Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,

Consumer Action: www.consumer-action.org


About this gameLifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module, which includes: Connect to Lifeline and Save! brochure A Leader’s Guide A training curriculum PowerPoint training slides.

Other publications that are part of this module can be found at www.consumer-action.org/modules

Consumer Action created this publication in partnership with AT&T © 2007


At Your ServiceAt Your Service The BachelorThe Bachelor Call TyroneCall Tyrone

$2o0$2o0

$300$300

$400$400

$500$500 $500$500

$400$400

$300$300

$200$200

$500$500

$400$400

$300$300

$200$200

Lifeline QuizLifeline Quiz

Final Round 1 Final Round 2 Final Round 3


One family member or an extended family that lives together as a group.

One family member or an extended family that lives together as a group.

At Your Service

back


At Your Service

You are a qualifying child or qualifying relative who is claimed on someone else’s tax

return.

You are a qualifying child or qualifying relative who is claimed on someone else’s tax

return.

back


At Your Service

If you are a renter, California law requires that your landlord provide one.

If you are a renter, California law requires that your landlord provide one.

back


At Your Service

This protects you from running up a large bill.This protects you from running up a large bill.

back


The Bachelor

This happens when you change from basicresidential service to the

Lifeline program.

This happens when you change from basicresidential service to the

Lifeline program.

back


The Bachelor

Daily DoubleDaily Double

back

Click


back

The Bachelor

If you are applying for Lifeline under the income-based guidelines, this must be

included with your application.

If you are applying for Lifeline under the income-based guidelines, this must be

included with your application.


The Bachelor

Once you have contacted the telephone companyto enroll in the Lifeline program, you will

have 30 days to provide this form.

Once you have contacted the telephone companyto enroll in the Lifeline program, you will

have 30 days to provide this form.

back


back

Call Tyrone

You contact this agency if you have complaint related to Lifeline.

You contact this agency if you have complaint related to Lifeline.


back

Call Tyrone

This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer

educational publications.

This agency provides consumer non-legal advice, guides consumers to complaint handling agencies and distributes free consumer

educational publications.


Call Tyrone

This agency distributes telecommunications equipment and services.

This agency distributes telecommunications equipment and services.

back


Call Tyrone

Daily DoubleDaily Double

back

Click


Tie Breaker

You may be required to pay back any discountsyou have received.

You may be required to pay back any discountsyou have received.

back


Tie Breaker

Your service will be removed from the Lifelineprogram, you will be changed to full price, and

you may have to pay a deposit.

Your service will be removed from the Lifelineprogram, you will be changed to full price, and

you may have to pay a deposit.

back


back

Tie Breaker

You must complete the section of the certificationform titled “Method 1”and you must

complete “Method 2” if:

You must complete the section of the certificationform titled “Method 1”and you must

complete “Method 2” if:


Although your enrollment is subject to approval,this happens when you call to enroll in

the Lifeline program.

Although your enrollment is subject to approval,this happens when you call to enroll in

the Lifeline program.

back


Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support

documents, divorce decree.

Last year’s state, federal or tribal tax return,income statements or pay check stubs, child support

documents, divorce decree.

back

Documents

Consumer Action: . About this game Lifeline Quiz was created by Consumer Action as part of the California Lifeline Training Module,