Conducting s&h Programs Audits

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    S A F E T Y M A N A G E M E N T

    Appearances can be decep-

    tive.Just because a compa-

    ny has not had any acci-

    dents during the year does

    not guarantee that its safety and health

    program is working as well as itshould.Nor does it mean that employ-

    ees at all levels are following both gov-

    ernment regulations (OSHA,EPA,DOT,

    etc.) and internal company policies.

    Performing an end-of-the-year safety

    program audit is one sure way to dis-

    cover hidden problems that sometime

    in the future might surface in the form

    of accidents,citations,fines and/or liti-

    gation.

    Who Should Perform the Audit?A company has two options. It can

    self-audit its safety program using an

    internal auditing team or hire an exter-

    nal consultant.Whichever method is

    chosen,the crucial element is auditor

    independence.The individuals evaluat-

    ing the program must be free of per-

    sonal/organizational bias and not sub-

    ject to internal or external influences.

    Conflicts of interest in self-audits

    most often occur when the auditors

    have in some way shaped the pro-

    gram or activities. For that reason,the companys safety director, safety

    committee members and/or project

    managers are not the ideal people to

    comprise an internal auditing team.

    The audit team leader or consultant

    should report directly to the presi-

    dent or CEO.

    Those performing the evaluation

    must have the authority to review all

    aspects of the safety and health pro-

    gram policies and procedures,acci-

    dent records, inspection reports, train-

    ing records,maintenance reports,

    emergency plan,etc. as well inter-

    view managers and workers.To con-

    duct worthwhile interviews, the audi-

    tor must have the ability to listen andcommunicate effectively,and some-

    times read between the lines.

    Planning the Audit

    The first step is to determine

    whether a full or partial audit is

    needed. The process can be used to

    review any or all of the following:

    safety and health policies and proce-

    dures,employee training, regulatory

    compliance, accident investigation

    and reporting, inspection process,hazardous materials handling, envi-

    ronmental policies and procedures,

    fleet operations,etc.Once the

    extent of the audit is determined,

    the objectives must be defined and a

    plan established for how the audit

    will proceed.

    Because the effectiveness of an

    audit depends on

    management and

    worker participa-

    tion,the purpose

    of the process,how it will be

    conducted and

    the benefits

    should be

    explained to

    managers and

    employees before

    the evaluation

    begins.They

    should clearly

    understand that

    their cooperation and candor is nec-

    essary to ensure the success of the

    audit.It also is important to point out

    that the goal is to improve the safety

    program rather than place blame.

    Conducting the Audit

    In brief, the audit involves review-

    ing the documentation,observing

    operations in the field and interview-

    ing managers and workers to deter-

    mine if the established policies and

    procedures are being properly imple-

    mented at all levels,and if not,what

    corrective action needs to be taken.

    For example, are workers working in

    a safe manner based on the training

    they have received? Is additionaltraining necessary? Is safety equip-

    ment and PPE in use as required? Are

    managers making regular inspections

    and investigating accidents?

    These are only a few of the ques-

    tions the auditor should ask.The spe-

    cific companys safety program and

    policies will serve as the principal

    Conducting Safety and Health

    Program Audits

    BY GEORGE KENNEDY, NUCA VICE PRESIDENT OF SAFETY

    8 Utility Contractor | DECEMBER 2005

    A year-end safety audit is one sure way to discover problemsthat could surface in the future. Photo: South Carolina DOT.

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    guide to what must be evaluated.

    Additionally, the auditor may want

    to make use of general checklists

    e.g.,OSHA Instruction STD 3-1.1,which summarizes the makeup of a

    basic safety and health program.This

    document contains six sections: man-

    agement commitment and leader-

    ship; assignment of responsibility;

    identification and control of hazards;

    training and education;recordkeep-

    ing and hazard analysis; and first aid

    and medical assistance.

    Reporting and Documenting the Audit

    After the audit has been completed,

    the results and conclusions should be

    documented in a final report.The

    report should then be reviewed by

    the companys executive management

    and safety department.

    Corrective Action

    Once approved, the audit results

    should be disseminated and correc-

    tive action taken. It then may be pos-

    sible to make substantial improve-

    ments in some areas as problems are

    spotted during the audit process,butthey should be recorded in the

    action plan for correcting the remain-

    ing deficiencies.

    That plan should include a set of

    recommendations (with the defi-

    ciencies ranked by priority), a plan

    to implement the recommendations

    and a timeline for doing so.

    Benefits of a Safety Audit Program

    To sum up, a company benefits from

    an audit by:

    Helping management evaluate theoverall effectiveness of the program

    Showing management what areas

    are deficient and what corrective

    action is required

    Heightening management and

    worker awareness of the safety

    program

    Ensuring that the program is

    implemented as planned,and

    Helping reduce injuries/illnesses,

    regulatory violations and claims.

    A safety and health program audit

    provides managers with the infor-

    mation they need to improve a

    companys safety performance.Because there is always room for

    improvement, audits should be

    done annually.

    For a lengthier discussion of safety

    and health program audits and a

    handy one-page checklist of the basic

    questions that should be asked andanswered,NUCA members can refer

    to the January/February 2005 issue of

    NUCA Safety News.UC

    DECEMBER 2005 | Utility Contractor 9

    S A F E T Y M A N A G E M E N T