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Copyright © 2006 Raytheon Company. All rights reserve Customer Success Is Our Mission is a trademark of Raytheon Compan Harnessing the Benefits of Experience Via Capability Transfer Dr Brooke Hoskins Director Intelligence and National Security

Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

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Page 1: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Copyright © 2006 Raytheon Company. All rights reserved.

Customer Success Is Our Mission is a trademark of Raytheon Company.

Harnessing the Benefits of

Experience Via Capability Transfer

Dr Brooke HoskinsDirector Intelligence and National

Security

Page 2: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Raytheon’s Capability Transfer Experiences

Northern Ireland:Systems & Software

Centre

BroughtonAircraft Services

& ASTOR

GlenrothesSpace & AirborneSystems

HarlowIntegrated Defence & Network Centric Systems

Bristol

UxbridgeIntelligence & National Security

Warminster

RAF Waddington

Fylingdales

Northern Ireland:Systems & Software

Centre

BroughtonAircraft Services

& ASTOR

GlenrothesSpace & AirborneSystems

HarlowIntegrated Defence & Network Centric Systems

Bristol

UxbridgeIntelligence & National Security

Warminster

RAF Waddington

Fylingdales

Tucson, AZ

Missile Systems

Network CentricSystems

McKinney, TX

Raytheon Technical Services Company

LLC

Reston, VA

Tewksbury, MA

IntegratedDefense Systems

Global Headquarters

Waltham, MA

Space andAirborne Systems

El Segundo, CA

Intelligence andInformation Systems

Garland, TX

Tucson, AZ

Missile Systems

Network CentricSystems

McKinney, TX

Raytheon Technical Services Company

LLC

Reston, VA

Tewksbury, MA

IntegratedDefense Systems

Global Headquarters

Waltham, MA

Space andAirborne Systems

El Segundo, CA

Intelligence andInformation Systems

Garland, TX

80,000 employees; 2006 revenue: $20.2B

1,400 employees; 2006 revenue: £225M

Page 3: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Harnessing the Benefits of Experience

Capability = Expertise + Capacity

Page 4: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Benefits of US-UK Capability Transfer

• Address skills shortages in critical areas

• Develop indigenous capability for future needs and export opportunities

• Maximise return on investment for the UK

• Interoperability

• Diversity

• Reduce delivery risk

Page 5: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Aspects of Capability Transfer

• People – Organisation

– Setting the Culture

– Planning the transition

• Process

• Technology

• Risks

Page 6: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

People: Organisation

• Ensure balance is right

• Key people in key roles

• Integrated teams

• Ensure alignment of accountability and responsibility

Page 7: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

People: Culture

• Consciously work to build the team ethos

• Joint up front planning breaks down barriers early

• Use humour to get the message across

4

trustedborders proprietary

Award Certificate

Awarded to: J TFor: Best ExcuseRationale: ‘Ran-Over his passport with his motor-bike’

Page 8: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

People: Planning the Transition

• Phased approach

• Consistent with programme schedule and milestones

• Integrated into Programme Master Schedule

• Needs focus

Page 9: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Process

I:Enterprise

Understanding

II::

Architectu

re

Planning

V:ArchitectureValidation

IV:Technical

Architecting

III:

Business

Architecting

RaytheonEnterpriseArchitectureProcess

I:Enterprise

Understanding

II::

Architectu

re

Planning

V:ArchitectureValidation

IV:Technical

Architecting

III:

Business

Architecting

RaytheonEnterpriseArchitectureProcess

Page 10: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Technology

Page 11: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Risks

• ITAR

• Loss key personnel

Page 12: Copyright © 2006 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a trademark of Raytheon Company. Harnessing the Benefits of

Conclusion

• Reduce risk and increase value for money for the UK

• Identify the key roles that need to be indigenous and imported

• Ensure the alignment of responsibility and accountability

• Consciously work on building the team

• Implement common processes on which you will deliver

• Plan the transition and ensure it is integrated in your Schedule

• Be prepared to lose some of your good people along the way