Copyright DuVoice Corporation 2001 DV2000 –NT Based Messaging –CTI Link to Magix –PMS –Call Accounting VS Ensemble –Plug and Play –5 to 200 rooms DuVoice

Copyright DuVoice Corporation 2001

• DV2000– NT Based Messaging– CTI Link to Magix– PMS – Call Accounting

• VS Ensemble – Plug and Play– 5 to 200 rooms

DuVoice offers Two Hospitality Messaging

Solutions

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VS Ensemble for smaller properties


• 2,4,6 or 8 ports• 130 (+) hours storage, 500

mailboxes • Integrated VMI integration to

Magix • All popular PMS integrations


• Guest Controlled wake-up calls• Short stay and extended stay

mailbox class of service options• Multiple extensions per mailbox for

suite applications (translation tables)• Manager’s welcome and wake-up

greetings

VS Ensemble for smaller properties

DV2000Inn Server

Voice Mail—Property Management—Call Accountingfor

Magix-Legend & PARTNER ACS




• Eliminate the need for three separate PC’s • Combine your PMS system, Call

Accounting system, Voice Messaging Auto Attendant System and Wake Up system into one

• No more cabling or compatibility issues• Minimize your support contact list• MSRP under $8,000.00 for a 100 room

property

DV2000 Inn-Server

“The One Box Hospitality Solution”



• Check-Inn PMS by Innsoft• Call-Inn Call Accounting by Innsoft • 4 to 16 Ports Guest & Staff Voice

Messaging and Hotel Automated Attendant

• Guest Controlled Wake Up Calls• SPM Magix-Legend Administration Software• Microsoft NT 4.0 Workstation

DV2000 Inn-Server

“The One Box Hospitality Solution”

Software:



• 4 to 16 ports• 250(+) hours storage, 500 mailboxes • Integration to Magix-Legend-Partner ACS• Guest & Staff Class of Service voice mail• Telephone Message Waiting Light

support• Staff Pager or Cell Phone notification• Automatic PMS Checkout mailbox reset

DV2000 Voice Messaging



• Room Status Screen• Magix room telephone restriction on

checkout through Avaya CTI Link.• Guest or FrontDesk controlled wake-up

calls • Affordable professional voicing available for

main greetings, wake up calls and room greetings.

DV2000 Hospitality Features



Integration to Magix-Legend and PARTNER ACS

Guest Ext. Guest Ext.

Front Desk

Merlin MagixCO/DID/T1

DV2000Hospitality

Server

Voice Messaging Extensions

Ox1

6

Ox1

6

Ox1

6

ML

X

Ox1

6

Ox1

6

Icon CTI-MLX (Magix Only)

Call Accounting SMDR

Keyboard

Remote Support Modem

Win SPM (Magix Only)

Guest Ext.

PMSCall AccountingVoice Mail-Auto

Attendant Wake UpCall-SPM Admin

Magix -Legend

orPartner

ACS

30

8

30

8

30

8

30

8

30

8


DV2000 to Magix or Legend• Five analog extensions from OX12 or Ox16 card

(4 set up as Integrated VMI and one for support modem)• One RS232 SMDR connection for call accounting• Optional CTI Link from Icon board to a MLX port (Magix R2 only)

(for room phone restriction after checkout)• Optional RS232 connection for SPM programming.

DV2000 Magix-Legend Connections



DV2000 to Partner ACS• Five analog extensions from 308 or 206 card

(4 set up as Integrated VMI and one for support modem)• One RS232 SMDR connection for call accounting

DV2000 Partner ACS Connections



Check-Inn PMS software by Innsoft

Check-In Features •Simple check-in with automatic tax calculations •Quick check-in and quick group check-in •Quick historical guest searching •Instant check-in for guests or group with reservation •Supports magnetic stripe reader for quick check-in using drivers license and credit card Check-Out Features •Quick and easy check-out •Maintains historical guest tracking •Maintains room status (clean, dirty, not available) •Daily housekeeping report




Reservation Features •Maintains up to 32,000 reservations •Prints confirmation and cancellation letters •Archives cancellations •Reservation and cancellation numbers •Reservation search and reports •Reservation groups •Automated no-show charges •Quick historical guest searching •Links to many franchise reservation systems •Travel agent tracking


Guest Features •Prints detailed and summary folios at the touch of a key •Group folio functions •Miscellaneous repeating charges •Significant event tracking •Historical guest tracking •Automated phone posting to folio with Call-InnTM •Automated movie posting to folio with movie module •Occupancy alarm Audit Features •Separate entry for cash, credit cards, and billing •Automatically calculates credit card discount •All guest and financial information is modifiable •Daily, Monthly, Occupancy and Guest reports •Exports daily and monthly totals to other accounting packages •Shift report keeps track of all transactions by time and date



Features of Call-Inn:•Runs in the background on the same computer as Check-Inn •Calculates local, domestic and international calls •Calculates directory assistance and specialty calls •Works properly with alternate long distance carriers •Fixed, flat and variable rate structures, easily user-definable •Multiple local zones based on prefix •Credit limit with over credit warning •Multiple phone reports •Installs in just minutes •All prefix tables are user-definable •Updated for North American area code plan (Currently usable in US and Canada)

Call-Inn Call Accounting software

by Innsoft

DuVoice Corporation

•DuVoice develops and markets turnkey PC based messaging solutions for hospitality applications•Established 1990 Kirkland, WA based•Privately Held•Over 5000 systems installed•Named by Delloite Touche as one of the fastest growing technology companies in Washington past two years.


DuVoice Messaging Customers


• Country Hearth Inns®

• Clarion Inn ®

• Comfort Inns ®

• Comfort Suites ®

• Days Inn ®

• Hampton Inn & Suites ®

• Homestead ®

• Homewood Suites ® by Hilton

• Holiday Inn ®

• Holiday Inn Express ®

• Howard Johnson ®

• Knights Inn ®

• Marriott ®

• Ramada ®

• Quality Inn ®

• many independent hotels and resorts


• Every DuVoice voice mail system is shipped with a modem for remote factory support

• Quality technical support staff– Available live 8:00-5:00 MTTF– On call 24/7 365 days a year

• www.duvoice.com – Manuals– Software upgrades

• E-mail broadcast messages– Information on new products– Information on product enhancements & issues

• Maintenance contact required for support after first year.

DuVoice Support

http://www.duvoice.com/


• voice : 425.889.9790 or 800.888.1057• fax : 425.889.8799• location : 608 State Street South Suite 100

Kirkland, WA 98033• email [email protected] or

[email protected]• web: www.duvoice.com

Contact DuVoice

mailto:[email protected]

mailto:[email protected]

Documents

Copyright DuVoice Corporation 2001 DV2000 –NT Based Messaging –CTI Link to Magix –PMS –Call Accounting VS Ensemble –Plug and Play –5 to 200 rooms DuVoice