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CONSUMER CONFIDENCE SURVEY IN PAKISTAN December 2019│Key Insights 16 January 2020 Abdul Sattar Babar © Ipsos | Consumer Confidence Survey in Pakistan December 2019

CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

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Page 1: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

CONSUMER

CONFIDENCE SURVEY

IN PAKISTAN

December 2019│Key Insights

16 January 2020

Abdul Sattar Babar

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 2: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

A GLOBAL LEADER IN MARKET RESEARCH

IPSOS

Page 3: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

KEY FIGURES

FOUNDED IN FRANCE IN

IPSOS IS THE

WORLD’S THIRD

LARGEST

MARKET

RESEARCH

COMPANY

MARKETS

MORE THAN

EMPLOYEES SERVICES

Page 4: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

40 YEARS OF LEADERSHIP IN MARKET RESEARCH

Didier Truchot

founds Ipsos

Start

of the expansion

in Europe

Expanding

beyond

Europe

Merger

with Synovate

Ipsos accelerates

its transformation

with Total

understanding

Market leadership

consolidation

with the acquisition

of four divisions

of GfK Custom

Business Research

and Synthesio

Stock Exchange Listing

Paris Bourse

Ipsos starts

Its’ transformation

with the New Way

programme

1975 1990 1997 2011 2017 20181999 2014 2019

Page 5: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

A WORLD LEADER

22 Minterviews offline

25 Minterviews online

Over

5,000 clients

Access panels

in over

140 countries

2018 revenue

€1,749.5 M

Includingproprietary

panels in

57 countries37%

AMERICAS

19%ASIA-PACIFIC

Page 6: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

To help our clients make the right decisions and take action.

AT IPSOS, WE PROVIDE TRUE UNDERSTANDING ABOUT…

MARKETS.SOCIETY. PEOPLE.

Page 7: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

THOUGHT

LEADERSHIP

HAS ALWAYS

BEEN PART

OF IPSOS’ DNA

Global Science

Organisation

A team of renowned

scientists and experts

Tech Team A

enhancing the role of

innovation and

technology

Putting these

innovations into action

to better serve our clients

Partnerships with universities

and academic institutions.

Two working partnerships

have already been established :

MIT Innovation Lab in Boston

and the Sorbonne in Paris

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Ipsos Knowledge Centre

creating and sharing

Ipsos' expertise with

teams and clients

INNOVATION INSPIRED BY SCIENCE, TECHNOLOGY AND KNOW-HOW

Page 8: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

IPSOS EXPERTISE - 75 SERVICESIncorporating new services

HAVE THE DATA

IN REAL TIME

Mobile, Services Overnight,

Enterprise Feedback Management

(EFM).

MEASURE

DIFFERENTLY

Web listening, Communities,

Behavioural Economics,

Ethnography, Neurosciences,

Consumer & Retail Audit,

Mediacell

ANALYSE

BIG DATA

Data analytics / Data Science,

Ipsos Science Center, Path-to-

Purchase

OFFER EXPERT

ADVISORY SERVICES

Market Entry Research,

Workshops, Advisory services,

Insight Cloud

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Through a range of specialised services, our teams provide accurate and

relevant information that will help you make smarter decisions, faster and more

consistently across markets.

Page 9: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

OUR SERVICES

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

CAPABILITIES

CITIZENS

CORPORATE REPUTATION

PUBLIC AFFAIRS

Public Policy Improvement

International Social Research

Political & Public Opinion Polling

Global Advisor

Trends and Syndicated Studies

DOCTORS

& PATIENTS

HEALTHCARE

Healthcare Commercial Insights

Healthcare Evidence, Value and Access

Healthcare Commercial Strategy & Advisory Services

9

SOCIAL INTELLIGENCE ANALYTICS

Social Listening Tools by Synthesio

Social Media Mining & Data Science

Social Media Research & Insight Services

IPSOS UU – QUALITATIVE RESEARCH

Communities

Ethnography / Immersion

Open Exchanges

Labs

Curation

Workshops

DIGITAL PLATFORM

GLOBAL SCIENCE ORGANISATION

Page 10: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

IPSOS IN PAKISTAN

PRESENT IN PAKISTAN SINCE

PHONE CAPABILITIES

MORE THAN

FACE TO FACE CAPABILITIESQUALITATIVE CAPABILITIES

HOME ON THE STREETCLT

Page 11: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

OUR PUBLICATIONS IN PAKISTAN

We believe in knowledge sharing

Based on in-depth research across urban and

rural Pakistan, the book enables global

businesses to gain a wider understanding of

Pakistan’s consumer market

Brand Elections is a step towards creating a

genuine, consumer driven, marketing industry

barometer for brands. Built on authentic research

data of Consumer Multimedia Index (CMi) which is

the first of its kind and the largest single-source data

in Pakistan.

Page 12: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

SYNDICATED RESEARCHES

Only company with most syndicated studies in Pakistan

Fintech*Watch

Frist study to Assess new trends in Digital

Financial Services

Study to understand Kids media

habits and lifestyle/ activities

KTLM

Study to explore Pakistani women.

Their lifestyle/ behavior / attitude etc.

She Speaks

Only Nationwide study, with 9

successful waves

Consumer Multimedia Index

Decoding the Youth

YOUTH

Study on Pakistani Millennials

Millennials

Mothering motivations of Asian &

Pakistani MuMs

Mothering Excellence

Page 13: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

PUBLIC AFFAIRS RESEARCH IN PAKISTAN

Dealing with many contemporary challenges in

PakistanDemocratic governance

Elections and Politics

Family Planning

WaSH

Women Empowerment

Industry-Academia

linkage

Religious Tolerance

Citizen Satisfaction

Education

Page 14: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

LOCAL CLIENTELE – PAKISTAN

Tobacco

Beverages

Media Agencies

Energy

QSR

Telecom

Pharmaceuticals

Media Groups

Confectionery Retail & Distribution

BFSI

Social Others

FMCG

Electronics

Education

Page 15: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

IPSOS

GLOBAL CONSUMER

CONFIDENCE INDEX (GCCI)

PAKISTAN-DECEMBER 2019

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 16: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

METHODOLOGY SAMPLE TARGET RESPONDENT

• Face to face interviews

• Random selection of households

• Respondent selection via Kish

grid

• Data collection: December, 2019

Sample Size: 2900

Coverage: Nationwide (Urban and Rural)

• No. of cities: 40+

• No. of villages: 80+

Gender : Male/Female (50:50)

Age : 18+ (General Public)

SEC : All SECs

RESEARCH DESIGN

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 17: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

GCCI NATIONAL INDEX: Reflects respondents' perception of current local economy, future local economy,current financial situation, future financial situation, major purchase comfort, household purchase comfort,job security, investment confidence, job loss experience and job loss expectation within their country.

Ipsos GLOBAL CONSUMER CONFIDENCE INDEX (GCCI*)

GCCI CURRENT INDEX: Reflects respondents' perception of current economic climate, ability to make household purchases, job security, and investment confidence within the country.

GCCI INVESTMENT INDEX: Reflects respondents' perception of current financial situation, future financial situation, major purchase comfort, household purchase confidence within the country.

GCCI EXPECTATION INDEX: Reflects respondents' attitude regarding the future local economy, future financial situation and job loss expectation within their country.

GCCI JOB INDEX: Reflects respondents' perception regarding Job security, job loss experience, and job less expectation within the country.

GCCI NATIONAL INDEX

* GCCI Index is also known as Primary Consumer Sentiments Index (PCSI)

The National index result is driven by the aggregation of four weighted sub-Indices

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 18: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

I GLOBAL CONSUMER CONFIDENCE INDEX (GCCI)– PAKISTAN

48.5

32.8

39.5

19.2

CURRENT INDEX

56.843.6

EXPECTATIONS INDEX

42.2

19.1

INVESTMENT INDEX

56.2 49.7

JOBS INDEX

Global Averages

NATIONAL INDEX – Dec. ‘19

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Ipsos GLOBAL CONSUMER CONFIDENCE INDEX (GCCI) - Pakistan

Page 19: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

IPSOS GLOBAL CONSUMER CONFIDENCE INDEX (GCCI)– PAKISTAN VS EMERGING

MARKETS

NATIONAL INDEX- Dec. ‘19

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

© Ipsos | Consumer Confidence

Survey in Pakistan – December

2019

CURRENT INDEX 19.2 42.7 69.1 28.2 33.3 25.8 60.6

EXPECTATIONS INDEX 43.6 65.6 71.6 48.0 50.6 43.5 66.6

INVESTMENT INDEX 19.1 50.4 68.7 32.2 40.6 27.5 64.7

JOBS INDEX 49.7 42.6 66.3 43.8 41.0 37.1 53.8

32.8

49.4

69.1

38.140.1

33.7

61.1

PAKISTAN BRAZIL CHINA RUSSIA SOUTH AFRICA TURKEY INDIA

GLOBAL

AVERAGE48.5

Page 20: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Pakistan Global

AverageAsia-Pacific

Middle East/

North AfricaG7 BRICS

IPSOS GLOBAL CONSUMER CONFIDENCE INDEX (GCCI)– PAKISTAN VS EMERGING

MARKETS

NATIONAL INDEX – DEC’ 2019

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Expectations Index 43.6 56.8 58.4 57.7 55.0 60.5

Investment Index 19.1 42.2 45.7 46.5 38.1 51.3

Jobs Index 49.7 56.2 60.0 50.7 64.0 49.5

National Index 32.8 48.5 52.0 50.3 48.4 51.6

Current Index 19.2 39.5 43.2 45.2 37.1 46.8

Page 21: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

LAST ONE YEAR

AS RECALED BY PAKISTANI’S

CONSUMER

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 22: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

MAKING A MAJOR PURCHASE, LIKE A HOME OR CAR

Compared to 1 year ago, are you NOW more

or less comfortable making a major purchase,

like a home or car?

یہ بتائیے کہ گذشتہ ایک سال پہلے کے مقابلے میں آج کل آپ

کے لئے کوئی بڑی خریداری کرنا مثالً جائیداد، گاڑی یا نئے

کپڑے وغیرہ خریدنا آسان ہوگیا ہے یا مشکل ہوگیا ہے؟

MORE COMFORTABLE

9%DEC’19

10%AUG’19

Compared to 1 year ago, how are you feeling?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 23: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

MAKING OTHER HOUSEHOLD PURCHASES

Compared to 1 year ago, are you NOW more

or less comfortable making other household

purchases?

یہ بتائیے کہ گذشتہ ایک سال پہلے کے مقابلے میں آج کل آپ

کے لئے عام گھریلو یا ذاتی استعمال کی اشیاء کی خریداری کرنا آسان ہوگیا ہے یا مشکل ہوگیا ہے؟

MORE COMFORTABLE

Compared to 1 year ago, how are you feeling?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

10%DEC’19

11%AUG’19

Page 24: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

JOB SECURITY FOR YOURSELF, YOUR FAMILY AND OTHER PEOPLE

Compared to 1 year ago, are you NOW more

or less confident about job security for yourself,

your family and other people you know

personally?

یہ بتائیے کہ گذشتہ ایک سال پہلے کے مقابلے میں آج کل آپ

اپنی یا اپنے گھرانے کے افراد یا جان پہچان والے افراد کے

ذریعہ معاش مثالً مالزمت، کاروبار وغیرہ کے باقی رہنے کے

حوالے سے مجموعی طور پر کس حد تک کم یا زیادہ پراعتماد

ہیں؟

MORE COMFORTABLE

Compared to 1 year ago, how are you feeling?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

17%DEC’19

18%AUG’19

Page 25: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

ABILITY TO INVEST IN THE FUTURE

Compared to 1 year ago, are you NOW more

or less confident to invest in the future,

including your ability to save money for your

retirement or your children’s education?

یہ بتائیے کہ گذشتہ ایک سال پہلے کے مقابلے میں آج کل آپ

اس حوالے سے کس حد تک کم یا زیادہ پراعتماد ہیں کہ آپ میں

ادی مستقبل مثالً ریٹائرمنٹ کے بعد یا اپنے بچوں کی تعلیم، ش

وغیرہ کے اخراجات کے لئے پیسہ بچانے کی صالحیت موجود

ہے؟

MORE COMFORTABLE

Compared to 1 year ago, how are you feeling?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

18%DEC’19

20%AUG’19

Page 26: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

LOST JOB AS A RESULT OF ECONOMIC CONDITIONS

Thinking of the last 1 year, have you, someone

in your family or someone else you know

personally lost their job as a result of economic

conditions?

یہ بتائیے کہ کیا گذشتہ ایک سال کے دوران آپ یا آپ کے

گھرانے کے کسی فرد یا آپ کے کسی جاننے والے کو معاشی

صورتحال کے باعث اپنے ذریعہ معاش مثالً مالزمت، کاروبار

وغیرہ سے ہاتھ دھونا پڑا؟

YES

Compared to 1 year ago, how are you feeling?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

31%DEC’19

38%AUG’19

Page 27: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

MOST WORRYING

ISSUES

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 28: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

According to you, which of the following is the MOST worrying issue in Pakistan?

یہ بتائیے کہ آپ کے خیال میں

پاکستان کے مندرجہ زیل مسائل

میں سے سب سے زیادہ پریشان

کن مسئلہ کونسا ہے؟

Unemployment remains the most

worrying issue, followed by high

inflation and burden of additional

taxes.

MOST WORRYING ISSUES – TOP OF MIND (SINGLE RESPONSE)

*Top of Mind or First Mention

refer to the first concern that

comes to Pakistani’s minds

when thinking of their

concerns.(Single response)

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 29: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

52

50

49

48

44

34

27

24

21

21

17

17

17

17

16

INCREASE IN INFLATION

INCREASING POVERTY

UNEMPLOYMENT

INCREASE IN ELECTRICITY PRICE

BURDEN OF ADDITIONAL TAXES

ELECTRICITY LOAD SHEDDING

DECREASING VALUE OF RUPEE

LACK OF FACILITIES IN HEALTHCARE & TREATMENT

TERRORISM

UNAVAILABILITY OF WATER FOR DOMESTIC USAGE

CORRUPTION, BRIBERY, BLENDING & NEPOTISM

DECREASING FREEDOM OF SPEECH & CENSORSHIP ON MEDIA

DISCRIMINATION BEHAVIOR IN IMPLEMENTATION OF LAW &JUSTICE

INTERFERENCE OF STATE DEPARTMENTS IN EACH OTHERSMATTERS

INCREASE IN EXTREMIST THOUGHTS & BEHAVIORS

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

According to you, which of the following is the OTHER worrying issue in Pakistan?

Cost of living, unemployment &

poverty are the other most

worrying issues among

Pakistani’s.

OTHER WORRYING ISSUES (MULTIPLE RESPONSES)

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 30: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

Ipsos’ Primary

Consumer Sentiment

Index (PCSI) – Pakistan

August’19

According to you, which of the following is the MOST worrying issue in Pakistan?

Unemployment remains the most

worrying issue, followed by high

inflation and burden of additional

taxes.

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

81

79

56

55

51

36

28

28

25

23

19

19

18

17

17

Page 31: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Very satisfied

Very dissatisfied

Fairly satisfied

Fairly dissatisfied

4%

20%

37%

40%

SATISFIED OR DISSATISFIED WITH THE WAY THINGS ARE GOING IN PAKISTAN TODAY

77%

24%

Present situation in Pakistan?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Now, thinking about Pakistan, overall, are you satisfied or dissatisfied with the way things are going in Pakistan today?

غیر مطمئن ہیں؟یاائے مہربانی پاکستان کی موجودہ صورتحال کے بارے میں سوچتے ہوئے یہ بتائیے کہ آپ آجکل پاکستان کی مجموعی صورتحال سے کس حد تک مطمئنرب

Page 32: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

3%

18%

39%

40%

Very satisfied

Very dissatisfied

Fairly satisfied

Fairly dissatisfied

DESCRIBE THE CURRENT ECONOMIC SITUATION IN PAKISTAN

79%

21%

Present situation in Pakistan?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Now, thinking about our economic situation, how would you describe the current economic situation in Pakistan

?

گی؟/اب پاکستان کی معاشی صورتحال کے بارے میں سوچتے ہوئے یہ بتائیے کہ آپ پاکستان کی معاشی صورتحال کے بارے میں کیا کہیں گے

Page 33: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

CURRENT STATE OF THE LOCAL ECONOMY

Present situation in Pakistan?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Rate the current state of the economy in your local area using a scale from 1 to 7, where 7 means a very strong economy today and 1 means a

very weak economy.

کا مطلب 1کے اسکیل کی مدد سے دیں جہاں 7سے 1گی؟ آپ اپنا جواب /یہ بتائیے کہ آپ اپنے عالقے کی معاشی صورتحال کے بارے میں کیا کہیں گے

کا مطلب بہت مضبوط معیشت ہے؟7بہت کمزور معیشت جبکہ

Top 2 Box

5%

1%

4%

12%

17%

25%

23%

19%

7 Very strong

6

5

4

3

2

1 very weak

Bottom 2 Box

42%

Page 34: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

CURRENT PERSONAL FINANCIAL SITUATION

Present situation in Pakistan?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Rate your current financial situation, using a scale from 1 to 7, where 7 means your personal financial situation is very strong

today and 1 means it is very weak.

کے اسکیل کی 7سے 1گی؟ آپ اپنا جواب /یہ بتائیے کہ آپ اپنے عالقے کی معاشی صورتحال کے بارے میں کیا کہیں گے

کا مطلب بہت مضبوط معیشت ہے؟7کا مطلب بہت کمزور معیشت جبکہ 1مدد سے دیں جہاں

1%

4%

13%

19%

26%

21%

17%

7 Very strong

6

5

4

3

2

1 very weak

Top 2 Box

5%

Bottom 2 Box

38%

Page 35: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

FUTURE OUTLOOK

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 36: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Looking ahead 6 months from now, what do you expect?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

COUNTRY HEADING IN RIGHT/WRONG DIRECTION?

21%Right Direction

79%Wrong Direction

Page 37: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Looking ahead 6 months from now, what do you expect?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

EXPECTED STATE OF LOCAL ECONOMY

Looking ahead six months from now, do you expect the economy in your local area to be much stronger,

somewhat stronger, about the same, somewhat weaker, or much weaker than it is now?

آئندہ چھ ماہ کے بارے میں سوچتے ہوئے یہ بتائیے کہ آپ کے خیال میں آئندہ چھ ماہ کے دوران آپ کے عالقے کے معاشی صورتحال کیسی ہوگی؟

Much stronger

Somewhat stronger

About the same

Somewhat weaker

Much weaker

24% 23%

15% 15%

3% 3%

32% 29%

27% 31%

DEC'19 AUG'19

Page 38: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Looking ahead 6 months from now, what do you expect?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

EXPECTED FINANCIAL SITUATION

Looking ahead six months from now, do you expect your personal financial situation to be much stronger, somewhat stronger, about the same, somewhat weaker, or much weaker than it is now?

آئندہ چھ ماہ کے بارے میں سوچتے ہوئے یہ بتائیے کہ آپ کے خیال میں آئندہ چھ ماہ کے دوران آپ کی اپنی معاشی صورتحال کیسی ہوگی؟

Much stronger

Somewhat stronger

About the same

Somewhat weaker

Much weaker

24% 23%

15% 15%

3% 3%

32% 29%

27% 31%

DEC'19 AUG'19

Page 39: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Looking ahead 6 months from now, what do you expect?

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

LIKELIHOOD OF LOSING JOB

Now look ahead at the next six months. How likely is it that you, someone in your family/someone else you know personally will lose their job as a result of economic conditions?

ے والے کو معاشی صورتحال کے باعث اپنے اننیہ بتائیے کہ آپ کے خیال میں اس بات کا کس حد تک امکان ہے کہ آئندہ چھ ماہ کے دوران آپ یا آپ کے گھرانے کے کسی فرد یا آپ کے کسی ج

ذریعہ معاش مثالً مالزمت، کاروبار وغیرہ سے ہاتھ دھونا پڑیں گے؟

Much stronger

Somewhat stronger

About the same

Somewhat weaker

Much weaker

24% 23%

15% 15%

3% 3%

32% 29%

27% 31%

DEC'19 AUG'19

Page 40: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Would you agree or disagree* that……..

13

11

8

9

34

38

31

40

I am getting ahead financially

My current quality of life is very good

I am very optimistic that I will be able toafford the leisure activities I like in the

next couple of years

I expect my overall quality of life to bemuch better in 5 years than it is now

% Agree (6-7) % Disagree (1-2)

* Responses on 7 points scale

Compared to the % of agree

Results of Aug ‘19

0

1

-1

-3

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

Page 41: CONSUMER CONFIDENCE SURVEY IN PAKISTAN · Healthcare Commercial Strategy & Advisory Services 9 ‒ SOCIAL INTELLIGENCE ANALYTICS Social Listening Tools by Synthesio Social Media Mining

Q: Rate the current state of the economy in your local area using ascale from 1 to 7, where 7 means a very strong economy today and 1means a very weak economy.

79%Unemployment

Strong

Neither Strong Nor Weak

Weak

August‘19

32.881%Increase in inflation33.8

Q: Rate your current financial situation, using a scale from 1 to 7,where 7 means your personal financial situation is very strong todayand 1 means it is very weak.

55%Burden of taxes

Strong

Neither Strong Nor Weak

Weak

Personal Financial Situation

Top 4 Concerns For PakistaniCountry Economic Situation

PAKISTAN GCCI, DECEMBER 2019

GCCI INDEX

DEC’19

Sub indices Dec’19

Current Index 19.2

Expectations Index 43.6

Investment Index 19.1

Jobs Index 49.7

5%

53%

42%

5%

57%

38%

© Ipsos | Consumer Confidence Survey in Pakistan – December 2019

56%Increasing Poverty