Ensuring healthcareis always on

CORPORATE BROCHURE

Our Mission We help you ensure healthcare is available.How available is your healthcare?

It’s an important question. Health systems and hospitals like yours are under ever-increasing pressure to improve outcomes while reducing the cost of care. More healthcare has to be available to more patients more of the time. And that can’t happen unless all the equipment that underpins your operations is performing flawlessly. Do you have the window into your clinical engineering operations to ensure this high standard can be delivered, accounted for and predicted every day? With PartsSource as your partner, now you do. We’re healthcare’s leading source of the knowledge, processes and components that can transform your supply chain, the way you work and most importantly, ensure healthcare is always available.

PartsSource Overview 02

The New Marketplace

With PartsSource as your partner, you are part of a remarkable marketplace

for clinical and imaging parts and repairs. It’s really a new way of buying but

even more important, it’s a new kind of buying relationship. Open. Transparent.

Simplified. Comprehensive. And, maybe most important, liberating.

 

Our technology-driven marketplace not only brings together thousands of

customers, OEMs and best-of-breed suppliers. It also provides product and vendor

quality data, powerful process automation and evidence-based decision-making

tools and the knowledge and advice to help you transform your supply chain

and procurement processes to meet the demands of new healthcare.

Paul Miklovich, CCEAdministrative Director of Clinical EngineeringCleveland Clinic

Quote

3,000 Health Systems 4MMedical Products

6,000 ISOs and OEMs

“Innovation is an earmark of excellence and a core value for the Cleveland Clinic. Through its longtime relationship with PartsSource – a company known for continual investment in technology, innovation and progressive solutions – the Cleveland Clinic implemented a parts procurement model that advanced productivity and improved equipment reliability and service.”

PartsSource Overview 03

Do less. So you can do more.

The re-imagining of healthcare to be more patient-

focused, more accountable and more efficient

affects your entire organization. In common with

everyone in your hospital, clinical engineering

leaders and teams are having to look both more

deeply at the effectiveness of their processes,

and more broadly at how their decisions impact

operations across every department.

THE CHALLENGE

The challenge they face is efficiently leveraging

their team’s time, while concurrently gathering,

monitoring and acting on reliable data to improve

processes, achieve savings and anticipate

challenges, to ensure the highest quality care is

always available.

At PartsSource, we take on the location, procure-

ment, repair and quality assurance processes, so

you can do more to increase utilization, improveData & Analytics

the availability of care and transform patient

outcomes. We take out the friction by streamlining

and standardizing supply chain workflow across

your system, however big or small you are. We

provide the peace of mind that the parts and repairs

you need are at the highest standard, right out of

the box, and right when you need them. And we

work with you to provide a new level of reporting,

integrated directly and seamlessly into your existing

systems.

That means your entire Clinical Engineering team

is available to truly focus on improving patient

care and outcomes. It’s liberating. By doing less

of what you used to do, you’ll find you can do far

more to help your hospital migrate to truly patient-

centered care.

Jason BehmSystem Director of Clinical Engineering, SCL Health

Quote “PartsSource has been impressive throughout our entire journey of services, savings, quality, tech satisfaction, reporting, CMMS integration and payments. PartsSource seeks out, listens to and quickly acts on feedback from our teams to improve both their offerings as well as assist us in improving our processes, utilization and outcomes. PartsSource is a “trusted partner” in the truest sense.”

Simplify Supply Chain Integrated Approach

PartsSource Overview 04

What are the outcomes you’ll experience when

you partner with PartsSource? We work to improve

three critical areas at your facility: Productivity,

Organizational Effectiveness and Decision Making

to help you better manage your resources and

focus on the one outcome that really matters.

Better patient care.

Driving Better Outcomes

Ken BurkholderClinical Engineering Manager,OhioHealth

Quote

“Streamlining the procurement processes for our hospital and our affiliates has allowed us to consolidate order entry, management and reconciliation from over 175 OEMs and suppliers, into one consistent and simple to use process for on-demand goods and services. My staff enjoys the efficiency in their day-to-day workflow, and we know we are helping keep patients safe.”

Quality

Productivity

Effectiveness

Transparent pricing and product data

Patented Quality Engine, ISO Certified

Supplier Ranking Module (SRM) for objective

and unbiased supplier selection

Benchmarking tools to assess performance

and identify opportunities for improvement

All major OEMs and suppliers in a single online

marketplace

Customized access to 4 million parts, with the

negotiated discounts our scale can bring

Mobile and web tools for access on the go

Technology interface with existing CMMS

and ERP platforms

Common workflow platform for all users across

anorganization, removing the friction from ordering

Decision support built into our software and services:

Managing core exchanges, warranty reminders, flagging

savings opportunities, approval limits

An expert extension of your core team, available 24/7

PartsSource Overview 05

For us, quality is a service.

At PartsSource, quality is more than just an outcome, or even a measure of how

we work. For us, it’s a service. Reproducible. Predictable. Measureable.

The shift in your resources to patient care and outcomes demands the confidence

and peace-of-mind that the work behind procurement just happens. This is why

we have built a dedicated quality team charged with ensuring seamless workflow

processes, in-depth reporting and transparency into all areas of medical

equipment procurement and vendor management.

Blake CollinsDirector, Clinical EngineeringChristiana Care

Quote “The process of evaluating and selecting vendors requires a long-term commitment of time, energy and resources. We were able to eliminate this daunting task when we partnered with PartsSource. Their program uses a vendor management model that allowed us to consolidate 150 vendors and achieve a 27% cost savings.”

On-Demand Sourcing Team

Vigilant Quality Focus

Product Domain Expertise

Collaborative approach with customers

and vendors

A culture of continuous learning and innovation

ISO Certified QMS - The Path We Follow

QIPs, SCARs, CAPAs - Driving Ongoing

Improvements

Supplier Auditing – Minimize and Mitigate Quality

Impact

KPIs - “Say – Do” Performance

Transparent

Supplier Ranking Model (SRM)

Supplier Quality Scorecard

QMS in the Cloud

ProcessPeople Technology

PartsSource Overview 06

Technology drives all that we do, and all you can do.

Automation

Quality Supply Chain

Data and Analytics

Integrations with industry leading CMMS and ERP applications.

All major OEM Suppliers and OEM Replacement Suppliers with over 4M SKUs

Mobile and web tools for access on the go

Management of all exchanges, returns and repairs

Common workflow platform for all users across all the sites of your organization

Custom Catalog to help drive down costs with lower pricing

Shipping and delivery tracking

ISO 9001:2015 certified

Algorithm-driven quality management engine

Supplier report cards with QIP monitoring

Built-in supply chain traceability on every order

All future Supply Chain negotiated cost reductions

Lead time information at the point of selection

Quarterly Business Reviews to include program utilization metrics, SLM savings

Peer benchmarking tools and analytics to support continuous improvement

Predictive ordering to help maximize utilization

Comprehensive reporting on missed supply chain savings and opportunities

Detailed reports showing individual technician behavior

PartsSource Overview 07

Do you know what’s working today? What about tomorrow?

Procurement and supply chain teams are being asked to account for spend and

availability, investigate areas where savings or efficiencies can be realized, and

even project where investment focus should be concentrated in the future. Our

data and analytics capabilities, based on thousands of data points continually

collected and analyzed using our patented, proprietary technology, allow us to

assess the performance of your team, equipment and parts in great detail, and

benchmark performance against thousands of peer sites and teams in the

sector. At the heart of this are our Customer Activity Reports (CAR), the basis

for decisions regarding resource allocation, process improvement and strategic

procurement.

Mark HestonDirector, Clinical Engineering,Thomas Jefferson University Hospitals

Quote

“We did a randomized evaluation of part purchases during our first few months in the new program and discovered that wesaved money across the board while improving our efficiencies. We also regularly validate our savings by looking at our metrics to ensure that we are making the right buying decisions.”

Productivity opportunities

What you spend. Where you spend it.

Quality drives value-based decisions

Productivity analysis shows the estimated time

spent in procurement throughout the entire

organization. Shows the scope of the opportunity

to reduce the time you’re currently spending on

procurement by streamlining your processes and

consolidating vendors through PartsSource.

See the overall spend on parts and repairs, and

the detail by department or equipment type. With

our spend analysis, you gain insight into OEM vs.

Secondary Market spend or purchasing alternative

products vs OEM, and the advantages gained by

using the PartsSource marketplace.

Our quality management analytics measure the

quality of parts and process. It looks at data such

as return rates of OEM and third-party parts

against industry benchmarks, and helps you

determine the overall value of a supplier and part,

not just cost.

PartsSource Overview 08

Numbers Speak

Founded in 2001, PartsSource is the world’s largest provider of medical

replacement products. Today we help more than 3,000 member hospitals and

more than 12,000 clinical sites achieve sustainable savings and efficiencies.

PartsSource delivers the industry’s only online, fully integrated parts procurement

marketplace. Our online marketplace integrates over 6,000 OEMs and suppliers

providing over 4 million parts, utilizing ISO 9001:2015.

We are responsible for several groundbreaking industry firsts, such as our patented

suite of technology programs featuring an algorithm-driven procurement engine and

supplier-ranking module, our tracking and sharing the quality outcome of every part

we ship and a mobile application providing portable access to the marketplace for

time-pressed teams. And we continue to invest in the technology, processes and people

that ensure that you can focus on the work that matters, improving patient outcomes,

while the work we do simply gets done.

In addition to automating the highly complex workflow associated with procurement

and vendor management, our team can work with you to identify new opportunities

for efficiencies and improved availability, so that your healthcare is always on.

Increased quality

Lower cost and insights

Improved productivity

Workflow integration

Supplier consolidation

Kenny CarlisleBiomed DirectorForrest Hospital

Quote “Our process feels about 500% better than yesterday.”

Achieved less than 1.1% quality related returns

across 170 OEMs and 32% savings off list

Eliminated double entry through CMMS

integration of $45 reduction in cost per order

Over 26% parts savings and improved parts

procurement governance through analytics

Consolidated over 397 suppliers achieving

a 98.1% Quality Acceptance Rate

Procure to pay time savings reduction of 65% per

order and 75% reduction in order processing

PartsSource Overview 09

Let’s take on the Supply Chain together!

We have the team, the products, the knowledge and the tools to help

you transform your processes, how your team works and patient outcomes.

We can help ensure healthcare is available.

Level the playing field

Our marketplace and our knowledge level the playing field. It doesn’t matter

what size your hospital or health system are. Or how big a vendor is. It’s about

having the tools to find the right match – the right part at the right price at the

right time, with the evidence to show you’ve met and exceeded your quality,

productivity and utilization goals.

You can start with us by buying a single component, and you’ll be amazed

at our service.

But the status quo in healthcare is no longer where you need to be. Partner

with PartsSource to help transform how you work and be part of the future

of healthcare. One that is always on.

We’re ready. Are you?

PartsSource, Inc.866-544-6212partssource.com

Contact Credentials

PartsSource Overview 10