INTRODUCING THE POWERHOUSE IN INDUSTRY TRAINING

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Through ongoing consultation with industry it is

evident that organisations are making the conscious

decision to consolidate training through a single

source supplier. Training providers are being asked

to offer flexible customised solutions to meet unique

operational conditions while being able to quickly and

effectively respond to clients’ needs.

Using a single training provider reduces costs

associated with training management, simplifies the

purchasing activity, and reduces the need for auditing

and verification of training outcomes across a range of

training providers.

By investing in training through the DTEC Consortium,

organisations gain access to more than 330

qualifications and units of competency made available

through the Consortium partners and our Vendor

Management System. We will work collaboratively with

your team to understand their needs and challenges,

with an overall vision to streamline your training

function and reduce operational costs.

Our training support team can deliver customised

courses with flexible learning options to suit your

circumstances. This includes integrating your

organisations procedures and work practices into

training in addition to the nationally recognised

competencies and licences.

Technology is the driving force behind the Consortium.

Our cloud based DTEC Training Management Portal

is available on any web-enabled mobile device world-

wide, and guarantees reduced training administration,

reduced overall training cost, and improved visibility

through interactive and detailed real-time reporting.

The DTEC Consortium is able to provide a secure

centralised hub to manage employee and sub-

contractor competencies from any device, anywhere

at any time. Immediate access to real time training and

financial records, combined with innovative training

delivery and assessment methods will result in the best

and most cost effective outcome. The combination of

these benefits is expected to drive an approximate 25%

reduction in training related costs.

With an established footprint of 43 facilities across

Western Australia, training is delivered from the Great

Southern through to the Kimberley with the ability to

mobilise nationally, or internationally as required.

Facilities in Dubai and South Africa provide a platform

for international operations.

We believe that all employees with the right training

contribute to an organisation’s knowledge base and

improve its performance. The DTEC Consortium has the

strength and systems to support your organisation’s

vision and commitments.

Yours sincerely

Damien Burton

General Manager

DTEC Consortium

+61 8 6189 4617

Executive Summary

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The powerhouse behind your industrial training - DTEC Consortium Partners

The DTEC Consortium can manage the entire scope

of your training requirements. The Consortium

comprises four of the largest and most respected

training providers in Western Australia with over 330

accreditations on scope including High Risk Licensing,

Driving and Simulator Training, OHS Awareness and

VOC training, Incident Response and Investigation, First

Aid, Earthmoving, and Cultural Awareness. Clients also

have access to a range of full Certificate IV courses,

Media and Technology qualifications, and additional

services including heritage surveys, transport,

logistics, civil contracting, labour force management,

surveillance and investigation, technology management

and consultancy..

The DTEC Consortium acts as your Vendor

Management System to guarantee training quality

and ensure contractual commitments are met through

our internal expertise and our network of specialist

providers. The Consortium’s ability to deliver a

wide range of training from a single source satisfies

businesses desire to consolidate suppliers and

provide consistency of skills and training throughout

the operation. It enables tight cost control, sound

governance, improves compliance, mitigates risk, and

maintains the highest standard of training services.

Our Training Management services encompass product

development, sourcing, facilitating, training delivery,

verification of competency (VOC), logistics and

specialist consultancy, all coordinated through the

DTEC Training Management Portal.

The foundation partners of the Consortium are;

RAC DTEC, St John Ambulance WA, Great Southern

Institute of Technology, Meridian Services and Yurra,

the commercial arm of the Yindjibarndi Aboriginal

Corporation.

Each foundation partner brings;

High value brand reputation

Experience within the resources sector

Focus on being good corporate citizens

Provision of complementary services that add value

to the Single Source Provider Model

Footprint across Western Australia with the ability

to mobilise nationally

Financial horsepower

The DTEC Consortium is a far reaching Training

Management Organisation. With an established

footprint of 43 facilities across Western Australia,

training is delivered from the Great Southern through

to the Kimberley with the ability to mobilise nationally,

or internationally as required.

Facilities in Dubai and South Africa act as a platform

for international operations.

Optimising Performance

4

DTEC Consortium Governance and Management Structure

SPECIALIST SUB-CONTRACTOR NETWORK

INDIGENOUS ORGANISATIONS

GREAT SOUTHERN INSTITUTE

RAC DTECST JOHN

AMBULANCE WA

YURRAMERIDIAN

SERVICES

COMMERCIAL

AGREEMENTS

CONSORTIUM

COMMITTEE

GOVERNANCE &

COMPLIANCE

INDEPENDENT

AUDITOR

CLIENT

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Training Management Organisation

As a complete Training Management Organisation

(TMO), our ability to deliver a vast number of scopes

and training outcomes is dependent on robust systems.

The DTEC Consortium’s ISO 9001 compliant Vendor

Management System (VMS) ensures training quality

is maintained across the founding members and our

specialist providers. Governance and Compliance

standards are regularly assessed by an independent

auditor to ensure the highest training and operational

standards are maintained.

By managing internal processes under certified

systems, the VMS empowers the DTEC Consortium

to manage vendors, ensure governance compliance,

apply consistent risk mitigation across the group, and

deliver service excellence to its clients. Our training

providers are given access to the DTEC Training

Management Portal in order to update assessment

information thereby streamlining reporting and

certification processes that remain under full control of

the Consortium.

This attention to detail ensures you are able to

outsource the training management function through

a single source provider, confident in the knowledge

that the Consortium partners are bound by both

contractual and ethical agreements, and training will be

delivered consistently throughout the life cycle of our

obligations.

Training delivery aligned to your operations and employees

Through close partnership with your organisation

the DTEC Consortium is committed to ensuring all

required outcomes are achieved. Time will be invested

to understand specific circumstances, procedures, work

practices, and how the Consortium can play a part in

achieving the required training outcomes.

Operational disruption is minimised through flexible

delivery methods allowing all training courses

to be conducted at Consortium premises or any

facilities across Western Australia, even nationally

or internationally if required. Dedicated Consortium

facilities have been designed to cater to the needs

of large organisations with the most modern training

equipment and technology available.

Gap Analysis identifies cases where only a part of

the unit may be required, allowing only the required

segment to be delivered; minimising the amount of

training required and the cost involved.

Delivery and assessment strategies, along with

continuity of instructional staff, ensure a consistently

high standard of training where Recognition of Prior

Learning and current competencies are included.

Training packages are designed to meet the

requirements of the job role; whether it is a nationally

recognised unit of competency or customised training

to meet a specific operational need. This means you

can be assured your employees are fully trained to

the requirements of their task. Units can be delivered

individually or clustered together in combinations

suited to the specific job role. Blended Learning

includes pre-reading, trainee paced eLearning, and

face-to-face delivery resulting in flexible training

methods that cater to individual learning styles, and

further reduce disruption by overcoming the challenge

of limited or no access to computers, FIFO rosters, and

remotely located teams.

Training Matrices and Progression Plans can be

overlayed allowing you to show a clear route across

or through the organisation. Not only does this allow

individuals to obtain the appropriate training, but also

ensures that performance has been verified so they can

take the next step.

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Training that changes behaviour; assessment that measures understanding

Innovative and effective methods are utilised to ensure

real behavioural change is achieved:

1. Skills recognition

The Consortium understands that individuals

enter into training with varying levels of skills

and knowledge. As such, assessment through

Recognition of Prior Learning and Verification of

Competency is offered. This is an assessment-

only process; there is no formal training involved,

although further training requirements may be

identified as a result of the assessment process

and a training plan established in consultation with

the client.

2. Skills assessments

Trainers submit a detailed report on an individual’s

capabilities that will include:

• Technical performance

• Behavioural and attitudinal observations

• Task process knowledge and process ability

• Individual gap analysis and the participants’ ability

to safely carry out the task in their own work

environment.

3. 360 degree assessment approach

• Trainer administered checklists

• Self-reflection activities completed by the trainee

• Group work with case studies to encourage idea

sharing

• Action plans require participants to describe how

the knowledge will be used in their work place

• Peer assessments completed within groups of

trainees (where appropriate)

Course handbooks provide full details of the course,

how it is run and the outcomes that will be delivered.

Student handbooks clearly outline what is expected

of the trainee, providing the assessment criteria, the

process for appeals and contact details.

The design of Consortium training is such that

participants are given the opportunity to learn and

practice skills before being assessed. On completion

of a course if a participant is deemed not yet ready for

assessment, further training and support is provided.

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The DTEC Training Management Portal is a secure,

online Training Management system providing access

to all training currently undertaken by the Consortium,

and a dedicated communication link between your

organisation and the Consortium. The DTEC Training

Management Portal provides Training Managers

and others within the organisation responsible for

managing training, access to real time and relevant

information on current workforce competencies and

skills gaps. Where a skills gap is identified, this can

be communicated directly with the Consortium Client

Services Team who can initiate an immediate solution.

Our training management tools enable the largest

organisations across Australian industry to manage the

competencies of their employees and sub-contractors;

ensuring the entire workforce is trained to the

requirements of each job role, and can safely operate

equipment and associated systems.

Our dedicated Account Managers ensure your

requests are actioned immediately avoiding

disruption from unexpected situations. Proactive

management of training activities maximises

workforce value and allows clients to achieve a

sustainable competitive advantage.

The DTEC Training Management Portal can be

customised and developed specifically to your

business, with the capability to manage all training

undertaken through both the Consortium and any

internal training undertaken by the organisation.

Personalised to your brand, user-friendly and highly

automated, the DTEC Training Management Portal can

be tailored to your specific requirements whilst giving

a feeling of familiarity and saving users

critical time.

Security protocols built into the system ensure

appropriate visibility is given to all layers of the

organisation, from administration staff through

to Senior Executives. For Managers and Senior

Executives, the DTEC Training Management Portal

provides live information delivered via dashboards

and push reports, giving access to a vast range of

training and financial information. Those responsible

for managing training can assess their needs, and the

system will automatically advise exceptions to training

processes and monitor training spend. The outcome is

reduced duplication of work through secure self-serve

access and automated reporting from one centralised

source, and precise management of training costs.

By consolidating training through the DTEC

Consortium, organisations can realise efficiencies in

training management and absolute transparency of

training and competency status. As the DTEC Training

Management Portal is available on all web-enabled

mobile devices, this gives mobility and immediate

visibility across the entire training scope. Your

managers will have the power to confirm training

status and allocate resources more effectively,

even in the field.

Harnessing Technology

Client Communities Portal

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DTEC Consortium Training Facilities

Wyndham

Kununarra

Derby

BroomeFitzroy Crossing

Halls Creek

Port Hedland

South Hedland

Tom Price

Karratha

RoebourneWickham

Onslow

Exmouth

Newman

Carnarvon

Geraldton

Moora Kalgoorlie

Northam

Esperance

JoondalupPerth International Airport

Perth CBD

NarroginHarvey

CollieBunbury

Busselton

Denmark Albany

Mount Barker

Katanning

Manjimup

Margaret River

Armadale Rockingham

Mandurah

*Facilities are also established in Dubai and South Africa

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The DTEC Consortium supports organisations in the

employment and education of Indigenous people.

The Consortium is deeply engaged with mentoring

and cultural awareness programs made available to

employees, their families and the organisations able to

support their employment.

We support and promote Aboriginal employment

companies and community-based organisations in

order to create a better understanding in the workplace

of the needs and interests of indigenous people.

Assistance in the development and implementation of

programs, policies and practices results in sustainable

employment outcomes.

Yurra, as a founding member of the DTEC Consortium

generates long term employment opportunities and

working closely with Ochre Workforce Solutions

delivers education and training for Indigenous people

with access to over 3000 registered candidates. The

result is an end-to-end recruitment service of contract

labour personnel and permanent staff in this specialist

field with the genuine desire to improve quality of life

for Indigenous people.

In addition, highly respected, non-aligned facilitators

within the Consortium manage the effective

engagement of various Indigenous groups and

traditional landowner representatives, to produce

meaningful and sustainable progress supporting clients

‘license to operate’ on Aboriginal lands.

This demonstrates the DTEC Consortium’s genuine

desire to provide pathways for Indigenous employment

and the means for clients to meet KPI and contractual

obligations.

Employment Pathways

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Core Services• Customised Training

• Verification of Competency

• Recognition of Prior Learning

• Safety Culture Development

Programs

• Site Inductions

• Pre-deployment training

• Safety Awareness courses

• Chain of Responsibility

• Section 44 “Appointed Persons”

High-Risk Training(Licenced)/Vocs• Scaffolding (Basic,

Intermediate, Advanced)

• Rigging (Basic, Intermediate,

Advanced)

• Dogging

• Crane (CV, CN, C2, C6)

• Forklift

• MR/HR Truck

• Elevated Work Platform

Other High-Risk• Working at Heights

• Job Safety Analysis

• Enter and Work in

Confined Spaces

• Construction Safety

Awareness Training

• Elevating Work Platform

(unlicensed)

• Overhead Cranes (unlicensed)

• Vehicle Mounted Crane

(unlicensed)

• Fire Inspection and Maintenance

Occupational Safetyand Health• Five-Day OHS Representatives

Course (WorkSafe accredited)

• OHS for Supervisors

• Fire Warden Training

• Manual Handling

• Traffic Management

• Tagging and Testing

Incident Response• Facility Abandonment

• Fire Team Member

• Lead Emergency Teams

• Confined Space Rescue

• Rescue from Heights,

Vertical Rescue

• Hazardous Materials Incident

• Undertake Road Crash Rescue

First Aid Training• Provide CPR

• Basic Emergency Life Support

(formerly Workplace First Aid)

• First Aid in Remote Situations

• Provide First Aid (formerly

Senior/Apply First Aid)

• Provide Advanced First Aid

• Advanced Resuscitation

• Electrical Safety and

Low Voltage Rescue

Earthmoving Training/Vocs• Skid Steer Loader

• Backhoe

• Excavator

• Front End Loader

• Grader

• Dozer

• Haul Truck

Driver Training• Operate and maintain

4WD vehicles

• Recovery of 4WD &

Heavy vehicles

• Operate vehicles in the field

• Operate light and

commercial vehicles

• MR / HR Truck Licences

• Operate quad bikes and sideby-

side utility vehicles

• Fatigue management strategies

Full Certificate IV Courses• Surface Extraction Mining

• Diploma of Work

• Health and Safety

• Civil Construction

• Project Management

• Information Technology

• Training and Assessment

• Sustainability

Media/Technology• Diploma of Interactive

Digital Media

• Cert III in Design Fundamentals

• Cert IV in Design

• Diploma of Graphic Design

• Cert IV in Information Technology

• Cert III in Information, Digital

Media and Technology

Literacy and numeracy skills• Adult language, literacy

and numeracy skills

• Cert IV in Spoken and

Written English

• Cert III in Applied Language

• Cert III in General

Education for Adults

• Applied Vocational Study Skills

• Underpinning Skills for Industry

Qualifications (USIQ)

Investigations & Surveillance Services• Investigation Training

• Covert Surveillance

• Factual Assessing and

Complex Investigations

• Security Guards and Patrols

• Close Personal Protection

• Asset Protection

• Reviewing service delivery

Additional Services• Cultural Training

• Heritage Surveys

• Trades training (apprenticeships,

traineeships, PLC’s,

hydraulics, pneumatics)

• Mining Services

• Transport / Logistics

• General Contracting (civil works)

• Landscape Contracting

• Labour force management

• Verification of Competency

• Consultancy Services

• Simulator training (vehicle

& construction)

• Technology management services

Scope of ServicesThe DTEC Consortium offers over 300 accredited courses, plus non-accredited customised training. Below is a reflection of the range of training available.

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Whether you are looking to increase specific skills,

or enhance safe behaviours, no matter what your

needs are, and no matter where you need it, the DTEC

Consortium will have a solution. The Consortium is

engaged with many of our clients in services across

the spectrum of employment and business intelligence

activities. From initial medical and skills verification, to

industrial skills development, cost management and

control initiatives, or tertiary studies and development

for your leaders; the Consortium has access to an

industry leading suite of courses, specialised training

and systems to assist you achieve your

organisational goals.

Our investment in enabling technology will generate

real cost savings through the reduction of training

management effort, provide greater visibility into the

training activity for management and improve ongoing

budget control.

We are as invested in your people as you are. We

understand that your business is the sum of all their

skills and experience, and it is our goal to ensure they

contribute to their full potential. The development

of awareness, development of safe behaviours and

enhancing skills is our business.

Trust your training to the DTEC Consortium to achieve

great outcomes for your people and your organisation.

Achieving Outcomes

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Introducing the Powerhouse in Industry Training:

The DTEC Consortium Partners

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RAC DTEC Driver Training and Education Pty Ltd (DTEC) was

founded in 1989 in response to the need to provide

effective post licence driver training to mining and

resources, government, commercial and industrial

business sectors throughout Western Australia. The

RAC’s long history towards road safety initiatives led

to the purchase of the DTEC facility in 2009. From

its initial inception, RAC DTEC has grown to become

the largest dedicated driver training provider in

Western Australia and is recognised internationally

for the provision of driver training and related

consultancy services.

RAC DTEC is an ASQA accredited

Registered Training Organisation operating

under Worksafe Platinum and ISO

Certifications in 9001, 14001 and 18001. Our

provision of the highest quality training

is a direct result of the qualifications and

training of our employees. Each trainer

holds qualifications in driver training

backed by industry experience ensuring our services

are delivered to the highest possible standard at all

times.

We recognise that every organisation has different

circumstances, procedures and practices; through our

consultancy services we deliver customised training

courses to suit specific requirements.

Whether nationally recognised units of competency

or company specific training is required our highly

experienced training support team (comprising of

courseware writers, compliance and administrative

team and a training leadership team) create learning

and assessment materials tailored to an organisations

specific needs.

We pride ourselves on flexible training methods

which allow all courses to be conducted at our

various locations as well as onsite resulting in minimal

operational disruption.

RAC DTEC also encompasses a corporate

entertainment service where our events

team can organise unique entertainment

packages for organisations clients and

employees. These include drive days in a

Ferrari or Lamborghini and team building

days in our V8’s or MR2 Spiders. Whatever you have

in mind, our event management team can create a

package to meet your needs.

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YURRAYurra’s core business capability is centred on

operational contracting in cleaning and gardening,

minor civil works and maintenance. Yurra’s

expansion in these core areas will be well supported

by partnerships with Rio Tinto and Sodexo.

Yurra has a vision to enter into long term

partnerships to deliver education and training for

indigenous people, generate long term employment

opportunities, in particular for the Yindjibarndi

population, improve and grow relationships with

stakeholders and develop the Yurra business brand.

The major objectives for Yurra are:

1. To have an innovative approach to building

a sustainable Aboriginal business respecting

the need to enhance Aboriginal culture and

communities whilst operating commercially;

2. As a profitable business, contribute positively to

the local economies in which we operate;

3. Develop a wide range of employment

opportunities with training and development

apprenticeships and traineeships for employees

of Yurra;

4. To create partnerships that support the

development and success of associated

businesses and continually strives to deliver

improved client satisfaction; and

5. To establish a well-known, respected brand

within the fields/industries in which we operate.

Yurra was established in early 2013 as the

formalisation of a partnership between the

Yindjibarndi Aboriginal Corporation (YAC) and ALM

contracting.

01

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COMPANY PROFILE AND CAPABILITY STATEMENT

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Great Southern Institute of Technology

Great Southern Institute of Technology (GSIT)

is a government funded registered training

organisation, with campuses spread throughout

the Great Southern region of Western Australia. Its

commercial arm, the Skills Development Centre,

specialises in the provision of health and safety,

earthmoving and high risk Worksafe licenced

(HRWL) training to the mining and construction

sectors, with contracted training arrangements

throughout WA.

GSIT is one of seven regional State Training Providers

(formerly TAFE Colleges) who work together to

service the training needs of regional WA. The

Institutes are committed to the development of

WA’s regional workforce, through

their extensive range of training and

assessment services, skilled staff and

quality facilities located in every region

of the State. By working as a combined

force, the Institutes are able to expand

their capability and service capacity,

in response to the needs of individuals, and WA’s

corporate and public sectors.

Support Services

In today’s economic climate, where well trained

staff are a company’s most valuable resource, the

development of staff not only improves the job

satisfaction levels of individuals, but also the bottom

line of the business. GSIT provides support services to

assist you to gain a competitive edge.

Some examples of where we can help are:

• Clarifying your training needs

• Accessing funding for training

• Customising training to include your specific

organisational policies and procedures

• Quantifying the training needs of “start-up” projects

• Design and development of safety induction

training programs

• Developing and implementing Aboriginal

employment and training programs

• Assisting with the design and implementation of

traineeship and apprenticeship programs

Commitment to workforce development

Clients are afforded flexibility in service delivery,

with training models that include on-site, off-

site, combined on and off-site, and auspiced

delivery. These models are supported by

interactive training and assessment, such

as face-to-face delivery, recognition of prior

learning (RPL) and traineeships, in addition

to on-line delivery options. Where client

needs and delivery sites are multiple and diverse,

GSIT designs a model that is the best fit for the

circumstances. This often involves the use of a

combination of the above models, depending on the

needs of each site and the availability of equipment

and resources.

Our commitment is to support the social and

economic development of regional WA by working

with our clients to ensure that the State’s workforce

has access to the skills and knowledge necessary to

perform work tasks safely and effectively.

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St John Ambulance Western AustraliaSt John Ambulance Western Australia has a strong

history in providing high quality ambulance and first

aid services for the welfare of the community.

St John is leading the way in first aid training

solutions, techniques, materials and equipment,

and aims to provide a complete health solution

for an organisation.

As a nationally accredited training organisation,

St John offers courses which comply with

WA Worksafe requirements and have

been authorised by national medical and

technical advisory committees, ensuring

they are providing the most up-to-date

and relevant first aid training.

Course content is regularly revised to

meet both international and Australian standards

making St John the preferred training provider of

choice for many large mining and construction

companies. Courses can be customised for a

particular job, industry or location and are have a

particular focus on practical hands-on training. St

John’s expert trainers can conduct courses at one of

their fully-equipped training centres or on-site during

the day, evenings or on weekends.

St John courses cover everything from basic

resuscitation and first aid awareness, to advanced

industrial application. There are a range of courses

which are ideal for industrial environments such as

the Provide Advanced First Aid, First Aid in Remote

Situations and Occupational First Aid. St John also

offer a Certificate IV in Health Care (Ambulance)

qualification, which is designed to meet the needs

of staff or volunteers who provide emergency

response or transport services in the mining,

industrial or corporate sectors. Cert IV is a

flexible, interactive and hands-on course,

which is delivered by highly trained St John

Ambulance paramedics.

Alternatively, if your organisation is looking

for an industrial paramedic service, St John’s

Industrial Health Services division can

provide highly qualified, experienced staff to look

after the health of onsite and offshore workforces. St

John has a large supply of industrial paramedics and

medics available for short and long term projects, or

relief work.

The St John team can work with each client to design

an appropriate health care package for their specific

work site. This may include medical staff and the

provision of services such as drug and alcohol testing,

health promotions, toolbox talks and first aid training.

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Meridian ServicesMeridian Services have extensive experience

working with the resource, insurance, construction,

government and private sectors. Our strength

is in our people, with many years of experience

throughout a variety of industries, including over

100 years of combined law enforcement service.

Due to our range of expertise we are leading the way

in being able to provide our clients with dedicated,

client focused investigative and security services.

Our consultants have extensive experience in a

variety of areas including:

• Training

• Covert Surveillance

• Factual Assessing and Complex

Investigations

• Security Guards and Patrols

• Close Personal Protection

• Asset Protection

• Reviewing service delivery

Meridian Training courses are tailored to suit company

requirements.

Investigative Training

The Investigation Training/Incident Management is

conducted with the use of professional actors to

ensure that scenarios and role plays are realistic.

Scene Preservation

This course equips participants with the knowledge

to preserve the scene, obtain evidence and ensure the

best possible opportunity for root cause analysis.

Interview Techniques

Designed to ensure that best possible information is

obtained by use of an interview, issues

covered include formal and informal interviewing,

recording interviews, practicalities of interviewing,

questioning and interview techniques as well as

conflict resolution.

Films

Meridian Training Services specialises in the creation

of company specific training films across any area of

your business. Training by video re-enactment allows

personnel to consistently follow

best practice examples, providing a

value-for-money option for multi-site

operations.

Mentoring

With over 100 years of combined investigative

experience, Meridian Services are well positioned to

provide your personnel a mentoring system to assist

them in achieving a skill relevant to their role.

Our highly trained staff, together with our wealth of

experience and broad range of services, provides

us with the confidence that we can manage any

situation that you or your business may face.

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A: 16 Grogan Rd

Perth International Airport

Western Australia 6105

P: 1300 DTEC WA (within Australia)

+61 8 6189 4646 (outside Australia)

E: dtec@rac.com.au

W: dtec-consortium.com.au