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Kim Engelman
National Center on Parent, Family and Community Engagement
Jeanne VanOrsdal
State Capacity Building Center Infant/Toddler Specialist Network
CONSUMER EDUCATION: IDENTIFYING NEEDS AND MEETING REQUIREMENTS FOR FAMILIES WITH INFANTS AND TODDLERS
Session Goals
• Review consumer education requirements and considerations for meeting these requirements
• Describe movement from consumer involvement to consumer engagement
• Discuss strategies to engage families of infants and toddlers
Coming Alongside Families of Infants and Toddlers
Key Provisions of the Final Rule
• Disseminate information to parents, providers, and the general public on child care services and other assistance programs such as the Supplemental Nutrition Assistance Program (SNAP);
• Provide parents applying for child care assistance with information about developmental screenings that can identify any delays or disabilities. The rule recommends all children receive a developmental screening within 45 days of enrollment, similar to Head Start;
Key Provisions of the Final Rule
• Describe a state’s policies relating to suspension and expulsion in early childhood settings, including any policies to prevent suspension and expulsion of children birth to age 5 in child care and other early childhood programs;
• Maintain a consumer education website with provider-specific information, including, if available, quality information through a Quality Rating and Improvement System or other transparent system of quality indicators;
Key Provisions of the Final Rule
• Post provider-specific reports and results from child care monitoring inspections in a consumer-friendly and easily accessible format;
• Provide CCDF families with a provider-specific consumer education statement that includes a summary of the state’s health and safety and licensing policies;
• Post the annual number of deaths, serious injuries, and instances of substantiated child abuse that occurred in all CCDF-eligible child care settings.
Source:
Overview of 2016 Child Care and Development Fund Final Rule,
https://www.acf.hhs.gov/sites/default/files/occ/ccdf_final_rule_fact_sheet.pdf
Early Care & Education
One of the MOST important decisions families make…
Parents Look For . . .
• Basic necessities:
– Safe, nurturing and educational ECE
• Quality parents look for:
– Provider education & training
– Adult/child ratio
– Daily activities to support development
– Good communication
Cost of care meets reality…
Low income families may have limited high quality ECE options
– Quality preferences not always reflected in child care placement decision
– Consider few options
– Make ECE placement decision quickly
What IS Consumer Engagement?
• 2-way, mutually respectful, relational process
• A continuum of activities:
– Outreach & Awareness
– Consumer Education
– Consumer Engagement
Consumer Engagement Continuum
1. Outreach & Awareness
– Families & community partners planfully and strategically sought out
– Awareness = surface knowledge of ECE & support services that exist
Consumer Engagement Continuum
1. Outreach & Awareness
2. Consumer Education
– Build on parent knowledge
– 1-way information transmission
3. Consumer Engagement
1. Outreach & Awareness
2. Consumer Education
3. Consumer Engagement
– Partner with families to build upon their knowledge surrounding ECE & other support services
– 2-way interaction
Engaged Consumers Act As:
• Decision makers
• Trusted peers
• Leaders
Active Engagement Leads To:
Connections with ECE & comprehensive services that:
– Support child & family well-being
– Help children & families thrive
State Examples
On My Route Search
– Facilities on the route designated by parent
– Child Care Filters
– Information on Inspections
Resources in Multiple Languages– Child development information
– Site is available in multiple languages
Comprehensive Services– Types of Care
– QRIS
– Finding Child Care
– Parent Resources
• Additional Services
– CACFP
Children with Special Needs– Locating Child Care for Children with Special Needs
Family Training
– Training for child care providers and families on protective factors
– Parenting classes and classes specifically for Fathers and stepfamilies
Expulsion Policies– Guidance
– State Policies
What strategies are using in your state to:
1. Outreach to families
2. Involve families
3. Engage families
Questions or comments?
National Centers with Relevant Resources
• Child Care State Capacity Building Center
• National Center on Early Childhood Health and Wellness
• National Center on Early Childhood Quality Assurance
• National Center on Parent, Family, and Community Engagement
• Tribal Child Care Implementation & Innovation
State Resources • Delaware
http://kids.delaware.gov/occl/occl.shtml
• Indiana
http://www.in.gov/fssa/childcarefinder/
• Maryland
http://www.marylandfamilynetwork.org/for-parents/
• Massachusetts
http://www.mass.gov/edu/birth-grade-12/early-education-and-care/parent-and-family-support/
State Resources • Minnesota
http://parentaware.org/
• South Carolina
http://www.scchildcare.org/
• Tennessee
http://kidcentraltn.com/program/strengthening-families-program
• Utah
https://careaboutchildcare.utah.gov/
Resources• Consumer Education: Full Diversity of Support Services for Families (National Center on Early Childhood
Quality Assurance, 2015)https://childcareta.acf.hhs.gov/sites/default/files/public/consumer_education_family_support.pdf
• Supporting Babies Through QRIS: A Self-Assessment Tool for U.S. States and Other Jurisdictions (Zero to Three, 2015)https://www.zerotothree.org/resources/191-supporting-babies-through-qris-a-self-assessment-tool-for-u-s-states-and-other-jurisdictions
• Implementing the Child Care and Development Block Grant Reauthorization: A Guide for States (CLASP and National Women’s Law Center, 2015)http://www.clasp.org/issues/child-care-and-early-education/pages/body/Chapter2_CCDBGGuide.pdf
• Charting Progress for Babies in Child Care, Policy Framework Summary (CLASP and Zero to Three, 2011) http://www.clasp.org/babiesinchildcare
• The Child Care Development Fund and Workforce Development for Low-Income Parents (Urban Institute, 2015) http://www.urban.org/sites/default/files/alfresco/publication-pdfs/2000308-The-Child-Care-Development-Fund-and-Workforce-Development-for-Low-Income-Parents.pdf
• Strengthening Families, Program Self-Assessments (Center for the Study of Social Policy)http://www.strengtheningfamilies.net
• Model Child Care Health Policies (Early Childhood Education Linkage System, Pennsylvania)http://www.ecels-healthychildcarepa.org/publications/manuals-pamphlets-policies/item/248-model-child-care-health-policies
• Ohio Early Childhood Mental Health (Ohio Mental Health Addiction Services) http://mha.ohio.gov/Default.aspx?tabid=279
Contact Us
Kim EngelmanNational Center on Parent, Family & Community Engagement
Jeanne VanOrsdalState Capacity Building Center
State Capacity Building Center,
A Service of the Office of Child Care
9300 Lee Highway
Fairfax, VA 22031
Phone: 877-296-2401
Email: [email protected]
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