CORPORATE IT & ENGLISH TRAINING SERVICES

Microsoft Office Specialist (MOS) is the world’s most

recognized information worker

certification program that

accounts for the delivery of over one million certification

exams annually.

Validates advanced skills in Microsoft Word

and Microsoft Excel.

Validates overall proficiency and deep expertise of Microsoft Office programs. Requires four

exams: Word Expert, Excel Expert, PowerPoint, and either Outlook or

Access.

Master Series

Expert Series

Validates core skills in Microsoft Office

products: Word, Excel, PowerPoint, Access,

Outlook, Project, and SharePoint.

Specialist Series

AccessTrack and report important information with easy-to-use database tools.

ExcelAchieve valuable insights with powerful analysis tools.

OutlookStay connected to your world with our most up-to-date email and calendar tools.

PowerPointTurn your ideas into impactful presentations.

WordTransform your ideas into professional-looking documents.

MOS 2010 MOS 2013

MOS Mapping to Key Job Roles by Application

Specialist Word Excel PowerPoint Outlook Access SharePointExpert Word Excel*Master

Companies experience significant loss in productivity due to lack of proficiency in Microsoft Office skillsIncur excessive helpdesk/support costs when employees are not proficient with Microsoft Office applicationsEmployees experience decreased job satisfaction when they struggle with the tools.Employees lack self-confidence when they cannot fully utilize the technology provided to them

Commercial Audience Pain Points

Corporate & Government Benefits

MOS increases the financial and operational health of

organizations.

MOS-certified employees are more productive and

satisfied.

MOS increases job satisfaction and reinforces

career achievement.

• Improves employee productivity and efficiency

• Verifies workers’ computing skills

• Enables employees to fully utilize the application software

• Reduces technical support costs

• Convenient, low-cost professional development benefit for employees

• Maximizes productivity and efficiency

• Increases employee satisfaction and minimized turnover

• Enables teams to maximize the benefits of a new technology investment

• Provides managers and HR departments with a screening tool

• Validates employee development and training programs

• Promotes greater productivity and efficiency

• Validates employee skills• Builds self-confidence and job

satisfaction• Enhances professional

standing among peers and managers

• Increases professional worth• Enables employees to tap the

full capabilities of Microsoft Office

Organization Management Employees

The Microsoft® Office Specialist 2010 business impact

89% of supervisors interviewed said Microsoft Office-certified employees are more productive because of their certification.1

82% of employers believe certification directly benefits their organization.1

80% and more of the work day, on average, is spent using Microsoft Office, according to studies of administrative and back-office staff.2

1 Post Microsoft Office Certification Impact on the Job (Certiport Survey, 2007)2 Microsoft Office Specialist: Improving the Workplace, Robert Hunt, Ph.D. and Sean P. Gyll, Ph.D., 2001

• MOS is recognized in more than 140 countries worldwide.

• Provide test with 28 languages .

• More than 20,000 organizations exam center are currently operational.

• Each month more than 150,000 tests are carried out and as of December 2010 there were 8.8 million worldwide MOS exams.

Why use MOS as a standard for office computer skills?

– 3/4 managers believe that the ability of 1 administrative staff to use Microsoft Office applications plays an important role in the standard setting process common in corporate work

– 40% of managers stated that MOS certified staff have the ability to work better than others

– 89% of staff had no additional certificates when performing their work, only MOS

– 75% of administrative staff require skills using Microsoft Office applications at moderate or proficient levels. Less than one third of companies use tests to evaluate computer skills in the recruitment of certain job positions. Quarter of the staff employed not because of their computer skills or skills do not meet the work. The cost of hiring the wrong person costs 2 times the salary payable to the company

– Certification means that workers have more opportunities to find work.

– 55% of employers consider a candidate's certification is the standard for recruitment. * 1

– 46% employers consider employee certification as a condition for promotion. * 1

– 63% of employers that certified staff work more efficiently than other employees.

– 40% of the individuals interviewed said Microsoft's Certification as factor enhance the ability to keep your current job or to advance in the future. * 2

– 43% of individuals interviewed said they get a raise when in the hands of Microsoft certification. * 3

– 53% of individuals surveyed - certification will help them find a better job. * 4

* 1 ICD Research's 2006 * 2 Research Database of MCP Customer Service 2006 * 3 Investigation of compensation for IT professionals Redmond magazine 2006 * 4 Investigation of the Intrepid 2008

“It’s truly a global marketplace, especially in the IT world. If you don’t have a

certification that validates you have the needed skills, you’re at a significant

disadvantage.”

Bill Doherty, @ONE Project, College System of California

1. Work More Efficiently - MOS certified individuals work more efficiently when they can more fully leverage Office features and functionality.

2. Increase Your Productivity - Employers know MOS certified employees are more productive

3. Drive Your Career -  Whether in or preparing to enter the workforce, certification will set you apart from the crowd.

4. Validate Skills - certified individuals bring immediate value to their jobs

5. Have Confidence – Getting MOS certified gives you confidence in your skills.

ITE ACADEMY CORPORATE IT & ENGLISH SERVICE PROPOSAL

• INTERNATIONAL STANDARD IT & ENGLISH ASESSSMENT FOR STAFF MEMBERS

• CUSTOMIZED TRAINING PROGRAMS FOR SPECIFIC JOB FUNCTIONS USING OFFICIAL TRAINING MATERIALS & E-LEARNING TOOLS FROM MICROSOFT IT ACADEMY & ETS’ ESP (ENGLISH FOR SPECIFIC PURPOSES) PROGRAMS

• PROGRESS REPORT FOR HUMAN RESOURCE DEPARTMENT

• ORGANIZE INTERNATIONAL STANDARD TESTING & CERTIFICATION ON IT & ENGLISH

ITE ACADEMY OFFERS THE FOLLOWING SERVICES:

ENGLISH FOR SPECIFIC PURPOSES

(ESP)

• The content and aims of a course are determined by the needs of a specific group of learners.

14

• These courses can be geared to specific populations or to cover the language needs of different professions and industries.

• With this solution, adult learner’s general English proficiency in English is enhanced along with specific language skills required in daily, professional interactions

• Provides students with the language skills they need to communicate in the workplace.

• Real-life video with business scenarios

• Total of 90 computer learning hours

• 6 topic-based units per course

15

ENGLISH AT WORK

HOSPITALITY ENGLISH• Learn to communicate with hotel

guests• Enhance your employees’ quality of

service• Realistic conversations between

hotel staff and guests

• Over 70 computer learning hours• 4 course levels: Pre-Basic, Basic,

Intermediate, Advanced

16

ESP VOCABULARY MODULES1. Computer and IT2. Mechanics3. Production Management4. Air Conditioning5. Automatic Control Systems

17

6. Accounting7. Banking8. Economics9. Repair Service10. Robotics11. Architecture and Construction12. Cooking machine maintenance21 hours of Blended instruction:

• 10 hours online instruction: 100 specialist vocabulary

items 10 vocabulary components Each components features:

Explore Practice Test

• 11 hours face-to-face

JOHN NELSON – OPERATIONS MANAGERPHONE: +856 21 265 421MOB: +856 20 7880 3075EMAIL: john@laoitea.com

BOUTSAVANH VONGPASEUTH – CORPORATE SALES OFFICERPHONE: +856 21 265 421MOB: +856 20 552 552 42EMAIL: bout@laoitea.com

CONTACT DETAILS