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Connecting the Dots Managing, mentoring, and measuring content for marketing James Mathewson, Program Director, Content Platforms, IBM 05.08.2018

Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

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Page 1: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Connecting the DotsManaging, mentoring, and measuring content for marketing

James Mathewson, Program Director, Content Platforms, IBM

05.08.2018

Page 2: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

• Managing content with Acrolinx• Style, usage, terminology, and tone• Governance• Workflow

• Mentoring authors and editors• Guidance• Training• Content strategy

• Measuring content effectiveness• Marketing KPIs• Business segmentation• Causation and correlation

Connecting the Dots

Page 3: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Where do you start?

Managing

MentoringMeasuring

Page 4: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

ManagingAligning Acrolinx to corporate standards and content workflows

Page 5: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Style, usage, terminology, and tone

Page 6: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Governance

Do you have duplicate content?

Are there valuable content opportunities that no one in your company is working on?

Do your departments compete against each other for audience time and attention?

Page 7: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations
Page 8: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations
Page 9: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Content workflow

Page 10: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

MentoringUsing Acrolinx to train writers and editors

Page 11: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Guidance

Page 12: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Training

Page 13: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Content strategy

Page 14: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

MeasuringUsing Acrolinx to get results

Page 15: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Marketing KPIs

Lead conversion funnel. Image credit – Business2community.com

Page 16: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Business segmentation

Page 17: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations

Causation and correlation

Page 18: Connecting the Dots€¦ · Content Creation Agency & DSG DAM Bynder + Stibo ibm.com Land Analytic Dashboard DPD CMS Drupal Marketing Automation Unica Digital Registry Registrations