8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

1/6

Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

; Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn

Ilotnoulus Neprlvcecot - @lno` jcyloh

Lpcrktnlos Ekok`cecotNeprlvcecot usukddy eckos hlno` slectfno` tfkt wc fkvc ocvcr hloc jcalrc. (Yfn`cl Yfno`l)

Xcke Ecejcrs

Pkqks Kdn Xuonl, Ykuh Wkakr Ssekon, Dt. Ihr. @fudke [khnr, Dt. Ihr. Xkfnr & Wudanqkr Fusskno

Nostntutc Nohustrnkd & Ekouakiturno` Co`noccrno` (NEC),

Rkmnstko Okvy Co`noccrno` Ilddc`c (ROCI),

Oktnlokd Sonvcrnsty la Yincoics & Xcifoldl`y (OSYX), Mkrkifn - Rkmnstko

KjstrkitXfns rcsckrif ns tl rcil`onzc tfc occh alr ilotnoulus neprlvcecot no kdd krcks la lpcrktnlos

ekok`cecot, rn`ft arle tfc strktc`y alreudktnlo prlicss tl tfc hcdnvcry la prlhuit tl tfcilstuecr. Xl kiilepdnsf tfns, k tflrlu`f kokdysns fks jcco ikrrnch lut tl nhcotnay tfc truc

kppdniktnlo la lpcrktnlos ekok`cecot no `cocrkd koh dcko ekok`cecot no pkrtniudkr. Xfc mcykrcks krc nhcotnanch, kokdyzch koh tfc arkecwlrm ns prlvnhch alr auturc hcvcdlpecot.

NotrlhuitnloXfc iurrcot jusnocss covnrloecot fks

jcilec fn`fdy ilepctntnvc jcikusc la tfcekouakiturno` systces kjndnty tl hcdnvcr

fn`f pcralrekoic koh adcxnjdc prlhuits tltfc ilstuecr, ks wcdd ks ilstuecrs hcekohkrc jcileno` elrc koh elrc slpfnstniktch.

Xfc prlhuits krc jcileno` fn`fdy

iustlenzkjdc koh tfns fks dch tl k ocw crk la`knono` ilepctntnvc ch`c jy tcifoldl`nikd

supcrnlrnty. Xl fkohdc tfc tcifoldl`y koh

hcdnvcr rcsudts tl tfc ilstuecr tfcrc ns k

occh tl kdn`o tfc lpcrktnlos la tfc anre wntftfc tcifoldl`y, irkim tflsc wckm dnomk`cs

tfrlu`flut suppdy ifkno no lrhcr tl eknotkno

adlw koh hcdnvcr pcralrekoic kt tfcilstuecrs coh.

No tfns rcsckrif, tfrcc ekglr krcks krc

ilvcrch wfnif prlvnhc tfc arkecwlrm alrkifncvno` tfc ilotnoulus neprlvcecot.(;) Xfc strktc`ni ekok`cecot iyidc koh nts

alreudktnlo.

(:) Kdn`ono` Lpcrktnlos wntf Ekouakiturno`Octwlrms koh Yuppdy Ifkno

(9) Zc-ekouakiturno` la wkstc koh kifncvno`jcttcr ilst-caacitnvcocss

(;) Xfc Ytrktc`ni Ekok`cecot

Iyidc koh nts AlreudktnloXrkhntnlokd pcralrekoic sfludh `l fkoh no

fkoh wntf tfc tcifoldl`nikd noolvktnlo tleknotkno lr neprlvc tfc ilepkoys

ilepctntnvc plsntnlo lvcr tnec. Cspcinkddy no

ekturc, khvkoich ekrmcts, tfc ilepkoyocchs tl hnaacrcotnktc ntscda sn`onanikotdy tl

`nvc iustlecrs k rckslo tl rcpdkic cxnstno`

prlhuits. Nt ns latco hnaaniudt tl auddy

rcil`onzc tfc ilotrnjutnlos la fn`fpcralrekoic ekouakiturno` prkitnics no

ecctno` tfc noircksno` ekrmct hcekohs,

jcikusc tl ecct tfcsc hcekohs,ekok`cecot eust kdn`o tfcsc scts laprkitnics rktfcr tfko nentktno` nohnvnhukd

prkitnics la k jcoifekrmch ilepkoy.

8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

2/6

Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

: Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn (www.oust.chu.pm)

Xcifoldl`nikddy noolvktnvc hcvcdlpecots

tcoh tl jc elrc cxpcosnvc no tcres la ilstkoh tnec. Xfcy hcekoh k wcdd aliusch koh

hcsn`och hcvcdlpecot strktc`y tl sktnsay tfc

ekrmcts ilst caacitnvcocss irntcrnlo. No

khhntnlo, tcifoldl`nikd noolvktnlos eust jckdn`och wntf ilepctntnvc ackturcs koh k akst

rkep-up lpcrktnlokd prlicss. Xfc dnomk`cs

olw rcqunrc hcvcdlpecot strktc`y tllpcrktnlos. Xfcrcalrc, tfc cecr`coic la

dnomk`cs ns k irntnikd lr`konzktnlokd

pfcolecolo. Sohcrstkohno` tfce iko yncdhelrc prcsirnptnvc stktcecots alr ekok`crs.

Ckrdncr rcsckrif fks rcplrtch tfkt tfcrc latco

ns k plsntnvc rcdktnlosfnp jctwcco tfc cxtcot

la dnomk`cs kelo` wlrmcrs koh dcvcds la

ekouakiturno` pcralrekoic. Xfc iloicpt lastrktc`ni ekok`cecot iyidc ns jksnikddy

snendkr tl tfc khkptnvc iyidc prlplsch

wntflut cxpdnint ilosnhcrktnlo la tfctrkosntnlo arle loc iyidc tl ocxt loc lvcr

tnec. Xfc khkptnvc iyidc ilosnsts la tfrcc

prljdces, tfc Cotrcprcocurnkd, tfcCo`noccrno` (Ircktno` la k systce, wfnif

lpcrktnlokdnzcs ekok`cecots sldutnlo tl

tfc cotrcprcocurnkd prljdce) koh tfc

Khenonstrktnvc prljdce (Zchuino`

uoicrtknoty wntfno tfc lr`konzktnlo kohrktnlokdnzno` koh stkjndnzno` tflsc kitnvntncs

tfkt sldvch prljdces akich jy tfccotrcprcocurnkd koh co`noccrno` prljdces).

Xfcsc prljdces krc tfc ekok`crnkd k`cohk

tl khkpt tfc ilepkoy tl covnrloecotkd

ifko`cs.

Xfc kutflrs rcil`onzch alur typcs la

stccrno` pkttcros la tfc iyidc, tfc hcacohcr,

tfc kokdyzcr, tfc prlspcitlr, koh tfc rckitlr.Xfc prlspcitlr ekmcs elst noolvktnvc

khkptktnlo koh tfc rckitlr ns noilosnstcot no

kifncvno` sldutnlos tl tfc tfrcc prljdces.Xfc strktc`ni ekok`cecot iyidc uohcrdncs

tfc pdkots kitnlos koh jcfkvnlrs. Ckif stk`c

la tfc iyidc ns hctcrenoch jy tfc pdkotsstrco`tf no tfc prnlr stk`c, wfco k pdkot ns

strlo` no loc stk`c, nt wndd jc strlo` no tfc

ocxt stk`c. No ltfcr wlrhs, tfc hyokeni

prlicsscs sfludh jc nepdcecotch rkpnhdy tljc ilepctntnvc. Nt rcqunrcs k spcchy prlhuit

hcvcdlpecot prlicss tfkt rcpckts tfc iyidc

arle hcsn`o tl ekmno` kt dckst elrc tfko

loc tnec wntfno ko kddlwkjdc pcrnlh uohcrtfc ilepctntnvc sntuktnlo. No ltfcr wlrhs,

prlhuit hcvcdlpecot tnec sfludh jc sflrtcr.

K alrekd arlot coh dlkhno` prlicsspltcotnkddy ekmcs suif cxpcrnecotkd koh

ntcrktnvc prlicsscs elrc dnmcdy no fn`f-

vcdlinty ekrmcts. Xfc arlot-coh dlkhno`prlicss iko prleltc idkrnty koh k ileelo

dko`uk`c tfkt iko jc usch tl khhrcss tfc

uostruiturch arlot-coh la tfc iyidc. Nt fks

jcco oltch tfkt tfc jundhno` la tfc tltkd

dnomk`c arle tfc arlot-coh ns Xlyltksstrktc`y la ekok`cecot.

Yystcektnzktnlo la tfc arlot-coh

dlkhno` prlicss

Anres eust pky elrc kttcotnlo tl tfc dnomk`c

jctwcco strktc`y koh lpcrktnlos ks jusnocss

covnrloecots noircksc no uoicrtknoty,jcikusc enskdn`oecot jctwcco strktc`ni

kitnlos koh lpcrktnlos noirckscs. Dnttdc

kttcotnlo tl tfcsc dnomk`cs rcsudts no fn`f

vkrnkjndnty no tfc arlot-coh stk`cs. Xfns stuhyrcvckdch tfkt k mcy tl fn`f pcralrekoic

ekouakiturno` ns no flw wcdd k

ekouakiturno` pdkot hcvcdlps k dcvcrchdnomk`c kelo` nts kitnvntncs. Xfc dnomk`c

cxpdlnts nts rcslurics koh cofkoich

molwdch`c tl ircktc prlhuits wntf `rcktcrkoh elrc kttrkitnvc vkducs tl iustlecrs tfko

tfcnr ilepctntlrs hl. Ekouakiturno`

prkitnics koh iudturc krc neplrtkot

no`rchncots no hcvcdlpno` tfns dcvcrchdnomk`c. Kdloc, ocntfcr loc ikoolt sustkno

tfc dcvcrch dnomk`c lvcr tnec.

Xfc mcy tl suiicss no ekouakiturno` ns tlhrnvc tfc strktc`ni ekok`cecot iyidc

caacitnvcdy. Xl kiilepdnsf tfns, tfc

8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

3/6

Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

9 Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn (www.oust.chu.pm)

ilepkoy occhs tl jc kwkrc la nts vnsnlokry

covnrloecot koh tfc alreudktno` strktc`y,wfnif krc elst prljdcektni stk`cs la tfc

iyidc. Xfus, tfc notc`rktnlo la molwdch`c kt

tfc arlot-coh la tfc strktc`ni ekok`cecot

iyidc ns k mcy tl fn`f pcralrekoicekouakiturno`. Xfns stuhy nohniktcs tfc

hcvcdlpecot koh usc la ko caacitnvc arlot-

coh dlkhno` ecifkonse ns loc la tfc elstneplrtkot nssucs ekok`crs eust khhrcss.

Ekoy ilepkoncs tfkt loic fkh fn`f dcvcds

la ekouakiturno` pcralrekoic kohrcputktnlo anoh nt cksy tl dlsc tfcsc kttrnjutcs

ks ekrmcts jcilec skturktch koh ekoy ltfcr

uoicrtknotncs cecr`c, ks fkppcoch no tfc dkst

hcikhc. K mcy ilotrnjutnlo la tfc strktc`ni

ekok`cecot iyidc ns tl su``cst tfkt lvcrtnec fn`fdy caanincot ekouakiturno`

prkitnics wntflut strktc`y ikoolt dckh tl

fn`f pcralrekoic. Xfns wks anrst oltchkdelst ;3 yckrs k`l jy Rlrtcr (;>>1), wfco

fc rcplrtch tfkt tfcrc ns k sn`onanikot

hnaacrcoic jctwcco lpcrktnlokd cxicddcoickoh k truc strktc`ni plsntnlo. Rlrtcrs

ljscrvktnlos wcrc hnrcitch kt Gkpkocsc

ekouakiturno` anres. Xfc strktc`ni

ekok`cecot iyidc iko prlvnhc tfc

ocicsskry prlicss tl cosurc tfkt anres hl oltakdd notl tfc trkp la pursuno` lpcrktnlokd

cxicddcoic alr nts lwo skmc.

Xfns stuhy cxpdlrcs tfc ecifkonse la

jundhno` ko caacitnvc dnomk`c kelo`

ekouakiturno` prkitnics tfkt ns k jksnikttrnjutc la fn`f pcralrekoic

ekouakiturno`. Fn`f pcralrekoic

ekouakiturno` ilepkoncs krc tflsc tfkt

sustkno fn`f dcvcds la pcralrekoic lvcrtnec. Pc prlplsc k strktc`ni ekok`cecot

iyidc, wfnif cxpdknos flw k anre cstkjdnsfcs

koh eknotknos sustknokjdc pcralrekoic. Pcfypltfcsnzc koh hcelostrktc flw tfc iyidc

ircktcs ko caacitnvc dnomk`c tfkt notc`rktcs

strktc`ni kitnvntncs koh lpcrktnlokd prkitnics,wfnif no turo yncdhs fn`f pcralrekoic. Pc

kdsl kr`uc koh sflw flw tfc anrst stk`c la

tfc iyidc, vnsnlokry pdkoono`, supplrtch jy

tfc irlss-auoitnlokd iudturc, ns k mcy tl tfcfn`f pcralrekoic ekouakiturno` ilepkoy.

:. Kdn`ono` Lpcrktnlos PntfEkouakiturno` Octwlrms &

Yuppdy IfknoXfc ekouakiturno` octwlrms ilosnst la tfcakindntncs octwlrm sprckh lvcr k wnhc rc`nlo.

Nt eky lr eky olt jc wntfno k iluotry, nt

eky sprckh wnhc kirlss tfc `dljc. Xfc

purplsc la sprckhno` tfc ekouakiturno`octwlrm wnhc koh akr ns tl lptnenzc tfc

trkosplrtktnlo la tfc rkw ektcrnkd suppdy, ks

wcdd ks tfc hnstrnjutnlo suppdy. Yfn koh@rc`lry ];U vncw k ekouakiturno` octwlrmKs k akitlry octwlrm wntf ektrnx

iloocitnlos, wfcrc ckif olhc (n.c. akitlry)

kaacits tfc ltfcr olhcs koh fcoic ikooltjc ekok`ch no nsldktnlo.

Xfc iurrcot noalrektnlo systces krc ikpkjdccolu`f tl notc`rktc tfc lpcrktnlos la tfc

ekouakiturno` octwlrm koh hcdnvcr fn`f

pcralrekoic prlhuits wntf lptneue

rcsluric utndnzktnlo koh enoneue wkstc.

k. Qkduc OctwlrmsEkrtno Zuhjcr`k koh Gko Ldfk`crj ]:U vncwQkduc octwlrms krc rc`krhch ks k octwlrm la

akindntncs ilosnstno` la hnaacrcot akindntncs

wfcrc tnec, elocy koh cocr`y krc spcotwfnif udtnektcdy supplrts wfkt tfc ilstuecr

ns rckddy pkyno` alr.

Xl cxtrkit ekxneue arle tfc Qkduc

octwlrms nt ns ocicsskry tl fkvc k `llh

iloan`urktnlo la tfc Qkduc Octwlrms ks wcddks `llh illrhnoktnlo jctwcco tfce ks

vncwch jy Ekrtno Zuhjcr`k koh GkoLdfk`crj. ]:U

j. Ekouakiturno` OctwlrmsXfc ekouakiturno` octwlrm eust jc idckrdy

nhcotnanch, wntf idckr alius lo strktc`ni

8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

4/6

Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

8 Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn (www.oust.chu.pm)

neplrtkoic la ckif ekouakiturno` olhc.

Pfco tfc ekouakiturno` octwlrm fks jcconhcotnanch nt jcilecs cksncr alr tfc

lpcrktnlos ekok`cecot pcrspcitnvc, tfc

ekok`cecot la tfc wfldc ekouakiturno`

octwlrm.Alr cxkepdc, tfc Xlyltk fks nts Ksscejdno`

pdkots wnhc kirlss tfc `dljc. Ckif pdkot fks

nts strktc`ni neplrtkoic idckrdy nhcotnanch.Xfc pdkots no tfnrh wlrdh iluotrncs hl olt

ksscejdc YSQs lr fn`f pcralrekoic,

cxpcosnvc vcfnidcs jcikusc la dnttdc hcekoh.Zktfcr, sekdd ikrs dnmc ilrlddk krc jcno`

ksscejdch, tfns sflws k idckr strktc`y koh

kdn`oecot la lpcrktnlos wntf tfc

ekouakiturno` pdkots.

i. Yuppdy Ifkno Ekok`cecotIllmc ]9U hcanocs tfc suppdy ifknoekok`cecot iloicpt ks tfc illrhnoktnlo la

kdd tflsc kitnvntncs ksslinktch wntf elvno`

`llhs arle tfc rkw ektcrnkds stk`c tfrlu`f

tl tfc coh uscr, alr sustknokjdc ilepctntnvckhvkotk`c. Xfns noiduhcs kitnvntncs dnmc

systce ekok`cecot, slurino` koh

prliurcecot, prlhuitnlo sifchudno`, lrhcr

prlicssno`, novcotlry ekok`cecot,trkosplrtktnlo, wkrcflusno`, koh iustlecr

scrvnic.

Pfcocvcr tfc ekouakiturno` octwlrms

spkos wnhc nt wndd `nvc rnsc tl Yuppy Ifkno

Ekok`cecot iloicpt. Ltfcrwnsc, jcalrctfc`dljkdnzktnlo, tfns auoitnlo wks olt sl akr

koh wnhc sl tfc tcre, Dl`nstnis Ekok`cecot

wks usch.

No lrhcr tl cxtrkit ekxneue arle tfc Qkduc

Octwlrms. Xfc lpcrktnlos la Ekouakiturno`Octwlrms ks wcdd ks Yuppdy Ifknos fkvc tljc kdn`och.

Xfc MCYI, suppdy ifkno ekok`cecot nsaliusch lo tfc hcdnvcry pcralrekoic. Yl

tfcy `l alr tflsc suppdncrs wfl iko hcdnvcrno tnec, tfcy krc ileprlensno` lo ilst,

jcikusc la tfc strktc`ni nepdniktnlos la tfc

utndnty.

Xfc lpcrktnlos la tfc suppdy ifkno krctfcrcalrc kdn`ono` kdd tfc dnoms wfnif sunts

tfc strktc`ni nepdniktnlo la tfc ilepkoy.

h. Kifncvno` IlotnoulusNeprlvcecot no kdn`ono`

Ekouakiturno` & Yuppdy Ifkno

Octwlrms.

Xl lptnenzc tfc ekouakiturno` koh tfcsuppdy ifkno octwlrms. Ekrtno Zuhjcr`k,

Gko Ldfk`crj ]:U fkvc prlplsch twl

hnecosnlos, iloan`urktnlo koh illrhnoktnlo.

Xfc dntcrkturc fks prlplsch k ektrnx alr jltfhnecosnlos.

An`; Iloan`urktnlo Ektrnx

Xfc iloan`urktnlo ektrnx sflws ks tfc ol. lalr`konzktnlo noirckscs arle sno`dc tl eudtn

kt k sno`dc sntc, wndd `nvc rnsc tl k suppdy

ifkno. Koh ks tfc ol. la sntcs pcr

lr`konzktnlo noirckscs wndd `nvc rnsc tl knotrk-anre octwlrm. Olw tl kifncvc

ilotnoulus neprlvcecot, tfc lr`konzktnlo

eust alius ilrrcsplohno`dy tl nts ektrnxplsntnlo, koh fcoic k ilrrcsplohno`

lpcrktnlos strktc`y / tcifonquc krc usch.

8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

5/6

Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

3 Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn (www.oust.chu.pm)

An` :. Illrhnoktnlo ektrnx

Xfc illrhnoktnlo ektrnx hcpnits flw

illrhnoktnlo sfludh jc ikrrnch lut

hcpcohno` uplo tfc plsntnlo la tfc pdkot no

tfc ektrnx. Arle sno`dc lr`konzktnlo tl

sno`dc uscr tfc tcre usch ns utndnzktnlo la tfcakindnty tl tfc lptneue. Ks tfc ol. la

lr`konzktnlos noircksc kt k sno`dc sntc, tfctcre usch ns syoifrlonzc, wfnif eckos tl

syoifrlonzc tfc lpcrktnlos tfc lr`konzktnlos

tl lptnenzc pcralrekoic. Flrnzlotkddy ks tfcsntcs pcr lr`konzktnlo noircksc tfc tcre usch

ns lptnenzc. Lptnenzc eckos tl usc lody

tflsc akindntncs wfnif scrvc tl lptnenzc tfc

lvcrkdd lpcrktnlo. Koh ks tfc lr`konzktnlosnoircksc wntf tfc noircksc no sntcs tfc tcre

usch ns fkrelonzc. Pfnif eckos tfkt kddtfcsc sfludh pcralre no fkreloy wntf ckifltfcr tl ekxnenzc pcralrekoic, qukdnty koh

hcdnvcry. Xfns ns flw ilotnoulus

neprlvcecot eky jc kifncvch jy tfc ektrnx

idkssnaniktnlo.

9. Zc-Ekouakiturno` la Pkstc

koh kifncvno` jcttcr ilst-

caacitnvcocssZcekouakiturno` coh-la-usc prlhuit ns

ilosnhcrch ks loc caacitnvc wky tl prlvnhccildl`nikddy sustknokjdc prlhuitnlo nohustry.

Zcekouakiturno`, prlhuitnlo systce ns

sn`onanikotdy hnaacrcot arle ilovcotnlokdekouakiturno` prlhuitnlo systce. Nostckh la

sno`dc alrwkrh adlw la ektcrnkd no

ilovcotnlokd suppdy ifkno, systce olw

ilotknos twl ektcrnkd adlws, okechilovcotnlokd ekouakiturno` adlw slurino`

arle ocw ektcrnkds, koh rcilvcry adlw

slurino` arle coh-la-usc prlhuits rcturoch

jkim tl tfc prlhuitnlo systce.Q. Hkoncd Z. @unhc Gr ]8U fkvc nohniktch no

tfcnr rcsckrif tfkt tfc rcekouakiturno` ns

caanincot koh rchuics wkstc jcikusc= ntrcstlrcs tfc nofcrcot vkduc la tfc hkek`ch

prlhuit tl cvco jcttcr vkduc lr kt dckst tl tfc

lrn`nokd vkduc. Na tfc prlhuit fkh jccohnsikrhch, koh tfco rciyidch nt wludh olt

fkvc utndnzch tfc vkduc wfnif tfc hnsikrhch

prlhuit fkh.

Zcekouakiturno` novldvcs ilepdctc

hnsksscejdy la tfc hkek`ch prlhuit ksnohniktch jy Q. Hkoncd Z. @unhc Gr ]8U. Xfc

pkrts krc slrtch lut koh khhch notl novcotlry

katcr tflrlu`f idckono` koh enolr rcpknr.Xfc prlicss la rcekouakiturc novldvcs

utndnzno` tfns novcotlry koh prlhuic tfc

prlhuit k`kno.Xfns ilotnoulus rcusno` la tfc hkek`ch

prlhuit wndd no tfc coh sn`onanikotdy rchuic

wkstcs koh fcoic rchuic ilsts.

IloidusnloXfc rcsckrif fks nhcotnanch tfc mcy krcks lowfnif alius sfludh jc dknh nolrhcr tl

kifncvc ilotnoulus neprlvcecot. Xfc

strktc`y jundhno`, suppdy ifkno ekok`cecotkoh rcekouakiturno` iko prlvnhc sustknokjdc

ilotnoulus neprlvcecot no tfc lvcrkdd

lpcrktnlos la k anre ks cvnhcot arle tfc

rcsckrif. Alr auturc wlrm nt ns rcileecohchtl alius lo cocr`y skvno` nolrhcr tl kifncvc

ilotnoulus neprlvcecot.

8/3/2019 Continuous Improvement - Going beyond Operations Management by Waqas Ali Tunio

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Ilotnoulus Neprlvcecot - @lno` jcyloh Lpcrktnlos Ekok`cecot Rrlhuitnlo koh Lpcrktnlos Ekok`cecot

1 Nostntutc la Nohustrnkd koh Ekouakiturno` Co`noccrno`, ROCI (OSYX), Mkrkifn (www.oust.chu.pm)

Zcacrcoics];U Yfn ^, @rc`lryE. Notcroktnlokd

Ekouakiturno` Octwlrmstl hcvcdlp

`dljkd ilepctntnvc ikpkjndntncs. Glurokdla Lpcrktnlos Ekok`cecot

;>>6=;1(:,9)7;>3:;8.]:U Ekrtno Zuhjcr`k, Gko Ldfk`crj -

Ekouakiturno` octwlrms koh suppdyifknos7 ko lpcrktnlos strktc`y

pcrspcitnvc - Lec`k 9; (:229) :>9>

]9U Illmc GK. Yuppdy Ifkno Ekok`cecotZcvncw ;>>0=;(;)79.

]8U Q. Hkoncd Z. @unhc Gr - Rrlhuitnlo

pdkoono` koh ilotrld alr

rcekouakiturno`7 Nohustry prkitnic kohrcsckrif occhs - Glurokd la Lpcrktnlos

Ekok`cecot ;6\:222.810869