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7/21/2019 Cool Fire Manual 45M620N2UK-01
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Austrian Gaming Industries GmbH Wiener Strasse 158 A-2352 Gumpoldskirchen Austria Europe
Tel.: ++43-2252-606-300 Fax: ++43-2252-63587 www.novomatic.com e-mail: [email protected]
1.) Were you satisfied with the execution of the order?If NO, please indicate why.
2.) Have the machines been damaged during transport?If YES, please indicate the damage.
3.) Were there any problems during the setting into operation of the machines?If YES, please indicate.
4.) Are there any serious problems during the game operation?If YES, please indicate.
5.) Are you satisfied with the software functions?If NO, please indicate suggestions for improvement.
6.) Are you satisfied with the error handling?If NO, please indicate suggestions for improvement.
7.) Are you satisfied with the cash handling?If NO, please indicate suggestions for improvement.
8.) Do you think that the machines are user-optimized?If NO, please indicate suggestions for improvement.
9.) Are you satisfied with the hardware?If NO, please indicate suggestions for improvement.
10.) Are you satisfied with the spare parts supply?If NO, please indicate why.
11.) Are you satisfied with our Technical Support?If NO, please indicate why.
12.) Are our machines attractive for the players?If NO, please indicate why.
13.)Other general suggestions for improvement:
Remitter:
Feedback formPlease spare some minutes of your time to answer the following questions as precisely as possible andsend the form back to us.
YES NO
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User ManualFor machine types: Classic 2.0 Video Series Kernel 5.3
Classic 2.0 Masterslot Series Kernel 5.3
Diplomat Series Kernel 5.3
The author of this manual has devoted great care to the production and compilation
of all technical information taking advantage of advanced controlling mechanisms.
Nevertheless, possible errors cannot be totally excluded. Thus, NOVOMATIC cannot
be held liable nor does it take legal responsibility for any consequences that may
arise from incorrect statements. Of course, the author welcomes any notification of
errors.
Please report errors or comments to our company.
Phone No. +43 2252 606-300 (Technical support).
THE PRODUCT NAMES USED IN THIS MANUAL MAY BE REGISTERED
TRADEMARKS AND/OR TRADEMARKS OF THE RESPECTIVE COMPANIES.
All rights reserved. Any form of reproduction (printing, photocopying or other
means) of any part of this manual, and any processing, multiplying and distributing
by the use of electronic systems shall be prohibited unless NOVOMATIC has given
written consent.
Copyright AUSTRIAN GAMING INDUSTRIES
NOVOMATIC GROUP OF COMPANIES
Wiener Strae 158, 2352 Gumpoldskirchen, Austria, Europe.Tel. +43 2252 606-0, Fax +43 2252 63587
Internet: www.novomatic.com
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Austrian Gaming Industries GmbH Wiener Strasse 158 A-2352 Gumpoldskirchen Austria Europe
Tel.: ++43-2252-606-300 Fax: ++43-2252-63587 www.novomatic.com e-mail: [email protected]
About this manual:
This manual is meant to be a permanent source of reference for the user. The
individual sections contain important information on:
Installation
Handling
Use
Service
Repairs
The manual is divided into six sections. Each chapter explains a specific area of how
to use the machine.
Part I - Introduction:
provides general information on the machine, its different components and
elements; also provides technical data and machine dimensions.
Part II - Installation:
covers the installation and initialization of the machine.
Part III - Troubleshooting:
describes possible sources of errors should the machine not work properly after itis set into operation.
Part IV - Game and software:
explains the error messages of the software, the audit system as well as
possibilities of configuration and initialization.
Part V - Hardware:
describes the individual components and elements of the machine.
Part VI - Keyboard configuration
assignment of the active buttons.
Note:
Certain photos may display parts which are not relevant to the respective section
of the manual.
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Austrian Gaming Industries GmbH Wiener Strasse 158 A-2352 Gumpoldskirchen Austria Europe
Tel.: ++43-2252-606-300 Fax: ++43-2252-63587 www.novomatic.com e-mail: [email protected]
Table of contents:
I - Introduction
I.1 - Operating elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page I - 3
I.2 - Description of components . . . . . . . . . . . . . . . . . . . . . . . .Page I - 4
I.3 - Dimensions of the machine . . . . . . . . . . . . . . . . . . . . . . .Page I - 8
II - Installation
II.1 - Inspection (transport damages) . . . . . . . . . . . . . . . . . . . .Page II - 3
II.2 - Power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page II - 3
II.3 - ID plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page II - 3
II.4 - Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . .Page II - 4
II.5 - Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page II - 6
III - Troubleshooting
III.1 - Lack of line voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page III - 3
III.2 - Error messages of the software . . . . . . . . . . . . . . . . . . . .Page III - 4
IV - Game and software
IV.1 - Error handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 3
IV.2 - Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 24
IV.3 - Handpay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 26
IV.4 - Hopper refill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 28
IV.5 - Hopper dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 30
IV.6 - Top light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 32
IV.7 - Audit menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 34
IV.8 - RAM - clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page IV - 71
V - Hardware
V.1 - Main power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 5
V.2 - Switching power supply . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 11
V.3 - Bill acceptor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 15
V.4 - Coin acceptor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 21
V.5 - Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 25
V.6 - Screen unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 31
V.7 - COOLFIRE motherboard . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 39
V.8 - COOLFIRE backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 45
V.9 - Display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 57
V.10 - Top light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 61
V.11 - Illumination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 65
V.12 - Mechanical meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 69
V.13 - Door optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 73
V.14 - Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 77
V.15 - Reels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 79
V.16 - Ticket - printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page V - 83
V.17 - Preventative maintenance . . . . . . . . . . . . . . . . . . . . . . . .Page V - 87
VI - Game supplement
VI.1 - Keyboard configuration . . . . . . . . . . . . . . . . . . . . . . . . . .Page VI - 3
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Page I-1Austrian Gaming Industries GmbH Wiener Strasse 158 A-2352 Gumpoldskirchen Austria EuropeTel.: ++43-2252-606-300 Fax: ++43-2252-63587 www.novomatic.com e-mail: [email protected]
Introduction
I.1 - Operating elements
I.2 - Description of components
I.3 - Dimensions of the machine
Part I - Introduction
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Introduction
I.1 - Operating elements
5
1
6
2
7
4
3
8
1 Coin slot2 Bill insertion
3 Keyswitch attendant
4 ID plate
5 Doorswitch
6 Door in door lock release
7 Door lock lever
8 Door in door lock
Illustr. I-1 Operating elements Classic Series
The configuration of the keyboard of the relevant game software is
shown in the game supplement.
I.1.1 - Operating elements Classic Series
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Introduction
I.1.2 - Operating elements Diplomat Series
5
6
7
4
3
8
1
2
8
1
2
8
1
2
1 Coin slot 5 Doorswitch
2 Bill insertion 6 Door in door lock release
3 Keyswitch attendant 7 Door lock lever4 ID plate 8 Door in door lock
Illustr. I-2 Operating elements Diplomat Series
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Introduction
I.2 - Description of components
Power supply: 230 V/50 Hz or 110 V/60 Hz, 1,6 A
Power consumption: 250 W
Typ: FV 620 CF, FW 620 CFM, FV 627 CFD, FW 627 CFM, FW 627
Illustr. I-3 Description of components Classic Series
A Illumination (fluorescent tubes) L Main switch with fuses
B Display elements M Switching power supply (behind WBA)C Coin acceptor N Door sensor - receiver
D Door sensor - transmitter O Stacker door lock
E Mechanical meters P Bill acceptor (WBA)
F Doorswitch door in door system Q Coolfire motherboard
G Coolfire backplane R Logic box door lock
H Hopper S Screen
I Drop box door lock T Top light
J Doorswitch drop box U Reels
K Main power supply (behind WBA) V Printer
A
B
C
D
E F G
U
H
I
J
A
K
L
M
O
P
QR
N
T
S
A
C
A
B
D
E F G
I
J
K
L
M
N
O
P
QR
S
T
H
V V
FW 620 CFM FV 620 CF
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Introduction
I.2.1 - Diplomat Series
T
C
A
B
D
E F GI
J
K
L
M
N
O
P
Q
R
S
H
Illustr. I-4.1 Description of components Diplomat Series FV 627 CFD
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Introduction
T
C
A
B
D
E F GI
J
K
L
M
N
O
P
Q
R
H
U
S
Illustr. I-4.2 Description of components Diplomat Series FW 627 CFM
A Illumination (fluorescent tubes) L Main switch with fuses
B Display elements M Switching power supply (behind WBA)
C Coin acceptor N Door sensor - receiver
D Door sensor - transmitter O Stacker door lock
E Mechanical meters P Bill acceptor (WBA)
F Doorswitch door in door system Q Coolfire motherboard
G Coolfire backplane R Logic box door lock
H Hopper S Screen
I Drop box door lock T Top light
J Doorswitch drop box U Reels
K Main power supply (behind WBA)
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Introduction
I.3 - Dimensions of the machine
Round Tops:
Machineweight: depending on model up to a maximum 200 kg (including base)
540
540
450
450
155
155
450 540
155
600
620
425
320
900
605
1
980
13
555
560
665
745
Playertracking
Playertracking
Playertracking
Illustr. I-5 Dimensions of the machine Classic Series round tops (in millimeters)
Version 1:
Version 2:
Version 3:
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Introduction
540450
162
617
540450
16
2
426
1
62
316
450
600
540
900
1983
605
665
745
555
560
Playertracking
Playertracking
Playertracking
Illustr. I-6 Dimensions of the machine Classic Series square tops (in millimeters)
Version 1:
Version 2:
Version 3:
Square Tops:
Machineweight: depending on model up to a maximum 200 kg (including base)
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Introduction
Diplomat:
Machineweight: depending on model up to a miximum 200 kg (including base)
Illustr. I-7 Dimensions of the machine Diplomat (in millimeters)
1225
110
155
540
605
665
745
600 80
555
560
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Installation
II.1 - Inspection (damages caused by transport)
II.2 - Power up
II.3 - ID plate
II.4 - Installation instructions
II.4 - Safety precautions
Part II - Installation
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Installation
II.1 - Inspection (damages caused by transport)
1.) Remove the shipping carton.
2.) Remove the material used to secure the machine components during
transport (necessary only for some types of cabinet).
3.) Should any damages caused by transport have occurred on the exterior,
they must immediately be reported to the sender and confirmed by same.
II.2 - Power up
1.) Before start check the line voltage. The machine has been designed to
sustain 230 V +/- 10%, 50 Hz or 110 V +/- 10%, 60 Hz. Make sure that the
line voltage corresponds to the voltage indicated on the machine.
2.) As all machines of the Classic Series are equipped with an earthing
connection, it should be ensured that the mains supply is also equipped with
an earthing connection.3.) Plug in the mains plug correctly.
4.) Open the machine door.
5.) If the machine is equipped with a coin comparitor, place the reference coin
in there.
6.) Refill the hopper and enter the amount of refill in the audit system.
See chapter IV.4 - Hopper refill
7.) Turn the mains switch to the ON position (switching unit).
8.) Close the machine door.
9.) After a short self test the machine is ready for operation.
10.) Credits can be added and a new game can be started.
II.3 - ID plate
Free place for
optional
governmental
logo.
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Installation
II.3 - Installation instructions
It must be ensured that the machine is operated in an upright position. Further, the
machine has to be screwed down tightly to the base by means of the mounting
material included in the delivery.
The minimum distance between two machines should be 20 cm to avoid possibledamage when opening the main door. The minimum distance to a possible back wall
or the like should be 10 cm.
The drilling jig (see illustr. II-1) has to be used in case the machine is to be installed
on a table provided by the customer (i.e. if the machine has been delivered without
base).
378.
5
430
15(4x)
62
270.5
255
.5
285.
5
140.
5
65.
5
8(8x)
464
143
37.5
76.5
261
361.5
353
540
Back cabinet edge
Abb. II-1 Drilling jig (all measurements in millimeters)
Note:
The width of the drilling jig corresponds to that of the respective cabinet
(540 mm). However, the depth is different as this jug is used for
different cabinet types! Take the back cabinet edge as reference edge(i.e. the back edge of the drilling jug corresponds to the back cabinet
edge).
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Installation
See the drilling scheme (illustr. II-2) for the necessary drillings of the respective
machine type.
See the ID plate (see chapter II-3) for the machine (cabinet) type.
For pilot drilling use two twist drills (10 mm and 5 mm).
After the required drillings have been made by means of the drilling jig, continuewith re-drilling using a cylinder saw 60 mm.
Depending on the cabinet redrill 2 to 5 times to get a diameter of 60mm.
FV/FW620
FV/FW627 FV/FW627
FV/FW620
FV/FW627
FV/FW620
FV/FW627
FV/FW620
FV/FW620
FV/FW627
FV/FW627
optional f. optional f.
FV/FW627
optional f.
FV/FW620
optional f.
FV/FW620
FV/FW627
FV/FW620
FV/FW627
FV/FW620
optional f.
5
6060
10
60
5
5
10
5
5
60
60
5
60
60
10
60
5
5
10
(in the respective table plate or base plate)
depending on the cabinet (620/627) re-drill 2-5x up to a diameter of 60
Back cabinet edge
540 (cabinet width)
Abb. II-2 Drilling scheme (all measurements in millimeters)
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Installation
II.5 - Safety Precautions
For operating safety and to avoid damage to the machine, read carefully and
observe the following instructions.
Because the attendee responsible for usual maintenance has to open the machine,he has to get informed about the following safety precautions.
There are static-sensitive parts inside the machine which could be damaged by
electric discharge.
Ground yourself by touching an earthing strap inside the machine to neutralize
electric charges before changing or maintaining inner parts.
CAUTION
In case of emergency power off the machine
Only disconnecting the power line from the outlet achieves a powerless machine!
For machines with uninterruptible power supplies (UPS) you have to switch it off
too!
Unplugging the machine with wet hands could result in a risk of electric shock.
If there are unusual smells or sounds coming from the machine, unplug the unit
from the AC outlet immediately and for machines with an UPS power it off too.
Please contact a qualified service personnel.Continued operation may be dangerous and could result in a risk of fire or electric
shock.
Do not open the cabinet by force
There are potentially dangerous high voltage components inside. Opening the
cabinet could result in a serious risk of fire hazard or electric shock.
There are no user serviceable parts inside. Refer all service to qualified service
personnel.
Never insert objects into the cabinet ventilation openings
Do not push any objects through cabinet ventilation slots as they may touch
dangerous voltage points or cause short circuits that could result in a risk of fire or
electric shock.
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Installation
Never spill liquid of any kind (coffee, wine. etc.) on the machine. In case of an
accident, this may result in a risk of fire or electric shock. Unplug the unit and have
it checked by a qualified service personnel.
Avoid damage to the wires
Do not load anything onto the power cord and do not bruise or stretch any wires.Damaged wires could result in a risk of fire or short circuit.
Keep the wires away from where people will walk on them or stumble and be
injured.
WARNING
Suitable for indoor use only!
Do not expose the machine under any circumstances to rain or temperatures
greater than 50 C.
The operating temperature must not exceed 35 C.
If the machine has been exposed to very low temperatures, do not power it up
immediately. The machine has to reach room temperature (convenient temperature
is 10 C to 35 C).
Be aware not to exceed the operation humidity range of 30% to 80% (not
condensing).
Do not install it close to a radiator heating either.
Do not install the machine in locations with rapidly changing temperatures or
excessive dust. This could cause the risk of fire hazard, short circuit or otherdamages.
Environment
Openings on top, sides and in the bottom of the cabinet are provided for
ventilation.
To ensure proper operation and to prevent overheating, these openings should
not be blocked or covered. To allow hot air to escape make sure that there is a
minimum space of 10 cm between the machine and a wall or alike.
If the machine becomes too hot, it might cause a fire hazard.
Provide adequate space for ventilation
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Installation
IMPORTANT
Do not install machines with CRT-monitors close to strong magnetic fields like
loudspeakers or fluorescent lamps. Those equipments could bias the monitor, or
unusual noises could be heard.
Influence of magnetic fields
Do not hit or scratch the surface. High pressure or sharp objects could cause
irreparable damages.
To clean the surface use some absorbent cotton or soft cloth and a
windowcleaner.
If the display accidentally breaks and the liquid cristal material leaks, it should be
kept away from the eyes or mouth. In case of contact with hands, legs or clothes,
it must be washed away thoroughly with soap.
Machines with LCD-monitor
The following service instructions are for use by qualified or trained personnel
only. To avoid personal injury or damage to the equipment, do not perform any
servicing other than such contained in this manual.
NOTICES
If these instructions are followed closely and the machine is maintained and
handled in a proper way, it complies with the usual safety standards.
For security reasons any changes and exchanges of defective parts have to be
accomplished with originally or manufacturer-registered parts.
We hereby disclaim any warranties for improper handling of the machine.
WARNING
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Troubleshooting
III.1 - Lack of line voltage
III.2 - Error messages of the software
Part III - Troubleshooting
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Troubleshooting
III.1 - Lack of line voltage
Note:
Each power up is followed by a short self test. Then the machine is ready for
operation.
If this is not the case, check the machine for the following possible error sources:
The power supply is primarily secured at 230 V with two T3A15 inert single-pole
fuses. The primary fuses are located on the front of the main switch module (illustr.
III-2).
The secondary fuse (T5A) of the 12 V line voltage is located on the front of the main
power supply. This voltage has been assigned a red light diode which will only burn
if the protection is intact and voltage is present (illustr. III-1).
Such voltage indications facilitate servicing and are an initial source of information.
However, more details regarding (a) defective line voltage(s) can only be given by
measurements with suitable devices.
If the error cannot be handled, see chapter V.1 - Main power supply, for further
information.
Note:
Usually errors in the electronics can only be handled by an expert. The exchange
of parts is the quickest way to perform a repair if this is eventually necessary. If no
spare parts are at hand, make use of our technical support and send us the
defective electronic part together with a short error description.
X1 X2 X3
X4 X5 X6X7
X8X9
X10Fuse T5A
Service outlet
LEDPower On
Illustr. III-1 Fuses and light diode on the main
power supply
Mains power switch
Fuse T3A15
Illustr. III-2 Main switch unit
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Troubleshooting
III.2 - Error messages of the software
After the machine has been powered up, the major parts of the machine
(e.g. hopper, CPU board etc.) are subject to a self test.
If this test has been successful, the machine switches automatically to the ready-
for-play status. The error management engages each time a malfunction and/ormanipulation is detected.
If the machine detects an errror, the corresponding code is shown on the screen.
See illustr. III-2.
Error handling (procedures to rectify an error):
1.) Turn the attendant key.
2.) Clear the error.
3.) Release the attendant key.
4.) Usually the machine should now be ready for operation again.
Note:
If the error cannot be cleared this way, see part IV - Game and software.
Illustr. III-2 Error display
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Game and Software
IV.1 - Error handling
IV.2 - Remote
IV.3 - Handpay
IV.4 - Hopper refill
IV.5 - Hopper dump
IV.6 - Tower light
IV.7 - Audit menu
IV.8 - RAM-clear
Part IV - Game and software
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Game and Software
IV.1 - Error handling
Illustr. IV-1 Active key switch during error clearing
If an error occurs, the machine will interrupt the current game and switchautomatically to failure mode:
1.) An acoustic signal can be heard.
2.) The blue light of the tower light is flashing slowly.
3.) The error message together with a short error description is shown in themiddle of the screen. Below the procedure how to clear the error is explained .
(e.g. Error 63 4: Stacker door openProcedure: turn the attendant key, close the stacker doorsee illustr. III-3)
Keyswitch:ATTENDANT
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Game and Software
IV.1.1 - Explanation for clearing errors
1.) Locate the error code according to the table on the next page.
2.) Activate the attendant keyswitch (acoustic signal stops).The program switches to or remains in the audit menu.
Clear the error.
3.) Release the attendant key (the machine switches back to the game mode,already existing credits remainexcept if a RAM-clear has been performed!).
If more errors occur, activate the attendant keyswitch until all errors have beencleared.If an error cannot be cleared this way, follow the instructions of the error codetable.
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Game and Software
IV.1.2 - Table of possible error messages
Error messages of the gameselector (dongle)
ED 1 - The Game Selector is manipulatedED 2 - The Game Selector is missingED 3 - Game Selector RAM or ROM errorED 4 - Game Selector time limited
ED 5 - Game Selector games limitedED 6 - Game Selector wrong machine numberED 7 - Game Selector wrong machine versionED 8 - Game Selector version conflictED 9 - Game Selector timeout occurred
Event messages (Can be viewed in the audit menu under EVENTS)
2710 - Bill rejected2711 - Bill excessively rejected34 3 - Hopper full
50 2 - Realtime clock modified50 3 - Periodic memory cleared50 4 - System shutdown50 5 - System power up50 6 - System restart61 1 - RAM error recovered
Warning messages (Can be viewed in the audit menu under EVENTS)
EE02 - Game disabled63 3 - Main door open63 6 - Door in door open
Error messages of the doorlogger
DL 1 - Doorlogger interface not respondingDL 2 - ROM CRC errorDL 3 - RAM battery low
Error messages of the system
E0 - Init machine requiredE0 1 - Init game(s) requiredE2 - RAM test failedE7 0 - Meters were disconnectedE7 1 - Meters disconnectedE7 2 - SIMM write line manipulated
Error messages of the Mikohn jackpot controller
EE11 -Jackpot controller missingEE12 -Jackpot communication lost
Error messages of the display
JD 1 - Display not respondingJD 2 - Display software wrong
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Game and Software
Error messages of the physical lightwheel
7 00 - Undefined error at lightwheel7 09 - Lightwheel software changed7 10 - Lightwheel software wrong
7 12 - Lightwheel interface ROM error7 13 - Lightwheel interface not responding
Error messages of the bill acceptor
27 0 - Power up with bill in acceptor27 1 - Power up with bill in stacker27 2 - Jam in bill acceptor27 3 - Jam in stacker27 4 - Bill acceptor disconnected27 5 - No stacker box27 6 - Bill acceptor cheated27 7 - Bill acceptor failure27 8 - Stacker full
Error messages of the printer
33 0 - Printer is disconnected
33 1 - Printer is not ready33 2 - Ticket low33 3 - No ticket33 4 - Paper jam33 5 - Error during printing
Error messages of the coin acceptor
21 0 - Diverter error21 1 - Coin optics failure21 2 - Coin in jam21 3 - Coin acceptor wrong pulse21 4 - Coin acceptor disconnected21 5 - Coin yo yo (coin reverse)21 6 - Top diverter optics disconnected21 7 - Bottom diverter optics disconnected
Error messages of the battery
12 3 - RAM battery low12 4 - RAM battery empty12 5 - Real-time clock failure12 6 - Serial communication failure12 7 - Mainboard hardware failure12 8 - Real time clock not set
Error messages of the physical reels
4 - Undefined error at reel X4 2 - Sensor 1 error at reel X4 3 - Sensor 2 error at reel X4 4 - Sensor 1 not found at reel X4 5 - Sensor 2 not found at reel X4 6 - Reel X manually moved
4 8 - Wrong returnposition at reel X4 9 - Reel X software has changed4 10 - Reel X software wrong4 11 - Reel X interface changed4 12 - Reel interface X ROM error4 13 - Reel interface X not responding
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Game and Software
61 - RAM error62 0 - ROM CRC error65 0 - Bad EEPROM65 1 - EEPROM CRC check failed65 2 - EEPROM configuration mismatch
65 3 - EEPROM structure mismatch65 4 - EEPROM changed68 0 - Program ROM changed
Error messages of the doors
63 0 - Logic area was open63 1 - Logic area open63 2 - Drop door open63 4 - Stacker door open63 5 - Maindoor optic error
80 0 - Touchscreen missing80 1 - Touchscreen invalid response80 2 - Touchscreen invalid checksum80 3 - Touchscreen controller error
Error messages of the touchscreen
Error messages of the 7 digit display
76 0 - Digit display not responding
76 1 - Digit display ROM CRC failed76 2 - Digit display ID CRC failed
Error messages of the blackox
69 0 - Blackbox inoperable69 1 - Blackbox CRC check failed
Error messages of the RAM
Error messages of the Coolfire board
99 9 - Internal error
Error messages of the limits
35 0 - Credit limit reached35 1 - LA win limit reached35 2 - Jackpot limit reached35 3 - Jackpot won35 4 - Celebration limit reached35 5 - Cash button pressed
Error messages of the hopper
32 00 - Hopper coin out jam33 00 - Hopper empty34 0 - Hopper disconnected34 1 - Hopper tilt34 2 - Hopper low34 4 - Hopper limit reached
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Game and Software
E 21 2: Coin Jam
Procedure: Turn the attendant key, check the coin acceptor
Errors can be indicated in two different ways:
Internal error (always indicated by E 99 9) example:
Note the exact error message and inform our Technical Supportby phone no. +43 2252 606-300.
Other errors:
Handling of the error according to the error code table on next page.
Error descriptionError number
Error clearing
INFO: For some errors a RAM-clear is required.How to perform a RAM-clear is described in detailin chapter IV.7.
E 99 9: Internal Error
Reason: Requested Object not free
Position: CA/5/1324, NU/3/145
Attention:
If an error message is triggered by a malfunction ornon - activation of individual meters the device must beremoved from operation and the meters circuit board mustbe exchanged.
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Game and Software
Error handling table in numeric order:
WARNING: If any hardware components like Stackerbox, Hopper or Coinacceptor are missing, no startup of the machine is possible. Before the startupscreen, an error message appears on the screen. Quitting this error can forcerestart of the machine but new appearing of this error message(depends on software version and missing components).Handling:
Switch off the machine and replace the missing hardware component. Now afterrestarting the machine the error can be cleared by turning the attendant switch.For further information see the following error handling table!
DL 1 - Doorlogger interface not responding
Handling:Turn/release the attendant key.If the error cannot be cleared, check the connectors and the cables of the door log.
If the error cannot be cleared, the door log has to be exchanged.
DL 2 - ROM CRC error
Handling:Turn/release the attendant key.If the error cannot be cleared, the ROM (door log program) has to be exchanged.
DL 3 - RAM battery low
Handling:Turn/release the attendant key.
The RAM battery has to be exchanged as soon as possible.If the machine has been switched off, it may lose data or receive wrong data.
ED 1 - Dongle manipulation
Handling:Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
ED 2 - Dongle missing
Handling:If the error cannot be cleared, ensure that the game selector is properly seated.
ED 3 - Dongle RAM ROM error
Handling:Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
ED 4 - Dongle date limited
Handling:
Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
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Game and Software
ED 5 - Dongle game limited
Handling:Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
ED 6 - Dongle machine number not correct
Handling:Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
ED 7 - Dongle machine version not correct
Handling:Perform a RAM-clear.If the error cannot be cleared, the game selector has to be exchanged.
EE 12 - Jackpot communication lost
Handling:Turn/release the attendant key. If the error cannot be cleared, the connectors ofthe jackpot controller have to be checked.
EE 11 - Jackpot controller missing
Handling:Turn/release the attendant key. If the error cannot be cleared, the connectors ofthe jackpot controller have to be checked.
E2 - RAM test failedHandling:Power down/up the machine.If the error cannot be cleared, the main board has to be exchanged.
E0 - INIT machine required
Handling:Occurs after a RAM-clear.The basic settings must be made (see Machine > Inital Setup).
E0 1 - INIT game(s) required
Handling:Occurs after a RAM-clear.The basic settings must be set (see > Game Setup).
ED 8 - Dongle version conflict
Handling:Perform a RAM-clear.If the error cannot be cleared, the wrong game selector has to be exchanged.
ED 9 - Dongle timeout
Handling:Perform a RAM-clear. If the error cannot be cleared, the game selector ismanipulated and has to be exchanged.
Page IV-10
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E7 1 - Meters disconnected
Connect the meters.
Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors of the meters. Pay attention to any signs of manipulationattempts. Power up and close the door. If the error cannot be cleared, the metershave to be exchanged.
E7 2 - SIMM write line manipulated
Handling:The Coolfire mainboard has to be changed.
JD 1 - Display not responding
Handling:Turn/release the attendant key.If the error cannot be cleared, check the connectors and the cables of the display.If the error cannot be cleared, the display has to be exchanged.
JD 2 - Display software wrong
Handling:
Turn/release the attendant key.If the error cannot be cleared, the display software must be changed.
4 - Undefined error at reel X
Handling:Open the main door and turn the attendant key.Check systematically the reel which has caused the error.Release the attendant key and close the door.
4 2 - Sensor 1 error at reel X
Handling:Check whether the reel has worked itself loose from the axis or if the sensor onthe PCB Reel lightbarrier (P366) is dirty (see Part V.17 - Preventativemaintenance).Release the attendant key and close the door. If the error cannot be cleared, thedefective reel has to be exchanged. To exchange the reel module see page V-83.
4 3 - Sensor 2 error at reel X
Handling:Check whether the reel has worked itself loose from the axis or if the sensor on
the PCB Reel lightbarrier (P366) is dirty (see Part V.17 - Preventativemaintenance).Release the attendant key and close the door. If the error cannot be cleared, thedefective reel has to be exchanged. To exchange the reel module see page V-83.
E7 0 - Meters were disconnected
Handling:Turn/release the attendant key.
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Game and Software
Handling:Open the main door and turn the attendant key.Check whether the sensors are dirty or defective (see Part V.17 - Preventativemaintenance).Release the attendant key and close the door. If the error cannot be cleared, the
defective reel has to be exchanged. To exchange the reel module see page V-82.
4 4 - Sensor 1 not found at reel X
Handling:Turn/release the attendant key.
4 9 - Reel software changed
Handling:Open the main door and turn the attendant key.
Force RAM - clear (see page IV-71 - RAM - clear machine).If the error cannot be cleared, the reel software has to be exchanged.The reel-software is placed on the reel interface (see page V-84).
4 10 - Reel software wrong
4 8 - Wrong return position at reel
4 5 - Sensor 2 not found at reel X
4 6 - Reel manually moved
Handling:Open the main door and turn athe attendant key.Check whether the sensors on the PCB Reel lightbarrier (P366) are dirty ordefective (see Part V.17 - Preventative maintenance). Release the attendant keyand close the door. If the error cannot be cleared, the defective reel has to beexchanged. To exchange the reel module see page V-82.
Open the main door and turn the attendant key.Release the attendant key and close the door.If the error cannot be cleared, the reel may be damaged, has loosened from themotor axis or is touching it (see chapter V.17 Preventative maintenance).
Open the main door and turn the attendant key.Release the attendant key and close the door.If the error cannot be cleared, the respective reel module and/or the LED / lamp
controller board have to be exchanged.See page V-82 - Exchange of the reel module.
Handling:Turn/release the attendant key.
4 11 - Reel interface changed
Handling:Open the main door and turn the attendant key.Change the reel software on the reel interface. If the error cannot be cleared, thereel interface has to be exchanged. Release the attendant key and close the door.To exchange the reel interface, see page V-82.
4 12 - Reel interface ROM error
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Game and Software
21 1 - Coin optics failure
Handling:
Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the coin acceptor and the coin channel optics for dirt or damage.Furthermore check the connectors and the cables of the coin optics and coinacceptor. The three light barriers have to be placed in the centre of the borings,the optical line between transmitter and receiver must not be blocked.Power up and close the door.If the error cannot be cleared, the coin acceptor or the light barriers have to beexchanged.
21 0 - Diverter error
Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.
Check the coin diverter and the coin channels for jammed coins.Also check the connecting plugs and the cables of the magnet.Power-up and close the door.Perform the coin diverter test.See chapter Game & Software > Diagnostics > Coin diverter test.If the error cannot be cleared, the coin diverter or the coin acceptor should bechanged. Also, the sensors may be defective, or may need to be re-adjusted.
12 7 - Main board hardware failure
Handling:Turn/release the attendant key.If the error cannot be cleared, the main board has to be exchanged.
12 8 - Real-time clock not set
Turn the attendant key and open the door. Set current date and time in thereal-time-clock.See chapter Game & Software > Calibration > Clock setup.Close the door and release the attendant key.
12 5 - Real-time clock failure
Handling:Turn the attendant key and check the time set. If necessary adjust it.The RAM battery may be empty.If the error cannot be cleared, the main board has to be exchanged.
12 6 - Serial communication failureTurn/release the attendant key.If the error cannot be cleared, the network cables have to be checked.
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Game and Software
21 2 - Coin in jam
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.The light barrier of the coin channel was blocked too long or a coin is stuck.
Remove coins stuck and check the connectors and cables of the light barrier.Power up and close the door.
21 6 - Top diverter optics disconnected
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors and cables of the top coin optics.
Power up and close the door.If the error cannot be cleared, the top coin optics have to be exchanged.
21 5 - Coin yo-yo coin reverse
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the coin acceptor for any signs of manipulation attempts. Furthermore,please check if a reference coin is placed in the coin comparitor. Check theconnectors and cables of the coin acceptor systematically.
Power up and close the door.If the error cannot be cleared, the coin acceptor has to be exchanged.Also, the sensors may be defective, or may need to be re-adjusted.
21 3 - Coin acceptor wrong pulse
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the coin acceptor for any signs of manipulation attempts. Check theconnectors and the cables of the coin acceptor systematically.
Power up and close the door.If the error cannot be cleared, the coin acceptor has to be exchanged.
21 4 - Coin acceptor disconnected
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors and the cables of the coin acceptor systematically.Power up and close the door.
If the error cannot be cleared, the coin acceptor has to be exchanged.
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Game and Software
27 3 - Jam in stacker
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Try to remove the stuck bill. Power up and close the door.
If the error cannot be cleared, the bill acceptor may be disabled to continue theoperation of the game without bill acceptor. To do so, deactivate all bill acceptorchannels in the the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.Caution:The stacker may contain a large amount of bills and the error clearingshould be carried out in a secure area.
27 1 - Power up with bill in stacker
Handling:Turn/release the attendant key.
The bill is registered and transported into the stacker.
27 0 - Power up with bill in acceptor
Handling:Turn/release the attendant key. The bill will be rejected.
27 2 - Jam in bill acceptor
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Try to remove the stuck bill.Power up and close the door.If the error cannot be cleared, the bill acceptor may be disabled to continue the
operation of the game without bill acceptor. To do so, deactivate all bill acceptorchannels in the the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.
21 7 - Bottom diverter optics disconnected
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors and the cables of the bottom coin optics.
Power up and close the door.If the error cannot be cleared, the bottom coin optics have to be exchanged.
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Game and Software
27 6 - Bill acceptor cheated
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check if the bill acceptor is dirty or damaged and if the connectors and cables areput in place properly. If necessary, clean the bill acceptor. Power up and close thedoor. Check the bill acceptor for any manipulation.If the error cannot be cleared, the bill acceptor may be disabled to continue the
operation of the game without bill acceptor. To do so deactivate all bill acceptorchannels in the the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.
27 5 - No stacker box
Handling:
Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check if the stacker box is fixed correctly in its mounting.Furthermore check the connectors and the cables of the bill acceptor.Power up and close the door.If the error cannot be cleared, the bill acceptor may be disabled to continue theoperation of the game without bill acceptor. To do so, deactivate all bill acceptorchannels in the the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.
27 4 - Bill acceptor disconnected
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.
Check the connectors and the cables of the bill acceptor. Make sure that the billacceptor has been put in place properly.Power up and close the door.If the error cannot be cleared, the bill acceptor may be disabled to continue theoperation of the game without bill acceptor. To do so, deactivate all bill acceptorchannels in the the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.
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Game and Software
3200 - Hopper coin out jam
Handling:Turn/release the attendant key.If the error cannot be cleared, open the door.Check if a coin or dirt is stuck in the light barrier of the hopper and remove it if
necessary.Close the door.If the error cannot be cleared, the hopper has to be exchanged.
3300 - Hopper empty
Handling:Refill the hopper.Turn the attendant key (to get directly to the hopper refill menu), then releasethe key again.
33 0 - Printer disconnectedHandling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors and the cables of the printer. Make sure that the printerhas been put in place properly.Power up and close the door.If the error cannot be cleared, the printer may be disabled in the machine setupto continue the operation of the game without printer. Consequently, the bill
acceptor has to be exchanged.
27 7 - Bill acceptor failure
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.
Check if the cables of the bill acceptor and the stacker are connected properly.Power up and close the door.If the error cannot be cleared, the bill acceptor may be disabled to continue theoperation of the game without bill acceptor. To do so, deactivate all bill acceptorchannels in the Machine Setup > Bills/coins settings.Consequently the bill acceptor has to be exchanged.
27 8 - Stacker full
Handling:The stacker is full.
Open the door in door system, open the stacker door and take out the stacker.Remove the bills, put the stacker in its mounting, close the stacker door andclose the door in door system.Turn/release the attendant key.
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Game and Software
34 0 - Hopper disconnected
Handling:Turn/release the attendant key.If the error cannot be cleared, open the door.Check, if the hopper is installed and if both light diodes are illuminated.If the light diodes of the hopper are not illuminated, check, if the hopper ispushed all the way in. Check systematically the connectors and the cables of thehopper.Power up and close the door.If the error cannot be cleared, the hopper has to be exchanged.
33 2 - Ticket low
Handling:Turn/release the attendant key.Check the fill level of the printer.The printer should be refilled as soon as possible.
33 1 - Printer is not ready
Handling:The printer is deactivated.To use the printer activate it in the Machine Setup > Printer settings.
33 3 - No Ticket
Handling:Turn/release the attendant key.Check the fill level of the printer. The tickets from the box should put in theprinter properly.
33 4 - Paper Jam
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Try to remove the stuck paper in the printer. Power up and close the door.If the error cannot be cleared, the printer may be disabled to continue theoperation of the game without printer. To do so, deactivate the printer in themachine setup. Consequently the printer has to be exchanged.
33 5 - Error during printing
Handling:Turn/release the attendant key.If the error cannot be cleared, open the machine door and power down themachine.Check the connectors and the cables of the printer. Make sure that the printerhas been put in place properly. The tickets from the box should put in the printerproperly. If the error cannot be cleared, the printer may be disabled to continuethe operation of the game without printer. To do so deactivate the printer in theMachine Setup. Consequently the printer has to be exchanged.
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Game and Software
34 2 - Hopper low
Handling:Turn/release the attendant key.Check the fill level of the hopper.The contact plates at the bottom of the hopper should be covered with coins.The hopper should be refilled as soon as possible.Check whether in the software of the hopper low level is activated.
See Game & Software section > Machine > Hopper Settings.
34 4 - Hopper limit reached
Indicated on the Screen with a special window and registered in the machine logfile. Perform a handpay.
35 1 - LA win limit reached (LA = Legislation Authority)
35 2 - Jackpot limit reached
35 0 - Credit limit reached
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
35 3 - Jackpot won
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
35 4 - Celebration limit reached
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
34 1 - Hopper tilt
Handling:Turn/release the attendant key.If the error cannot be cleared, open the door.Check if a coin or dirt is stuck in the light barrier of the hopper and remove it ifnecessary.
Power up and close the door.If the error cannot be cleared, the hopper has to be exchanged.
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Game and Software
63 4 - Stacker door open
Handling:Close the stacker door.Turn/release the attendant key.If the error cannot be cleared, check if the stacker door is fixed correctly in its
mounting.Furthermore check the connectors and the cables of the micro switch.
63 5 - Main door optic error
Handling:Turn/release the attendant key.If the error cannot be cleared, the defective door sensor has to be exchanged(see chapter V.13.5 - Exchange of the door sensors).
63 0 - Logic area was open
Handling:Turn/release the attendant key.
63 2 - Drop door open
Handling:
Close the drop box door.Turn/release the attendant key.If the error cannot be cleared, check if the drop box door is fixed correctly in itsmounting. In addition, check the connectors and the cables of the door switch.
63 1 - Logic area open
Handling:Close logic area, turn/release the attendant key.
61 - RAM error
Handling:
a RAM - clear has to be performed.Accounting data can be viewed, but they may be wrong.If the error cannot be cleared, the main board has to be exchanged.
62 0 - ROM CRC error
Handling:A RAM - clear has to be performed.If the error cannot be cleared, the ROM (game program) has to be exchanged.
35 5 - Cash button pressed
Indicated on the screen with a special window and registered in the machine logfile. Perform a handpay.
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Game and Software
65 0 - Bad EEPROM
Handling:Turn/release the attendant key.If the error cannot be cleared, the EEPROM has to be exchanged.
65 1 - EEPROM CRC check failed
Handling:Turn/release the attendant key.If the error cannot be cleared, the EEPROM has to be exchanged.
65 2 - EEPROM configuration mismatch
Handling:A RAM-clear has to be performed.If the error cannot be cleared, the EEPROM and/or the program ROM have to beexchanged.See page V-43/44.
68 0 - Program ROM changed
Handling:A RAM-clear has to be performed.See page V-71.
65 3 - EEPROM structure mismatch
Handling:A RAM-clear has to be performed.If the error cannot be cleared, the EEPROM and/or the program ROM have to beexchanged.See page V-43/44.
65 4 - EEPROM changed
Handling:A RAM-clear has to be performed.If the error cannot be cleared, the EEPROM and/or the program ROM have to beexchanged.See page V-43/44.
69 0 - Blackbox inoperable
Handling:Turn/release the attendant key.If the error cannot be cleared, check Blackbox connection or change blackboxand/or the EEPROM.
69 1 - Blackbox CRC check failed
Handling:Turn/release the attendant key.
If the error cannot be cleared, change Blackbox and/or the EEPROM.
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Game and Software
76 0 - 7 Digit display not responding
Handling:Turn/release the attendant key.If the error cannot be cleared, check the connectors and the cables of the 7 digitdisplay.
76 1 - 7 Digit display ROM CRC failedHandling:Turn/release the attendant key.If the error cannot be cleared check the connectors and the cables of the 7 digitdisplay.
76 2 - 7 Digit display ID CRC failed
Handling:Turn/release the attendant key.If the error cannot be cleared check the connectors and the cables of the 7 digitdisplay.
80 0 - Touchscreen missing
Handling:Turn/release the attendant key.If the error cannot be cleared the connectors of the touchscreen should bechecked. Check the power supply of the touchscreen. Exchange the touchscreenor the touchscreen controller.
80 1 - Touchscreen invalid response
Handling:Turn/release the attendant key.If the error cannot be cleared check the connectors and the cables of thetouchscreen. Exchange the touchscreen or the touchscreen controller.
80 2 - Touchscreen invalid checksum
Handling:Turn/release the attendant key.If the error cannot be cleared check the connectors and the cables of the touch-
screen. Exchange the touchscreen or the touchscreen controller.
80 3 - Touchscreen controller error
Handling:Turn/release the attendant key.If the error cannot be cleared check the connectors and the cables of the touch-screen and/or change the touchscreen Controller.
99 9 - Internal error
Handling:
Note down the error message and inform our Technical Support by phone number+43 2252 606-300. Power down/up the machine.
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Game and Software
IV.2 - Remote (to add credits via the attendant key)
The assignment of the active buttons (button 1 - button 5) in therespective game is shown in the game complement.
How to execute a remote (available only in the idle mode):
1.) Activate the attendant keyswitch(the machine switches to the audit menu)
Active buttons:
Button 4 - Down
Button 5 - Enter
2.) Press the active buttons or in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.
Active buttons:
Button 1 - Back
Button 4 - Down
Button 5 - Enter
Caution: In countries where the remote function is prohibited by law thisfunction must not be enabled and/or has been disabled by the producer.
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Game and Software
3.) Select the function ADD CREDITS.
Active buttons:
Button 1 - Back
Button 3 - 10 CREDITS
Button 4 - 100 CREDITS
Button 5 - 1000 CREDITS
4.) Press the respective buttons or in case of machines with touch screentouch the respective fields to add 10, 100 or 1000 credits.
5.) The selected credit is registered automatically on the remote meter.
6.) Release the attendant key.
7.) The machine switches back to the game play mode.
The remote function can be used only if it has been enabled in theaudit menu in machine > parameter settings.See chapter IV.7 - Audit menu.
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Game and Software
3.) Select the function HANDPAY CREDIT.
Active buttons:
Button 1 - Back
Button 5 - Handpay
4.) Press the respective buttons or in case with touchscreen touch therespective field to handpay the current credit.
5.) The handpaid credit is registered automatically on the handpay meter.
6.) Release the attendant key.
7.) The machine switches back to the game play mode.
The handpay function can only be used if it has been enabled in machine >parameter settings in the audit menu.See chapter IV.7 - Audit menu.
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Game and Software
3.) Select the function HOPPER REFILL.
4.) Open the machine door and refill the respective number of coins into thehopper.
6.) Press the active buttons or in case of machines with touchscreen touchthe respective fields to enter the sum of the refilled amounts in steps of10, 100 and 1000.
5.) The refilled amount is registered automatically. This amount must exactlyrelate to the coins refilled, otherwise the accounting will be incorrect.
7.) Close the machine door.
8.) Release the attendant key.
9.) The machine switches back to the game play mode.
Active buttons:
Button 1 - Back
Button 3 - 10 CREDITS
Button 4 - 100 CREDITS
Button 5 - 1000 CREDITS
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Game and Software
IV.5 - Hopper dump
How to dump the hopper (available only in the idle mode):
1.) Activate the attendant keyswitch(the machine switches to the audit menu)
The assignment of the active buttons (button 1 - button 5) in therespective game is shown in the game supplement.
Active buttons:
Button 4 - Down
Button 5 - Enter
2.) Press the active buttons and in case of machines with touchscreen touch
the respective fields to go to the ATTENDANT menu.
Caution: In countries where the hopper dump function is prohibited by
law this function must not be enabled and/or has been disabled by theproducer.
Active buttons:
Button 1 - Back
Button 2 - Up
Button 4 - Down
Button 5 - Enter
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Game and Software
3.) Select the function HOPPER DUMP.
4) Open the machine door.
5.) Press the active buttons or in case of machines with touchscreen touchthe respective fields to enter the sum of the amount to dump in steps of10, 100 and 1000.
6.) The dumped amount is registered automatically.
7.) Close the machine door.
8.) Release the attendant key.
9.) The machine switches back to the game play mode.
Active buttons:
Button 1 - Back
Button 3 - 10 CREDITS
Button 4 - 100 CREDITS
Button 5 - 1000 CREDITS
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Game and Software
IV.6 - Top light
The top light indicates the different operational status(jackpot, error, service etc.). Not at Bally France.
White is flashing fast:
The machine is in the idle mode and the machine door orthe door in door system is open.
The light is flashing until the first game has beenfinished.
Blue and white are flashing slowly:
Handpay is required.After the handpay has been finished the lamps stopflashing.
Blue is flashing:
The SERVICE button has been pressed.
Blue is flashing slowly and white is flashing fast:
Error - the machine is not ready for play.
The error message is indicated in case of error and themachine door or the door in door system is open.
Blue is flashing slowly:
Error - the machine is not ready for play.
The error message is shown on the screen(see chapter IV.1 - Error handling).
Bl
Novomatic Standard
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Game and Software
Red is flashing:
Error - the machine is not ready for play.
The error message is shown on the screen(see chapter IV.1 - Error handling).
Yellow is flashing slowly:
The blackbox was removed or is damaged.
Grn
Rot
Gelb
Green is flashing fast:
A limit has been reached.After the handpay has been finished the lamps stopflashing.
Yellow is flashing fast:
The SERVICE button has been pressed.
Red is flashing slowly:
The machine door or the door in door system is open.
Grn
Rot
Gelb
Grn
Rot
Gelb
Grn
Rot
Gelb
Grn
Rot
Gelb
Bally France
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Game and Software
REMOTE IN : Press the respective button to add the desiredamount.
CURRENT CREDIT: Shows the current credit.
The respective value and registered credit of each payment transaction areindicated.
CURRENT HANDPAY: Handpay the desired credit amount using therespective button.
CASHABLE CREDIT: Indicates the total amount of all cashable credit.FROM COIN: Proportion of the Cashable Credit entered in coins.FROM BILL: Proportion of the Cashable Credit entered in bills.
ATTENDANT > REMOTE IN PAGE 1/1
ATTENDANT > HANDPAY CREDIT PAGE 1/1
IV.7 - Audit menu
Information:The respective active buttons (illuminated) are located on the keyboard below thecontrol panel shown on the screen. See game supplement.
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Game and Software
FROM TICKET: Proportion of the Cashable Credit entered intickets.
CASHABLE: Proportion of the Cashable Credit entered usingthe REMOTE function or via online system.
BANK: Credit cashable from the BANK display.NON-CASHABLE CREDITS: Indicates the total amount of all non-cashable
credits.FROM TOKEN: Indicates the proportion of Non-cashable Credit
that was entered in tokens. Must be used forplay.
TICKET PROMOTIONAL: Proportion of the Credit entered ticket.Must be used for play.
PROMOTIONAL: Proportion of the Credit entered via on-linesystem. Must be used for play.
NON-CASHABLE: Proportion of the Credit entered via on-linesystem. This credit can be transferred to acashless card.
For each cash transaction, the monetary value and the corresponding creditamount registered is indicated. What kind of credit is deemed "Cashable" or"Non-cashable" may vary depending on the jurisdiction.
TOTAL HOPPER LEVEL: Total value of all coins available in the hopper.
PERIODIC HOPPERLEVEL: Total value of all coins available in the hopperfor a certain period.
HOPPER REFILL LEVEL: Indicates the hopper defined fill level.MISSING AMOUNT: Coins still missing for the hopper refill level
set.HOPPER REFILL: Enter the amount filled in the hopper using
the respective buttons.
The respective value and the respective registered credit of each paymenttransaction are indicated.
Only available if the door is open!
ATTENDANT > HOPPER REFILL PAGE 1/1
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Game and Software
ACCOUNTING > MASTER ACCOUNTING PAGE 1/X
TOTAL HOPPER LEVEL: Total value of all coins available in the hopper.PERIODIC HOPPERLEVEL: Total value of all coins available in the hopper
for a certain period.HOPPER DUMP: Press the respective button to enter theamount to dump the hopper.
The respective value and the respective registered credit of each paymenttransaction are indicated.
Only available if the door is open!
ATTENDANT > HOPPER DUMP PAGE 1/1
TOTAL IN: Total value of all coins, tokens, tickets and billsinserted and credits added via the remote function.
COINS IN: Total value of all coins inserted via the coin acceptor.TOKEN IN: Total value of all tokens accepted.BILL IN: Total value of all bills accepted.REMOTE IN: Total value of all credits added via the
remote function.
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Game and Software
CARD IN: Total value of all credits inserted via card.TICKET IN: Total value of all credits inserted via ticket.TOTAL OUT: Total value of all credits paid out (hopper, handpay,
card and vouchers).COINS OUT: Total value of all coins paid out via the hopper.HANDPAY: Total value of all amounts paid out via the
handpay function.CARD OUT: Total value of credits added to the card.TICKET OUT: Total value of credits paid out via ticket.TOTAL IN-OUT: Difference between TOTAL IN and TOTAL OUT.
The respective value and the respective registered credit of the paymenttransaction are indicatedt.
ACCOUNTING > MASTER ACCOUNTING PAGE 2/X
TOTAL MONEY TO DROP: Total value of all coins and bills that can beremoved.
COINS TO DROP: Total value of all coins that can be removed fromthe drop box.
TOKENS TO DROP: Total value of all tokens that can be removedfrom the token box.
BILLS TO DROP: Total value of all bills that can be removed fromthe stacker.
TOTAL HOPPERLEVEL: Total value of all coins available in the hopper.
COINS TO HOPPER : Total value of all coins diverted into the hoppervia the coin acceptor.
COINS OUT: Total value of all coins paid out via the hopper.HOPPER REFILL: Total value of all coins refilled directly into the
hopper.HOPPER DUMP: Total value of all coins paid out via the hopper
with the feature hopper dump.TOTAL BET: Total value of all bets.TOTAL WON: Total value of all wins.MACHINE YIELD: Payout percentage.
TOTAL GAMES: Total number of all games played.
The respective value and the respective registered credit of each paymenttransaction are indicated.
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Game and Software
ACCOUNTING > MASTER ACCOUNTING PAGE 4/X
ACCOUNTING > MASTER ACCOUNTING PAGE 3/X
TICKET OUT: Tickets paid out.TICKET IN: Tickets accepted.
COUNT: Total number of tickets accepted.CREDIT: Total number of credits accepted.TOTAL: Total value of all credits inserted via ticket.
BILL ACCEPTOR 1
CHANNEL: Indicates the available bill channels.VALUE: Value of one bill of the respective bill channel.COUNT: Total number of bills accepted on the respective bill channel.CREDIT: Total number of credits inserted via the respective bill channel.TOTAL: Total value of all credits inserted via the respective bill channel.
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Game and Software
COIN ACCEPTOR 1
CHANNEL: Indicates the available coin channels.VALUE: Value of one coin of the respective coin channel.COUNT: Total number of coins accepted via the respective coin channel.CREDIT: Total number of credits inserted via the respective coin channel.TOTAL: Total value of credits inserted via the respective coin channel.
ACCOUNTING > MASTER ACCOUNTING PAGE 5/X
ACCOUNTING > MASTER ACCOUNTING PAGE 6/X
HOPPER 1CHANNEL: Indicates the available hopper channels.VALUE: Value of one coin of the respective hopper channel.COUNT: Total number of coins accepted via the respective
hopper channel.CREDIT: Total number of credits inserted via the respective
hopper channel.TOTAL: Total value of credits inserted via the respective hopper
channel.COINS TO HOPPER: Total amount of coins transported into hopper.HOPPER REFILL: Total amount of coins refilled into the hopper.
HOPPER DUMP: Total amount of coins removed from the hopper.HOPPER LEVEL: Total value of all coins available in the hopper.VALUE: Value of one coin of the respective hopper channel.
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Game and Software
PERIODIC IN: Total value of all coins, tickets, tokens and bills insertedand credits added via the remote function for a certainperiod.
COINS IN: Total