Congratulations! You are the New EO Officer, Now What?

Carolyn ParsonsUtah Department of Workforce Services

Shirley Bray-SledgeVirginia Employment Commission

Cece SlaterCalifornia Employment Development Department

Emma WoodfordOklahoma Employment Security Commission

Utah Department of Workforce Services

August 2011

Carolyn Parsons

Equal Opportunity Officer

Overview of DWS• Single state service delivery, one EO Officer

• 9 Economic Service Areas

• Programs and services

• WIA

• Employment exchange

• TANF

• Food stamps

• Childcare

• Medicaid

Economic Service Area Map

Things to Do First•Familiarize yourself with your agency’s Methods of Administration (MOA)

•Know and understand all the programs and services covered under the EO provisions of WIA, 29 CFR Part 37

•Read 29 CFR Part 37 and have a copy handy for reference

Things to Do Firstcontinued……..

•Get to know other similarly situated state EO Officers•Review reports/logs of complaints your agency has previously received

Methods of Administration

Shirley M. Bray-SledgeState EO Officer

Virginia Employment CommissionCommonwealth of Virginia

Overview VEC

• VEC State Agency , one EO Officer• 3 Regions (Northern, Southwestern &

Southeastern)• Programs and services

– Unemployment Insurance/ Wagner-Peyser– Veteran Services/ Employer Services– Trade Act Assistance/ Foreign Labor Certification

– Rural Services Program– Migrant and Seasonal Farmworkers

VEC Regions

Things to Learn First

Federal Programs

Obtain knowledge of those programs

Understand the demographics of your state

Analyze/review your state’s activity for compliance

Ensure your MOA complies to the federal regulations

Resources

• www.dol.gov/oasam/programs/crc/external-compliance-assistance.htm

• WIA 188 Disability Checklist• NASWA EO Monitoring Tool• MOA Analysis checklist• CRC Webinars• New WIA EO Officers Toolkit

Cece Slater, ChiefEqual Employment Opportunity Office

Employment Development DepartmentState of California

California

New EO OfficerWhere to Now?

People to Talk to

Available Resources:

Your manager/staffLWIA Directors and EO Officers

Civil Rights CenterOther State EO OfficersOther Local EO Officers

Your State EO OfficerFormer EO Officer

Workforce Services Program

Emma J. Woodford

Civil Rights AdministratorADA Coordinator

Affirmative Action OfficerState WIA Equal Opportunity Officer

October 2008 – Present

Oklahoma Employment Security Commission

Oklahoma’s prosperity is enhanced by OESC's efforts to provide economic stability and employment security

OKLAHOMA WIA DESIGNATIONS

Things “NOT TO DO”In Your Role as a New EO Officer

Get to know your “Sphere of Influence” BUT

DO NOT be discouraged if they DO NOT want to know you!

DO NOT become intimidated!

DO NOT try to remember everything.

DO NOT sit on information too long.

DO NOT spend too much time focusing on what you DO NOT have; what you CANNOT do; and/or who WILL NOT help you.

DO NOT avoid regular communication with your boss or to ask for his/her help. DO NOT pay attention to the “Are You Kidding Me” look on his/her face the more you talk or the developing scowl the longer you remain in their presence.

And, DO NOT give into the overpowering urge to

RUN FORREST, RUN

DO NOT cease to be persistent in finding ways to learn that which you DO NOT know about your profession, and turn that which you DO know into a “Best Practice”!

Challenge Yourself Daily;

Believe In Yourself Often; and

NO MATTER WHAT…

DO NOT Give Up!

Summary and Conclusion

Questions or comments