Considering the Safety of your Most Critical Assets: Maximo HSE for your Business

1

Kyle Harding – Senior Designer ArchitectDaniel Boyd – World Wide Sales Leader

Agenda

•High Level Overview

• IoT Worker Insights

• Maximo HSE

•Primary Integration Use Case / Value Prop

2

To their family, this is the most

important part of their day.

Everyone deserves to come home - IBM Maximo Worker Insights

What are the challenges?Work accidents remain a huge, cross-industry

problem despite safety regulations and

procedures. Even a non-fatal injury can have a

potentially devastating effect on an employee’s

health and livelihood.

How IBM IoT can help?IBM Maximo Worker Insights is a SaaS

solution designed to improve workplace

safety and prevent accidents using IoT data

from wearables, environmental sensors and

other data.

151 workers are injured every 15 seconds

317 million accidents take place on the job each year

321,000 people die each year from occupational hazards

Work related injuries and deaths cost employers $3 trillion per year

A Safety Program is a Core Focus of CEO’s and Operational Executives

Source: International Labor Statistics

Situational Overview

4

How is this relevant?

A Fortune 150 manufacturer reduced its lost workday rate by 97

percent within 1 year

Injury rate reduced by 86% related to Fatigue and Falls*

A top 20 construction company achieved significant safety improvements including 90

percent of worksites experiencing no lost-time

incidents

?

How can I predict an impending safety incident and the cause?

How do I achieve optimal employee efficiency and availability?

How can I operationalize my Worksite safety plan?

In a Warehouse -- 27 Proximity alerts received in six weeks which resulted in a 100% reduction in injuries*

Process Integration with IoT Solutions

SampleFindings from

IoT implementations

5*Worker Insights specific findings

Estimated Costs of Occupational Injuries worksheet on the OSHA website helps determine the cost of a particular injury

Worker Insights

# of Workers 1000

List Price /

month

$9,000

Annual Price $108,000

Note 1:

https://www.osha.gov/dcsp/smallbu

siness/safetypays/estimator.html

Sample ROI:

ROI / Savings (Annual)

Total Incident

Cost (2 types)

$1,637,246

50% Incident

Avoidance

$818,623

WI Price $108,000

Savings (ROI) > $700,000

Incident Fracture Concussion

Annual cost

per Incident1$106,633 $124,681

Incident freq/

1000 workers1

6 8

Total Cost $639,798 $997,448

ROI Assumptions• Only two types of workplace

incidents assumed – fractures and concussions (direct cost)

• Avoidance of 50% of incidents with WI

• Based on incidents per 1000 workers from OSHA averages

SaaS Pricing• Priced per worker (50 worker

increments)• Embeds IoT P based on 5 devices

per worker• Additional capacity purchased with

capacity units

ROI Analysis

6

The scope for developing a business case embraces the following factors (beyond lost days due to incidents only)

▪ Work Time Costs

– Time lost from work by injured employee

– Lost time by fellow employees

– Lost time by supervisor

– Time lost for replacing damaged equipment/ clean up

• Wages/ overtime

– Overhead cost (while work was disrupted).

– Replacement worker/ reschedule

▪ Production loss/worker distraction

– Loss of morale

– Loss of skill/efficiency - slowed production

– Training costs/replacement worker

– Reduced productivity of injured worker

▪ SLA

– Failure to fill orders- overtime

– Costs of SLA fines 3rd party contracts

– Damaged goods

▪ Administrative time to investigate the accident

– Paperwork

– Reporting of accidents to authorities

– Evaluation

▪ Legal issues

– Legal cost

– Third-party liability

– Workers compensation/premium

– Costs of fines associated with accident

▪ Equipment

– Damage to tools, equipment, and other property.

– Damage to goods

– Time required to do repair damaged Equipment

▪ Medical

– Medical insurance of workers and premiums

– First aid material

– Time spent providing first aid

– Doctor's services and on site treatment

– transport to hospital

– Hospital fees

– Rehabilitation fees

▪ Reputation

– Press

– Customer Satisfaction

Hazardous Workplaces - The Hidden Costs of Incidents

5 Elements of a Good

Incident Report

1 – Accurate: Clear & Specific

2 – Factual: Objective & Unbiased

3- Complete: Include What, When, Where, Why and How

4- Graphic : Include diagrams and maps of what happened and where.

5 – Valid: Obtain signature of all people involved

How insights on workers advances safety

What’s Next

What is happening

What happened

Basic / Reactive Reports

Alerts for Near Real time issues

Contextual Awareness

How are future incidents prevented

Trends

What should be done

Alerts / Notifications

Standard Reports

Safety Compliance

What is the problem

Ad Hoc Reports

Predictive Insights

Max

imo

Wo

rker

Insi

ghts

Smar

t D

evic

es

Safe

ty R

epo

rts

8

Worker Insights SaaS on IBM Cloud

WearablesSensors

Real-time and historical dashboard(Senior Management / Executive View)

Dashboard / KPI’s / Monitoring

Supervisor Mobile App

Maximo HSE Integration

Maximo Worker Insights - A multi-tenant, containerized analytics SaaS solution embedding IoT Platform and leveraging the edge

WorkerMobile App

Partner Edge

Gateways

IoT Platform

Kubernetes

&

ExtensibleIndustryAnalytics

Edge

EdgeWeather

&3rd Party Data

9

Watson IoT

Platform

▪ Android Phone or iPhone for Worker, GPS, Hub for

sensors, will also provide proximity between 2 phones

▪ TI Sensor Tag, Nordic Thingy*, SmartCone Sensor

Tag* Smart tag packed with few sensors: Movement,

Temp, barometer, Panic button

▪ Garmin VivoFit: Heart rate, Heart rate variability,

steps, activity sensors

▪ iPad / Android / Web dashboard for supervisor

▪ Radius Beacon Dots: Beacon sticker for basic PPE

(personal protective equipment) tracking. e.g. helmet

and shoe tracking

▪ Radius Beacons, Estimote Beacons: Beacons

utilized for proximity

▪ Industrial Scientific* -- Gas Device, Air Quality

▪ Laird**: Edge Gateway**

IBM Maximo

Worker Insights▪ Mitsufuji Hamon*: Wearable Clothing

▪ SmartCone : Edge Gateway, Video, Temperature,

Humidity, Proximity, Sensor Tag *, RFID tag **

Edge

Edge

* Integration Supported 4Q18

** Integration Support Planed

We are expanding the ecosystem of supported devices

10

7

IoT Worker Insights Overview

IoT Worker Insights - Shields

IoT Worker Insights –List of Hazards

How Reporting Incidents (Actual Incidents and Near Misses) are Handled Today

Foreman manually fills out incident form

Bob almost gets hit by a piece of machinery at a

job site

Bob reports the near miss incident

Foreman gets signoff on form

Bob does not report it

A co-worker gets struck at

the same location

Jobsite comes to a complete

stop

Incident costs the company

$300k

Foreman meets with safety coordinator to discuss a plan to track

existing routes and come up with safer

routes

6 weeks later a new route is implemented,

Day 2 Day 4Day 11

Day 21

Routes are manually tracked for 2 weeks

and new routes identified

Day 35

Day 42

Best Case

Worst Case

Take Real Time data from

workers and equipment –

Alerts Bob and Machine

operator avoiding collision

Data is Automatically Fed into

Incident Management System

Safety Coordinator notices alert

from Bob and few other near

misses at busy intersection

Safety Coordinator implements new routes

based on historical data and analytics from

heat maps

How Reporting Incidents Flow with MWI

1-2 Days

Maximo Health, Safety and Environment

15

Maximo HSE Manager 7.6.1 business processes

Operations

ManagementAsset & Work

Management

Control of

WorkHSE Management

Management

of Change

Quality

Management

Manage operator

logs

Shift handover

Production loss

reporting

Define operating

policies and

procedures

Bypass

Management

Asset

management

Defect

Management

Risk

Management

Permit to Work

Incident

Management

Investigation

Management

Continuous

Improvement

Management

of

Change

Regulatory

Compliance

Competency

Management

Managing

non-conformance

Major Business Processes

De

tail

ed

Bu

sin

es

s P

roc

es

se

s

Safety

Quality

Compliance

Isolation

Management

Audit

Management

Work

Management

Turnaround

management

Hazard

Management

Managing

Operational

Actions

Failure

management

Managing

Corrective Action

Knowledge

Management

Capturing

Knowledge

Identifying

Solutions

Managing

regulatory permits

and environmental

Consents

Managing Supply

Chain Quality

Construction and

Commissioning

Management

Mobile Incident

Reporting

HSE Incident Management Business Process

17

Maximo HSE Incident – How to Create

HSE + Maximo Worker Insights

19

Use case

As an Operations Manager using Maximo HSE, I would like to be aware ofhazards identified by Worker Insights and:

i. See hazards as alerts on Maximo UI

ii. Receive notifications when a new alert is created

iii. Use alerts to trigger Incident Management process

iv. Log in at Worker Insights with the same user/password Maximo

v. Be able to identify alert location as a Maximo Location

HSE + Maximo Worker Insights

• Integration of Maximo HSE IoT Worker Insights

Worker InsightsMaximo HSE / Oil and Gas

Hazard

User

Alert

Person

LocationHazard Lat/Long

Note: This integration is also applicable to Maximo Oil and Gas

Maximo HSE – Worker Insights Simplified Process

22

Maximo

Worker

Insights

Maximo UI

Generate

Hazard

Get/Filter

Hazards as

Alert

Alert is

Hight

Priority?

Create

Incident

Operations Manager

Display Alert

by Person/ by Location

Notification

About New

Alert

Identify Person

and Location

Record on

Alert Object

Check AlertsManually Start

Incident

Process

Any rule can be

applied here..

Just an example

Shield

checks if a

hazard

should be

generated

Device events

processed

IBM IoT Worker and Home InsightsMaximo HSE ** + IBM IoT Worker and Home Insights Adapter

Maximo Integration Framework

Application Layer Maximo

Database

RESTAPI

Maximo HSE – Worker Insights Integration Architecture

Safety

wearables

&

nearby

sensors

Processing

&

Analytics

LDAP

User Login – Single Sign On

UI UI

Alerts,

Notifications,

Incident Process

Employee

Dashboard

Liberty,

WAS or BEA

POST

Alert

GET

Alerts

SG*

SG*

1

2

* Secure Gateway in case Maximo deployment is protected by firewall on private IP.

**Maximo Health, Safety and Environment Manager or Maximo for Oil and Gas.

Worker Insights – Mobile application detects fall on edge and sends a hazard to Cloud

24

25

DOWNLOAD the MP4 from this link

https://ibm.box.com/s/woe5v6iui661b2lndyxzl5mpp8jy2nwq

Crontask Configuration at Maximo

26

Defines which types

of alerts will trigger

the Incident process

Defines which types of

alerts will be persisted in

Alerts table

27

Worker Insights – Fall Hazard detected

Worker Insights – Fall Hazard detected

28

Maximo HSE Incident List - Triggered by Worker Insights Hazards

29

Incident Detail in Maximo HSE - Triggered by Worker Insights

30

Fall entered in

Incident

Description

HSE can add

further context

Create Investigation from Incident

31

If the incident is

unresolved an investigation

can be initiated using the

Create Action

Investigation Details

32

Incident details are

copied over to

Investigation

Investigation Analysis

33

A Root Cause Failure

Analysis can be conducted

within the Investigation

Root cause is

an inadequate

checklist

Create Action

34

An Action Tracking

record can be create to

manage corrective

action

35

Create Action Window

Create Action

dialog in

Investigations

Action Details

36

Action Tracking record

to help drive corrective

action

Log of Work Related Injuries and Illnesses report – OSHA 300 Style Report

37

OSHA report automatically

generated from Incident

data held in Maximo

Summary of Work-related Injuries and Illnesses report – OSHA 300A Style

38

OSHA summary report

automatically generated from

Incident data held in Maximo

Data consistency of workplace-incidents

• Automating incident reporting

• Increases in captured “incident” related data

➢Capture more ‘Near-Misses’

• Standard / Consistent data captured for incidents

➢Consistent / Higher Quality Data

Time saved

•Relevant data automatically populates in HSE ‘Incident List’ –eliminating manual steps

• Improves overall operations

•End to End OSHA Reporting

Enable greater analytical value…

• Increase in captured standardized data enables deeper analytics

•Root cause analysis

•Real Time Analytics

•Predictive / Incident Avoidance

HSE + Maximo Worker Insights integrated solution:

Value drivers

3

9

Q&A

40