CORPORATE

PROFILE.

Now with the exponential power of imagination.

Full Time Employees AND

continents in

99%

2x

80%

Performance on Industry Standard On-Time Delivery

3

50+

5 14

17

1 BBB-EE Level

With staffing of

Municipalities Serving Clients across

Projects Delivered Successfully

Years in business Client Retention

Repeat Business from Long Term Clients

Provinces

COMPANY DETAILS IMAGINATION

Basani Group SA (Pty) Ltd is an energetic, driven and multi-faceted organization housing a

comprehensive range of expertise to the Cleaning & Hygiene, Security Services, Catering &

Events, Facilities Management, Project Management, Technical Services, Pest Control

Management, and Procurement. Consolidated in 2016, Basani delivers all-inclusive solution

spanning quality designs and innovative thinking. The group is performance driven and

committed to building long-term relationships through quality services delivered alongside

ridged safety standards and outside workmanship.

INNOVATION DRIVEN BY IMAGINATION

- WE DELIVER CONSISTENTLY.

True, ‘Imagination’ gives impetus to innovation. Which is why, every individual at Basani is

encouraged to share ideas and work collectively to enable better processes. Simply put,

‘imagination’ drives our teams to deliver the best solutions that solve our client’s

problems.

Name of Company: Basani Group SA (Pty) Ltd Company Registration #: 2016 / 322932 / 07 Tax Reference #: 9689777168 VAT Registration Number: 4400277184 UIF Registration: 2430072/6 COIDA Registration Number: 990001062728 PSIRA Registration Number: 2670493 NCCA (Cleaning Association): GAU 902 NBC Provident Fund: 12/8/36998/1 Black Economic Empowerment: Level 1 Public Liability Insurance: R5 Million Policy Number: 46765001 (MiWay Insurance)

INTEGRITY OPENNESS RESPECT

TO ADD VALUE, PARTNER WITH THE RIGHT VALUES.

At Basani, we believe in a simple system of Respect, Openness, Integrity and Commitment.

These values are pillars that stand as the foundation enabling us to deliver much-more.

ON TIME MARKET

ANALYSIS

HIGH SKILLED

TEAMS

WE MAKE IT EASY!

PRODUCTS AND SERVICES

Catering & Events

Security Services

Cleaning & Hygiene

Project management

Technical Services

Pest Control

Facilities Management

Landscapping

Parking Management

Procurement

OUR PRODUCTS & SERVICES:

New

Product Development

Social Media

Applications

Client Server

Applications

Websi5e

Design

CLEANING & HYGIENE SECURITY SERVICES

• Industrial Cleaning • Capert Cleaning • High Access Window Cleaning • Commercial Cleaning • Commercial Cleaning • Hygiene Maintenance & Services • Hygiene Equipment Rentals • Waste Removal and Management • Deep Cleaning • Specialised Tile Cleaning • Kitchen and Canteen Cleaning • Contract Cleaning • Pest Control Management • Landscapping • Cleaning Consumables

• Information Technology

• Handyman Services

• Electrical

• Plumbing

• HVAC

• Building Management

• Business Services

• Maintenance Services

• HVAC Systems

• Stationary (Supply & Delivery)

• IT Equipment & Consumables

• Water Coolers Rental

• Cleaning Chemicals

• Guarding Services

• Patrolling

• Monitoring

• Reception

• Detailed Background Screening

• CCVT Installations

• Hikvision HD

• Hikvision IP Series

• VIP Protection

• Strike Protection

• Bodyguards

• Retail Security

• Detail Checking

• Guarding

• Shopping Services

CATERING & EVENTS

• Launch / Parties

• Wedding Décor

• Corporate Events

• Business Meetings

• Customized Menus

• Events Management

• Parkin Solutions

• Directional Signage

• Road Configuration

TECHNICAL SERVICES

FACILITIES MANAGEMENT

PROCUREMENT

PARKING MANAGEMENT

FROM IDEA TO

REALITY

COMPLAIN

MANAGEMENT

SUPPORT

CLIENT

ZONE

Your guide to complaint resolution

At Basani, we continuously strive to ensure that our service and communication to you, our valued clients is of the

highest standard. Occasionally errors do occur and there could be times when you are not satisfied with the service you

receive. Please feel free to lodge any queries or complaints and we will attempt to resolve these as quickly and effectively

as possible.

Contact Basani Customer Services on 087 0940 288 to

discuss your enquiry or complaint. Our skilled agents will be

happy to assist.

OR

E-mail your enquiry or complaint to

enquiries@basani.co.za. When submitting a complaint,

please include the word “Complaint” in the subject heading

of your e-mail. E-mailed enquiries and complaints will

generally be responded to within an average of one to two

hours for simple enquiries and approximately one business

day for complex cases.

If you have followed step 1 and feel that your enquiry or

complaint was not dealt with to your satisfaction, or that the

Rules were not correctly applied, we encourage you to let us

know where you feel we could improve. Explain the situation

to a Basani Customer Services agent on 087 0940 288 Our

agents are equipped to resolve any errors that may have

occurred or to provide additional clarity and guidance which

may be needed to put your mind at ease.

In the unlikely event that you have followed steps 1 and 2

and still feel that your problem was not resolved to your

satisfaction or that you have been treated unfairly in any

way, please inform us via:

• E-mail: danielm@basani.co.za

OR

• Call: Contact the company Director directly on his mobile

phone 082 556 2086, this will endeavour to respond to

complaints within a much shorter timeframe.

COMPLAINTS

ESCALATION

PROCEDURE

CUTTING-EDGE SOLUTIONS

ONLINE

PRESENCE

MAXIMIZE YOUR

BUSINESS

Imagination

SOME OF OUR CLIENTS

Trust between a client and a service provider is the cement that builds solid businesses. We start a relationship with a simple goal – to earn your trust. We do it by being accountable, by delivering on our promises and by being there when you need us. Trust doesn’t happen overnight. It accrues slowly with day-after-day service delivery. That is how we are building long lasting relationships with thousands of our clients.

HIGH

PERFORMANCE

COST SAVING

MEASURES

REDUCE

RISKS

ALL ABOUT OUR DIRECTORS / SHAREHOLDERS

Madondo Daniel Mahlaule Age: 32 Years Old Education: Bcom Marketing and Business Sciences

Rejoyce Mahlaule

Age: 34 Years old

Education: NDIP Credit Management

HDI EQUITY OWNERSHIP

100%

YOUTH

100% Local

50%

Woman Votes

100%

BLACK 100% LOCALITY

BBB-EE LEVEL 1

CONTRIBUTOR

Our Vision Values

We aim to be the most competitive and the most productive service organization in South Africa. Our core competencies in cleaning & hygiene, security services, facilities management, catering & events, technical services, project management are being continuously improved to be best- in-class. They are at the heart of what we are. Our chosen markets are and

will be determined by our ability to be the most

competitive and to consistently deliver unequalled

service to our customers.

We seek to be characterized by our

passion, integrity, entrepreneurialism

and our innovative spirit, as we

continually strive to fulfil our vision.

These values guide us in all that we do

and are the bedrock upon which our

organization is built.

BASANI

SYNERGY

ACCESS

REPORTS

EE

& TRANSFORMATION

Imagination

COMPANY ORGANOGRAM & EMPLOYMENT EQUITY

We value talent. We respect individuals. We are committed to people development. We

revere teamwork, dedication and innovation.

Our Employment Equity Plan

Time Frame Objectives

Year 1 1 Sept 2016 – 2 Nov 2016 Objectives set out in the Employment Equity Plan Year 2 5 Jan – 4 Feb 2020 Skills Development – gain at least 30 employees to

complete their matric. Appoint 300 EPWP employees permanently within the organization. Performance Management awareness for lower levels (Unskilled & Semi-skilled)

Year 3 6 Feb 2018 – 2 Jun 2019 Eliminated unfair discrimination in all Policies and Practices. (Revising of all HR related policies and practices) Ensure employees are remunerated fairly as per section 6 of the EE amended act.

Year 4 5 Jun 2018 – 3 Mar 2020 Try to meet or achieve numerical goals in the event of underrepresented groups within their respective occupational levels.

Year 5 12 Mar 2020 – 30 Aug 2022 Ensure all goals are met.

Our Organogram

Chief Executive Officer

Chief Operations Officer

Customer Relations Director

Chief Financial Officer

PA to CEO

Hello, imagination!

GET IN TOUCH

HEAD OFFICE:

BASANI HOUSE

174 Neethling Street

Eloffsdal

Pretoria

0084

Ph: (087) 0940 288 Alt: (012) 7520 998 Cell: (082) 5562 086

Fax: (086) 5515 050

hello@basani.co.za

www.basani.co.za

REGIONAL OFFICES

Limpopo: 65 R25 to Groblersdal Limpopo 1030

Mpumalanga: 09 Delville St Emalahleni MP 1035

Free State: 48 Tana Street, Welkom FS 0185

Kwazulu Natal: 273 Kwa Mashu Durban 4359

Ph: (087) 0940 289/90/91

hello@basani.co.za