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Convocation of Association of Conference Directorsof Lay Servant Ministries
Saturday, January, 24 from 1:30 to 3:30
No More Volunteers!Reclaiming Christian Servanthood
It is getting harder and harder to find people with the time, skills, energy and inclination to volunteer at church.
Join us to discuss a whole new way of looking at this issue. We will explore the biblical imperative of serving and learn a radically different approach for finding, recruiting and motivating people to serve!
Have you ever heard this?
“No one volunteers anymore”
“No one volunteers anymore”
“Doesn’t anyone care
about our church?”
“Doesn’t anyone care
about our church?”
“People are just too busy to volunteer these
days.”
“People are just too busy to volunteer these
days.”
“Why do I have to do it ALL?”
“Why do I have to do it ALL?”
“How can we teach and model the biblical
understanding of Christian servanthoo
d?”
“How can we teach and model the biblical
understanding of Christian servanthoo
d?”
“How can we lead in a way that offers our
busy church members meaningful and
realistic opportunities to serve?”
“How can we lead in a way that offers our
busy church members meaningful and
realistic opportunities to serve?”
Ask the RIGHT Questions
“Why don’t
people volunteer
at our church?”“Why don’t
people volunteer
at our church?”
VOLUNTEERS
SERVANTS
Must move from. . .
to. . .
Paradigm Shift
John 13: 1 - 17
“Do you understand what I have done for you? You call me ‘Teacher’ and ‘Lord’ and rightly so, for that is what I am. Now that I, your Lord and
Teacher, have washed your feet, you also should wash one another’s feet. I have set you an example that you should do as I have done
for you. I tell you the truth, no servant is greater than his master, nor is a messenger greater than the one who sent him. Now that you know these
things, you will be blessed if you do them.”
The Biblical Witness is Clear
1) Jesus served
Luke 22:27
“But I am among you as one who serves.”
Mark 10:43-45
“…whoever wants to become great among you must be your servant, and whoever
wants to be first must be slave of all. For even the Son of Man did not come to be
served, but to serve. . .”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve
John 12:26
“Whoever serves me must follow me; and
where I am my servant also will be.”
Philippians 2:3-4“Do nothing out of selfish
ambition or vain conceit, but in humility consider others
better than yourselves. Each of you should look not only to your own interests, but
also to the interests of others.”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving1 Corinthians 12:4-6
“There are different kinds of gifts, but the same Spirit distributes them. There
are different kinds of service, but the same Lord. There are different kinds of
working, but in all of them and in everyone it is the same God at work.”
Ephesians 4:11-13“It was he who gave some to be apostles, some
to be prophets, some to be evangelists, and some to be pastors and teachers, to prepare God’s people for works of service, so that the
body of Christ may be built up until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ.”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving4) We should facilitate the service of others
1 Peter 4:10“Each one should use whatever gift he
or she has received to serve others, faithfully administering God’s grace in
its various forms.”
Hebrews 10:24
“And let us consider how we may spur one another on
toward love and good deeds,”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving4) We should facilitate the service of others5) When we serve others, we serve Jesus
Colossians 3:23-24
“Whatever you do, work at it with all your heart, as working for the Lord, not for people, since you know that you will
receive an inheritance from the Lord as a reward. It is the Lord Christ you are serving.”
Ephesians 6:7“Work with enthusiasm, as though you were working for the Lord rather than for people.”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving4) We should facilitate the service of others5) When we serve others, we serve Jesus6) When we serve, we are blessed
John 12:26“If any person would
serve me, let that person follow me; and
where I am there shall also my servant
be; if any person serve me, that person
will the Father honor.”
1 Peter 5: 5“And all of you, serve
each other in humility, for
‘God opposes the proud but
favors the humble.’”
Galatians 6:9“And let us not grow weary of doing good, for in due season we will reap, if we do not give up.”
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving4) We should facilitate the service of others5) When we serve others, we serve Jesus6) When we serve, we are blessed
Rather than simply doing good works, Christians
are defined by their
obedience to the Savior.
To facilitate the blessing of serving, church leaders must move from
Doing orFilling jobs
providing opportunities for Christians to act
upon &
deepen their faith
How?
At your tables, describe & discuss the most successful service opportunity that you have been involved with.
What factors contributed to making it so successful?
Group Activity
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSE
Tasks
Facts
Goals
Mission
Call
Church leaders must faithfully remember and
communicate the context of a task’s HOLY PURPOSE. WHY
WHYWHYWHY
WHATWHATWHATWHAT
HOWHOWHOWHOW
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Constantly Develop Interest Pool
Who has the interest?Who has the heart?Who has the skills?
Leaders facilitate the service of others by actively finding servants with a passion for the ministry.
Constantly Develop Interest Pool
Consistently conduct activities & conversations to ascertain who has the interest/heart/skills for ministry area.
Constantly maintain a list of people who have shown interest in particular ministry areas.
Constantly Develop Interest Pool
Where do we look for Servants?
People should not have to earn the right to
serve
At your tables, discuss other ways to connect with people and develop interest pools.
Group Activity
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
All jobs can be broken into
various sized, manageable
tasks that are more realistic
for today’s potential servants.
Example: “Day in the Country”
PromotionChildren’s
Games
Mission
Interpretation
Food &
DrinkEntertainmentVendors
On Site
Logistics
the impact grows exponentially!
Research
bands
Contract with
bands
Tickets
Advertising
Signage
Design
Signage
Distribution
Media
Contact
Food
Flea Market
Craft Booths
Petting Zoo
Bounce
Games
Prizes
Carnival
Games
Slideshow
Information
Booth
Community
Relationship
Mission
Sign-Ups
Ticket
System
Cashiers
Food
Signage
Premises
Map
Directory
Electricity
Parking
Restrooms
Information
BoothsWhen ministry responsibilities are broken down into many opportunities to serve,
Example: “Day in the Country”
PromotionChildren’s
Games
Mission
Interpretation
Food &
DrinkEntertainmentVendors
On Site
Logistics
Food
Donations
Keys to success:
Clarity of outcomes & expectations
Keys to success:
Clarity of outcomes & expectations
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
Design commitment to
be
TIME BOXED
Proverbs 3:1
“There is a time for
everything, and a season
for every activity under
heaven.”
People will no longer make perpetual commitments.
Commitments must have a start & an end.
Think in terms of ‘seasons’.
Youth Choir (every Wednesday night)Youth Choir (every Wednesday night)
Bell ConcertBell Concert
Youth Choir (every Wednesday night)Youth Choir (every Wednesday night)
Christmas ConcertChristmas ConcertSummer Choir TourSummer Choir TourSenior HomeConcert
Senior HomeConcert
Think of a commitment in your church today that is ‘daunting’. Discuss & determine ways to frame that
commitment into a set of distinct time-boxed opportunities.
Group Activity
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
Design commitment to
be
TIME BOXED
Prepare & deliver a
COMPELLING
ASK
“ASKS” should always . . .
• Be sincere• Be personal• Be connected with HOLY PURPOSE• Include clear explanation of desired outcome• Be time boxed (in a season)
Deliver Compelling Ask
“Compelling
ASK”
Effectiveness of Recruitment Practices
Effe
ctiv
ene
ss
Difficulty
pulpit announcements
mass email
personal email
announcements
face-to-face
sign up sheets
personal letter
form letter
bulletin announcements
website
personal phone call
Use the methods that get the best response rather than the easiest to execute.
personal voicemail
Developing & Deliveringa compelling ASK
takes Advance Preparation
1. best fit?2. impact?3. setting?4. practice!
Develop & discuss a compelling ASK for someone to be a Lay Servant in your conference.
Group Activity
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
Design commitment to
be
TIME BOXED
Prepare & deliver a
COMPELLING
ASK
Less training
MOREEXPLAINING
Less Training – More Explaining
Provide ministry shepherds for questionsProvide on-the-job opportunitiesProvide shadowing experiences
Keep it Simple!
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
Design commitment to
be
TIME BOXED
Prepare & deliver a
COMPELLING
ASK
Less training
MOREEXPLAINING
Remember to
DEBRIEF &
CELEBRATE
Debrief to Learn
≠ “How did it go?”
Debrief to Learn & Adjust
“Did the work feel meaningful?” “How did this ministry help you to grow in your faith?” “Was your emotional energy high or low?” “Did you get to know someone?” “Would you like to serve in this capacity again?” “What would make your experience even more meaningful?” “What do you want to try next?”
Celebrate!
Which conversation most effectively communicates your appreciation?
Nice job!Nice job!
Let’s give our volunteers a big round of
applause!
Let’s give our volunteers a big round of
applause!
Your work in our nursery is exactly what we need. You greet everyone with
joy & you confidently interact with the
children. The parents feel that their children are treasured & well
cared for. Thank you for all your work with the babies of our church &
community!
Your work in our nursery is exactly what we need. You greet everyone with
joy & you confidently interact with the
children. The parents feel that their children are treasured & well
cared for. Thank you for all your work with the babies of our church &
community!You are so good with
kids.
You are so good with
kids.
Being specific with praise lets
people know that they are
valued & vital
to the ministries of the church
VOLUNTEERS
SERVANTS
Must move from. . .
to. . .
Paradigm Shift
The Biblical Witness is Clear
1) Jesus served2) Jesus taught that his followers should serve3) God has provided everyone with gifts for
serving4) We should facilitate the service of others5) When we serve others, we serve Jesus6) When we serve, we are blessed
No More Volunteers!
Reclaiming Christian Servanthood
7 Empowering
Imperatives
Connect to the
HOLY
PURPOSEConstantly
develop
INTEREST
POOL
Break job into
REALISTIC
COMMITMENTS
Design commitment to
be
TIME BOXED
Prepare & deliver a
COMPELLING
ASK
Less training
MOREEXPLAINING
Remember to
DEBRIEF &
CELEBRATE
No More Volunteers!
Reclaiming Christian Servanthood
Questions &
Reflections