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CONNECT 2015 NEW HORIZONS Sept. 30-Oct. 2 | Hollywood, FL | Diplomat Resort & Spa 1-800-533-7694 www.phccweb.org/connect Follow us on twitter @phccnatl and #PHCCconnect Strategies Solutions Success WITHIN REACH Grab the Early Bird Discount Today!

CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

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Page 1: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

CONNECT 2015NEW HORIZONSSept. 30-Oct. 2 | Hollywood, FL | Diplomat Resort & Spa

1-800-533-7694 www.phccweb.org/connect

� Follow us on twitter

@phccnatland #PHCCconnect

Strategies Solutions SuccessW I T H I N R E A C H

Grab the Early Bird Discount Today!

Page 2: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

EDUCATIONAL FOUNDATION

DIAMOND

PLATINUM

GOLD

SILVER

BRONZE

THANK YOUto our CONNECT 2015 Sponsors.

Together, we’re building a better future for our industry!

Page 3: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

A “Shore” Thing for Your BusinessAgainst breathtaking views of the Atlantic Ocean and

the Intracoastal Waterway, set your sights on learning

more about the latest products, services, business

management strategies, and workforce development

approaches … all under one roof. This must-attend

conference – the only national event for p-h-c

contractors – will put powerful ideas within reach and

expand your business boundaries.

Soak up the latest innovative ideas and lessons from the pros – plus proven strategies from your peers – all geared to boost production, profitability, and countless possibilities within your own company.

Dive into an exceptional line-up of educational programs, contractor-led sessions, service and repair-focused seminars, and our popular Product & Technology Showcase … designed specifically to help you rise to the top in a sea of competitors.

Success is in the South Florida air! You’re sure to be inspired by keynoters CNN Hero Doc Hendley, who turned his work as a bartender in North Carolina into a way to help the 1.1 billion people worldwide who lack access to clean water, and Carey Lohrenz, the U.S. Navy’s first female F-14 fighter pilot, who will translate the lessons she learned in the cockpit at Mach 2 to your business challenges!

Strategies

Solutions

Success

Grab Your Early Bird Discount Before August 31

phccweb.org/connect

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Page 4: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

SCHEDULE AT A GLANCE

8 a.m. – 4:30 p.m. PHCC Board of Directors Meeting (PHCC members are invited to attend)

1:30 p.m. – 6:30 p.m. Sport Fishing Tournament (Pre-registration required)

2 p.m. – 6 p.m. Everglades Airboat Ride/Tour (Pre-registration required)

4:30 p.m. – 8:30 p.m. Everglades Airboat Ride/Tour (Pre-registration required)

8 a.m. – Noon PHCC Educational Foundation Board of Directors Meeting

8 a.m. – 11:30 a.m. Contractor Education Sessions – Sponsored by Kohler Company

Noon – 5 p.m.Chapter Leadership Lunch & Program – Sponsored by Federated Insurance (Pre-registration required)

12:30 p.m. – 5 p.m. PHCC Educational Foundation HVAC Apprentice Contest

1 p.m. – 4:30 p.m. Contractor Education Sessions – Sponsored by Kohler Company

2 p.m. – 3 p.m. PHCC Auxiliary Board of Directors Meeting

2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting

2 p.m. – 5 p.m.PHCC Educational Foundation Plumbing Apprentice Contest Orientation

3:30 p.m. – 4:30 p.m. PHCC Auxiliary State Officers and Zone Directors Reception

5 p.m. – 5:30 p.m. First Timers Get Together

5:30 p.m. – 7 p.m.CONNECT 2015 Opening Reception – Sponsored by Bradford White and InSinkErator

7 p.m. – 9 p.m.PHCC Educational Foundation Plumbing and HVAC Apprentice Contestant Dinner – Sponsored by Copper Development Association and A.O. Smith

7:30 p.m. – 10 p.m. PHCC PAC Fundraising Event (Pre-registration required)

Wednesday, September 30

Tuesday, September 29

4 CONNECT 2015 | phccweb.org/connect

Page 5: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

7 a.m. – 4 p.m. PHCC Educational Foundation Plumbing Apprentice Contest

7 a.m. – 7:45 a.m. Opening Breakfast – Sponsored by Bradford White

7:45 a.m. – 9 a.m.Keynote Presentation: Digging for Hope: Turning Wine to Water and Other Modern Day Miracles – Presented by Doc Hendley, Sponsored by Viega

9 a.m. – 1 p.m. Product and Technology Showcase including Lunch

9 a.m. – 2 p.m. PHCC Educational Foundation HVAC Apprentice Contest

1:15 p.m. – 4:45 p.m. Express Learning Sessions – Sponsored by Kohler Company

2 p.m. – 4 p.m. PHCC Auxiliary Business Meeting

3 p.m. – 4:30 p.m. Association Executives Council (AEC) Board Meeting

4:30 p.m. – 5:30 p.m. Union-Affiliated Contractors (UAC) Trustee Meeting

4:30 p.m. – 6 p.m. Quality Service Contractors (QSC) Reception

5 p.m. – 6:30 p.m. PHCC Educational Foundation Donor Reception (By invitation)

5:30 p.m. – 7:30 p.m.Union-Affiliated Contractors (UAC) Reception (Pre-registration required)

7 p.m. – 9 p.m. Past National Officers’ Dinner (By invitation)

7:30 a.m. – 10 a.m.PHCC Educational Foundation Plumbing and HVAC Apprentice Post-Contest Review and Tear Down

7:30 a.m. – 8:15 a.m. Coffee and Conversation / Zone Information Exchange

7:30 a.m. – 8:30 a.m. PHCC Auxiliary Life Member Breakfast

8:30 a.m. – 10 a.m. PHCC Annual Business Meeting and Voting

8:45 a.m. – 9:15 a.m. PHCC Auxiliary Post Convention Board Meeting

9:15 a.m. – 10 a.m. PHCC Auxiliary Committee Information Exchange

10 a.m. – 11:30 a.m.PHCC Educational Foundation Plumbing and HVAC Apprentice Contestant Seminars

10:15 a.m. – 11:15 a.m.Keynote Presentation: Lessons in Leadership – Presented by Carey Lohrenz, Sponsored by Kohler Company

11:30 a.m. – 1 p.m. PHCC 2015 Awards Luncheon — Hosted by the PHCC Auxiliary — Sponsored by InSinkErator

1:15 p.m. – 2:45 p.m. PHCC Auxiliary Entertainment and Awards Presentation

1:15 p.m. – 4:30 p.m.Contractor Education Sessions — Sponsored by Kohler Company

1:15 p.m. – 4:30 p.m. Chapter Executives Education and Roundtable Session

3 p.m. – 4 p.m. PHCC Post Convention Board of Directors Meeting

6 p.m. – 7:30 p.m.PHCC Officer Installation and Closing Reception — Sponsored by Federated Insurance

Thursday, October 1

Friday, October 2

Saturday, October 37:15 a.m. – 2:30 p.m.

Golf Tournament at Country Club of Miami (Pre-registration required)

Grab Your Early Bird Discount Before August 31 | CONNECT 2015 5

Page 6: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

Contractor Education SessionsSponsored by Kohler Company

8 a.m. – 9:30 a.m. Building a Service Culture

—Beth Dobkin, QSC Business Coach

Presented by QSC

Imagine what would happen if everyone on your team had a shared purpose and every interaction and transaction focused on a common cause. That’s a must in the service industry! Come and find out how to get everyone on the same page … and how to make your work environment more harmonious.

Customer Service Superiority – Differentiate & Dominate—Steve Coscia, CSP, Coscia Communications

Successful plumbing and heating companies dominate their marketplace by differentiating their services and delivering exceptional customer experiences. Learn how to implement effective relationship-building strategies … plus discover proven processes that will enable your front-line team to handle difficult customers. Flowcharts, templates, and diagrams provided.

Close More Sales: Commercial Service Sales Differentiation—James Graening, B2B Sales Excellence

Learn how to close more commercial service agreements and project sales by introducing new technologies, providing financial justification, and “bundling” service offerings. Explore the comprehensive sales process used for qualification, differentiation and marketing approaches, target markets to pursue, and how to perform a simple building performance assessment.

10 a.m. – 11:30 a.m. Bank on This: Best Tips on Business Banking—Les Hanks, QSC Business Coach

Presented by QSC

Lend us your ear, and get the inside scoop on banking relationships and key business facts: what banks are looking for when making business loan decisions, 8 common mistakes related to your financial picture, suggestions for improving cash flow, 12 tips for getting loan approvals, and more. Owners and key management personnel can take this session to the bank!

How Do They DO That? Secret Tech Weapons for P-H-C Professionals—Beth Ziesenis, Your Nerdy Best Friend

In this high-energy session, Beth Ziesenis will show you how to use 30+ free and bargain tech tools to work more efficiently with your teams, automate those little tasks that keep you from your real work, create professional-level graphics, and wow your customers and colleagues … all from your mobile device … without an IT degree!

Make It Make Sense: Financial Justification for Commercial Service Building Solutions—James Graening, B2B Sales Excellence

There are simple methods for presenting, collecting, and providing costs to justify planned maintenance, energy retrofit work, and bundled solutions. Discover how to use them to close more service agreements and commercial service solutions. Get priceless information and worksheets on collecting specific financial information from the prospect, plus presentation materials and tips for closing sales.

Tuesday, September 29

Wednesday, September 30

8 a.m. – 4:30 p.m.PHCC Board of Directors MeetingPHCC members are invited to attend.

1:30 p.m. – 6:30 p.m.Sport Fishing TournamentSee The BEST of South Florida section (page 14) for description.Pre-registration required.

2 p.m. – 6 p.m. or 4:30 p.m. – 8:30 p.m.Everglades Airboat Ride/Tour See The BEST of South Florida section (page 14) for description.Pre-registration required.

6 CONNECT 2015 | phccweb.org/connect

Page 7: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

Noon – 5 p.m.Chapter Leadership Lunch & Program

Sponsored by Federated

Insurance

All Hands on Deck! Come aboard the PHCC LeaderSHIP with fellow members and chapter executive directors as we chart a course designed to help you create a better future for our members at the local, state and national levels. We’ll explore the elements of PHCC’s Golden Circle, narrow them down to single statements of “Why, How and What,” and identify action steps that you can implement to drive mission success for your chapter and the entire organization. There is no charge to attend, but pre-registration and tickets are required.

12:30 p.m. – 5 p.m.PHCC Educational Foundation HVAC Apprentice Contest—Day 1

EDUCATIONAL FOUNDATION

Watch the next generation of HVAC technicians demonstrate their knowledge and skills in brazing and refrigerant recovery.

Headline sponsors: AHRI and Coburn Supply Company. Off-site at Sheridan Technical College; shuttle bus service available for those interested in watching the contest and/or touring the college.

Contractor Education SessionsSponsored by Kohler Company

1 p.m. – 2:30 p.m. Lessons from the Pros: Adding HVAC to Your Business

— Roger Fouche, Former Owner, Schaal

Heating & Cooling

—Doug Isley, L.E. Isley & Sons, Inc.

—Lindsey Frank, Milton Frank Plumbing

—Beth Dobkin, QSC Business Coach

Presented by QSC

You’ve committed to being progressive in your business and have decided that adding an HVAC division is your key to growth. Improve your chance for success with these “do’s and don’ts” from the pros!

All Aboard! Don’t Miss the BIM & Cloud Collaboration Boat—Kirk Alter, Fast Management Inc.

—William Todd, A&W Plumbing

Every contract bid on worthwhile projects will soon require capabilities in BIM and cloud collaboration tools. Learn the latest on software and hardware collaboration tools; plus watch one of your peers get a chance to prove that anyone can learn how to navigate the waters of construction tech.

3 p.m. – 4:30 p.m.Secrets to Building and Keeping an All-Star Service Team— Mike Montano, 1-800-AnyTyme Plumbing,

Heating, and Cooling

Presented by QSC

In today’s digital marketplace, your reputation is vulnerable to threats from every side: Yelp, the “Uber-ization” of home services, poor employees tarnishing your reputation, etc. Learn how to build and keep a team that lives your service values and protects your brand.

Nerds Unite! Tech Tool and App Exchange Session—Beth Ziesenis, Your Nerdy Best Friend

Have your own favorite time-saving, productivity-increasing, rear-kicking technology secrets? Want to know what’s working for others? Join us for this lively, interactive session, and share your favorite technology tools with your colleagues.

5:30 p.m. – 7 p.m. Opening Reception

Sponsored by Bradford White and

InSinkErator

Join us poolside and oceanfront for some fabulous food, drinks, and music! Find your friends and make plans for the rest of the week.

7:30 p.m. – 10 p.m.

PHCC-PAC Fundraising Event All aboard The Venetian Lady! This beautiful private yacht will take you on a memorable 2-hour cruise on the Intracoastal Waterway. Enjoy an open bar, food, and music while helping support PHCC’s Political Action Committee. A signed prior approval form (available in advance or at the registration desk) is required to attend. Pre-registration required.

Grab Your Early Bird Discount Before August 31 | CONNECT 2015 7

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8 CONNECT 2015 | phccweb.org/connect

7 a.m. – 4 p.m.PHCC Educational Foundation Plumbing Apprentice Contest

EDUCATIONAL FOUNDATION

Watch the next generation of plumbing technicians demonstrate their knowledge and skills in this exciting contest. Headline

sponsors: A.O. Smith, ChannelLock, Copper Development Association, Delta, IPS Corporation, Uponor, Viega, and Zoeller.

7 a.m. – 7:45 a.m.Opening Breakfast

Sponsored by Bradford White

Join Bradford White for a deluxe continental breakfast and industry update prior to the keynote speaker.

7:45 a.m. – 9 a.m.Opening Session

Sponsored by Viega

Digging for Hope: Turning Wine to Water and Other Modern Day Miracles—Presented by Doc Hendley

Once a bartender in North Carolina, Doc Hendley turned pouring wine and playing music into a way to help the 1.1 billion people worldwide who lack access to clean water. His message is sure to inspire all who share the critical role our industry plays in protecting the health, safety and environment of people around the globe. You’ll quickly discover why this creator of the Wine to Water Foundation was named one of the Top 10 CNN Heroes.

9 a.m. – 1 p.m. Product and Technology Showcase and Lunch

This Product and Technology Showcase isn’t just another industry trade show; it’s an intimate setting where contractors, manufacturers, and other vendors gather to learn and exchange ideas about products, technologies, and advancements in the p-h-c industry. This 4-hour event is the best opportunity you’ll have all year for networking and learning … and is a strategic investment in the growth of your company.

Thursday, October 19 a.m. – 2 p.m. PHCC Educational Foundation HVAC Apprentice Contest—Day 2

In the final day of this exciting contest, watch future HVAC contractors demonstrate their knowledge and skills in calculations, electrical troubleshooting, and basic electrical skills and wiring. Headline sponsors: AHRI and Coburn Supply Company.

Express Learning Sessions

Sponsored by Kohler Company

1:15 p.m. – 2:15 p.m.

Making Raving Fans: How One Company Increased Revenues by 300% with a GREAT Service Strategy

— Susan Roberts Frew, Sunshine

Plumbing, Heating & Air

Presented by QSC

By delighting its customers, Sunshine Plumbing, Heating & Air is projected to reach $1.8 million in revenue this year, up from $179,000 in 2012. The company accomplished this growth using a strategic, laser-focused marketing plan and “12 Points of Love” with its customers. Come and learn Sunshine’s “secret sauce” … and how you can apply it in your business.

Distracted Driving – What’s Important to You?—Jerry Leemkuil, Federated Insurance

Mobile devices continue to be a leading cause of distraction behind the wheel, resulting in devastating consequences for businesses and families. Find out what other business owners are doing to successfully address these dangers. Learn more about the importance of adopting a mobile device policy, having regular safety meetings, and leveraging technology to educate your employees. Complimentary Federated Insurance resources will be provided.

8 CONNECT 2015 | phccweb.org/connect

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Grab Your Early Bird Discount Before August 31 | CONNECT 2015 9

Mechanical Systems for Mega-Homes—Dan Foley, Foley Mechanical, Inc.

Designing and installing mechanical systems for large, custom homes can be a profitable part of your business but requires careful planning and execution. Learn how an award-winning mechanical contractor has made this niche market a core part of his business. Topics will cover lead generation, pricing, design, construction documents, scheduling, payment, and more.

2:30 p.m. – 3:30 p.m.How to TRIPLE Your Sales by Getting Your Internet Marketing Right—Josh Nelson, Plumbing & HVAC SEO

Presented by QSC

Discover how other plumbing and HVAC business owners multiplied their sales by properly leveraging SEO, Google Maps optimization, content development, social media, paid online marketing, and more. The author of the Complete Guide to Internet Marketing for Plumbing Contractors will help you develop an action plan for getting your internet marketing right!

You Don’t Get an Office Just Because Your Last Name is On Our Trucks! Family Issues in the P-H-C Industry—Kirk Alter, Fast Management Inc.

Take a look at the staff list of most p-h-c companies … for better or for worse, you’ll probably see a lot of folks with the same last name! Come explore the common causes for conflicts in family businesses and how to avoid them with planning, separation of duties, and clear definitions of powers. Plus learn how to avoid the trap of accumulating too many family members on the company payroll and keep advancement channels open for non-family members.

I’ve Come to Vent … Correctly—Bill Spohn, TruTech Tools, LTD

Proper venting is a critical part of your business! Don’t miss this complete overview of the combustion venting process, where you’ll learn about the importance of “sufficient air” and discover clues that indicate air combustion issues. You’ll also find out how tighter building construction, shell retrofits, and equipment replacement impact the work you do … plus see real examples of “Good Vents Gone Bad.”

3:45 p.m. – 4:45 p.m.The Think Tank: Ideas and Innovations That Work—Beth Dobkin, QSC Business Coach

Presented by QSC

Great ideas can motivate, save you money, boost your marketing, improve time management, enhance your customer service, and give you the edge on technology. Come prepared to share at least one idea that works well for you and may be a bit outside the proverbial “box” … and take home new insights and proven practices that’ll keep you on top of industry trends and help you grow your business effectively.

Your First Line of Management – Creating Super Foremen!—Kirk Alter, Fast Management Inc.

Your foremen make or break every project. They need to keep crews running and materials flowing while juggling demands coming from all directions. Is it any wonder that they sometimes struggle with setting the right priorities and doing the planning and thinking you need them to do? Learn what it takes to grow professional foremen … and how they need to spend their day to achieve Super Foreman status!

Pathogen Risk Reduction by Design— Jorge Megias, Viega

We’ll discuss the importance of how to maintain water quality and microbial growth in commercial plumbing systems. Learn about waterborne pathogens and new design strategies to reduce the risk of bacteria, such as dangerous Legionella, in commercial potable water systems. We’ll examine the effects of temperature, stagnation, and “dead legs” by explaining ring and series water flow, plus cover Legionella guidelines and standards from a liability perspective.

4:45 p.m. – 6 p.m. Quality Service Contractors Reception

Open to anyone interested in QSC. Discover what makes QSC contractors the “Best of the Best.”

5:30 p.m. – 7:30 p.m.Union-Affiliated Contractors Reception

This event is a must-attend for anyone interested in the success of the signatory sector of the industry. UAC guests can expect to build

relationships with some of their industry’s key leaders. Pre-registration required.

Grab Your Early Bird Discount Before August 31 | CONNECT 2015 9

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10 CONNECT 2015 | phccweb.org/connect

7:30 a.m. – 8:15 a.m.Coffee and Conversation / Zone Information ExchangeMeet with other contractors and enjoy coffee and pastries. Take this opportunity to discuss issues with your Zone Director that you would like PHCC to consider on a national level.

8:30 a.m. – 10 a.m. PHCC Annual Business Meeting and Voting for Vice PresidentThis is your opportunity to exercise your vote and participate in the direction of the association.

10:15 a.m. – 11:15 a.m. Keynote Presentation

Sponsored by Kohler Company

Lessons in Leadership—Presented by Carey Lohrenz

Who knows better how to succeed in one of the most demanding, extreme environments imaginable – the cockpit at Mach 2 – than the U.S. Navy’s first female F-14 fighter pilot. Don’t miss this leadership expert translate the lessons she learned at Mach 2 to your business challenges, including market change, customer evolution, and the importance of adaptability. Lohrenz will share experiences and advice on how to supercharge performance in today’s competitive business environments. Presentation will begin

immediately following Annual Business

Meeting.

11:30 a.m. – 1 p.m. PHCC 2015 Awards Luncheon

Hosted by the PHCC Auxiliary; Sponsored by InSinkErator

The PHCC Auxiliary and InSinkErator bring you the 2015 Awards Luncheon celebrating the best of PHCC. Join PHCC–National Association, the PHCC Educational Foundation, the PHCC–National Auxiliary, and the Associations Executives Council in recognizing outstanding achievement of the association’s best for 2015.

Friday, October 2Contractor Education Sessions

Sponsored by Kohler Company

1:15 p.m. – 2:45 p.m. Conscious Communications: It’s More Than Checking the Boxes— Sharon Ellis, SQE Communications Group

Have you ever felt like you’ve done everything you can to ensure the project goes smoothly? So … what happened? Join us for answers, as we explore communication challenges, barriers to listening, how to communicate and influence effectively, and more. You’re sure to leave this session understanding the benefits – and how-to’s – of communicating consciously!

Welcome to Virtual Washington, D.C.: A Workout for Political Junkies

— Mark Riso, Director of Government

Relations, PHCC

PHCC brings the political pulse of our Nation’s Capital to Hollywood, Fla. The political landscape is ever changing, and CONNECT 2015 will host a political showdown of all the election insight and policy news. Prepare to wear your election hats as the next President of the United States will be unveiled. Get ready for pure political energy. PHCC will provide seat belts.

3 p.m. – 4:30 p.m.Positively Different: Leading With Impact

— Sharon Ellis, SQE Communications Group

Frustrated because a tech never speaks up in meetings when you think he should … or that your project manager seems stuck in a rut? Understand how people are energized, how they take in information, how they make decisions, and more. Then learn how to leverage innate behavior differences – as described by the Myers-Briggs Type Indicator® – to result in positive outcomes (and bottom lines!) for your business.

Rally to Recruit: Local WorkForce Initiatives That Can Work for You

—Sam Dowdy, S&D Plumbing

— Gordy Noe, Pioneer Heating & Air

Conditioning

When it comes to meeting today’s critical workforce development demands, you need to think nationally and act locally. Find out how two contractors are successfully connecting with students, parents, educators, and government officials in their local areas … and changing the image of the industry as a whole. Plus, see for yourself how a “Ride and Decide” program has sparked big success in Knoxville, Tenn. … and how it can work for you, too!

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Grab Your Early Bird Discount Before August 31 | CONNECT 2015 11

San Antonio Marriott San Antonio Marriott Rivercenter

San Antonio, Texas

Save the Date!CONNECT 2016!

Oct. 19-21

6 p.m. – 7:30 p.m.PHCC Officer Installation and Closing Reception

Sponsored by Federated

Insurance

Celebrate the installation of our national PHCC, Auxiliary and AEC officers and close out the week with a PARTY … Latin style. Get your Samba on! Jacket and tie recommended.

7:15 a.m. – 2:30 p.m.

Golf Tournament at Country Club of MiamiSee The BEST of South Florida section (page 14) for description. Pre-registration required.

Saturday, October 3

Page 12: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

PHCC National Auxiliary SchedulePLUMBING-HEATING-COOLINGCONTRACTORS ASSOCIATION

NATIONAL AUXILIARYThe PHCC Auxiliary invites you to attend CONNECT 2015! Be sure to stop by the Marketing Desk for PHCC logo items on sale … and to view and bid on the great items up for Silent Auction! In addition to CONNECT activities, you can choose from many other Auxiliary events, shown below.

12 CONNECT 2015 | phccweb.org/connect

Programs for State & Local Chapter ExecutivesThe Association Executives Council (AEC) of PHCC invites all chapter executives to the following events.

Wednesday, September 30

10 a.m. – Noon PHCC Auxiliary Committee Meetings

Noon Silent Auction Begins

2 p.m. – 3 p.m. PHCC Auxiliary Board of Directors Meeting

3:30 p.m. – 4:30 p.m.PHCC Auxiliary State Officers and Zone Directors Reception Sponsored by Brasscraft

Thursday, October 1

2 p.m. – 4 p.m. PHCC Auxiliary Business Meeting

Friday, October 2

7:30 a.m. – 8:30 a.m. PHCC Auxiliary Life Member Breakfast Sponsored by LA-CO Industries

8:45 a.m. – 9:15 a.m. PHCC Auxiliary Post Convention Board Meeting

9:15 a.m. – 10 a.m. PHCC Auxiliary Committee Information Exchange

10 a.m. Silent Auction Ends

11:30 a.m. – 1 p.m.PHCC 2015 Awards Luncheon—Hosted by the PHCC Auxiliary. Sponsored by InSinkErator

1:15 p.m. – 2:45 p.m. PHCC Auxiliary Entertainment and Awards Presentation

3:30 p.m. – 5:30 p.m. PHCC Auxiliary Make-Up Sessions — Look your best for the evening’s event!

6 p.m. – 7:30 p.m.PHCC, Auxiliary and AEC Officer Installation and Closing Reception. Sponsored by Federated Insurance

Wednesday, September 30

Noon – 5 p.m.PHCC Volunteer Leadership Lunch and WorkshopSponsored by Federated Insurance

Set sail with fellow volunteers and chapter EDs on PHCC’s LeaderSHIP as we help you create a better future for members at every level. We’ll explore the PHCC Golden Circle — and also identify actions you can take to drive success for your chapter and PHCC as a whole. Attendance is free, but pre-registration and tickets are required.

Thursday, October 1

3 p.m. – 4:30 p.m. AEC Board Meeting (All chapter executives are invited.)

Friday, October 2

1:30 p.m. – 4:30 p.m.AEC Education and Roundtable Session: Values-Driven Leadership— Presented by Curt Fowler

In this exciting hands-on workshop, you’ll learn how core values can and should be your greatest strategic asset. We’ll explore how some of the nation’s best companies leverage their core values and how you can uncover and tap into the fundamental principles of your organization that make it unique

Page 13: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

Grab Your Early Bird Discount Before August 31 | CONNECT 2015 13

Diplomat Resort & Spa CONNECT 2015 Headquarters HotelTucked neatly onto a secluded barrier island between Miami and Fort Lauderdale, the Diplomat Resort & Spa sits right on the shores of the Atlantic Ocean and just across the street from the Intracoastal Waterway. Between meetings, relaxing pleasures include a full-service spa with views of the Atlantic Ocean, two beachfront pools, a 24-Hour Fitness Center, Kids Club, six restaurants and a private marina.

From the hotel, it is a short trolley ride to Hollywood’s historic oceanfront Boardwalk. Water taxis depart from the resort daily, providing a scenic tour along the Intracoastal Waterway to points of interest, including Fort Lauderdale’s Las Olas Boulevard brimming with shops, restaurants, and galleries. Bring your family and enjoy South Florida with the convenience of this great location!

Hollywood Beach

Hollywood Beach features a one-of-a-kind oceanfront promenade – the Hollywood Beach Boardwalk – that stretches nearly two and a half miles along the Atlantic Ocean. Named one of America’s Best Beach Boardwalks by Travel + Leisure magazine, this brick-paved thoroughfare is a haven for joggers, bicyclists, and roller-bladers. With easy ocean access, village-like charm, and numerous highly-rated restaurants, the Hollywood Beach Boardwalk is a can’t-miss destination.

Single/Double: $189.00*Ocean Front Rooms: $214.00*Diplomat Suite: $239.00*Corner Suite: $269.00*

*Room rates are subject to applicable state and local taxes (currently 11%) in effect at time of check-out. Reserve your room today: PHCC preferred rates will be available until August 31, 2015, or until the group block is sold out, whichever comes first. Make reservations online through the link on the PHCC website, or by calling the Diplomat reservation desk at (855) 689-2911 and asking for the PHCC rate.

Hotel Information:

Diplomat Resort & Spa 3555 South Ocean Dr

Hollywood, FL 33019

Tel: (954) 602-6000

www.diplomatresort.com

Page 14: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

SPORT FISHING TOURNAMENTTuesday, September 29

1:30 p.m. – 6:30 p.m.

No need for long boat rides to get to deep water and great fishing … in Hollywood, Fla., you’re already there! Experience the exciting world of South Florida big game deep sea fishing. Book as an individual, or get a group together to reserve an entire boat (6-person max). Add a little friendly competition, and you’ve got the perfect activity for your visit to CONNECT! Cost is $150 per person; includes transportation from the hotel, 4-hour boat charter with Captain and mate, all fishing equipment, licenses, and beverages.Pre-registration required; limited seats available.

EVERGLADES AIRBOAT RIDE/TOUR

Tuesday, September 29

2 p.m. – 6 p.m. or 4:30 p.m. – 8:30 p.m.

Take a journey deep into the Everglades on this private airboat adventure – a two-hour ride traveling more than 34 miles into the Everglades and up along the border of the Loxahatchee National Wildlife Refuge. These smaller airboats (7-9 passenger) are able to navigate through the “River of Grass” at top speeds as well as into remote areas of the Everglades, providing you with a once-in-a-lifetime experience! Cost is $100 per

person; includes transportation from the hotel.Pre-registration required; limited seats available.

The BEST of South Florida!

Everglades Holiday ParkAvailable any day; book on your own schedule.

Your visit to Everglades Holiday Park includes an airboat ride, alligator show, and more. Glide across the “River of Grass” and let the sights and sounds of alligators, snakes, wading birds, and unique vegetation steal the show. Return to the docks after an invigorating 60-minute tour, and get ready for an entertaining gator show featuring the Gator Boys Alligator Rescue. VIP tours at Everglades Holiday Park include transportation from the hotel. Cost is $55 plus

tax. For information on how you can reserve your exclusive VIP tour today, call the Park directly at (954) 434-8113. Learn more at www.evergladesholidaypark.com.

GOLF TOURNAMENT Country Club of Miami 6801 NW 186 Street Hialeah, FL 33015

Saturday, October 3

7:15 a.m. – 2:30 p.m.

Join us for a fun day of golf at this nostalgic course, filled with history! A Robert Trent Jones design, Country Club of Miami was founded in 1961, with Arnold Palmer as its first professional. The club’s most famous member and resident was comedian-actor Jackie Gleason, who played host to celebrity golfers including Bob Hope and Bing Crosby. Now you can see for yourself where Jack Nicklaus played his first professional tournament and Lee Trevino won his fourth. Our four-person scramble format allows for both experienced and amateur golfers to enjoy this beautiful course. Register today! Cost is $115

per person; includes transportation from hotel, golf, cart, range balls, lunch, and prizes. Bus departs the Diplomat at 7:15 a.m. for an 8:30 a.m. shotgun start. Lunch and awards follow golf, and you’ll return to the Diplomat around 2:30 p.m. A limited number of rental clubs are available for $30 per set, so make sure to reserve in advance.Pre-registration required.

These activities are offered by PHCC of Florida; for more information,

please email [email protected].

14 CONNECT 2015 | phccweb.org/connect

Page 15: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

CONNECT 2015 REGISTRATION FORM & INFORMATION*

Company

Registrant 1 Badge Nickname

Address

City State Zip

Phone Fax

Email Special Promo Code

Registrant 2Badge Nickname

Email

Registrant 3Badge Nickname

Email

REGISTRATION FEES QTY Through Aug. 31 TOTAL

$495 $595 =

from same company $445 $545 =

from same company $395 $495 =

$595 $695 =

$395 $495 =

$295 $395 =

$295 $395 =

$250 $350 =

$250 $350 =

$250 $350 =

$100 $100 =

$175 $175 =

$125 $125 =

=

$100 $100 =

$150 $150 =

$115 $115 =

TOTAL =

PAYMENT INFORMATION VISA MC AMEX

ZIP

By registering for CONNECT 2015, I understand that I may be contacted by Product & Technology Showcase exhibitors and that photos taken of me during the event may be used in PHCC promotional materials.

Call: (800) 533-7694 • Fax: 703-237-7442 • Register online: phccweb.org/connect • Email: [email protected]

* PHCC Eligibility Policy: CONNECT 2015 and the Product & Technology Showcase are open to all p-h-c contractors, their employees and spouses. Associate Members/industry partners who are not exhibitors are ineligible to attend.

All registration cancellations must be in writing. Refunds for cancellations made after Sept. 23, 2015, will be charged a $25 processing fee.

Page 16: CONNECT 2015 NEW HORIZONS · 2015-10-06 · 2 p.m. – 5 p.m. PHCC Past National Officers’ Meeting 2 p.m. – 5 p.m. PHCC Educational Foundation Plumbing Apprentice Contest Orientation

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