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Confidential and Proprietary
Airband Communications
Company Overview
Confidential and Proprietary Page 2
Company Overview
Solutions:Internet AccessFull Suite of Voice over IP (VoIP) Services
Private IP VPNPoint-to-Point High-Bandwidth Services
Technology: Fixed-Wireless Last-mile Access NetworkPrivate IP BackboneEthernet delivery
Founded: 2000
Headquarters:Dallas, TX
Airband – the nation’s largest fixed wireless provider of business voice/data services
Confidential and Proprietary Page 3
Market Coverage
• Atlanta, GA
• Austin, TX
• Baltimore, MD
• Dallas, TX
• Fort Worth, TX
• Ft. Lauderdale, FL
• Houston, TX
• Los Angeles, CA
• Miami, FL
• Orange County, CA
• Philadelphia, PA
• Phoenix, AZ
• San Antonio, TX
• San Diego, CA
Confidential and Proprietary Page 4
The Airband Advantage
Business-Class Services
- Services delivered on Airband’s private IP backbone and last-mile fixed wireless network
- Symmetrical bandwidth
- Service level guarantees
- 24x7 proactive monitoring
Business-Class Services
- Services delivered on Airband’s private IP backbone and last-mile fixed wireless network
- Symmetrical bandwidth
- Service level guarantees
- 24x7 proactive monitoring
Affordable
- Integrated access for voice & data
- Ethernet handoff – no capital for equipment
- Significant cost savings from traditional wireline offerings
Affordable
- Integrated access for voice & data
- Ethernet handoff – no capital for equipment
- Significant cost savings from traditional wireline offerings
Flexible
- Buy just the bandwidth you need - not restricted to T1 & DS3 increments
- VoIP – add and remove line/trunks easily
- Simple & fast upgrades
Flexible
- Buy just the bandwidth you need - not restricted to T1 & DS3 increments
- VoIP – add and remove line/trunks easily
- Simple & fast upgrades
Proven
- Been in business since 2000
- In 14 markets across the US
- Manage our wholly-owned network
- Largest fixed-wireless provider in the US
Proven
- Been in business since 2000
- In 14 markets across the US
- Manage our wholly-owned network
- Largest fixed-wireless provider in the US
Exemplary Support
- Dedicated staff
- Local field technicians
- Responsive customer service
Exemplary Support
- Dedicated staff
- Local field technicians
- Responsive customer service
Confidential and Proprietary Page 5
Customer Building 1
Customer Building 2
Core Network
Base Station #1 Base Station #2
Internet Access
Through-Network
Private IP VPN
Off-Net
Point to Point
Base Station
Internet
Customer Building 1
Customer Building 2
Data Services: 2 Mbps up to GigE Speeds
Confidential and Proprietary Page 6
Service Delivery Comparison
• 30+ Day Provisioning Intervals
• Mileage-based Cost Model
• Linear Costs Per T1 Increment
• Lower Throughput On Bonded (3M+) Connections
• MLPPP or IMA overhead
Traditional Wired DeliveryTraditional Wired DeliveryChallengesChallenges
• Provisioning In Days
• Upgrades In Hours
• Symmetrical Bandwidth not Tied to 1.5 increments
• Pricing Not Mileage based
• Ethernet Connection
• Scalable Bandwidth for VoIP And Data Backup Solutions
Airband Wireless Airband Wireless Point-to-Multipoint DeliveryPoint-to-Multipoint Delivery
Customer Building
Central Office
Customer Building
Airband Base Station
Dedicated Wireless.4.5 Mbps
3.0 Mbps
1.5 Mbps
Confidential and Proprietary Page 7
Full Suite of Voice Services
Product Airband Advantage
Hosted VoIPHosted VoIP Fully managed service with a complete suite of calling features
VoIP LinesVoIP LinesAnalog Line Replacement
Save on monthly telecom expenses by replacing expensive business/B1 lines with VoIP service
VoIP TrunksVoIP TrunksSIP Trunking
SIP trunking service on our private IP network that ensures quality levels
VoIP TrunksVoIP TrunksPRI Replacement
Replace existing PRIs with efficient VoIP Trunks for ease of management and cost savings
Confidential and Proprietary Page 8
VoIP Advantage III• 20 VoIP Lines & 5 Mbps
Internet Bundle:- 20 VoIP Lines- 5 Mbps Wireless Internet
Access- Full Suite Of Calling Features- 200 Domestic LD
Minutes/Line• Upgrade:
- 4 Additional Stations for a total of 24
- Additional Bandwidth - Analog-fax Line- Toll-Free Service
VoIP Advantage III• 20 VoIP Lines & 5 Mbps
Internet Bundle:- 20 VoIP Lines- 5 Mbps Wireless Internet
Access- Full Suite Of Calling Features- 200 Domestic LD
Minutes/Line• Upgrade:
- 4 Additional Stations for a total of 24
- Additional Bandwidth - Analog-fax Line- Toll-Free Service
VoIP Advantage II• 10 VoIP Lines & 3 Mbps
Internet Bundle:- 10 VoIP Lines- 3 Mbps Wireless Internet
Access- Full Suite Of Calling Features- 200 Domestic LD Minutes/Line
• Upgrade:- 6 Additional Stations for a
total 16 - Additional Bandwidth - Analog-fax Line- Toll-Free Service
VoIP Advantage II• 10 VoIP Lines & 3 Mbps
Internet Bundle:- 10 VoIP Lines- 3 Mbps Wireless Internet
Access- Full Suite Of Calling Features- 200 Domestic LD Minutes/Line
• Upgrade:- 6 Additional Stations for a
total 16 - Additional Bandwidth - Analog-fax Line- Toll-Free Service
Save with Business Connect Packages
VoIP Advantage I• 5 VoIP Lines & 2 Mbps
Internet Bundle:- 5 VoIP Lines- 2 Mbps Wireless Internet
Access- Full Suite Of Calling
Features- 200 Domestic LD
Minutes/Line• Upgrade:
- 3 Additional Stations for a total of 8
- Additional Bandwidth - Analog-fax Line- Toll-Free Service
VoIP Advantage I• 5 VoIP Lines & 2 Mbps
Internet Bundle:- 5 VoIP Lines- 2 Mbps Wireless Internet
Access- Full Suite Of Calling
Features- 200 Domestic LD
Minutes/Line• Upgrade:
- 3 Additional Stations for a total of 8
- Additional Bandwidth - Analog-fax Line- Toll-Free Service
SIP Advantage II• 23 VoIP Trunks & 5 Mbps
Internet Bundle:- 23 VoIP Trunks- 5 Mbps Wireless Internet
Access- 200 Domestic LD
Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone
Number for 911, Caller ID and Name
- Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone
Numbers- DIDs- Analog/Fax Line- Toll-Free Service
SIP Advantage II• 23 VoIP Trunks & 5 Mbps
Internet Bundle:- 23 VoIP Trunks- 5 Mbps Wireless Internet
Access- 200 Domestic LD
Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone
Number for 911, Caller ID and Name
- Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone
Numbers- DIDs- Analog/Fax Line- Toll-Free Service
SIP Advantage I• 15 VoIP Trunks & 3 Mbps
Internet Bundle:- 15 VoIP Trunks- 3 Mbps Wireless Internet
Access- 200 Domestic LD
Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone
Number for 911, Caller ID and Name
• Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone Numbers- DIDs- Analog/Fax Line- Toll-Free Service
SIP Advantage I• 15 VoIP Trunks & 3 Mbps
Internet Bundle:- 15 VoIP Trunks- 3 Mbps Wireless Internet
Access- 200 Domestic LD
Minutes/Trunk- Overage LD @ $0.039- 1 Enhanced Telephone
Number for 911, Caller ID and Name
• Upgrade:- Additional VoIP Trunks- Additional Bandwidth - Enhanced Telephone Numbers- DIDs- Analog/Fax Line- Toll-Free Service
Confidential and Proprietary Page 9
In Building Set Up
Customer Building Radio - Size Of A Laptop Computer
Confidential and Proprietary Page 10
In-Market Base Stations
Base Stations:
• Full Network Redundancy Via Wireless Ring Topology
• Redundant Core Links Between Base Stations
• Back-up Power
• BGP Peering Via Multiple Redundant Connections
Internet(BGP4)
Internet(BGP4)
Confidential and Proprietary Page 11
Airband MPLS National Backbone
Confidential and Proprietary Page 12
Unified Service Level Agreements
• Uptime - Airband Guarantees 100% on-net availability
• Jitter - Airband is the only fixed wireless provider in the United States to guarantee jitter of under 10ms (Important for VoIP or Video transmission)
• Latency - Airband guarantees 65ms or less round trip transmission
• Packet Loss – Monthly packet loss of less than 1%
• Installation Intervals - Airband guarantees installations within 30 business days
Confidential and Proprietary Page 13
Enterprise-Class Support
• One Point of Contact− Dedicated coordinator
manages all aspects of installation
− One number for technical support, billing and service changes
• 24/7 Monitoring and Support− State-of-the-art Network
Operations Center (NOC) in Richardson, TX
Confidential and Proprietary Page 14
The Airband Advantage
Business-Class ServicesBusiness-Class Services
Affordable Affordable Flexible Flexible
Proven ProviderProven Provider
Exemplary Support by Dedicated Local Staff
Exemplary Support by Dedicated Local Staff
Confidential and Proprietary Page 15
Back-up Information: Network
Confidential and Proprietary Page 16
Fixed Wireless vs WiFi
Airband Fixed Wireless WiFi
Range Long range - covering up to 30 Miles
Short range - covering several hundred yards
Scalability Up to Gigabit speeds 802.11 supports up to 54 megabits
Spectrum Licensed & licensed exempt Licensed exempt only
Typical Application
• WAN connectivity - provide wireless connectivity from the user’s location to the network provider
• Can handle voice & data services such as VoIP, IP connectivity, VPN
• Provide wireless access to the network for homes, coffee shops, hot-spots
Quality of Service QOS designed with Airband Network
Best effort
Security Multi-level encryption Limited
Confidential and Proprietary Page 17
Radio Frequencies Utilized
• License-Exempt Spectrum: − 5.3, 5.4 DFS and 5.8Ghz (Alvarion, and earlier, Trango)− 60Ghz (Bridgewave)
• Licensed Spectrum:− 6, 11, 18, 23, 38, 70 and 80Ghz (Dragonwave, Ceragon, Cielo,
Bridgewave)− 24Ghz (Dragonwave) License included
• LMDS (Local Multipoint Distribution Service):− Atlanta market only, 31 Ghz
Confidential and Proprietary Page 18
Security
• Authentication - Closed access configuration allows only units with correct ESSID to communicate. Only Airband knows the authentication schemes used.
• Encryption - Fully encrypted transmission. Airband wireless hardware utilizes Advanced Encryption Standard (AES) 128 bit. Airband point-to-point radios utilize proprietary encryption methods specific to radio manufacturer
• Core Network Stability - IP and MAC address filtering utilized to minimize network events such as Denial of Service (DOS) attacks
Airband leverages state-of-the-art technology to prevent security threats
Confidential and Proprietary Page 19Confidential and Proprietary
Weather
• Signal optimization - Engineering leverages statistical weather data to make minor signal adjustments in anticipation of severe weather
• Secured installations - Network equipment can withstand gusts of up to 120 mph
• Adaptive Modulation - Airband wireless equipment self adjusts for optimum signal for transmitting/receiving based on weather
Airband optimizes its fixed wireless technology to operate in severe weather conditions
Confidential and Proprietary Page 20
Back-up Information: Voice
Confidential and Proprietary Page 21
LAN
Hosted VoIP
PSTNAirband Network
CPE Router or Switch
Voice services are provided via Airband’s IP connection to the managed switching platform
Voice services are provided via Airband’s IP connection to the managed switching platform
Confidential and Proprietary Page 22
Hosted VoIP Features
•Alternate numbers•Anonymous call rejection•Basic call logs•Call blocking (900 and Collect calls)•Call forwarding (always, busy, no
answer, selective)•Call pick-up•Call return
STANDARD STATION FEATURES:•Call transfer•Call waiting•Caller ID (external &
internal)•CommPilot Call Manager•Do not disturb•Last number redial•N-way conference calling•Outlook® integration
• Privacy• Priority alert/ringing• Remote office• Selective call
acceptance• Selective call
rejection• Sequential ring
•Minimum 5 stations required
•Bundled with at least 2 Mbps wireless connection (or wired T1 if wireless not available)
•Unlimited local minutes
•1 free directory listing per customer
STANDARD HOSTED VOIP OFFERING:
•200 free domestic long distance minutes per station included
− $0.039/minute rate charged on all minutes over bundled amount− Lower rates are available with additional monthly minimum
commitments
•911 support•Online access to Customer Support Center
(available on all desktop stations)
•Auto attendant•Assistant Enterprise Toolbar•Hunt Groups
A LA CARTE SOLUTIONS:
• Simultaneous ring• Speed dial 8 or 100• Three-way calling• Voice mail • Voice portal
•Music on hold•Receptionist
Confidential and Proprietary Page 23
Value Proposition – Hosted VoIP
• Capital Preservation: No large upfront capital investment for phone system
• Lower Cost of Ownership: Eliminate the hassles and cost associated with maintaining an onsite phone system without giving up management control
• Scalability: Flexibility to add additional users and offices quickly and easily – pay for only what you need
• Enhanced Productivity: Employees manage their calling features from their desktop, saving administrative resources
• Maintenance Free: Airband maintains and supports the phone system
• Investment Protection: Airband’s ensures our customer’s voice services can take advantage of new features and applications as they are introduced
Confidential and Proprietary Page 24
Approved Polycom IP Phones
Manager Phone• 4 lines
• HD Voice for higher quality voice
• Dual 10/100 Ethernet ports – 550
• Dual 10/100/1000 Ethernet ports - 560
• Backlit display
• Full-duplex speakerphone
• 320 x 160 pixel LCD
• 18 dedicated hard keys, 4 context sensitive soft keys
• Auto-sensing Cisco or IEEE Power over Ethernet
SoundPoint IP 331
SoundPoint IP 450
Employee Phone• 3 lines
• HD Voice for higher quality voice
• Dual 10/100 Ethernet ports
• Full-duplex speakerphone
• 160 x 80 pixel LCD
• 13 dedicated hard keys, 4 context sensitive soft keys
• Optional Cisco or IEEE Power over Ethernet
SoundPoint IP 550 / 560
Lobby Phone• 2 lines
• Dual 10/100 Ethernet ports
• Full-duplex speakerphone
• 4 line x 20 character LCD
• 10 dedicated hard keys, 3 context-sensitive soft keys
• Headset support
• Optional Cisco or IEEE Power over Ethernet
SoundPoint IP 650 / 670
Executive Phone• 6 lines
• HD Voice for higher quality voice
• Dual 10/100 Ethernet ports - 650
• Dual 10/100/1000 Ethernet ports - 670
• Backlit display – 650
• Color Backlit display - 670
• USB port
• Full-duplex speakerphone
• 320 x 160 pixel LCD
• 18 dedicated hard keys, 4 context sensitive soft keys
• Auto-sensing Cisco or IEEE Power over Ethernet
Pricing includes a power cord. All phones support headsets. All hardware carries a one-year warranty.
All phones will be purchased through Airband and paid for prior to installation.
Confidential and Proprietary Page 25
Approved Polycom IP Conference Phones
SoundStation IP 7000
Large Conference Room Phone• Full-duplex HD Voice SIP conference
phone
• 2 lines with Caller ID
• 20 ft. microphone pickup (expandable)
• White LED backlight with custom intensity control
• Optional IEEE Power over Ethernet
SoundStation IP 6000
Medium Conference Room Phone• Full-duplex HD Voice SIP conference phone
• 12-foot microphone pickup
• Standard 12-key keypad
• 3 context-dependent soft keys
• 248 x 68 pixels
• White LED backlight
• IEEE802.3af Power over Ethernet (built in)
SoundStation IP 5000
Small Conference Room Phone• Full-duplex HD Voice SIP conference phone
• 7-foot microphone pickup
• Standard 12-key keypad
• 4 context-dependent soft keys
• 248 x 68 pixels
• White LED backlight
• IEEE802.3af Power over Ethernet (built in)
All phones support headsets. All hardware carries a one-year warranty.
All phones will be purchased through Airband and paid for prior to installation.
Confidential and Proprietary Page 26
PSTNAirband Network
telephonetelephone
telephone
66 Block
PBX or Key System
Analog Analog LinesLines
LAN
CPE Router or Switch
VoIP Lines – Analog Line Replacement
IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has an analog line interface
IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has an analog line interface
Confidential and Proprietary Page 27
Analog Line Replacement Features
• Call waiting• Caller ID• Call forwarding • Call park/pick-up
STANDARD LINE FEATURES:
• Speed dial (up to 7)• 3-way calling• Upon request: remote access call forward• Upon request: voice mail – one per line
• Minimum 5 line required (except in Premier Buildings) • Bundled with at least 2 Mbps wireless connection (or wired T1 if wireless not
available)• Unlimited local minutes• 200 free domestic long distance minutes per station included
− $0.039/minute rate charged on all minutes over bundled amount− Lower rates are available with additional monthly minimum commitments
• 911 support• 1 free directory listing per customer
ANALOG LINE REPLACEMENT OFFERING:
Confidential and Proprietary Page 28
Value Proposition
• Investment Preservation: Keep existing phone system and functionality
• Lower Operating Cost: Replace high-cost LEC business lines with lower cost VoIP service
• More Calling Features: Not restricted to 4 calling features, no additional charge for voice mail
Confidential and Proprietary Page 29
PSTNAirband Network
telephone telephone
telephone
LAN
PBX
VoIP Trunking – PRI Replacement
PRI InterfacePRI Interface
IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has standard PRI interface - 23 voice channels,1 signaling channel
IP connection to an Airband managed IAD device that’s connected to the customer’s PBX that has standard PRI interface - 23 voice channels,1 signaling channel
IP
Concurrent Call Paths
Confidential and Proprietary Page 30
PSTNAirband Network
telephone
telephonetelephone
LAN
SIP Gateway
VoIP Trunking – SIP Trunking
IP PBXSIP InterfaceSIP Interface
IP interconnection to an Airband managed SIP gateway device that’s connected to the customer IP PBX that supports Session Initiation Protocol (SIP) signaling protocol
IP interconnection to an Airband managed SIP gateway device that’s connected to the customer IP PBX that supports Session Initiation Protocol (SIP) signaling protocol
IP
Confidential and Proprietary Page 31
VoIP Trunking
• Minimum 5 VoIP Trunks (concurrent call paths) required
• Bundled with at least 2 Mbps wireless connection (or two bonded T1s if wireless not available, special pricing required)
• Local Calling
• 1 free directory listing per customer
• 1 Enhanced Telephone Number per Customer that will be used for 911, Caller ID and Name
• 200 free domestic long distance minutes per trunk included
− $0.039/minute rate charged on all minutes over bundled amount
− Lower rates are available with additional monthly minimum commitments
STANDARD VOIP TRUNKING OFFERING:
A LA CARTE:
• DIDs
• Enhanced Telephone Numbers
• Analog Lines
• Toll Free Numbers
Confidential and Proprietary Page 32
VoIP Trunking – Value Propositions
• Integrated Access: voice and data services are provided over one network connection, eliminating the need to maintain separate circuits for voice and data
• Dynamic Bandwidth Management: bandwidth can be dynamically allocated between voice and data traffic to help avoid waste, optimizing bandwidth usage
• Cost Savings: Airband’s bundled VoIP trunking and data services can provide significant cost reductions to the customer’s monthly op-ex
• Quality of Service: Airband’s VoIP services are provided on our private IP backbone and last-mile fixed wireless network, so we can provide service level guarantees
Confidential and Proprietary Page 33
Redundant Network & Switching Infrastructure
• Redundant VoIP Switching Architecture−Geographic Redundancy - Two Different Colocation
Facility−Duplicated Servers−Dual SBC (Session Boarder Controllers)−Fully Backed-Up Voice Mail Servers
• Dual Path Service Delivery (Optional)−Wireless and Wired Access Can Be Deployed −Automatic Fail-over−Truth Path Diversity
Confidential and Proprietary Page 34
Back-up Information: Customer Logos
Confidential and Proprietary Page 35
Customers