned in the ICTAD
Conditions of Contract appear to be inadequate. Thus, the impact of ICTAD
Conditions of Contract is not in up to the requirement, as far as the quality
improvement in building construction industry of Sri Lanka is concerned.
4. The adverse effects of these six factors on the construction quality can be
minimised by using the ISO 9000 quality requirements; five of them are more
important than the others requirements in achieving the construction quality.
They are Management Responsibility, Purchasing, Process Control, Inspection
and Testing and Training. The shortcomings identified in materials and work
items of the ICTAD Specifications, which have not been sufficiently
mentioned in the quality requirements of 'Moni tor ing [Inspection/
Verification], Control [Testing and Rectification] and Approval ' of the ISO
9001 , shall be eliminated by incorporating the appropriate clauses of the ISO
9001 Quality Systems'.
5. The ICTAD Specifications shall be modified with sufficient details of
Equipments and Operation Personnel. The descriptions provided for the items,
which need significant improvements in the ICTAD Specifications, could be
incorporated according to the ISO quality requirements; Purchasing,
Inspections and Testing, and Process control. The ISO 9001 quality
requirements identified in this study could be incorporated to the ICTAD
Conditions of Contract to develop new conditions to eliminate the quality
related drawbacks.
Impact of Contract Documents on Quality. 92
Conclusions and Recommendat ions Chapter: 08
8.2 Recommendations i
Since, the quality management is becoming a primary aspect in the market; whatever
appropriate steps must be taken at any cost by the construction organisations to
safeguard its existence within the industry. Therefore, to ensure the survival of small
and medium construction Organisations, the best step would be to make possible
improvement in the ICTAD Contract Documents . In addition to the disclosure of this
research, the following recqmmendations have been made for further study on the
title.
1. An intensive study cOuld be accomplished to study the exact expectations of
the Industry on material i tems such as Cement, Reinforcement, and work items
such as Concreting, i
2. Though, the Contract Data, Conditions of Contract, Drawings, Specifications
and Bill of Quantit ies ! contribute in achieving the quality and furnish the details
of client 's expectations, the Conditions of Contract and the Specifications
undertaken for this study. Therefore to have a more comprehensive assessment
on the Contract Document on the quality aspects, further study could be
performed in other quality related documents as well.
3. The study was primarily concerned about the implementation and the
improvement of qualify practices in the contractor 's organisation. Therefore
the study could further; be extended to consultant organizations as well.
Impact of Contract Documents on Quality. 93
. 4
T -
References
>
Referance
Impact of Contract Documents on Quality. 94
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Appendices
Questionnaire No:01 Appendix 01
The following Tables illustrate the Items of ICTAD Specifications for Building works. Based on your experience, please catogarise (by ticking) the given items which are used in Building Construction Projects (works).
Always used Very Frequently used Frequently used Rarely used Very Rarely used
1 2 3 4 5
eg: Out of 5 building projectsl in your experience, if the given items are used in
5 Projects 4 Projects 3 Projects 2 Projects 1 or no Projects
Always used Very Frequently used Frequently used Rarely used Very Rarely used
1 2 3 4 5
Clause Materials 1 2 3 5
1 Main Materials 1.1 Water 1.2 Cement 1.3 Lime 1.4 Fine aggregate for concrete 1.5 Coarse aggregate for concrete 1.6 Building sand from natural sources 5.1.2 Steel reinforcement ' 5.2.1.1 Timber for formwork 5.2.1.2 Steel for formwork 5.2.1.3 Plywood for formwork 6.1.1 Common burnt clay bricks 6.1.2 Precast blocks 7.2.1 Stone for rubble masonary 8.1.1 Timbor for woodwork 9.1 Metal work 12.1.1.1 Clay flat tiles (Calicut pattern) 12.1.1.2 Clay half round tiles (Country tiles) 12.2.1.1 Asbestos cement corrugated sheets
2 Other Materials 8.1.2 Adhesives for wood work 8.1.3 Fasteners for wood work 8.1.4 Plywood, Hardboard, Bio ;kboard, Chip board etc 12.3.1.1 Galvanized corrugated st 3el sheets 12.3.1.2 Fixing accessories 12.3.1.3 Accessories 12.8.1 Galvenized steel rain wat er pipes 12.4.1 Rigid PVC profile sheets [ 12.6 Galvenized steel sheets, Lead sheets 12.7.3 PVC Gutters 12.8.2 Aspestos cement rain water down pipes 12.8.3 Cast iron rain water down pipes 12.8.4 U.P.V.C. pipes 14.1 Glass for glazing work 14.1.2 Lineseed oil putty 14.1.3 Metal casement putty
10<D
Questionnaire No:01 Appendix 01
Clause Materilas 1 2 3 4 5 17.1.1 Water proofing material 17.1.4 Damp proof courses in sheets of bitumen
polythen, lead or copper 17.2 Damp proofing of walls/ tanking 17.4.1.2 Mosaics 17.4.1.4 Adhesives j 17.5 Plain asbestos cement sheets for ceiling 17.6 Fiber board ceiling 17.7 Proprietory ceiling syster i 17.10.1.2 Water proof cover
a) Water proofing ad mixtures b) Ashpalt c) Bitumastie emulsii an d) Bitumen flat roof c vermg
3 Fixtures 10.1-10.4 Iron mongary, hinges, door closer, door bolts
and locks ! 10.5 Door handle 10.6 Casement fastner 1
10.7 Casement stays 1
10.8 Hooks and eyes 12.2.1.2- Hook bolts, nuts and washers, roofing bolts 12.2.1.4 nuts and clips, drive, screws and accessories
4 Floor t i les 11.1.1.1 Clay floor tiles 11.1.1.2 Cement concrete tiles 11.1.1.3 Chequered tiles 11.1.1.5 Clay bricks for floor finishes 11.1.1.6 Natural stone slabs (Granite or Mable) 11.1.1.7 Artificial stone (Cast or reconstruction stones) 11.5 Facing aggregates for cast in-situ terrazzo 11.7 Terrazzo tile flooring 11.8 Glazed tile flooring & skirting 17.4.1.1 Glazed ceremic tiles and specials
1 _j „_
5 Paints 15.3.1 Oil bound distemper 15.5.1 Cement paint 15.7.1 Plastic Emulsion paint 15.9 Painting - paints, oil, varnishes etc 15.12 French polishing Wax polish 15.14.1 Wax Polishing
Questionnaire No:01 Appendix 01
Clause Work Items 1 2 3 4 5 2 Site preparation, Excav ation & Earthwork
Site work Excavation for foundation Plankin and strutting Filling around foundation in pits, trenches, plinth etc Excavation and banking Excavation in trenches fo r pipes, cables etc Filling under floors
3 Motor Lime motar Cemet motar Lime - Cement motar
I
4 Concrete Lime concrete Cement concrete Plum concrete
5 Reinforced cement concrete Formwork Reinforcement Concrete
6 Brick work and Block work Brick work Scaffolding Block work
•
7 Stone work Random rubble masonary Coarse rubble masonary Ashlar masonary Stone veneering work 1
8 Wood work Structural timber and tim )er roof work Joinery Door and window frames Sashes for door, window >, fanlights etc Wood floors Skirtings, picture rails, mi auldings etc Wood stairs Shelvings Trellie works Mild steel bars or Grills in wooden frames
9 Metal work Fabrication and erection -j shop work Erection - Site work Rolling shutters Tubular roofs and column's Steel door, windiows, ventilators and composite units Aluminium framed sliding glass doors Aluminium windows
i o _ _
X Questionnaire No:01 Appendix 01
; Work I tems 1 2 3 4 5
10 I ron mogery I I I
11 Floor f in ishes 11.1 Floor finishes with cemeijit concrete tiles/ clay tiles
including ceramic floor tiles/ precast concrete slabs/ naturalstone slabs/artificialstone slabs/wirecut bricks
11.2 Granolithic floor finishes Granolithic sprinkled finishes Cement motars/ Cement concrete floor Cast-in-situ terrazzo floor finishes Cast-in-situ terrazzo skirtings and wall linings Terrazzo tile flooring Glazed tile flooring and skirting Parquet flooring Skirting for cement rend€ ring flooring
12 Roof cover ing and roof dra inage Tiled roofing Corrugated steel sheet roofing Galvanized corrufatesd steel sheet roofing Rigid p.v.c. profiled sheets and glass fibre reinforced Plastic (GHP) profiled sheets Valley gutters of plain galvanized steel sheets Flashing Gutters Rain water pipes I
i
13 Plaster ing Lime-plaster- 15 mm thick Lime-cement plaster - 1 5 mm thick Cementplaster on masorjary/brickwork -15 mm thick Coloured cement piaster) 2 coats - 18 mm thick Cement plaster on concrete surfaces 20 mm thick 2 coats work 20 mm thick rough cast plaster Lath and plaster
14 Glaz ing i
15 Paint ing & Decora t ing White washing & colour vyashing of new walls White washing & colour vyashing of old walls Distempering new surfaces with oil bound distemper Distempering old surfaces with oil bound distemper Cement painting new surfaces Cement painting old surfaces Painting new surfaces with plastic emulsion paint Painting old surfaces with plastic emulsion paint Painting - paints, oil, varnishes etc French polishing of new surfaces French polishing of old surfaces Wax polishing of new surfaces Wax polishing of old surfaces Removing old paint Painting cast iron rain water & soil pipes
iQ2>
Questionnaire No:01 Appendix 01
Work Items 1 2 3 4 5 I
16 Dismantling and Demolition
17 Miscellaneous Building Works Damp proof coarse Damp proof of walls/ tanking Floor screeds/ Roof screeds Wall tiling and Mosaic work Asbestos cement sheet c :eiling Fibre board ceiling Proprietory ceiling systen i Brick pavements
Water proofing of reinfor :ed concrete roofs a) Tiling J b) Mastic Asphalt c) Bitumastic Emulsion d) Plastic Ashalt j e) Bitumen felt roof covering f) Propreitory roof covering
I
I Please give us the following details for documentation purposes:
1. The Representing Organization Consultant Construction Both
2. ICTAD Grade of the Organization M1 M6 M2 M7 M3 M8 M4 M9 M5 M10
NO
3. Your Position in the Organization Project Manager Chief Engineer Residential Eng. Site Engineer Design Officer Other
Questionnaire No:02 Appendix 02
(Please give your opinion by in given boxes)
ICTAD Specifications for Materials
No Clause Mater ia l s i
Strongly
Agree Agree
Neutral/
No Idea Disagree
Strongly
Disagree
1 M a i n Mater ials
1 1.1 Water [
2 1.2 Cement 3 1.3 Lime 4 1.4 Fine aggregate for c'pncrete 5 1.5 Coarse aggregate for concrete 6 1.6 Building sand from rjatural sources 7 5.1.2 Steel reinforcement [ 8 5.2.1.1 Timber for formwork 9 5.2.1.2 Steel for formwork 10 5.2.1.3 Plywood for formwork 11 6.1.1 Common burnt clay bricks 12 6.1.2 Precast blocks ' 13 7.2.1 Stone for rubble masonry 14 8.1.1 Timber for woodwork1
15 9.1 Metal work [ 18 12.2.1.1 Asbestos cement co rugated sheets
Other Materials
19 8.1.2 Adhesives for wood work 20 8.1.3 Fasteners for wood vyork 21 8.1.4 Plywood,Hardboard.Blockboard,Chip board 23 12.3.1.2 Fixing accessories 24 12.3.1.3 Accessories 28 12.7.3 PVC Gutters 31 12.8.4 U.P.V.C. pipes 32 14.1 Glass for glazing work 35 17.1.1 Water proofing material 36 17.1.4 Damp proof courses in sheets of bitumen
polythen, lead or copper 37 17.2 Damp proofing of wa Is/ tanking 39 17.4.1.4 Adhesives 40 17.5 Plain asbestos ceme it sheets for ceiling 41 17.6 Fiber board ceiling
• r v -
105" ^
B) The description given in ICTAD Specifications with respect to each of the following items is
a d e q u a t e to assure quality in purchasing Materials.
Questionnaire No:02 Appendix 02
No Clause Materials Strongly
Agree Agree
Neutral/
No Idea Disagree
Strongly
Disagree
17.10.1.2 Water proof cove sr 43 a) Water proofing ac mixtures 44 b) Asphalt 4 7 10.1-10.4 Iron mongary, hinge 5, door closer, door bolts
and locks 48 10.5 Door handle 49 10.6 Casement fastener ' 50 10.7 Casement stays | 51 10.8 Hooks and eyes 52 12.2.1.2- Hook bolts, nuts and washers, roofing bolts
12.2.1.4 nuts and clips, drive, screws and accessories 4 Floor tiles
60 11.7 Terrazzo tile flooring 61 11.8 Glazed tile flooring &| skirting 62 17.4.1.1 Glazed ceramic tiles 'and specials
i
5 Paints , 65 15.7.1 Plastic Emulsion pairjt 66 15.9 Painting - paints, oil, yarnishes etc 67 15.12 French polishing Wax polish 68 15.14.1 Wax Polish 1
C ) The description given in ICTAD (Specifications is a d e q u a t e to assure quality in H a n d l i n g &
Storage of M a t e r i a l s .
Please give your opinion by in|given boxes.
I C T A D Specif icat ions for H a n d l i n g and Storage
N o Clause Mater ia l s I
Strongly
Agree Agree
Neutral/
No Idea Disagree
Strongly
Disagree Main materials
1 1.2.2 Cement !
2 1.3 Lime , 3 4.1.3.3 Fine and Coarse aggregates 4 5.1.2.2 Steel reinforcement 5 6.2.2 Bricks 1
6 8.2.4,8.2.6 Timber , 7 9.3.2 Structural Steel 8 12.2.1.5 Corrugated asbestos cement sheets
Other Materials 9 12.3.1.4 Galvanised corrugated steel sheets 10 12.8.4.2 U.P.V.C. pipes
I O &
Questionnaire No:02 Appendix 02
The description given in ICTAD Specifications with respect to each of the following items shall be improved to assure quality, during execution of works (Including Methods, Workmanship, Inspection & Tests).
1
(Please give your opinion by in given boxes)
No Clause Wor k Items Strongly Agree
Agree Neutral/ No Idea
Disagree Strongly Disagree
2 Site preparation, Excavation & Earthwork 1 Site work | 2 Excavation for foundation 3 Planking and strutting | 4 Filling around foundation in pits, trenches, plinth etc 5 Excavation and banking 6 Excavation in trenches for pipes, cables etc 7 Filling under floors
3 Mortar 8 Cement mortar 9 Lime - Cement mortar 10 4 Cement concrete [
5 Reinforced cement concrete 11 Formwork 12 Reinforcement 13 Concrete j
6 Brick work and Blo'ck work 14 Brick work | 15 Scaffolding |
7 Stone work 1
16 Random rubble masonry 8 Wood work 1
17 Structural timber and timber roof work 18 Joinery 19 Door and window frame? 20 Sashes for doors, Windows, Fanlight etc.
9 Metal work 1
21 Aluminium windows j 22 10 Iron Mongary 1
11 Floor finishes | 23 Skirting for cement rendering flooring
12 Roof covering and roof drainage 24 Rain water pipes
13 Plastering 25 Lime-cement plaster -15 mm thick 26 Cement plaster on masoijiry/ Brick work -15 mm 27 14 Glazing
i
15 Painting & Decorating 28 White washing & colour washing of new walls 29 Painting new surfaces wit|i plastic emulsion paint 30 Painting - Paints, Oil, Varnishes etc.
17 Miscellaneous Building Works 31 Damp proof courses
Questionnaire No:03 Appendix 03
Investigate the Facjtors affecting the Quality of Construction
Rank the following factors that affect the Quality of Constructions according to your opinion
(Please tick in appropriate box'̂
No Factors
1 2 3 4 5
Remarks No Factors
Leas
t Im
port
ai
Mos
t Im
port
ar
R emarks
1 Low quality of Materials^
2 Incorrect Construction Methods
3 Scarcity of skilled Labour
4 Commitment/ Motivation of workforce
5 Incompetent Subcontractors
6 Lack of Site Supervision i
7 Lack of Commitment andj Capability of site Staf
8 Adequacy of Contract Documents
9 Project Complexity '
10 Low b i d value ,
11 Co-operation of Project p a r t i e s
12 Commitment of workforce
13 Working environment on !>ire
14 Subcontractors System
For the documentary purposes please provide the following information
Representing Organization:...[ Consultant
Contractor Government: Private: | | ICTAD Gr
Your position in you Organization: