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    CORPORATE PLAN OF NTPC

    By S.N.TRIPATHI

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    PRESENTATION OUTLINE

    PLANNING PROCESSADOPTED BY NTPC

    15 YEAR CORPORATE PLAN

    (2002-2017)

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    PLANNING PROCESSADOPTED BY NTPC

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    *Reportingdirectly to D(HR)

    E.D. (CP)

    New ProjectsDISHA Strategic

    Planning

    Corporate

    Affairs

    WEC-IMC

    Secretariat

    Implementationof Project DishaRecommendations

    Single Windowfor all NewProjects(including hydro)

    Coordination

    with Powegrid Multilateral

    funding Annual Plans

    Corporate Plan 5 year Business

    Plans Environment

    Scanning

    Policy Advocacy ECM/MCM External MOUs Internal MOUs

    Interfacing withMOP

    QPR Parliamentary

    Committees

    ForeignDeputations VIP References Presentations on

    NTPC Reports, Writeup Navratna review

    Singlewindow forWEC-IMCactivities

    Coordination

    cell forAwards &Rewards forExcellence(CARE) *

    In addition PQs and VIP visits are handled on rotation basis

    Present Structure and Functions of CP

    The CorporatePlanning deptt. wasset up immediatelyafter the formation ofNTPC in 1975.

    With the growth of NTPC andchanging business environment,the functions and structure of the

    department has been undergoingperiodic changes to meet the newrequirements

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    The success of the planning

    process hinges on:

    vision of the CEO in setting the

    right destination,

    Involving right people having

    right skills in the planning

    process,

    Using right forecasting

    models/tools

    Integrating implementation

    mechanism with the planningprocess

    Providing warning signals at

    right time to facilitate timely

    corrections to the Plan

    How do we

    reach our

    destination?

    (Strategic

    Planning) Where do wewant to reach?

    (our

    destination)

    Currently where we

    are?

    The

    PlanningProcesses

    Key to success of Planning Process

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    Past Performance Appraisal

    Strengths and Weaknesses

    Business Environment Appraisal

    Opportunities and Threats

    Vision, Mission, Values and Objectives

    Business Portfolio and Functional Strategies

    Financial Modeling for next 15

    years to determine availability of

    funds

    Capacity Addition scenarios

    Plan implementation

    Strategies

    Inputs from Project Disha

    recommendations finalised

    after intensive discussions

    Planning Model used by NTPCfor formulating its Corporate Plan

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    NTPC follows a collaborative approach to formulate its Corporate Plan. Forfinalising Corporate Plan (2002 to 2017), inputs obtained during project Disha

    (ORGANISATION TRANSFORMATION STUDY) were widely used.

    Top Management

    External stakeholdersPlants and regional

    office 12 different plantscovered duringvarious phases

    Presentation made in

    NBC at Manesar Presentations madeto NEFI also

    Corporate and ROs

    Project-Team

    Key organisational issues

    Validation of findings

    Customers Regulator Ministry of Power Planning Commission

    CEA Lending institutions Suppliers Industry Players Scope, EOC, R&D, PMI, WRO, NRO

    Information gathering, discussion ondata analysis and findings

    125

    sessions

    12 plants -Over 600 people met 30 sessions

    900

    meetings

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    TIME FRAME OF NTPC CORPORATE PLAN

    In view of long gestation period from concept to commissioning of powerprojects, NTPC follows a 15 years planning cycle for formulating itsCorporate Plan

    The first corporate plan was approved by NTPC for the period 1985-2000. Post 1991, the economic and power sector environment started witnessing

    rapid changes due to which business case assumptions made in firstCorporate Plan became largely invalid:

    Several projects identified by NTPC in its corporate plan were shifted to IPPs

    The realization of dues assumed serious concern, resulting in paucity of investible funds.Moreover, the world bank, indicated that it would be averse to giving more funds to thecompany unless it brought down its outstanding receipts to less than 2 months ofreceivables.

    The government stopped budgetary support

    Transmission business transferred to Power Grid in 1991.

    In view of the above fundamental and rapid changes taking place in thebusiness environment, it was decided that the while the First CorporatePlan needs to be revised, the planning philosophy also need to be modified.

    The second Corporate Plan: looking ahead (1997-2012), approved by NTPC

    board in July 1998 envisaged 5 year rolling planning concept. While thePlan was made for 15 years, it was a detailed Plan for the first 5 years andonly directional plan for next 10 years. It was also approved that every five

    year the Plan would be rolled for next 15 years In line with the new planning philosophy, third Corporate plan for the

    period 2002-2017 has been approved by NTPC Board in July 2003.

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    PLANNING PROCESSADOPTED BY NTPC15 YEAR CORPORATEPLAN (2002-2017)

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    Sections of the Corporate Plan

    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environmentand Expected Future Trends

    Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

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    Vision

    A world class integrated power major, poweringIndias growth, with increasing global presence

    Mission

    The Corporate Plan of NTPC has been aligned with the Visionand Mission of NTPC and is built upon eight pillars

    Objectives

    Research

    &

    Develop-ment

    Customer

    focus

    Business

    portfolio

    growth

    Susta-

    inable

    Power

    Develop-ment

    Financial

    soundness

    Agile

    corpor-

    ation

    Perfor-

    mance

    leadership

    Human

    Resource

    Develop-

    ment

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    Redefined Mission

    Make available reliable and quality power in increasingly large quantitiesat competitive prices and ensure timely realisation of revenues

    Adopt a broad based capacity portfolio including hydro power, LNG,

    nuclear power, and non-conventional and eco-friendly fuels Plan and speedily implement power projects using state-of-the-art

    technologies Be an integrated utility by implementing strategic diversifications in areas

    such as power trading, distribution, transmission, coal mining, coalbeneficiation etc

    Develop a strong portfolio of profitable businesses in overseas markets

    including technical services, generation assets etc Continuously attract and develop competent and committed human

    resources to match world standards Lead fundamental and applied research for adoption of state-of-the-art

    technologies, breakthrough efficiency improvements and new fuels Lead developmental efforts in the Indian power sector including assisting

    state utility reform, policy advocacy etc

    Be a socially responsible corporate entity with thrust on environmentprotection, ash utilisation, community development, and energyconservation

    Objectives

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

    GLOBAL STATURE

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    NTPC ranks sixth among the top ten global thermal generators

    501

    175152

    146 141 133 128 126102 94

    0

    100

    200

    300

    400

    500

    600

    RAO-UES(RUS)

    ESKOM(SAF)

    KEPCO(SKR)

    AEP(US)

    SouthernCo(US)NTPC

    ENEL(ITA)

    TEPCO(JAP)

    TVA(US)

    RWE(GER)

    TWH 2001

    GLOBAL STATURE

    Source: A.T. Kearney

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    POWERFUL PERFORMANCE IN PROJECT EXECUTION

    0 10 20 30 40 50 60

    Singrauli

    Vindhyachal-2

    Simhadri

    Talcher- IIRSTPP-III

    Vindh-3

    594839

    383738

    500 MW UNITMain Plant Award to Syn (months)

    Reducing Project Completion Time

    1986

    1999

    2002

    2003

    2004

    Impressive financial performance

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    Impressive financial performance

    0

    5000

    10000

    15000

    20000

    25000

    91-92

    92-93

    93-94

    94-95

    95-96

    96-97

    97-98

    98-99

    99-00

    00-01

    2001-

    02

    2002-

    03

    2003-

    04

    TURNOVER

    INT. RESOURCES

    PROFIT

    Years

    Rs. 18871.2 Cr.

    Rs. 7283.94

    Rs. 5260.78

    Rs. Crores

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    COMMERCIAL PERFORMANCE

    89.8% 89.60%

    76.70%

    92.30% 100.00% 100.00%

    0

    10

    20

    30

    4050

    60

    70

    80

    90

    100

    1996-97 2000-01 2001-02 2002-03 2003-04 2004-05

    Realisation of Current Dues (%)

    HRM initiatives undertaken by NTPC have translated into

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    GENERATION PER EMPLOYEE

    4.63

    6.11 6.266.58

    7.11 7.43

    0

    1

    2

    3

    4

    5

    6

    7

    8

    1996-97 2000-01 2001-02 2002-03 2003-04 2004-05

    Years

    MUs

    HRM initiatives undertaken by NTPC have translated into

    significant productivity gains

    Man-Mw Ratio Over the Years

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    Man-Mw Ratio Over the Years

    Man-

    MwR

    atio

    0.71

    0.56

    0.61

    0.49

    0.6

    0.47

    0.56

    0.46

    0.57

    0.41

    0.53

    0.38

    0

    0.2

    0.4

    0.6

    0.8

    1

    1.2

    1.4

    1996-

    97

    2000-

    01

    2001-

    02

    2002-

    03

    2003-

    04

    2004-

    05

    O&M Non-O&M

    1.27*

    1.10*1.07* 1.02* 0.98*

    *Total (O&M and Non-O&M)Man MW Ratio excluding Badarpur and JVs/Subsidiaries

    Year

    0.91*

    Turnover/Employee

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    45.96

    89.46 84.00 89.48 89.90

    105.07

    0

    20

    40

    60

    80

    100

    120

    1996-97 2000-01 2001-02 2002-03 2003-04 2004-05

    Rs. Lacs

    Turnover/Employee

    Year

    PROFIT PER EMPLOYEE

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    7.85

    17.5416.63 16.85

    25.09

    27.11

    0

    5

    10

    15

    20

    25

    30

    1996-97 2000-01 2001-02 2002-03 2003-04 2004-05

    Rs. Lacs

    Year

    PROFIT PER EMPLOYEE

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    *BADARPUR TPS at DELHI is owned by GOI and is managed by NTPCsinceAPRIL78.

    Turnaround CapabilityAchieved turn-around in performance of stations taken over from State Electricity

    Boards through application of and strict adherence to well laid down Management and

    Operation and Maintenance principles.

    Station Taken-over on PLF(%)

    Prior to

    Takeover

    PLF(%)

    During

    2003-04

    PLF(%)

    During

    2004-05

    Tanda January 2000 14.90 75.32 86.07Talcher June 1995 18.70 67.78 79.33

    Unchahar February 1992 18.02 87.43 92.15

    Badarpur April 1978 * 31.94 87.67 88.45

    Continuous Excellent rating under MOU

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    g

    NTPC has achieved targets for

    EXCELLENT rating under the

    Memorandum of Understanding (MOU)

    signed with GOI for all the EIGHTEEN

    (18) years up to 2004-05 since

    inception of the MOU system.

    Acclaim from World Bank

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    NTPC IS THE SINGLE LARGEST BENEFICIARY OF WORLD BANKFUNDING (US$ 4 Bln.)

    World BankPresidents speech at Singrauli in August 1985

    You are on time; you are within budget and you are generatingprofits. These are all phenomena and characteristics that theWorld Bank likes to be associated with.

    Performance Audit Report : 1993

    NTPC has demonstrated that Government owned powerutilities can be operated at efficiency levels comparable to

    those of privately owned utilities in India and well run utilitiesoutside of India.

    Implementation Completion Report : 2000 (WB LOAN 3632-IN)

    NTPC is a mature utility and has demonstrated that it canachieve technical performance parameters comparable with

    those achieved elsewhere in the world. It has developed acorporate culture based on professional pride of doing thingswell through a highly motivated staff. NTPC has grown anddeveloped over the course of this investment into a power

    producer of international repute and a potential force for

    GROWTH PLANS AS ENVISAGED IN THE CORPORATE PLAN :

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    GROWTH PLANS AS ENVISAGED IN THE CORPORATE PLAN :LOOKING AHEAD (1997-2012) ARE ON THE CHARTED TRACK

    CapacityAddition

    Diversification ConsultancyServices

    Multi-prongedGrowth Strategy

    Greenfield

    Projects

    Expansion

    Projects

    Takeovers

    Joint Ventures

    R&M

    LNG

    Hydel

    Domestic

    International

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    As laid down inLooking Ahead,

    NTPC is surgingahead to become a

    50,000 MW plusCompany by 2012

    As envisaged in Corporate Plan Looking ahead-2012

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    As envisaged in Corporate Plan Looking ahead-2012 NTPC has diversified into various related areas and is

    launching new initiatives for ensuring growth

    FORWARD

    INTEGRATION

    (Distribution business,

    Power trading)

    LATERAL

    INTEGRATION (Hydro

    projects, Small Hydel)

    BACKWARDINTEGRATION

    (Captive mining of

    coal, Coal washery,

    Sourcing of LNG)

    DIVERSIFICATION

    (JVs & strategic

    alliances)

    Key Strengths

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    Largest market share in domestic power generation and a broad customerportfolio across the country

    Excellent track record of performance in project implementation and plantoperations

    Diversified thermal generation portfoliomultiple sizes and fuel types

    Highly skilled and experienced human resources, exposed to state-of-the-arttechnologies in project execution and power generation

    Navaratna status

    High brand equity among stakeholders

    Strong balance sheetability to raise low cost debt Engineering skills in project configuration and package design

    Turnaround ability for old plantsdemonstrated in the takeover plants ofTalcher, Tanda and Unchahar

    High credit rating that is indicative of the confidence of lenders

    Established systems and procedures to institutionalise excellence in businessoperationsreceived ISO accreditation in several functions/areas

    In-house training facility (PMI), CENPEEP, R&D, etc that assists in developmentof the sector

    Thrust on reducing social costs of capacity growthstrong execution ofResettlement and Rehabilitation plans

    y g

    Key Weaknesses

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    Low risk-diversification of business portfolio: Consists primarily ofgeneration assets

    Functional orientation hampering cross-functional perspective in

    decision making Long and multi layered procurement process leading to long lead times

    and process delays

    Fragmented IT architecture

    Gaps in HR systems such as performance management, rewards and

    incentives and career development Inadequate deployment of a strong knowledge management system that

    could assist in improving efficiency and effectiveness in all aspects of thebusiness

    Hierarchy for decision making that affects responsiveness

    Role ambiguity and dilution within different levels of the organisation

    Key Weaknesses

    Strategies to address most of these weaknesses have been drawn up as a part of ProjectDisha. These have been included in the relevant sections of the Corporate Plan

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends(Opportunities and Threats) Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

    The changing business environment was studied to identify the

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    The changing business environment was studied to identify the

    imperatives for NTPC

    Key analysis carried out

    Studied the emerging regulatory and policy environment

    Key changes in policies reviewed

    Imperatives for NTPC identified

    Changing customer environment

    Emerging customer environment and key reforms being carried out

    Scenarios for financial health of key customers were identified and imperatives for NTPCidentified

    Changing fuel scenario

    Comprehensive model for assessing competitiveness of different fuels in various locationswas developed

    Scenarios for availability and pricing of different fuels were developed

    Thermal fuel strategy for NTPC was developed

    Alternate sources of power were studied. These include :Hydro power

    Nuclear power

    Non-conventional sources e.g. solar, co-generation, wind

    Potential future sources such as Fuel cells etc.

    Key Opportunities for NTPC

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    Expand generation capacities by putting up thermal and hydro capacities,

    maintaining the position of a dominant generating utility in the Indian power

    sector

    Broad base fuel mix by considering imported coal, gas, domestic coal, nuclear

    power etc with a view to mitigate fuel risks and maintain long run

    competitiveness

    Lead the development and commercial deployment of non-conventional energy

    sources especially in the distributed generation mode

    Expand services for EPC, R&M and O&M activitiesin the domestic as well as

    international markets

    Backward integrate into fuel management to exercise greater control and

    understanding of supply economics

    Improve collections by trading, direct sale to bulk customers and active role in

    capacity allocation in new plants

    Execute increased number of power plants that classify for Mega Power Project

    status, thereby reducing the cost of projects and power generated

    Forward integrate into the distribution business in India

    y pp

    Key Threats to NTPC

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    Limited experience of operating in a truly liberalized environment withcompetition

    Limited experience of operating in an independently regulated system

    Delayed SEB reforms and continuing financial ill-health

    SERCs might mandate lower off take for slow-reforming states

    Redirecting power may be constrained by inter-regional connectivity

    Downward regulatory and competitive pressure on tariffs

    Possibility of issues of coal non-availability as coal supply agreements of CIL

    with the State Gencos and IPPs evolve Lower than expected availability of gas

    Stringent norms for approval of increase in capital costs for projects in eventof time overrun

    Stringent norms for the utilisation of ash generated by power stations in theabsence of adequate demand from user industries and due to the high cost of

    transportation of ash

    Stringent environmental norms in the future may add to the cost of generation

    Absence of an independent regulator for coal industry and the delay in privateinvestments leading to the risk of low availability of coal in the future

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends(Opportunities and Threats) Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

    In order to set indicative targets for 2017 we have

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    In order to setindicative targets for 2017, we havelooked at three dimensions

    Business

    portfolio

    Domestic generation portfolio

    Coal mining and washeries

    NTPC

    in 2017

    Distribution and trading

    Organization

    Corporate profile

    Ownership

    Turnover

    Leading sector developmentsSectoral

    leadershipTechnological leadership

    Globalization

    People

    Key Dimensions Key Elements

    Domestic Generation Portfolio

    http://linked%20file-planning%20process.ppt/
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    NTPC would have increased its geographical presence within India

    Pithead focus would continue for coal based

    power stations

    Increasing share of imported coal in the fuel

    mix would lead to coastal installations in the

    Southern and Western regions RNLG / Piped gas based plants would be

    concentrated along the coast and/or along

    the gas distribution infrastructure

    Hydro power plants would be concentrated

    in the Northern and Central regions with

    some installations in the South as well

    Nuclear power plants at strategic locations

    NTPC would enhance its geographicalpresence by expanding into suitable

    locations

    In addition, NTPC would also have some generation capacities in international locations

    Target for coal mining, washeries, distribution and

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    trading businesses

    Business Target 2017 Remarks

    Coal mining 20 MTPA in operation

    10-15 MTPA in

    development

    To be conducted on a JV/BOO basis and ramped up based on experience

    to 20 MTPA by 2017 (Operations of 5 MTPA by 2009 and 10 MTPA by

    2012)

    In addition, 10-15 MTPA to be identified for production in the 13th plan

    period

    Coal washeries 75% of NTPCs

    requirements

    To be conducted on a JV/BOO basis

    Business limited to meeting statutory obligations

    The limitation of serving plants > 1000Km from pithead would be

    reviewed periodically based on the economics and prevailing policies

    Distribution ~2,000 MW NTPC to take a cautious approach to distribution

    Also analysis of other markets reveals that regulator might not allow

    generating company to have high interest in distribution

    Trading 25% share in traded

    energy

    ~35 BU by 2017

    Setting up a national power exchange

    Assuming about 10% of electricity in India to be traded in 2017

    Transmission Linked to bulk

    customers

    Limited to sub-transmission lines to transmit electricity to a few large

    bulk customers of NTPC power

    RLNG Linked to sourcing

    RLNG

    Investment of minimum 26 % in regassification terminal

    Consider investment in liquefaction terminal

    NTPC would have a significant proportion of its

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    NTPC would have a significant proportion of its

    ownership held by the domestic and international

    investors

    Upto 50% nongovernment holding

    Retail shareholders - India and international stock markets

    Institutional investorsFIs, FIIs

    Employee participation

    In view of NTPCs strategic importance in the domestic energy sector,participation from strategic investor is not envisaged in NTPC

    Listed in the Indian stock markets

    Amongst top five market capitalisation in domestic market

    Listed on 2-3 leading international stock exchanges

    A Fortune 500 company

    Respected Indian stock on international exchanges

    NTPC group would have a turnover of over

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    Rs. 1,400 Bn by 2017

    Note: Rupee devaluation assumed at 4% p.a.

    Source : AT Kearney Analysis

    By 2017, NTPC would employ over 30,000 employees across different businesses including

    generation, distribution

    0

    200

    400

    600

    800

    1000

    1200

    1400

    1600

    Sale to bulkcustomers

    Sale to stateutilities

    GenerationJV/Subs

    Distribution Coal miningand washery

    Technicalservices

    Trading Total

    Circa 2017: NTPC group revenues (in Rs. Bn)

    Revenue computed at

    electricity tariff, not

    margins

    In summary, NTPC would be a leading power utility

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    in the world by 2017, in line with its current vision

    NTPC in 2017

    Fortune 500 company

    An Indian MNC with presence in many countries

    Diversified utility with multiple businesses

    Amongst top five market capitalisation in the Indian market

    Group turnover1 of over Rs. 1,400 Bn with 30000+ employees Setting benchmarks in project construction and availability and

    efficiency

    Have a strong research and technology base

    Loyal customer base in both bulk and retail supply

    Preferred employer

    A leading corporate citizen with a keen focus on executing itssocial responsibility

    Note: 1) Includes revenues projected for NTPC JVs and Subsidiaries

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends(Opportunities and Threats) Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

    Detailed functional strategies have been

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    provided in the Corporate PlanGoals and Strategies have been detailed for the following functions

    Services Marketing

    Engineering

    Project Management

    Operations

    Finance

    Commercial

    Human Resource Development

    Information Technology

    Goals and Strategies have been detailed for the following thrust areas Research and Development

    Environment

    Ash Utilisation

    Resettlement & Rehabilitation Energy Conservation

    CENPEEP

    Corporate Communication

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    Section 1: The Corporate Agenda (Vision,Mission, Objectives, Values)

    Section 2: Review of Past Performance Section 3: Changing Business Environment

    and Expected Future Trends

    (Opportunities and Threats) Section 4: Business Portfolio Section 5: Functional Strategies Section 6: Plan Implementation Strategies

    Comprehensive business plans should serve as an integrating link

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    Strategic Plan Progress on overall business strategycapture of past performance against plan

    Strategic intent for next 5 years

    Operational Plan

    One year firm performance targetstobe translated into internal MoU targetsfor that function/ division

    Growth and other key targets for five

    years Performance improvement plans

    Implementation plans and keyimplementation milestones

    Timing for new ventures

    between the corporate plan, annual budgets and internal MoU targets

    Long term corporate plan

    Time

    0 Years 15 Years5 Years 10 Years

    MoU Targets

    5 yr Rolling business plan

    Y1 Y2 Y3 Y4 Y5

    Annual Budgets

    Y1 Y2 Y3 Y4 Y5

    Contents of Business PlanStrategic Link

    Operational Link

    1st yr firm plan

    KPA

    The business plans of all regions and corporate functions would be

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    Regions

    Profit Centers

    Engineering Consultancy PMI Subsidiaries CENPEEP

    Thrust Areas

    Ash Utilisation Environment Mgmt R&R

    Corporate Communication R&D Energy Conservation

    Corporate functions with resource impact

    Finance Commercial HR

    Other major corporate functions

    Corporate Planning OS CMG CC&M Fuel Management IT

    Preparation of 9 Key Business Plans

    1. Plan for Plant Operations

    2. Plan for New Capacity Addition

    3. Plan for Financial Resources (Financial and

    Commercial)

    4. Plan for Human Resources

    5. Plan for Profit Centers (Engineering,

    Consultancy, PMI, CENPEEP, subsidiaries)

    6. Plan for New Business Development

    7. Plan for Thrust Areas (Functions defined as

    thrust areas)

    8. Plan for Renovation and Modernization (Of

    NTPC stations)

    9. Plan for IT

    p g p

    integrated into nine key business plans

    Each business plan template consists of 5 key elements

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    Interlinking within

    the elements

    Business Plan Summary

    Corporate plan summary Strategies for next 5 years

    Targets for first year

    Resource requirements

    Capital expenditure

    Revenue expenditure

    Manpower requirements

    Level wise

    Skill wise, whereverskill can be segregated

    Targets

    Quantitative targets for key

    activitiesSpecific targets for first

    year

    Projected targets for next 4years

    Strategic Projects /initiatives

    Strategic activities

    Timelines

    Five key elements of the Business Plan

    A cross-functional Pursuit team has been constituted for

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    formulating business plans.

    Sponsor

    Director

    [D(Pro)]

    PT LeaderAGM (CP)

    Cross functional

    pursuit team

    Structure of Planning implementation initiative (Business planning & Environment Scanning)

    Initiative

    Champion

    (EDCP)

    Disha Core

    Team:

    1 NTPC, 2 ATK

    member

    Nodal / lead officers

    Apex Council

    CP, OS, NCR, HR, CC&M,

    Consultancy & JV, Engineering

    While the business planning process was detailed further from the Disha recommendations, the

    pursuit team invested significant time in developing templates to capture business outcomes

    The draft business plan templates have been developed in a structured manner

    and includes first cut feedback from concerned functions

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    and includes first cut feedback from concerned functions

    Draft templates

    for different planareas

    Develop draft

    templates fordifferent plan

    areas

    Worksho

    p within

    thePursuit

    team

    MOU: External,

    Internal

    Draft KPAs

    Preliminary plans

    prepared in the

    past

    Inputs from

    concerned

    function

    Approach for developing plan templates

    A

    Corporate Planand Disha

    recommendations

    Budget

    Documents,

    Annual plan

    Subsequent steps included seeking feedback and inputs from concerned functions

    and piloting of some selected Business Plans prior to finalisation of the templates

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    p g p p

    Develop draft

    templates for

    different plan

    areas

    Feed back &

    inputs from

    concerned

    functions

    A

    B

    Business

    Plan

    templates

    ready for

    pilot phase

    Process

    documentation*

    and

    communication

    Pilot selected

    Business

    Plans**

    Incorporate

    learnings from

    pilot phase in

    BP templates

    FinalisedBusiness

    Plan

    templates

    Key steps in preparation of Business Plan templates

    * In the form of a System Manual

    **HR, Operations, New Capacity Addition, Commercial, Engineering being piloted

    Incorporat

    e learnings

    from

    workshops

    The functional nature of the business plans is being driven by nodal points for each

    business area through Regional EDs and Station GMs in a collaborative manner

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    AUD

    HR

    NCA

    Station 1 Plan

    L3 plans

    L2 plans

    L1 plans

    Ops.

    AUD

    HR

    NCA

    Station n Plan

    Ops.

    AUD

    HR

    NCA

    Region 1 Plan

    Ops.

    Ops.

    Plan

    NCA

    Plan

    HR

    Plan

    AUD

    Plan

    Other

    Plans

    @ Includesresources fordeptts not covered in any

    functional plans@

    @ @

    business area through Regional EDs and Station GMs in a collaborative manner

    Nodal points,

    supported by

    nodal officer

    Regional

    plans, to

    be signed

    by RED

    Station

    plans, to

    be signed

    by GM

    Other Other

    The annual progress measurement would follow a four step approach

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    Id

    entifyissuesthatrequir

    eattention

    Annual Review

    I IVII III

    Apr. May. Jun. Jul. Aug. Sep Oct Nov. Dec. Jan. Feb. Mar

    Monthly Meetings Self-review by the Stations and CC

    functions

    Minutes by Station to ReEDs

    Emphasis on root-cause analysis andearly warnings

    Early

    Warning

    Focus

    Performance

    EvaluationFocus

    Review by nodal points

    ReEDs review L2 plans

    Status report on progress from nodalpoints to Corporate Planning

    Mid-year Review

    Mid-year review by Corporateplanning

    Exception reporting in ECM/MCM

    Quarterly Review

    Monthly Review

    I II

    Mid-year Review

    CourseCorrection

    Focus

    Annual Review

    Annual Review

    BPC would review progress of BPtargets and Internal MoU targets

    Status inputs to be provided by nodal

    points to Corporate Planning Status of progress would also be afactor in determining BP targets forthe subsequent years

    Quarterly Review

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    Thank you

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    Objectives

    To further consolidate NTPCs position as the leading thermal power generationi I di d t bli h i h d t

    Objective 1 : Business Portfolio Growth

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    company in India and establish a presence in hydro power segment

    To broad base the generation mix by evaluating conventional and non-conventional sources of energy to ensure long run competitiveness and mitigate

    fuel risks To diversify across the power value chain in India by considering backward and

    forward integration into areas such as power trading, transmission, distribution,coal mining, coal beneficiation, etc

    To develop a portfolio of generation assets in international markets

    To establish a strong services brand in the domestic and international markets

    Objective 2 : Customer Focus

    To foster a collaborative style of working with customers, growing to be apreferred brand for supply of quality power

    To expand the relationship with existing customers by offering a bouquet ofservices in addition to supply of power e.g. trading, energy consulting,

    distribution consulting, management practices To expand the future customer portfolio through profitable diversification into

    downstream businesses, inter alia retail distribution and direct supply

    To ensure rapid commercial decision making, using customer specificinformation, with adequate concern for the interests of the customer

    To ensure effectiveness in business decisions and responsiveness to changes in theb i i t b

    Objective 3 : Agile Corporation

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    business environment by

    Adopting a portfolio approach to new business development

    Continuous and co-ordinated assessment of the business environment to identify

    and respond to opportunities and threats To develop a learning organisation having knowledge-based competitive edge incurrent and future businesses

    To effectively leverage Information Technology to ensure speedy decision makingacross the organisation

    To continuously improve on project execution time and cost in order to sustain longrun competitiveness in generation

    To operate & maintain NTPC stations at par with the best-run utilities in the worldwith respect to availability, reliability, efficiency, productivity and costs

    To effectively leverage Information Technology to drive process efficiencies To aim for performance excellence in the diversification businesses

    To embed quality in all systems and processes

    Objective 4 : Performance Leadership

    To enhance organisational performance by institutionalising an objective and openf t t

    Objective 5 : Human Resource Development

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    performance management system

    To align individual and organisational needs and develop business leaders by implementinga career development system

    To enhance commitment of employees by recognising and rewarding high performance

    To build and sustain a learning organisation of competent world-class professionals

    To institutionalise core values and create a culture of team-building, empowerment, equity,innovation and openness which would motivate employees and enable achievement ofstrategic objectives

    To maintain and improve the financial soundness of NTPC by prudentmanagement of the financial resources

    To continuously strive to reduce the cost of capital through prudent managementof deployed funds, leveraging opportunities in domestic and international

    financial markets To develop appropriate commercial policies and processes which would ensure

    remunerative tariffs and minimise receivables

    To continuously strive for reduction in cost of power generation by improvingoperating practices

    Objective 6 : Financial soundness

    To contribute to sustainable power development by discharging corporate socialibiliti

    Objective 7 : Sustainable Power Development

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    responsibilities

    To lead the sector in the areas of resettlement and rehabilitation and environmentprotection including effective ash-utilisation, peripheral development and energyconservation practices

    To lead developmental efforts in the Indian power sector through efforts at policyadvocacy, assisting customers in reform, disseminating best practices in theoperations and management of power plants etc.

    To pioneer the adoption of reliable, efficient and cost-effective technologies by

    carrying out fundamental and applied research in alternate fuels and technologies

    To carry out research and development of breakthrough techniques in power

    plant construction and operation that can lead to more efficient, reliable and

    environment friendly operation of power plants in the country

    To disseminate the technologies to other players in the sector and in the long run

    generating revenue through proprietary technologies

    Objective 8 : Research and Development

    Services Marketing

    G l

    Strategies:

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    Goals:Develop a portfolio of services for the domestic and

    international markets

    Engineering of new projects

    Operations & maintenance services

    R&M services for power plants

    Contracting and procurement services, R&D services and

    Training services

    Focus on markets in Asia-Pacific including India, initially. In

    addition, take an opportunistic approach towards the Middle

    East and African markets

    Establish a separate Services Marketing division for marketing

    the identified services

    Establish dedicated sales and marketing groups

    International sales offices in identified countries

    Regional sales offices

    Enter into Joint ventures and strategic alliances with

    internationally reputed organizations

    Adopt best in class systems for internal process improvements

    Develop a strong

    footprint for services

    business in the domesticand international

    markets

    Leverage the resident

    intellectual capital and

    skills in technical

    services and

    management systems foradditional revenue

    generating opportunities

    Target annual revenues

    of about Rs 700 Crores

    in global markets and

    about Rs. 500 crores in

    the domestic market by2017.

    Engineering

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    Goals:

    Strategies:

    Improve the efficiency of internal processes

    Improve manpower planning, allocation and

    monitoring processes

    Thrust for R & M engineering activities

    Strengthen Hydro engineering skills

    Set up an Engineering quality assurance cell

    Drive the adoption and absorption of state-of-the-

    art technologies through a dedicated Power

    Technology Centre

    To constantly upgrade the competency of

    Engineering personnel

    Provide efficient and quality

    services in Engineering

    Transform the Engineering

    division into a cost centre by 2005

    and a profit centre by 2007Champion the adoption of state-of

    the-art technologies, and address

    environmental priorities through

    inputs for adoption of clean coal

    technologies, and renewable and

    non-conventional sources

    Project Management

    Goals: Strategies:

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    Set-up power plants in line with

    international benchmarks on lead time and

    budgeted costs :Achieve commercial operation of

    greenfield 500 MW coal based unit with

    a schedule of forty-five months from

    the date of investment approval with an

    interval of six months for subsequent

    units

    Achieve commercial operation of gasturbines with a schedule of twenty

    months from the date of investment

    approval with an interval of two months

    for each succeeding unit

    Achieve commercial operation of steam

    turbines for gas plants with a schedule

    of thirty months from the date of

    investment approval with an interval of

    four months for each succeeding unit

    Improve transparency of project schedules

    Continuously upgrade internal systems of

    contracts, site execution and engg. division

    standardization and automation of key processes

    Proactively manage quality assessment and

    support for vendors

    Create a dedicated Systems and Policy group

    in Projects function to carry out benchmarking

    and environment scanning for adopting bestpractices.

    Create of a Project Supports Group in Projects

    function to improve the coordination across

    projects and associated functions.

    Introduce project management (Scheduling and

    Monitoring) for R & M activities.Separate Hydro group for development,

    execution and operations of hydro projects

    Operations

    Strategies:

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    Goals:

    Strategies:

    Operate and maintain NTPC

    stations at par with the best-

    run utilities in the world with

    respect to availability,

    efficiency, productivity and

    costs

    Align O&M and support

    processes with relevant best

    practices

    Provide resources and inputs

    for various elements of O&M

    and R&M services and other

    services business

    Set targets based on international benchmarking

    exercise and monitor performance through the

    planning and review processContinuously upgrade systems to maintain high

    operating performance

    Lay foundation for developing alternate maintenance

    strategies

    Improve support processes

    Optimise inventory levels

    Technical support to operating stations

    Develop databank of equipment maintenance history

    Support Services Marketing in developing and

    executing projects related to O&M and R&M services

    Renew thrust on execution of R&M activities

    Role of fuel management in developing alternate fuel

    strategies

    Finance

    Strategies:

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    Goals:

    g

    Generate resources to finance the

    equity portion for NTPCs

    capacity addition program

    Tap domestic and international

    markets to borrow funds at most

    competitive rates

    Seek to effectively deploy higher amount of

    shareholder returns

    Raise equity resources from public at appropriate

    time

    Strive to reduce project costs by addressing interest

    during construction

    Have prudent debt:equity ratios for projects

    Manage borrowing portfolio to ensure low cost of

    funds and cash flow matching

    Undertake tax planning

    Commercial

    Goals: Strategies:

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    Work proactively with the

    Government and Regulatory

    Agencies for evolving tariff

    policies and principles which

    enable fixation of remunerative

    tariffs for mobilisation of

    adequate resources to meet

    national power plans

    Design and implement strategies

    for cash generation throughprompt billing, improved

    collection of revenues and

    developing and operating more

    bankable contracts

    Strengthen customer

    relationships to prepare for a

    future competitive scenario

    Working with the Government and Regulator on

    issues related to tariff policy and principles

    Design incentives and disincentives for customers

    Securitise of outstanding dues

    Ensure contractual and structural interventions

    Improve speed of commercial decision making

    Work with the customers and increase customer

    focus

    Human Resources Management

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    Goals:

    Strategies:

    Actualise the HR vision of enablingNTPC employees to be a family of

    world class professionals making

    NTPC a learning organization

    Enhance organisational

    performance and commitment of

    employees by recognising and

    rewarding high performance

    Build a competency based

    organisation

    Institutionalise core values and

    create a culture of team-building,

    empowerment, equity, innovation

    and openness which would motivateemployees and enable achievement

    of strategic objectives

    Competency building measures

    Revised Performance Management System

    Leadership development

    Integrated career planning, development and

    succession planning

    Training and development , e learning and

    global exposure

    Commitment building measures

    Enabling organisational climate

    Rewards and recognition

    Culture building measures

    Core values actualisation

    Communication

    System building measures

    Benchmarking

    Knowledge Management system

    Information Technology

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    Goals: Strategies:

    Support growth in generationcapacity by IT enabling project

    management efforts

    Support diversification into new

    business areas by supporting related

    strategic planning efforts and

    providing seamless interface with

    existing organisation

    Facilitate operational excellence by

    enabling management control

    through data/ information aided

    decision making, reducing cost and

    improving personnel productivity

    Facilitate stakeholder (internal and

    external) management through

    information dissemination,

    knowledge management and other

    training tools

    Implementation of ERP

    Implementation of add on packages

    Strengthening the communication network

    Strengthen e-mail facilities

    Develop and implement intranet and extranet

    strategy

    Develop and implement MIS system

    Develop and implement e-procurement strategy

    Develop demand forecasting and CRM tools

    Thrust Areas

    Thrust area Goals

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    CENPEEP

    To help in the acquisition, demonstration and dissemination of state-of-the-

    art technologies and practices to improve availability, reliability, efficiency,

    environment compliance and reduce green house gas emissionTo become a profit centre by 2006, offering services related to technology

    transfer and absorption

    Ash UtilizationPursue achievement of stipulated norms for ash utilisation laid down vide

    Gazette notification (1999) for existing and new thermal stations

    Environment

    management

    To set standards and monitor the environmental compliance of NTPC stations

    To set standards and monitor preservation of natural ecology in the vicinity

    of the stations

    To ensure that all stations of NTPC acquire ISO 14001 accreditation

    To continuously track and provide inputs to relevant government policies and

    adapt NTPCs policies accordingly

    R&RPrepare detailed Rehabilitation Action Plans (RAPs) for all projects and

    ensure timely implementation of the same prior to the commencement of

    commercial operation of the stations

    Detailed strategies for the thrust areas have been outlined in the plan

    Thrust Areas

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    Thrust area Goals

    R&D

    Support NTPC stations in addressing key problems being faced and in

    improving their performance through failure analysis and applied research

    Conduct fundamental research in alternate fuels, non-conventional energy

    sources and new technologies

    Develop commercial options for distributed power generation

    Generate revenues by providing the results from fundamental and applied

    research to other domestic players

    Corporate

    communications

    To present and enhance NTPC's Corporate Image among internal and

    external stakeholders including the end-consumers

    Support development of a strong brand in the domestic and international

    market

    EnergyConservation

    To comply with statutory requirements of Energy Conservation Act, 2001

    To develop and deploy cutting edge energy conservation practices,especially in area of power generation

    Detailed strategies for the thrust areas have been outlined in the plan