IT Quality Management Framework (QMF) Portal

November 17, 2014

Awareness Material

Welcome to the IT QMF

This is an awareness material to help you understand more about IT Quality Management Framework. After going through the materials you should understand :•What is the IT QMF •Scope and applicability•Overview •How to navigate the portal and find information

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What is the QMF?• The IT Quality Management Framework (IT QMF) defines the

organizational structure, responsibilities, procedures, processes, and resources for implementing quality management within IT.

• The IT QMF defines a single way of working across the global IT organization by harmonizing current approaches found in AZ’s IT Control Framework (ITCF), MedImmune’s Governance System Framework (GSF), and other quality management systems used within IT.

• The IT QMF portal surfaces the single source of the truth for achieving one way of working and enables IT’s strategy of customer focus, operational excellence, and simplification.

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Scope and ApplicabilityThe scope of the IT QMF is the control for all activities performed at and for AstraZeneca that may affect the quality and compliance of computerised systems and their environments.

The IT QMF applies to:•All AstraZeneca IT organizations•When stated by contractual agreements, external organizations engaged in the delivery of IT projects and services

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Accessing the IT QMF Portal

When you access the IT QMF Portal, you may have to first login to Office 365.

AZ employees: enter [your PRID]@astrazeneca.netMedImmune employees: enter your email address

Check the “Keep me signed in” box in order to avoid having to sign in repeatedly in the future.

IT QMF Portal Overview

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IT QMF Homepage

This is the homepage for the IT Quality Management Framework Portal. From here you will find all the information you need concerning the IT QMF and job-enabling documentation.

The IT QMF Portal is accessible via Office365. As such, users can easily navigate between the IT QMF Portal and their email, calendar and contacts.

Navigating the Portal (1 of 7)

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• The IT QMF Portal connects users to job-enabling information. The following slides provide instruction on how best to surface information within the QMF Portal

• These slides use animations cued by clicking

Navigating the Portal (2 of 7)

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There are two ways to navigate the IT QMF Portal:1.Left-hand navigation2.Graphic interface

1. The left-hand navigation provides quick links to IT QMF content, relevant AZ sites, and useful links

2. The graphic interface offers a process architecture based on the strategic, life cycle and supporting processes shown here.

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Navigating the Portal (3 of 7): Left-hand Navigation

The “What We (IT) Must Do” & “How We (IT) Must Do It” sections contain links that navigate to predefined lists by content type.

The “Useful Links” section provides convenient access to sites and lists related to the IT QMF.

See the “Help!” section if you have any questions about the QMF, would like to submit a content change request, or need QMF related help.

Navigating the Portal (4 of 7): Graphic Interface

The graphic interface can also be used to navigate the portal. The interface is separated into three sections: strategic processes, system life cycle process, and supporting processes. The processes within each block will display when you scroll over the blocks.

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Navigating the Portal (5 of 7): Process Mapping

The IT processes are mapped to the graphic interface as shown below.

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Navigating the Portal (6 or 7): Intermediary Pages

This slide shows an example of what you would see if you clicked on a process block from the graphic interface.

The legacy process table offers links to the legacy AstraZeneca and MedImmune processes. These legacy processes may be used until they are harmonized and retired. Once retired, the harmonized processes will display in the green table.

Harmonized processes will be listed in a green table. The legacy process undergoing harmonization will be listed in an orange table.

The harmonized process table offers links to the standard operating procedures (in AZ-Doc) and the process diagrams (the Nimbus models).

Navigating the Portal (7 or 7): Process Diagram

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This is an example of a process diagram. From here you can access documents associated with the process, review training, or navigate to other process models.

These tabs list all documentation associated with the process.

The paper clip icon indicates that there are documents or a RACI chart attached to that step in the process.

The downward arrow indicates there is a sub-process under the process step.

Setting AZ-Doc Portal Preferences

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When accessing the AZ-Doc Portal for the first time, it is important to set your preferences appropriately:•Select your preferred language•Select the Docbase “AZ-Doc Sys (LDMS)”•Click here for further information on setting AZ-Doc preferences

Confidentiality Notice This file is private and may contain confidential and proprietary information. If you have received this file in error, please notify us and remove it from your system and note that you must not copy, distribute or take any action in reliance on it. Any unauthorized use or disclosure of the contents of this file is not permitted and may be unlawful. AstraZeneca PLC, 2 Kingdom Street, London, W2 6BD, UK, T: +44(0)20 8604 8000, F: +44 (0)20 8604 8151, www.astrazeneca.com

If you have questions , please contact QMF Team

Fernando Lopez, Wilmington, +1 302-885-5992

Sara Leonard, Macclesfield, +44 1625-14467

Noelle Donati, Gaithersburg, +1 301-398-2192

John Rowe, Gaithersburg, +1 301-398-1974

David Mayo, Gaithersburg, mayod@medimmune.com

Questions

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