Content,Argument,andStructure

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    Goal: what you want to achieve

    Central idea: what you are going to say in order toachieve your goal

    Example:

    Goal: To become the CEO

    Central idea: To colleagues: To superiors: To subordinates:

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    An argument is an effort to justify a particularconclusion.

    (Allyson Skene, The Writing Centre, University of Toronto atScarborough.)

    Types: Deductive and Inductive

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    Goal: To persuade the directors to adopt myproposal for workplace safety

    Argument: Major Premise (Given): Workplace needs to be

    made safer.

    Minor Premise (Since): My proposal will make the

    workplace safer.

    Conclusion (Therefore): My proposal should be

    adopted.

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    Goal: To persuade the directors to adopt myproposal for workplace safety

    Inductive argument: Given: Accidents have occurred frequently,

    medical bills have risen

    Since: My proposal will help reduce these

    accidents

    Therefore: My proposal should be adopted

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    Given: (what problem and/or evidence do we agree thatwe have?) That we all agree on this basic problem (ded.)

    That we have assembled this body of data (ind.)

    Since: (a principle or statement that links thegiven to thetherefore.) Addressing this problem will benefit us (ded.)

    These data demonstrate the following trend or principle (ind.)

    Therefore: (conclusion or course of action) We should take the following course of action

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    GivenWorkplace needs to be made safer (ded.)

    Evidence raises concerns aboutworkplace safety (ind.)

    Since

    My proposal will make the workplace safer

    (ded.)My proposal is a correct response to the

    evidence (ind.)Therefore My proposal should be adopted

    Unless

    There are other means of solving the

    problem; cost would be too high; accidents

    are normal

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    Facts and Figures

    Examples/Anecdotal Evidence

    Appeal to Authority

    Appeal to Common Knowledge

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    Will my readers or listeners accept my given? If not, what can I do? Insert a prior argument?

    Is my since a convincing link between mygiven and therefore? What rebuttal (the unless) can shake your

    since? Will more evidence help? Should I qualify my therefore because of

    contrary views or because its not certain?

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    The Chinese government killed hundreds ofprotestors in 1989

    US officials began restricting export of products

    that could be used by security forces Restrictions cover mostly low-tech equipment Cisco has been criticized for selling high-tech

    equipment to China Critics assert that Cisco is undermining their

    efforts They say that Cisco could be enabling abuse One of its marketing brochure praises the

    products quality to strengthen police controls

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    The company follows all US exportregulations

    The companys Chinese marketing strategy isthe same as what it does in other countries

    Products are neither good nor bad, their usemakes them so and thats the customers

    responsibility If not Cisco, some other company will sell this

    product to the Chinese government

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    Goal:

    Central idea:

    Given:

    Since:

    Therefore:

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    INFORMATIVE

    Direct approach

    Main idea

    Main points and evidence

    Conclusion

    ANALYTICAL

    Direct or Indirect approach

    Direct approach Recommendation

    Rationale

    Implementation

    Indirect approach

    Rationale

    Recommendation

    Implementation

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    INFORMATIVE

    Progress in shifting to the

    new office Main idea: Shifting is going

    according to schedule

    Details: Half the facilities haveshifted

    Conclusion: Shifting expectedto be completed on time

    ANALYTICAL

    Progress in shifting to thenew office Problem: Progress in shifting

    to the new office takinglonger than estimated

    Recommendation: Shiftingplan should be followed

    Rationale: Better organizationsaves time

    Implementation: A memostressing the need to followthe shifting plan

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    One-Sided versus Two-Sided Presentations Comparison of two locations for the new office

    Pro-Con versus Con-Pro The preferred location first or the less preferred locationfirst

    Deductive versus Inductive

    Recommendation followed by evidence or evidencefollowed by recommendation

    Ascending versus Descending Most important point (e.g. lower cost) last or first

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    Audience Argument/Structure

    Interested

    SupportiveInformed

    One-Sided

    Pro-Con

    Deductive

    Descending

    Unengaged

    Hostile

    Uninformed

    Two-Sided

    Con-ProInductive

    Ascending

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    Your company has recently shifted to a moreaccessible location

    However, shortage of space has meant smaller

    workspaces/cubicles This has resulted in noise intrusion from keyboards The company has recently installed quieter monitors You think membrane keyboards should replace

    mechanical ones to improve employee productivity These are available for $30 to $40 each Company has already spent a large amount on

    shifting and any new spending may be unwelcome Compose a message likely to get your objective