Confidential Information: Under Non-Disclosure Agreement 1 An Introduction to the Net2Phone VoiceLine Service

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Confidential Information: Under Non-Disclosure Agreement

An Introduction to the An Introduction to the Net2Phone VoiceLine Net2Phone VoiceLine

ServiceService

An Introduction to the An Introduction to the Net2Phone VoiceLine Net2Phone VoiceLine

ServiceService

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Net2Phone OverviewNet2Phone OverviewNet2Phone OverviewNet2Phone Overview

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Net2Phone Product Line OverviewNet2Phone Product Line OverviewNet2Phone Product Line OverviewNet2Phone Product Line Overview

Perfect for corporate or home users, the Max IP10 and VoIP

Phone allow users to make low-cost calls from a full-

featured telephone. Our Max Gateways enable 4 to 30

simultaneous calls per unit.

The Net2Phone Dialer 2.0 software allows users to

make voice or fax calls from their PC and is available in

English, Spanish and French.

VoiceAccess is a business trunking solution that can drastically reduce outbound and inbound calling costs.

Our VoiceLine service provides savings on both inbound and

outbound calls with a variety of flexible plans. Users can benefit

from having a phone number from the U.S. or another country, no matter where they are located.

Broadband Solutions

With VoiceDirector, companies can make free calls within their network

and low-cost long distance calls to any phone in the world. This enterprise calling solution can be implemented

as a standalone IP-PBX or added to an existing PBX system.

Dial-Up Solution

The Samsung SMT-W6100 Wi-Fi phone

enables users to place and receive low-cost calls over

a Wi-Fi network.

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Total Solutions for Key SegmentsTotal Solutions for Key SegmentsTotal Solutions for Key SegmentsTotal Solutions for Key SegmentsMarket Net2Phone Provides:Calling Cards Net2Phone Direct cards for use in 35 countries

A platform for partners to quickly and easily become calling card providers

Enterprises/ Small Businesses

Multi-user devices that connect to PBX/regular phonesFree calls on same network and to key contactsUS/UK phone numbers for inbound & outbound calling

Consumer IP Telephony

Free PC2Phone software Low cost hardware for broadband applicationsPhone numbers from a variety of countries for inbound & outbound calling

Internet Cafés/ Calling Centers

High quality VoIP calling serviceSoftware and hardware to automate billing process

Carrier Services Carrier minutes exchange programVoIP termination/peering

Telemarketers/ Call Centers

Multi-user devices to drastically reduce outbound calling costs

Hotels Low cost calling options to increase revenue or pass along savings to customers as a value-added service

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The Net2Phone The Net2Phone VoiceLine ServiceVoiceLine ServiceThe Net2Phone The Net2Phone VoiceLine ServiceVoiceLine Service

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The VoiceLine ServiceThe VoiceLine ServiceThe VoiceLine ServiceThe VoiceLine Service

VoiceLine enables you to profit from

the rapidly growing broadband

telephony market.

Your broadband customers can save on

both outbound and inbound calls with

a variety of flexible calling plans.

VoiceLine enables you to profit from

the rapidly growing broadband

telephony market.

Your broadband customers can save on

both outbound and inbound calls with

a variety of flexible calling plans.

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The VoiceLine OpportunityThe VoiceLine OpportunityThe VoiceLine OpportunityThe VoiceLine Opportunity

Who can benefit from VoiceLine?

Anyone who receives calls from one of the many countries from where VoiceLine customers can choose phone numbers, including:—U.S., U.K., Argentina, Australia, Belgium, Brazil,

Bulgaria, Canada, Chile, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Guatemala, Hungary, Israel, Latvia, Luxembourg, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Spain, Sweden, Switzerland, Turkey

• Those who call internationally

• Both residential and small business users

Who can benefit from VoiceLine?

Anyone who receives calls from one of the many countries from where VoiceLine customers can choose phone numbers, including:—U.S., U.K., Argentina, Australia, Belgium, Brazil,


• Those who call internationally

• Both residential and small business users

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Target MarketsTarget MarketsTarget MarketsTarget Markets

VoiceLine provides your customers with the benefits of a telephone number from another country, no matter where they reside globally. Potential customers include:

• Residential broadband users, who can drastically reduce their communication costs with family, friends and business contacts in another country

• Companies, who can utilize VoiceLine to establish a virtual presence. For example, a company with customers inside the U.S. could obtain a U.S. phone number for service and support. Those calling the company will have the same experience as they would calling any number in the U.S.

VoiceLine provides your customers with the benefits of a telephone number from another country, no matter where they reside globally. Potential customers include:

• Residential broadband users, who can drastically reduce their communication costs with family, friends and business contacts in another country

• Companies, who can utilize VoiceLine to establish a virtual presence. For example, a company with customers inside the U.S. could obtain a U.S. phone number for service and support. Those calling the company will have the same experience as they would calling any number in the U.S.

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VoiceLine OverviewVoiceLine OverviewVoiceLine OverviewVoiceLine Overview

VoiceLine provides users with:Telephone number(s) from a variety of

countries, including:—U.S., U.K., Argentina, Australia, Belgium, Brazil,


• A variety of billing options, including monthly unlimited calling plans, bucket of minutes plans, or pay as you go pricing

• A wide-range of popular calling features including VoiceMail, reach me, call waiting, 3-way calling and more

VoiceLine provides users with:Telephone number(s) from a variety of

countries, including:—U.S., U.K., Argentina, Australia, Belgium, Brazil,


• A variety of billing options, including monthly unlimited calling plans, bucket of minutes plans, or pay as you go pricing

• A wide-range of popular calling features including VoiceMail, reach me, call waiting, 3-way calling and more

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Available Telephone NumbersAvailable Telephone NumbersAvailable Telephone NumbersAvailable Telephone Numbers• U.S. local numbers (> 200 area

codes)• U.S. (866) & U.K. (0800, 207) toll-free • U.K. numbers in over 100 cities

(England, Ireland, Scotland & Wales)• Argentina

— Buenos Aires (11)— Cordoba (351)— Mendoza (261)— Rosario (341)

• Australia— Sydney (28)

• Belgium— Antwerp (323)— Brussels (322)

• Brazil— Rio de Janeiro (21)— Sao Paulo (11)

• U.S. local numbers (> 200 area codes)

• U.S. (866) & U.K. (0800, 207) toll-free • U.K. numbers in over 100 cities

(England, Ireland, Scotland & Wales)• Argentina

— Buenos Aires (11)— Cordoba (351)— Mendoza (261)— Rosario (341)

• Australia— Sydney (28)

• Belgium— Antwerp (323)— Brussels (322)

• Brazil— Rio de Janeiro (21)— Sao Paulo (11)

• Bulgaria (Sofia – 2)• Canada

— Calgary (403)— Edmonton (780)— Kitchener-Waterloo (519)— London (519) — Montreal (514)— Ottawa (613)— Toronto (416 & 647)— Vancouver (604)— Victoria (250)— Winnipeg (204)

• Chile — Antofagasta (55)— Concepcion (41)— Santiago (2)

• Bulgaria (Sofia – 2)• Canada

— Calgary (403)— Edmonton (780)— Kitchener-Waterloo (519)— London (519) — Montreal (514)— Ottawa (613)— Toronto (416 & 647)— Vancouver (604)— Victoria (250)— Winnipeg (204)

• Chile — Antofagasta (55)— Concepcion (41)— Santiago (2)

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Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)• Chile (continued)

— Valparaiso (32)• Cyprus

— Limassol (25)— Nicosia (22)

• Denmark (National)• Estonia (National)• Finland (Helsinki–9)• France

— Lyon (4)— Paris (176)

• Guatemala (Guatemala City-2)

• Hungary (Budapest-1)• Israel (Tel Aviv–3)• Latvia (Riga)• Luxembourg (352)

• Chile (continued)— Valparaiso (32)

• Cyprus — Limassol (25)— Nicosia (22)

• Denmark (National)• Estonia (National)• Finland (Helsinki–9)• France

— Lyon (4)— Paris (176)

• Guatemala (Guatemala City-2)

• Hungary (Budapest-1)• Israel (Tel Aviv–3)• Latvia (Riga)• Luxembourg (352)

• Mexico — Aguascalientes (449)— Celaya (461)— Guadalajara (33)— Irapuato (462)— León (461)— Mexico City (55)— Monterrey (81)— Nuevo Laredo (86)— Puebla (222)— Queretaro (422)— Saltillo (844)— San Luis Potosí (444)— Toluca (722)

• Netherlands— Almere (36)— Amsterdam (20)

• Mexico — Aguascalientes (449)— Celaya (461)— Guadalajara (33)— Irapuato (462)— León (461)— Mexico City (55)— Monterrey (81)— Nuevo Laredo (86)— Puebla (222)— Queretaro (422)— Saltillo (844)— San Luis Potosí (444)— Toluca (722)

• Netherlands— Almere (36)— Amsterdam (20)

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Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)Available Telephone Numbers (cont.)• Poland (continued)

— Wroclaw (487)• Portugal

— Lisbon (211)— Porto (122)

• Spain — Barcelona (933)— Madrid (911)

• Sweden (Stockholm-852)• Switzerland

— Zurich (414)— Geneva (412)

• Turkey— Istanbul (212)

• Poland (continued)— Wroclaw (487)

• Portugal — Lisbon (211)— Porto (122)

• Spain — Barcelona (933)— Madrid (911)

• Sweden (Stockholm-852)• Switzerland

— Zurich (414)— Geneva (412)

• Turkey— Istanbul (212)

• Netherlands (continued)— Apeldoorn (55)— Breda (76)— Eindhoven (40)— Enschede (53)— Groningen (50)— Nijmegen (24)— Rotterdam (10)— ‘s-Gravenhage (70)— Tilburg (13)— Utrecht (30)

• Norway (National)• Peru

— Lima (17)• Poland

— Krakow (481)— Lodz (484)— Poznan (486)— Warsaw (482)

• Netherlands (continued)— Apeldoorn (55)— Breda (76)— Eindhoven (40)— Enschede (53)— Groningen (50)— Nijmegen (24)— Rotterdam (10)— ‘s-Gravenhage (70)— Tilburg (13)— Utrecht (30)

• Norway (National)• Peru

— Lima (17)• Poland

— Krakow (481)— Lodz (484)— Poznan (486)— Warsaw (482)

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Cost-Saving BenefitsCost-Saving BenefitsCost-Saving BenefitsCost-Saving Benefits

VoiceLine provides savings on both inbound and outbound calling:

• By acquiring a telephone number from another country, VoiceLine subscribers can enable their family, friends and/or business associates to save when calling them. For example, if someone in India chooses a U.S. phone number, those who call that number from the U.S. would not incur long distance charges.

• VoiceLine subscribers can also use the service to place low-cost outbound calls all over the world

• In addition, VoiceLine users can even save on faxing

VoiceLine provides savings on both inbound and outbound calling:

• By acquiring a telephone number from another country, VoiceLine subscribers can enable their family, friends and/or business associates to save when calling them. For example, if someone in India chooses a U.S. phone number, those who call that number from the U.S. would not incur long distance charges.

• VoiceLine subscribers can also use the service to place low-cost outbound calls all over the world

• In addition, VoiceLine users can even save on faxing

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Calling PlansCalling PlansCalling PlansCalling Plans VoiceLine is a pre-paid service offering a variety of

plans to meet a wide range of communication needs.

Customers can choose from:

• Unlimited monthly calling— Allows users to make unlimited calls to:

– U.S./Canada or– U.S./Canada/U.K./France or – A number of European countries (plus U.S./Canada)

(Customers can still call any destination worldwide with any plan)

• Fixed / “bucket of minutes” monthly calling— Provides users with a specific number of monthly minutes for calls

to a particular region (U.S./Canada, Europe, Asia, India or Israel) Customers can still call any destination worldwide and “out of plan” calls can be deducted from the monthly allotment of minutes, instead of paying overage charges.

• Pay as you go calling— Features per-minute rates to destinations all over the world

VoiceLine is a pre-paid service offering a variety of plans to meet a wide range of communication needs.

Customers can choose from:

• Unlimited monthly calling— Allows users to make unlimited calls to:

– U.S./Canada or– U.S./Canada/U.K./France or – A number of European countries (plus U.S./Canada)

(Customers can still call any destination worldwide with any plan)

• Fixed / “bucket of minutes” monthly calling— Provides users with a specific number of monthly minutes for calls

to a particular region (U.S./Canada, Europe, Asia, India or Israel) Customers can still call any destination worldwide and “out of plan” calls can be deducted from the monthly allotment of minutes, instead of paying overage charges.

• Pay as you go calling— Features per-minute rates to destinations all over the world

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Calling FeaturesCalling FeaturesCalling FeaturesCalling Features

VoiceLine’s popular calling features are included with all of the monthly plans. (For Pay As You Go customers, VoiceMail can be added for just $0.99/month.) These calling features include:

• VoiceMail—Records your messages and allows you to access them

from any touch-tone telephone or via the Internet

• Caller ID—Displays the phone number of incoming calls

• 3-Way Calling—Enables you to speak with two people simultaneously

• Call Waiting—Alerts you when a second call comes in and allows you

to alternate between calls

• Reach Me—Routes incoming calls to multiple phone numbers

VoiceLine’s popular calling features are included with all of the monthly plans. (For Pay As You Go customers, VoiceMail can be added for just $0.99/month.) These calling features include:

• VoiceMail—Records your messages and allows you to access them

from any touch-tone telephone or via the Internet

• Caller ID—Displays the phone number of incoming calls

• 3-Way Calling—Enables you to speak with two people simultaneously

• Call Waiting—Alerts you when a second call comes in and allows you

to alternate between calls

• Reach Me—Routes incoming calls to multiple phone numbers

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Calling Features (continued)Calling Features (continued)Calling Features (continued)Calling Features (continued)

• Speed Dial—Enables you to store and quickly dial up to 100

telephone numbers

• Redial—Allows you to call the last telephone number you dialed

automatically

• Call Return—Allows you to call the number of your last incoming call

automatically

• Anonymous Call Blocking—Allows you to restrict incoming calls when the caller is

anonymous

• Do Not Disturb—Enables you to block unwanted calls during a specified

time period while allowing important calls to go through

• Speed Dial—Enables you to store and quickly dial up to 100

telephone numbers

• Redial—Allows you to call the last telephone number you dialed

automatically

• Call Return—Allows you to call the number of your last incoming call

automatically

• Anonymous Call Blocking—Allows you to restrict incoming calls when the caller is

anonymous

• Do Not Disturb—Enables you to block unwanted calls during a specified

time period while allowing important calls to go through

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RequirementsRequirementsRequirementsRequirements

In order to use the VoiceLine service, a customer will need a:

• Net2Phone VoiceLine calling account

• Broadband Internet connection

• InnoMedia MTA 3328-2, 3328-2R or XT 6328-2Re VoIP telephone adapter, Samsung SMT-W6100 Wi-Fi phone or Linksys SPA941 IP Phone

• Standard telephone (for InnoMedia MTA devices)

• Router (for use with InnoMedia 3328-2 only)

• PC with Microsoft Internet Explorer Web browser version 5.0 or higher (used for account management only; not used for calling)

In order to use the VoiceLine service, a customer will need a:

• Net2Phone VoiceLine calling account

• Broadband Internet connection

• InnoMedia MTA 3328-2, 3328-2R or XT 6328-2Re VoIP telephone adapter, Samsung SMT-W6100 Wi-Fi phone or Linksys SPA941 IP Phone

• Standard telephone (for InnoMedia MTA devices)

• Router (for use with InnoMedia 3328-2 only)

• PC with Microsoft Internet Explorer Web browser version 5.0 or higher (used for account management only; not used for calling)

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Hardware OptionsHardware OptionsHardware OptionsHardware Options

Customers can choose the calling device that best fits your application:• The InnoMedia MTA XT 6328-2Re features a built-in router to allow you to share your

broadband connection throughout your network and also enables low-cost faxing• The Samsung SMT-W6100 Wi-Fi phone enables you to place and receive low-cost phone

calls over Wi-Fi networks• The Linksys SPA941 IP Phone provides home office and business users with a multiple line

VoIP calling solution

Customers can choose the calling device that best fits your application:• The InnoMedia MTA XT 6328-2Re features a built-in router to allow you to share your

broadband connection throughout your network and also enables low-cost faxing• The Samsung SMT-W6100 Wi-Fi phone enables you to place and receive low-cost phone

calls over Wi-Fi networks• The Linksys SPA941 IP Phone provides home office and business users with a multiple line

VoIP calling solution

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InnoMedia MTA XT 6328-2ReInnoMedia MTA XT 6328-2ReInnoMedia MTA XT 6328-2ReInnoMedia MTA XT 6328-2Re

The InnoMedia MTA XT 6328-2Re allows you to plug standard telephone(s) or fax machine(s) into the adapter, and features a built-in router:

The InnoMedia MTA XT 6328-2Re allows you to plug standard telephone(s) or fax machine(s) into the adapter, and features a built-in router:

Broadband/ DSL/Cable

Modem

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Samsung SMT-W6100 Wi-Fi PhoneSamsung SMT-W6100 Wi-Fi PhoneSamsung SMT-W6100 Wi-Fi PhoneSamsung SMT-W6100 Wi-Fi Phone

• Provides savings to VoiceLine customers in Wi-Fi environments

• Supports a wide range of popular calling features

• Complies with both the 802.11b and 802.11g standards for Wi-Fi networks

• Provides savings to VoiceLine customers in Wi-Fi environments

• Supports a wide range of popular calling features

• Complies with both the 802.11b and 802.11g standards for Wi-Fi networks

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Linksys SPA941 IP PhoneLinksys SPA941 IP PhoneLinksys SPA941 IP PhoneLinksys SPA941 IP Phone

• Provides home office and business users with a multiple line VoIP calling solution

• Features two active lines (upgradeable to four with a simple software update)

• Includes a rich complement of business class features

• Provides home office and business users with a multiple line VoIP calling solution

• Features two active lines (upgradeable to four with a simple software update)

• Includes a rich complement of business class features

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VoiceLine Travels With YouVoiceLine Travels With YouVoiceLine Travels With YouVoiceLine Travels With You

• VoiceLine customers can take their device with them when they travel. When someone calls their VoiceLine number, their phone rings wherever their telephone and adapter are plugged into a broadband Internet connection.

• If they are unable to take their VoiceLine device with them or don’t have access to a broadband Internet connection, they can still save. Customers can use their VoiceLine account as a calling card account and save on calls from any phone, anywhere, any time.

• VoiceLine customers can take their device with them when they travel. When someone calls their VoiceLine number, their phone rings wherever their telephone and adapter are plugged into a broadband Internet connection.

• If they are unable to take their VoiceLine device with them or don’t have access to a broadband Internet connection, they can still save. Customers can use their VoiceLine account as a calling card account and save on calls from any phone, anywhere, any time.

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Account ManagementAccount ManagementAccount ManagementAccount Management Our password-protected, Web-based Partner

Resource Center (PRC) provides partners with the tools necessary to operate a VoiceLine business, including:

Our password-protected, Web-based Partner Resource Center (PRC) provides partners with the tools necessary to operate a VoiceLine business, including:

• Advanced account management functionality

• Access to many real-time reports

• The ability to assign user levels to different employees within your organization

• Advanced account management functionality

• Access to many real-time reports

• The ability to assign user levels to different employees within your organization

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Account Management (continued)Account Management (continued)Account Management (continued)Account Management (continued) To help partners provide account support to their

customers, Net2Phone provides a non-branded Web site that allows users to:

To help partners provide account support to their customers, Net2Phone provides a non-branded Web site that allows users to:

• View a summary of their recent calls and transactions

• Update their account information and feature settings

• Add funds to their account via recharge codes

• Listen to VoiceMail messages through their PC

• View a summary of their recent calls and transactions

• Update their account information and feature settings

• Add funds to their account via recharge codes

• Listen to VoiceMail messages through their PC

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Competitive AdvantagesCompetitive AdvantagesCompetitive AdvantagesCompetitive Advantages VoiceLine provides a number of advantages over

other calling services:• Net2Phone’s ten years of VoIP telephony experience, backed

by a privately-managed, highly scalable network

• Flexible monthly calling plans such as unlimited, fixed/“bucket of minutes” plans to non-U.S. destinations and pay as you go options

• A variety of numbers from all across North America and Europe

• Powerful, Web-based account management tools for resellers and end users

• Customers can make cash purchases through local reseller

• IVRs and documentation available in both English and Spanish

• No customer activation fees or annual contracts

• Hardware that can be shipped internationally

• Customers can use the VoiceLine account as a calling card

VoiceLine provides a number of advantages over other calling services:

• Net2Phone’s ten years of VoIP telephony experience, backed by a privately-managed, highly scalable network

• Flexible monthly calling plans such as unlimited, fixed/“bucket of minutes” plans to non-U.S. destinations and pay as you go options

• A variety of numbers from all across North America and Europe

• Powerful, Web-based account management tools for resellers and end users

• Customers can make cash purchases through local reseller

• IVRs and documentation available in both English and Spanish

• No customer activation fees or annual contracts

• Hardware that can be shipped internationally

• Customers can use the VoiceLine account as a calling card

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Reseller Partner BenefitsReseller Partner BenefitsReseller Partner BenefitsReseller Partner Benefits

As a VoiceLine Reseller Partner, you can profit from:

• The initial sale of hardware and calling time to your customers

• Recurring sales of calling time as your customers return to you again and again to recharge their accounts

You are not limited to a one-time sale, but will continue to profit as your customers keep making calls!

As a VoiceLine Reseller Partner, you can profit from:

• The initial sale of hardware and calling time to your customers

• Recurring sales of calling time as your customers return to you again and again to recharge their accounts

You are not limited to a one-time sale, but will continue to profit as your customers keep making calls!

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VoiceLine BundleVoiceLine BundleVoiceLine BundleVoiceLine BundleTo get started, purchase our VoiceLine packages for only $119/each. Each package includes:To get started, purchase our VoiceLine packages for only $119/each. Each package includes:

• One InnoMedia MTA 6328-2Re VoIP telephone adapter

• One InnoMedia MTA 6328-2Re VoIP telephone adapter

• A single $35 VoiceLine calling account which can be applied as:

• A 1 month unlimited U.S./Canada calling account

• A $35 pay as you go account

• Other monthly calling plans can also be applied

Contact your Net2Phone account manager for more information!

• A single $35 VoiceLine calling account which can be applied as:

• A 1 month unlimited U.S./Canada calling account

• A $35 pay as you go account

• Other monthly calling plans can also be applied

Contact your Net2Phone account manager for more information!

Documents

Confidential Information: Under Non-Disclosure Agreement 1 An Introduction to the Net2Phone VoiceLine Service