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STUDY SUBJECT PROGRAMME
Subject code Subject group Credits Subject certified
Certification valid until
Reg. No.
EVP5006 D 6 ECTS 2011 04 03 2013 04 03 Title TARPASMENINS IR
TARPKULTRINS KOMUNIKACIJOS Title in English INTERPERSONAL AND
CROSS-CULTURAL COMMUNICATION
Subject annotation The course is aimed at analysis and
development of theoretical and practical skills of communication.
After completion of this course students will be able: develop
communication skills in work place, analyze communication functions
in organization and solve conflicts in the way of fruitful
collaboration, describe factors affecting the use of the grapevine,
analyze barriers to effective communication and rules for improving
cross-cultural communication in the global economy environment.
Necessary background knowledge for the study of the subject
Organizational behaviour or Leadership and motivation.
Study results of the subject After finishing this course a
student has skills to:
define communication and list its functions; define main
concepts of interpersonal and cross-cultural communication;
describe the relationship between cultures; describe common
barriers to effective communication; list rules for improving
cross-cultural communication; identify the behaviours related to
effective listening; define concepts of communication in
intercultural work groups and teams; define interpersonal and
cross-cultural communication development process.
Subject contents Background to interpersonal and cross-cultural
communication. Functions of communication. The communication
process. Popular ways to communicate. Communication networks.
Barriers to effective communication. Trust and communication. The
frameworks for assessing cultures. Contact. Values and
cross-cultural communication. Cultural shock. Emotions and national
culture. Emotional intelligence and culture. The importance of
language in communication. Conflict and negotiation. Bargaining
strategies: distributive bargaining and interactive bargaining.
Improving negotiation skills in cross-cultural context.
Study hours Lectures 45 hours; Seminars 22,5 hours;
Consultations 28 hours; Homework 30 hours; Selfstudy 34,5
hours.
Evaluation of study results Mid-term examination 25%; Seminars
10%; Homework 15%; Final examination 50%
Literature 1. Pruskus V. Multikultrin komunikacija ir vadyba.
Vilnius, VTVK, 2004. 2. Goleman, D. Emocinis intelektas. Presvika,
2006. 3. Almonaitiene, J. et al. Bendravimo psichologija. Kaunas,
Technologija, 2001. 4. Rau, J. Kultr dialogas dialogo kultra. 2005.
5. Rouse, M. J., Rouse, S. Business Communications. A Cultural and
Strategic Approach. Thomson Learning,
2002. 6. Kasiulis, J., Barvydien, V. Vadovavimo psichologija.
Kaunas, Technologija, 2004.
Program prepared by doc. dr. Nijol Petkeviit, Faculty of
Economics and Management, Department of Management.
