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Putting the X into ECM
Content in Context of Business Processes
It’s time toRe-ThinkECM
And its role in your Digital Transformation
Content Management by OpenText
*2V C X=
Value Content Context
ERP, CRM, SRM, PIM,DMS, Portal, KM,
Emails, Files System, Shared Drives …
OpenText ©2016 All Rights Reserved. 55
Better Process Productivity
Multiply the Value of your Content
Harness developing market
adoption of digital
experience platforms
Digitize and automate information
flows in context of business process
XExcellent integrations into the world-
leading business applications
OpenText ©2016 All Rights Reserved. 66
• Content in Context
in Business
Process
• Adoption through
Integration
• Access and Share
Information
• Adoption through
Simplicity
Control InfoGov - Adoption through Transparency
ECM in Digital Transformation
Process Productivity Personal Productivity
OneEnterprise Platform
Do not
compromise
on Security
360° view via
Connected Workspaces
Within
Business
Applications
Information
Governance
Modern
User
Experience
ComplianceSecurityEfficiency
Example Process: Opportunity to Revenue
Campaign &Lead Gen
Opportunity& Quote
Sales OrderEngineering
(Project)Production &
DeliveryService
Quote
Product Information
Collaterals
Leads Sheets
Contract
Product Specification
Sales Order
Order Confirmation
Requirements Specification
Enginering Drawings
Project Documentation
Detailed Specification
Purchase Orders
Material Requirements
Quality Inspections
Case / Problem Documentation
Customer emails
Solution Description
Legacy
System
ERP CRM PLM
CUSTOMER
ADDRESS
ORDER
ABC
Paris Street, 12My City 90 RTF
C-2016-555
CUSTOMER
OPPORTUNITY
PRODUCTS
ABC
OPP-2016-18
XYZ
UVW
240
435
PRODUCT
TYPE
PRICE
XYZ
Enterprise
230,000.00 €
x x x
DMS
CONTRACTS
CUSTOMERS
ABC
ORDERS
Doc1.pdfDoc2.docxDoc3.xlsx
MY DRIVE
MY CUSTOMERS
ABC
OPP-2016-18
Doc4.pdfDoc5.docxDoc6.xlsx
MY EMAILS
INBOX
ABC
SENT
ABC mail1mail2mail3
FILES SYSTEM
ENTERPRISE
XYZ
PUBLIC
OPQ
Doc7.pdfDoc8.docxDoc9.xlsx
mail4
555.pdf
ERP CRM PLM
CUSTOMER
ADDRESS
ORDER
ABC
Paris Street, 12My City 90 RTF
C-2016-555
CUSTOMER
OPPORTUNITY
PRODUCTS
ABC
OPP-2016-18
XYZ
UVW
240
435
PRODUCT
TYPE
PRICE
XYZ
Enterprise
230,000.00 €
x x x
ECM
ABC
CONTRACTS
ORDERS
EMAILS
UVW
OPQ
XYZOPP-2016-18
PROPOSALS
EMAILS
Doc1.pdfDoc2.docxDoc3.xlsx Doc4.pdf
Doc5.docxDoc6.xlsx
Doc7.pdfDoc8.docxDoc9.xlsx
mail4
555.pdf
mail1mail2mail3
View
Example Process: CRM & Engineer to Order
Campaign &Lead Gen
Opportunity& Quote
Sales OrderEngineering
(Project)Production &
DeliveryService
Quote
Product Information
Collaterals
Leads Sheets
Contract
Product Specification
Sales Order
Order Confirmation
Requirements Specification
Enginering Drawings
Project Documentation
Detailed Specification
Purchase Orders
Material Requirements
Quality Inspections
Case / Problem Documentation
Customer emails
Solution Description
Legacy
System
OpenText Confidential. ©2016 All Rights Reserved. 9
Content in context – connected workspaces
Consistent
Relevant
Social
Role-based
Connected
DATA
CONTENT TASKS
PEOPLE
Connected Workspace
OpenText ©2016 All Rights Reserved. 1313
Extended ECM
Open, Versatile ECM Platform
OpenText Extended ECM
DATA
CONTENT TASKS
PEOPLE
Customer Workspace
DATA
CONTENT TASKS
PEOPLE
Sales Order Workspace
DATA
CONTENT TASKS
PEOPLE
Product Workspace
OpenText ©2016 All Rights Reserved. 1414
Extended ECM
Role-based Business User Interface
OpenText ©2016 All Rights Reserved. 1515
Extended ECM for SAP
Fiori® Apps with embedded Workspaces
Extended ECM Sales Order
workspace in SAP Fiori®
OpenText ©2016 All Rights Reserved. 1616
Extended ECM for SAP SuccessFactors
Workspaces for HR Processes
Extended ECM Employee
workspace in
SuccessFactors
OpenText ©2016 All Rights Reserved. 1717
Extended ECM for SharePoint
Engineering Project Workspaces
Extended ECM Project
Workspace in SharePoint
SharePoint Project Site
OpenText ©2016 All Rights Reserved. 1818
Extended ECM for Salesforce
CRM Account Workspace
Extended ECM Account
Workspace in Salesforce
Salesforce Account
(e.g. Global Trade AG)
OpenText ©2016 All Rights Reserved. 1919
Extended
ECM for
<…>
Extended ECM Platform – Better Process Productivity
Better Process ProductivityContent + Context = Value
Content Suite Platform 16 – Better Personal Productivity
Open Ecosystem API WebReportsUI Integration
Widgets
Extended ECM
for Salesforce
Extended ECM
for Microsoft
SharePoint
Extended ECM
for SAP
Solutions
Extended ECM
for Oracle EBS
SDK
Extended ECM
for SAP
SuccessFactors
CMIS Interface
Records
Management
Archive
Center
Document
Management &
Sharing
Social
Business
Relationships
Business
Users & Roles
Connected
WorkspacesSmart UI ActiveView
Content Suite 16 !
Put the X in ECM !
Enable your
Business Apps !
