Corporate Presentation 2013

Agenda

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03-04 Corporate Structure & Management Board

05 A1 Facts & Figures

06 Business Areas

07 Total Market Broadband & Telephony

08-10 Corporate History

11 Corporate Values

12-17

Everything from One Source Products & Services 18-28

Infrastructure & Innovation

29-33 Business

34-37 Career

38-42 Sponsoring

43-50 Responsibility

Telekom Austria Group

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A1 is part of the Telekom Austria Group – a leading communications provider in the CEE region.

Key Financial Figures FY 2012

• Revenues: € 4,329,7 million

• EBITDA comparable: € 1,455.4 million

• Employees: more than 16,000

Corporate Structure

mobilkom Liechtenstein

Mobiltel Bulgaria

Vipnet Croatia

Vip operator Rep. of

Macedonia

Vip mobile Rep. of Serbia

velcom Belarus

si.mobil Slovenia

A1 Austria

A1 Management Board

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Alexander Sperl, MBA

Chief Commercial Officer A1

Dr. Hannes Ametsreiter

Chief Executive Officer A1 and the

Telekom Austria Group

Marcus Grausam

Chief Technology Officer A1

DI Siegfried Mayrhofer

Chief Financial Officer A1

A1 Facts & Figures

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Company

2010: Telekom Austria and mobilkom austria merge to form

A1 Telekom Austria

As of June 2011, new market presence with

Corporate

Structure

Subsidiary of the Telekom Austria Group –

the leading communications company in the CEE region

Business

Segments

Voice telephony, data & IT solutions including wholesale, Internet access

and media, as well as a range of solutions for home & office

Brands

Customers More than 5.3 million mobile communications customers and over 2.2

million customers in the fixed net (YE 2012)

Revenues Revenues: approximately EUR 2.8 billion;

EBITDA comparable: EUR 902.9 million (FY 2012)

Employees Approximately 9,100 (YE 2012)

Shops 84 Austria-wide (YE 2012)

Resid

en

tial

Internet

Kombis

TV

Mobile Phones & Telephony

A1 Business Areas: Everything from One Source

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Wholesale

Bu

sin

ess

Public/Health Services

Partner Solutions

Integrated Communication

IT Services

Connections Telephony

Total Market Voice Telephony* Total Market Broadband*

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Gesamtmarkt Telefonie & Breitband

Source: A1; Market Research & Business Intelligence; December 2012 * measured in fixed net and cable broadband access lines as well as in mobile broadband data cards

Source: A1; Market Research & Business Intelligence; December 2012 *measured in minutes

Total Market Broadband & Telephony

Broadband Market Shares Voice Telephony Market Shares

A1 Fixed Net

Voice Telephony

8,90%

A1 Mobile

Voice

Telephony

34,70%

Competitors

Voice Telephony

56,40%

A1 Fixed Net

Broadband Access Lines 30,4%

A1 Mobile

Phone Data Cards

18,4%

Competitors

Fixed Net

Broadband Access Lines

21,7%

Competitors

Mobile Phone Data Cards

29,5%

Corporate History

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2013 The Telekom Austria Group acquires the mobile communications provider YESSS!

2012

A1 is the first network operator worldwide to speed up data transmission in its Giganet with vectoring technology With the largest LTE network in the country, A1 reaches every third Austrian with LTE and brings the first LTE smartphone to Austria América Móvil holds 22.76% of the share capital of Telekom Austria AG The new A1 TV with 180 channels, over 30 HD channels, new design and navigation, Mediabox recorder and Internet apps. A1 Internet for All: one year of successfully promoting media literacy

2011 Fiber optics rollout: First start-up of FTTH (fiber to the home) technology in Vienna’s 15th and 19th districts A1 Telekom Austria becomes A1 with new flexible brand

2010 Merger of mobilkom austria AG and Telekom Austria TA AG New structure of the Telekom Austria Group LTE launch in Vienna and St. Pölten

2009 The first European provider to launch HSDPA+ Start of fiber optics rollout: Villach is Austria’s first Giganet City Start of conversion of the telephone system into a uniform IP-based platform

Corporate History

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2007 Launch of Vip mobile in the Republic of Serbia and Vip operator in the Republic of Macedonia Acquisition of Velcom in Belarus

2006 10 years of mobilkom austria HSDPA is launched in Austria The first “Kombi” packages of mobile communications and fixed net

2005 Acquisition of Mobiltel in Bulgaria mobilkom austria launches Austria’s first country-wide 3G network

2003 Partnership with Vodafone, start of aonTV

2002 mobilkom austria launches the first UMTS network in Europe

2001 Acquisition of Si.mobil in Slovenia

2000 IPO of Telekom Austria AG; establishment of mobilkom Liechtenstein;

mobilkom austria deploys the first GPRS technology worldwide

Corporate History

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1999 Vipnet founded in Croatia and launch of new technology ADSL

Digitalization of Austrian telephone system concluded

1998 Split-up of Post- und Telekom Austria; the telecommunications segment is launched

independently under the name of “Telekom Austria AG”

1997 Launch of the prepaid mobile phone card B.Free

1 million customer mark exceeded for the first time in mobile communications

1996

“Post- und Telekom Austria AG” founded as an independent company, owned by the

Republic of Austria.

Spin-off of mobilkom austria as an independent company with the product brand A1

1881 Establishment of the “K.K. Post und Telegraphenverwaltung”

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• Keep it Simple: We are always on the lookout for simple solutions and the best way forward: with useful, user-friendly products and perfect service.

• Innovative: We ensure digital infrastructure in Austria. Reliable quality, meaningful innovation and broad access to all of our products and services.

• Customer-Oriented: Our customers are people like us. We are motivated by what makes life easier for them.

A1 Corporate Values

Infrastructure and Innovation

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The Infrastructure of the Future: The A1 Giganet for Austria

Country-Wide Infrastructure

In the Fixed Net

• Over 97 % of all households can be reached via DSL technology.

In Mobile Communications

• EDGE, UMTS/HSPA+ & LTE: multimedia network with 99% network coverage.

• LTE/4G: network coverage of more than 30% (YE 2012) and available in all provincial capitals and in urban areas with the highest capacity needs.

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Further Rollout of the A1 Fiber Optics Network

The A1 fiber optics network is the technical backbone for the knowledge society and the high-capacity network infrastructure of the future.

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• A1 has connected over two-thirds of its mobile base stations by means of fiber optics technology, which makes it well-equipped for further rapid rollout of the powerful LTE network.

• For the first time, in Vienna’s 15th and 19th districts, apartments were directly connected to the fiber optics

network by means of FTTH (fiber to the home.

• LTE and HSPA+ rollout is progressing steadily.

Rollout A1 Giganet in Austria

Serving Our Customers: A1 Stands for Highest Network Quality

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And numerous network tests confirm its outstanding network coverage in cities, in rural regions, and in enclosed rooms.

• A1 demonstrates it constant highest network quality with a constant increase in data volume

• The load on 3G networks is increasingly relieved by LTE networks

• With the services that currently show the sharpest growth rates A1 performs particularly well: mobile data services and video streaming.

Innovative Network Technologies from A1

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2013 G.fast at A1: The first data rates over 1 Gbit/s in the existing copper network 1,000 4G/LTE base stations in the A1 network

2012

A1 is the first network operator worldwide to transmit data via vectoring technology.

A1 has provisioned all provincial capitals and additional urban regions with LTE, Vienna has the widest coverage with over 80% of the population.

2011 Further rollout of fiber optics network; FTTH in Vienna’s 15th and 19th districts for the first time; further rollout of LTE; roughly 3,100 mobile base stations connected to the fiber optics network by the end of 2011

2010 LTE – Launch in Vienna and St. Pölten. LTE devices and tariff; HSPA+ Dual Carrier available across Austria with up to 42 Mbits/s in areas with intense traffic

2009

Modernization of the telephone system into an All IP service platform as one of Austria’s first operators First HSPA+ network in Europe Kick-off for high-speed GigaNet (FTTH technology)

2006 First HSDPA network in Austria

Innovative Network Technologies from A1

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2005 First EDGE network in Austria

2002 First UMTS network in Europe

2001 First IP-based MPLS data network (Multi Protocol Label Switching) in Austria

2000 JetStream: National and international backbone based on DWDM (Dense Wavelength Division Multiplexing) First GPRS start worldwide

1999 ADSL launch in Austria

1992 Launch of ISDN in Austria

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Everything from One Source Products & Services

Innovative Produkte & Services von A1

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2013 A1 Go! – Unlimited minutes and text messages for the first time

2012

The new A1 TV: Wider selection, more entertainment and brilliance with 180 channels, of which over 30 are in HD

Combine & Save: Up to 50% cheaper with new tariff program

Bring Your Own Device: A1 presents concept for using your private devices at the office

2011

Launch of further convergent products and communications and IT Services for business – A1 Austria Cloud

A1 and paybox bank launch paybox NFC for contactless payment with the mobile phone

M2M – machine to machine communications solutions

2010

Launch of Unified Communications

aonTV 3D – first provider in Austria of 3D television

Electric charging stations – telephone booths are converted into “tanking” stations for e-vehicles

A1 Internet Services and A1 DSL

Unlimited e-mails on the mobile phone, one’s own domain and fax solution including high-speed Internet for home & office

A1 Visa Card – combination of credit card and mobile services

A1 Network Professional – mobile PABX with additional fixed net and Internet offering if needed

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2009 aonTV Mobile Phone Photo Upload –Import mobile phone photos directly onto the online hard drive and share with friends

2008 A1 Internet Security is available for downloading for the first time

2007 A1 over IP – First VoIP solution worldwide to be integrated with mobile phone

Launch of offering for kombi-products

First commercial NFC services worldwide

2006 aonDigital TV – IPTV with Video on Demand

2000 A1 MOBILGUIDE – First “Location Based Service” in Europe

1999 ÖBB MOBILE TICKET – First real m-commerce application worldwide

Innovative Products & Services from A1

Trends – Living and Working in a Networked World

Integrated Communication

• Means of communication such as telephone, e-mail, fax, video conferencing and instant messaging, which often were previously separated are connected thanks to integrated communication solutions.

• Collaborating on documents via the Internet, video conferencing and more.

• Companies save costs, team productivity rises and processes become faster and more efficient.

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Trends – Living and Working in a Networked World

Cloud

Cloud computing refers to data that is centrally provided, programs and storage are used only if needed and accessed via the Internet.

There are a variety of advantages:

• Users can access their data anywhere with any device.

• No investments needed to develop and maintain IT infrastructure: programs, licenses or infrastructure can be rented inexpensively.

• At A1 data is stored in highly secure data centers in Austria.

E-Health

Intelligent Connection of Healthcare Service Providers

• Professional connection to the eCard system

• Storage and exchange of highly sensitive health data via high security networks

• Telephony, Internet, TV and films on demand for hospital patients

• Information systems for doctor’s practices and waiting rooms at hospitals

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Trends – Living and Working in a Networked World

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BYOD

Using Private Devices at Work

• Bring Your Own Device: Work both

privately and professionally with one and

the same device

• More and more employees want to

integrate their favorite devices like

mobile phones, tablets or notebooks into

the corporate network

• Mobile Device Management: easy

administration, inventory and increased

security for a variety of mobile end-

devices in the company

Trends – Living and Working in a Networked World

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M-Payment Services

• A1 Visa Card: credit card and mobile

wallet

• For each purchase with the A1 Visa Card

the card owner receives both mobile

points and loyalty points

• Mobile communication services for more

security: transaction confirmation and

ability to query via text message

• Paybox: pay via mobile phone: transport

tickets, parking, taxis and vending

machines

Trends – Living and Working in a Networked World

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Handy Parken – Parking via Mobile

Phone

• A1 HANDY Parken is Austria’s most

successful mobile parking system

and is now offered in 15 Austrian

cities.

• Easy to use via text message

(SMS).

• A HANDY Parken app is available for

iPhone, BlackBerry, Android and

Windows smartphones.

• Over 650,000 registered users use

over 1.7 million parking tickets

per month.

Trends – Living and Working in a Networked World

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Apps

They make our lives easier, they informs us

about our mobile phone bill, they show us the

way or entertain us: apps.

• Mein A1: with the Mein A1 app A1 customers

can get informed about everything concerning

their mobile phone contract

• A1 Handy Parken – mobile parking with the

app

• Television everywhere – the A1 TV app

• A1 Navi: always find the right way with the

mobile phone sat nav

• A1 Handy Fahrschein: simply buy your

transport ticket with your mobile phone

Trends – Living and Working in a Networked World

Smart Home

With TV & Internet Entertainment and Information for at Home

Interactive & on demand: the customer sets up the TV program by him/herself; with films accessed more than 300,000 times with video on demand / month, the A1 TV video library is Austria’s largest videotheque

• HD TV

• Video streaming

• Mediabox-Recorder

• Social networks & Apps

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Trends – Living and Working in a Networked World

Business

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A1 Business Areas

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Connections Telephony

IT Services

Partner Solutions

Integrated Communication

Public/Health Services

A1 Business Geschäftsfelder

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Connections • corporate networks • LAN services • Internet access • Machine2Machine • POS payment terminals • Broadcast Service

Telephony

• Mobile telephony

• Fixed telephony • Mobile messaging • Device management • Mobile security

Integrated Communication

• Fixed mobile convergence • Telephone systems • Collaboration • Cloud services

IT Services

• Workplace services • IT solutions • Datacenter services • Object security • IT security

Public/Health Services

• e-Health services • Healthcare multimedia • Care service platform • Service networks

Partner Solutions

• Mobile time/performance processing • Field team management • Vehicle fleet/order management • Mobile CRM & ERP solutions • Individual mobile solutions

Successful Connections with A1

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• 500 A1 Business Service technicians are on site daily across Austria

• A1 service for 100,000 data lines and corporate networks, 60,000 telephone systems, 40,000 ATMs and 50,000 desktops

• 530 experts in the A1 Business Service Team try to find quick solutions on the telephone from Monday to Sunday, round the clock

• 96 out of 100 of Austria’s top companies rely on A1

Successful Connections with A1

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Career

Verantwortung 35

Apprenticeships

A1 Apprenticeship 3.0: Apprentices Build Austria’s Future

• With 100 percent training completion rate, A1 apprentices are among the most successful in the country and create the basis for the modern information society.

• Future-oriented training for two different careers: “Information and Telecommunications Technology (IKT)” and “Retailer with Focus on Telecommunications (EHK)”

• Support in acquiring the school-leaving exams for vocational school

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Further information on www.at.net/karrierelehre

Verantwortung 36

Trainees

At the Heartbeat of the Modern Information Society as a Specialist in the Areas of Mobile Communications, Internet or TV

• For high school graduates

• 16-months of on-the-job training

• Learning the basics about technology and business

• in customer service, technical departments and marketing

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Further information on www.a1.net/trainees

Verantwortung 37

Graduates

On-the-Job Training for a Whole Year for University Graduates at Austria’s Leading Communications Company

• A1 Top Talent Competition: Applicants demonstrate their know-how, skills and ability to work in a team

• Perfect career start with exciting tasks and projects

• Graduates Academy and mentoring program

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Further information on www.a1.net/graduates

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Sponsoring

Verantwortung 39

Emotions and Marketing

Social responsibility and integrated brand communication are the foundation of the sponsoring strategy at A1.

Under the motto “A1 for Austria” A1 has committed itself to the areas of social welfare, sports and culture and relies on strong, long-term partnerships with the very best projects.

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Sponsoring as an Integrated Communications Instrument

• Use of A1 products and services

• Employee participation

• Integration of corporate strategy

Verantwortung 40

Sport Sponsoring

Sport sponsoring is an important component of brand communication at A1.

As a partner of Austrian sports A1 engages itself in the most important events in the Austrian sports calendar:

While A1 presents itself in the summer as title sponsor of the A1 Beach Volleyball Grand Slam, during the winter the company is the main sponsor of the Austrian Ski Association.

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Verantwortung 41

Cultural Sponsoring

A1’s social responsibility is reflected in its commitment to the arts.

As Austria’s leading telecommunications company, A1 creates room for interaction and makes culture an integrated part of modern everyday life.

As sponsor of outstanding festivals and museums, A1 consistently focuses on high-quality programs and artistic excellence.

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Verantwortung 42

Social Sponsoring

As sponsor A1 supports the socially disadvantaged and thus contributes to equal opportunities for all population groups.

Through the commitment of its employees and the deployment of communication technology, A1 helps its partner organizations to optimally reach their goals.

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Responsibility

Verantwortung 44

People. Planet. Profit – Sustainability at A1

Responsibility at A1 means organizing our core business so that the biggest benefits are provided to society, our customers, employees and the environment.

Along the triple bottom line of people, planet, profit we integrate economic, ecological and social aspects into our activities.*

Focal Points of Initiatives

• Education & media literacy

• Climate & environmental protection

* Details in the Sustainability Report of the Telekom Austria Group

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A1 Internet for All – Initiative for Media Literacy

The Internet and the applications based on it constitute an important basis – if not the most important – for economic growth and social progress.

• Austria-wide initiative A1 Internet for All to promote media literacy and close the digital gap

• Free Internet workshops for young & old

o on the A1 campus in Vienna, Klagenfurt & Salzburg

o in more than 10 social institutions

o on tour in roughly 40 municipalities

throughout Austria annually

• To date over 25,000 visitors

Further information on http://a1internetfüralle.at

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Additional Projects in the Area of Media Literacy & Education (Selection)

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Saferinternet.at

Since 2006 A1 has been working intensively with “Saferinternet.at”. This initiative supports parents and children with events, information and tips in using the Internet safely.

A1 Internet Guide

Free brochure for children and adolescents on the topic of safety on the Internet.

Kinderuni Wien

A1 has been a partner of the Children’s University Vienna for over 10 years. It has established itself as an annual summer institution for 4,500 participating children who are thirsty for knowledge and research.

twenty.twenty – exploring the future

In this event series A1 and The Gap take a look at the future: experts, users and early adopters with an affinity for technology work out scenarios about how living and working with new

technologies will look in the future.

Environmental & Climate Protection at A1

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On the Path to a Low Carbon Economy

Through our infrastructure we make it possible to shift traffic from the road to the data highway, which contributes directly to climate protection. And our infrastructure also constitutes an important basis for electro-mobility or the development of intelligent, forward-looking power networks.

Using Resources Sustainably

Through the efficient use of resources such as electricity, fuel and heating products and the use of telecommunications technology to replace travel, we are reducing our own CO2 footprint.

Green Awareness

We integrate our employees into our environmental projects and take up their proposals. Open and active communication with our stakeholders is important to us.

Environmental Protection with a System

We are continually improving our environmental performance by ambitiously implementing our certified environmental management system according to ISO 14001 and our energy management according to ISO 50001.

Simply Good Projects for the Environment (1)

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Efficient Use of Wind Energy – Hybrid Ventilation

Besides various free cooling systems, since 2011 A1 has also deployed hybrid ventilation, which takes advantage of wind as a natural source of energy. This enables the air conditioning systems to lower their electric power consumption by 75 %.

Energy Efficient Air Conditioning with Hotspot Suction

“Hot-Spot-Absaugung” is an efficient cooling process for equipment rooms, in which the rising warmth is directly suctioned off. This enables the air conditioning systems to lower their electric power consumption by up to 50 %.

Electricity from Solar Power

A1 gets 67 % of its electric power from renewable sources. In addition A1 relies on its own production of electricity from sun and wind. Besides a large photo voltaic system in the Technology Center several smaller PV systems and wind turbines are being tested.

Good Products for the Environment (2)

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Electric Charging Stations – Green Innovation

Since 2010 A1 has been turning telephone booths into electric charging stations, thereby supporting environmentally-friendly electro-mobility. A1 itself has a small e-fleet with four electro-cars, 1 e-scooter and 20 e-bikes.

Cycle to Work

The “A1 Bike Initiative” has created incentives and conditions to motivate employees to ride their bikes to work more often.

A1 Mobile Phone Recycling – Green and Socially Responsible

A1 wants to conserve resources and thus enables its customers to turn their old mobile phones in to A1 shops for environmentally-friendly recycling. For each used mobile phone A1 donates four euros to the organization “kinderhände”.

A1’s current environmental report can be found under: www.a1.net/umweltbericht

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Memberships

Awards

Memberships and Prizes for Environmental Activities

2011: Together with a research consortium, the A1 subsidiary Paybox wins the Austrian National Prize for Mobility for its project “BALLADE”– Federal Ministry of Transport, Innovation and Technology

• ETNO, Association of European Network Operators (since 1996)

• klima:aktiv partner (since 2005) • Code of Conduct on Data Centres Energy Efficiency (2009) • Code of Conduct on Energy Consumption

of Broadband Equipment (since 2010) • Austrian Mobile Power (since 2010) • Elektromobilitäts-Modellregion Vienna(since 2012)

2011: Distinguished as a klima:aktiv partner by Federal Minister Berlakovich within the scope of the klima:aktiv program

2012: Award from the Carbon Disclosure Project for its commitment to climate protection (Telekom Austria Group)

2012: klima:aktiv Award by the Climate Protection Initiative

Simply Everything. Simply A1.

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A1.net

facebook.com/A1Fanpage

twitter.com/A1Telekom

youtube.com/EinfachA1