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Journal of AHIMA June 16 / 63 CONSULTING & OUTSOURCING GUIDE 2016 JOURNAL AHIMA OF 2016 | RESOURCE GUIDE

CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

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Page 1: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

Journal of AHIMA June 16 / 63

CONSULTING &OUTSOURCING GUIDE2016

JOURNAL AHIMAOF

2016 | RESOURCE GUIDE

Page 2: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

Administrative Consultant Service LLC .........................................................................................................................................73

Career Step ...............................................................................................................................................................................65

CIOX Health ...............................................................................................................................................................................66

Coding Concepts, Inc. .................................................................................................................................................................65

DocuCoders ............................................................................................................................................................................... 74

eCatalyst Healthcare Solutions, Inc. ............................................................................................................................................. 74

First Class Solutions ...................................................................................................................................................................67

Health Information Associates .....................................................................................................................................................67

Healthcare Cost Solutions ........................................................................................................................................................... 74

HRS...........................................................................................................................................................................................68

iMedX ........................................................................................................................................................................................68

Just Associates, Inc. ..................................................................................................................................................................69

Kiwi-Tek ....................................................................................................................................................................................70

Maxim Healthcare Services, Inc ................................................................................................................................................... 74

MRO ..........................................................................................................................................................................................71

Perry Johnson & Associates, Inc. .................................................................................................................................................69

Primeau Consulting Group ........................................................................................................................................................... 74

QualCode, Inc. ........................................................................................................................................................................... 74

SKCS, Inc. ................................................................................................................................................................................. 74

SourceHOV ................................................................................................................................................................................72

Stat Solutions, Inc. ..................................................................................................................................................................... 74

Terra Nova .................................................................................................................................................................................73

Textware Solutions-Instant Text .................................................................................................................................................. 74

The Coding Alliance LLC .............................................................................................................................................................73

CONTENTS

Page 3: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

6565June 2016 / CONSULTING & OUTSOURCING GUIDE

Page 4: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

Now, we’re

all on the

same page.

CIOX Health is a new kind of company, transforming

the way health information is managed.

Whether you need assistance with release of information,

coding, clinical research, oncology data services,

record retrieval or audit management technology –

we are your trusted partner, helping you excel in the

management and exchange of critical health information.

cioxhealth.com | 800.737.2585

C

M

Y

CM

MY

CY

CMY

K

Journal of AHIMA Resource Guide 2016 FINAL.pdf 1 4/15/16 5:03 PM

SEE OUR DISPLAY AD ON PAGE 9.

CONSULTING & OUTSOURCING GUIDE / June 201666

Page 5: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

SEE OUR DISPLAY AD ON PAGE 21. SEE OUR DISPLAY AD ON PAGE 23.

FFiirrss tt CCllaassss SSoo lluutt ii oonnss ,, IInncc .. SSMM

Not your traditional healthcare

consulting firm… services customized

to YOUR needs since 1988

HIM, Compliance & ICD-10 Services

HIM Operational Assessments &

Interim Management Workflow and Labor Assessments

Long or Short Term Engagements

Physician Practice Compliance Support Coding and Documentation Reviews

HIPAA Risk Assessment and Staff Education

Privacy Officer Services

ICD-10 Coding Validation Audits DRG and Coding Accuracy Validation

Remedial and Advanced ICD-10 Education

Scanning System Selection,

Implementation, and Project Assistance RFP Development & System Set-up

Clean-up Projects (misplaced documents, QA

backlogs, etc.)

SNF HIM and Compliance Consulting Chart Compliance Audits & HIM Guidance

HIPAA Privacy Consulting Hospitals, Physician Practices, Skilled

Nursing Facilities & Assisted Living Entities

CAC System Selection & Implementation RFP Development & Project Management

Release of Information Software

Cortrak Standard includes scanning

capabilities which are tied to the request

Cortrak Plus includes scanning

capabilities which are tied to request,

utilizes Microsoft® SQL server

800-274-1214 www.FirstClassSolutions.com

www.Cortrak.com

IT’S ABOUT THE PEOPLE

BEHIND THE NUMBERS.

THEY’RE WHAT MAKE THE

DIFFERENCE

For more than 20 years, HIA has been

committed to quality in everything we

do, from the training of our staff, to

relationships with our clients. As a result

we’ve become a leading provider of

coding and review services. We have

made it a point to get beyond the

numbers game and create a culture built

on inclusiveness and encouragement; it’s

about nurturing relationships with both

our clients and our employees.

Compliance Reviews · Education · Coding Services

866-HIA-CODE | hiacode.com

WE KNOW WHAT MATTERS .

QUALITY. SERVICE. PEACE OF MIND.

67June 2016 / CONSULTING & OUTSOURCING GUIDE

Page 6: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

800.329.0365 www.HRScoding.com

Choose experience.

Choose expertise.

Choose HRS.

Remote Coding Solutions

Domestic, International or Hybrid OptionsTemporary Staff or Complete Outsource

Facility & Professional

Coding Quality Audits

Inpatient-Outpatient-MS/APR-DRGICD-10-CM/PCS – APC – CPT – E/M

Concurrent & RetrospectiveFacility & Professional

Risk Adjustment ReviewsData-Driven Audit Program Development

Strategic Consulting

Clinical Documentation AnalysisCDI Program Tune-Up – Change Management

Workflow Analysis – HIM Operations Evaluation

Education & Training

Coder, Auditor & PhysicianCDI Specialist Training

Coding Compliance Education I am so pleased with the specialized and individualized instruction that was afforded to one of my coders, who is thrilled to begin a new chapter in her career as an inpatient coder.”

“A wonderful process!

Contact us today to learn more at 404-418-0096 (ext. 1) or

[email protected] and connect with us online at imedx.com.

Fulfill your inpatient coder staff

needs by promoting within

• Proven individualized training

• One-on-one trainer/coder model

• Outpatient to Inpatient coder training

• MT to coder training

• New graduate to coder training

• Pre-tests to identify key coding concepts

that should be included in training

• Coders learn at their own pace

• Significant reduction in QA post-training

• Expert Faculty have trained over 1,000

coders in I-10

Live Remote Interactive Education

- Coding Manager, Oregon

CONSULTING & OUTSOURCING GUIDE / June 201668

Page 7: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

SEE OUR DISPLAY AD ON PAGE 35.

Enhanced IDManage®

Ongoing, Outsourced

MPI Management

Data Integrity Consulting

Patient Access Insuring accurate patient data capture

IDOptimize®

Record matching algorithm optimization

HIO/EMPI Requirements, system selection

Information Governance/Stewardship

HIPAA Privacy

To learn more, contact us at

(303) 693-4727 www.justassociates.com

The need for HIOs to consistently

maintain accurate patient records

is rapidly growing!

Let our experts keep your data clean

with our ongoing, outsourced MPI

management service, IDManage®.

Perry Johnson & Associates, Inc.A Global Leader in Health Information Solutions

A&JP

Perry Johnson & Associates, Inc., is a U.S. owned and operated company

that has been offering a suite of quality driven solutions for healthcare

networks, physician practices, government organizations, and

manufacturing for over 30 years. Today's market demands vigilant cost

containment while maintaining superior quality standards and with

PJ&A leadership, you will exceed these demands while maintaining high

levels of profitability and stability.

MEDICAL TRANSCRIPTION SERVICES

Industry leading turnaround times and

Pricing in the Medical Transcription

industry, including a guarantee of

98.7% accuracy on all transcribed reports.

PJ&A's fully customizable systems offer cutting-edge technology to

meet a wide array of needs. These solutions entail interfaces, mobile

applications, data analytics, scanning solutions, faxing, integrated

e-signature, and more.

All PJ&A services are provided with unlimited 24/7/365 U.S. based

customer and tech support to serve you.

MEDICAL BILLING AND CODING SERVICES

All PJ&A Coders and Billing specialists

have at least 3 years' experience, along with

maintaining continuing education credits

to ensure they are staying current.

Mobile AppNow Available!

1-800-803-6330www.pjats.com

Call Us Today To Request More Information!

GEMS

69June 2016 / CONSULTING & OUTSOURCING GUIDE

Page 8: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

Visit kiwi-tek.com or call 866-709-5494 today.

KIWI ThKgKIWI-ThKggOFFhRSgThhgBhSTgTRhaTmhnTS FORgYOuR

gCOdIngghhalTh

CONSULTING & OUTSOURCING GUIDE / June 201670

Page 9: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

SEE OUR DISPLAY AD ON THE OUTSIDE BACK COVER.

MRO

1000 Madison Ave. Suite 100

Norristown, PA 19403

888.252.4146

www.mrocorp.com

MRO empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient exchange of Protected Health Information (PHI).

These solutions include a suite of PHI disclosure management services comprised of release of information (ROI), government and commercial payer audit management

and accounting of disclosures. MRO’s technology-driven services reduce the risk of improper disclosure of PHI, ensure unmatched 99.99 percent accuracy and enhance

turnaround times. MRO additionally supports its clients’ current and future initiatives, including interoperability, meaningful use and health information exchange.

Release of Information

MRO is the acknowledged industry leader for staffed, shared and remote release of information (ROI) services, and its ROI

Online® solution has been rated number one by KLAS for three years in a row (2013, 2014, 2015/2016). The company

invests heavily in the hiring, training and education of its processing center and field staffs to ensure the best client experience.

Additionally, MRO’s cutting-edge technologies provide high levels of visibility and control through transparent reporting tools

and sophisticated workflows that offer industry-leading turnaround times, improved operations and the highest levels of

accuracy. MRO mitigates risk by incorporating multiple quality checks by highly trained professionals as well as proprietary,

state-of-the-art IdentiScan® technology that uses optical character recognition software to assist record integrity specialists in

reviewing every page of medical records before PHI is released. By deploying ROI Online as a centralized platform, healthcare

organizations can better manage PHI disclosure, standardize processes and improve compliance throughout the healthcare

enterprise. Integrations with Master Patient Indexes (MPI) and the Epic EMR ROI module are available through MROeLink®.

Government and Commercial Payer Audit Management

MRO offers comprehensive compliance services and tracking software for healthcare providers seeking to effectively manage

all government and commercial payer audit processes – including RAC, MAC, ZPIC, UPIC and others. Compliance services

include special handling for audit requests and appeals letters, additional quality assurance checks (including deadline and

address verification) and expedited fulfillment through various delivery methods including electronic submission of medical

documentation (esMD) electronic delivery to CMS. Additionally, MRO provides clients with an audit enforcement team that works

with managed care companies and auditors to ensure appropriate fee invoicing and to monitor record request limits. MRO also

offers an audit tracking and reporting application AUDITRENDS® Online.

Accounting of Disclosures

MRO’s accounting of disclosures (AOD) solutions enable healthcare organizations to enforce disclosure policies and centrally

track, manage and report all disclosures made across the entire healthcare enterprise, inside and outside of the HIM

department. AOD Online™ includes capabilities of capturing disclosures that are made to federal, state and local public health

databases (i.e., Office of Infectious Diseases, Cancer Registries, etc.) and may also be able to track disclosures to HIEs as they

emerge. AOD Online also features an embedded breach assessment tool to help an organization determine if a breach has

occurred, and it offers the proper tracking of any identified disclosures in question.

Interoperability Services

MRO’s clients have access to the following interoperability solutions and services: MROeLink, a suite of interfaces between

ROI Online and a healthcare organization’s information technology systems to enhance ROI workflows through automation;

MRODirect®, MRO’s platform for the Direct Secure Messaging of PHI for the purposes of improving efficiency and effectiveness

of transitions of care between healthcare providers; and government programs for PHI exchange including Social Security

Administration (SSA) Disability Determination (DDS) interfaces and esMD connectivity to CMS.

“We found an opportunity to

be a part of something new

and great by partnering with

the MRO to implement their

ROI solution. By interfacing

MRO’s system with our Epic

ROI module and MPI, we’ve

reduced errors and improved

efficiencies—in fact, the

request logging process

has been cut in half.”

Charlotte Walton-Sweeney,

RHIT, Director of Health

Information Management at

Lancaster General Health/

Penn Medicine

“MRO’s staff is extremely

efficient and well-trained.

We have seen a significant

reduction in call volume

and our turnaround times

have greatly improved

as well. With MRO, we

have received various

compliments on our superior

customer service and

that was previously a rare

occurrence. I would honestly

say that this is the best ROI

vendor I have ever had the

pleasure of working with.”

Linda Bugdanowitz, RHIA,

CHP, CCS, CPHQ, CPCS,

CPMSM, HIM Consultant

71June 2016 / CONSULTING & OUTSOURCING GUIDE

Page 10: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

SEE OUR DISPLAY AD ON THE INSIDE BACK COVER.

Education

Coding Support

Coding Audits

Interim Coding Management

sourcehov.com

800.448.CODE

LexiCode Consulting Solutions

Flexibledomestic or off-shore solutions—

or a combination of both

Accuratehighly efficient and experienced,

credentialed coders and consultants

Ready to Scaleshort and long-term contracts available

Trust the KLAS Category Leader for Outsourced Coding, LexiCode,

to get your team on track to achieve more accurate ICD-10-CM/PCS coding.

12.5 MRecords coded

in 2015

1,100Credentialed

coders and

consultants

35Years

experience

1,000Hospitals rely on

LexiCode

96%DRG

Accuracy

CONSULTING & OUTSOURCING GUIDE / June 201672

Page 11: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

  Nationwide quality services & best rates available for:

• Medical Coding

• Coding Audits

• Insurance Follow-up

• Denial Management

• Other Revenue Cycle Services

www.thecodingalliance.com [email protected]

Phone: (850) 542-0010

Your trusted partner for clinical documentation solutions.

www.terranovatrans.com

866-600-4178

Our priorities are simple;they’re yours.

Flexible Health Information

Management Solutions

• Remote coding services

• Outpatient/Inpatient coding support

• Transcription services

• Speech recognition and editing solutions

Commited to offering customized clinical documentation solutions founded on the cornerstone of superior quality, timely delivery, streamlining costs, and improving the efficiency of your department.

Brought in originally to relieve backlog, Terra Nova has remained a trusted partner since 2008. We work closely with them on a daily basis and our needs are always met. Terra Nova provides quality documentation, and always meet TAT. They've made our life so much easier, and we value this long working relationship."

Kingston General and Hotel Dieu Hospitals

ADMINISTRATIVECONSULTANTSERVICE

Specializing in:

Revenue Cycle ManagementICD10 AuditsClinical Documentation ImprovementHospital Chargemaster ReviewsInpatient/Outpatient Audit ServicesAppeals Process/ Expert WitnessRecovery Auditor AppealsAppropriate Use and Billing of Observation ServicesPhysician (RBRVS) Reimbursement

405.878.0118www.acsteam.net

SEE OUR DISPLAY AD ON PAGE 30.

73June 2016 / CONSULTING & OUTSOURCING GUIDE

Page 12: CONSULTING & OUTSOURCING GUIDE2016 · record retrieval or audit management technology – we are your trusted partner, helping you excel in the management and exchange of critical

DocuCodersOutsource Remote Coding Specialists

®

www.docucoders.com850.213.3153

At Your Service!

www.eCatalystHealth.com 623-236-3336

Consulting Services

Transform your information governance and HIM services with eCatalyst’s strategic consulting services. Offering leadership services in enterprise information governance to build a program or solve an immediate problem.

eCatalyst offers HIM and Coding assessments, consulting, shared services re-organization or interim management. No client is too big or too small. eCatalyst’s experienced consultants are committed to making great things happen!

Hospital Coding Compliance AuditsMS-DRG, APR-DRG, APCHCC, LTAC, CVIR/IR

Professional Fee Coding ComplianceE&M, Specialty SurgicalNon-Physician Practitioner

Claim Reviews and Appeals

HIM Interim Management

Remote Coding Support

© Healthcare Audit Resource TechnologyDatabase solutions for the ever-changing

environment of the External Audit

Optimizing Your Rightful Reimbursements

Healthcare Cost Solutions, IncNewport Beach, CA 92660

866.427.7828 / 949.721.2795www.hcsstat.com

Make Maxim your HIM Partner!

We offer customized solutions including:• Remote and on-site coding support• Auditing services• Clinical documentation improvement• HIM departmental outsourcing • Facility wide ICD-10 training

Maxim provides only the highest quality HIM talent and services to help you achieve your HIM goals. Take advantage of our expertise and call us today!

Delivering Results, Growing Careers

EAST 866-265-0589 WEST 866-316-8773

www.maximhealthinformationservices.com

MEDICAL CODING SERVICES

Inpatient and Outpatient

HCC Medicare Advantage Coding

Specialty Coding: Wound Care CODING COMPLIANCE AUDITS

DRG/Coding Quality Audits

Evaluation & Management Audits - Emergency Room - Professional Fee Services

EDUCATION & TRAINING

ICD-10-CM/PCS

We’re dedicated to providing cost-effective

solutions for all your coding and reimbursement

concerns.

212-368-6200 www.qualcodeinc.com

SKCS, Inc. is an information technology (IT) enabled healthcare services company

specializing in point-to-point revenue cycle management, specifically focused

on Physician and Facility Medical Coding services (Domestic&Remote Coding),

throughout the United States, including; 

• Affordable, Fast and Accurate and cost-effective medical coding services

• An outstanding team of certified CPC/CCS coders

• Denials and Appeals Management (RAC,MAC,COMMERICAL) Sevices

www.skcsinc.com | (434)-326-1947 [email protected]

Stat Solutions, Inc. is a highly respected coding company focusing our efforts on providing the highest level of quality credentialed HIM professionals along with the finest personalized customer service.

*Onsite or Remote Coding *Coding Quality Reviews

*Interim HIM Management

For more information please call us 888-297-7212

[email protected] www.statsolutionsinc.com

Instant Text is the leading expander compatible with all transcription plat-forms and EHR systems. Give your staff the best productivity tool to produce accurate documentation in record time. Transcription or editing, it can be done in less time.

Visit: www.textware.com Email: [email protected]: 800 355 5251Contact: Marianne Kleen

Textware Solutions58 Lexington Street

Burlington, MA 01803-4005

SEE OUR DISPLAY AD ON PAGE 43.

CONSULTING & OUTSOURCING GUIDE / June 201674