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Corporate Social Responsibility2016
02 csr report 2016
About our CSr reportThe purpose of our CSR reporting is to provide a com-prehensive picture to our stakeholders on our CSR per-formance in 2016. Our CSR report form at the same time the obligatory Communication on Progress (COP) report to UN Global Compact.
During 2015 Nybo Workwear A/S acquired a production facility in Asia with manufacturing in Laos and design and administration in Bangkok, Thailand (hereafter NYBO Asia). Activities under NYBO Asia is under Danish manage-ment and the process of receiving the BSCI standard is currently ongoing. As for all other NYBO facilities, CSR will also be import-ant for NYBO Asia. A key focus is the wellbeing of the workforce and therefore high standards in living condi-tions is available as well as medical assistance and guid-ance is being offered to the workforce on site.
The report covers our five locations: Headquarter in Vi-borg, Denmark, our two production facilities in Dobele and Jelgava, Latvia and administration in Bangkok, Thail-and and production facility in Vientiane, Laos.
In order to ensure a transparent, balanced and reason-able presentation of our CSR performance, we are in-spired by general accepted reporting principles: Global Reporting Initiative (www.gri.com).
As we will continue our strategic and systematic work with CSR, any constructive comment for further im-provements are highly appreciated.
We hope you will enjoy reading it!
_____________________Helle Nybo Holmberg Ceo, Nybo Workwear A/S
Workwear with a point of view
Nybo Workwear A/S (hereafter Nybo Workwear) is a family owned company. This means that people that have a daily involvement in the company own us. This has a huge impact on the way we run our business and implement our values. It is of utmost importance to us to value both responsibility and a solid bottom line equally.
We work with corporate social responsibility because of four main reasons:
1. We believe that we must behave decently in re-lation to other people - our own employees, our suppliers’ employees, our customers, their cus-tomers and others we meet on our way.
2. We believe that we must focus on our environment and nature - we have a responsibility to pass it on in good condition for
future generations. 3. We believe that decent behavior and sound busi-
ness are interdependent. 4. We appreciate that many of our customers focus
on CSR and place high demands on us. These requirements we would like to meet.
CoNtiNued Support to GlobAl CompACtNybo Workwear has been supporting the UN Global Compact since 2010. Together with our core values, these 10 principles form the basis for our holistic ap¬-proach to CSR.
In 2013, we have conducted a structured process aiming at integrating CSR further into our business strategy. We have looked deeper into our potential risks and iden-tified our most significant stakeholder. Furthermore, we have conducted a self-assessment of process and materials in order to prioritize those CSR activities that create most value to both our business and the society around us. These priorities are reflected in our report. We are constantly setting new targets for improvement, and in 2017 we will further strengthen our partnership with our suppliers in Asia with the goal of enhancing re-sponsibility in our supply chain.
03csr report 2016
dynamicsIn order to retain a solid platform in a changeable world we want to be an innovative, dynamic, and efficient company that inspires customers and colleagues in our industry. passionWith equal parts competence, persistence, and en-thusiasm we wish to deliver profitable solutions for the mutual benefit of our customers and ourselves.
Company values
CredibilityHonesty and credibility must be our guidelines in everything we do. Quality Durable products is a key demand from our customers. We must adapt the highest possible standards of quality within all our activties.
05csr report 2016
We understand purchase as all sourcing activities re-lated to procurement and supplier management at Nybo Workwear.
Nybo Workwear has main suppliers of textile distributed in Europe and Asia. Our European suppliers are all sub-ject to strict European legislation and control. Consequently, our own production facility in Laos is BSCI audited and our key supplier in India holds a SA8000 certification and in 2013 – Fair Wear.
Our focus is therefore still to cooperate with suppliers, which are BSCI, or SA8000 audited.
poliCieS ANd StrAteGieSOur ambition is to do business with suppliers who meet the same high standards concerning quality, ethics, environment and security of supplies as we do ourselves. We only source from international recognized suppliers. We believe that we achieve the best results through trustful partnerships striving for improvement in re-gards to human right, labour rights and environmental issues. Therefore, we are convinced that it is through a long-term partnership with our key suppliers that we achieve the best results. Regular visits in the places of production guarantee observance of the agreed condi-tions. Nybo Workwear is a member of the trade association “Danish Fashion and Textile” that has developed a re-cognized code of conduct targeting suppliers named FairFashion. Our goal is to ensure that our suppliers live up to standards similar to FairFashion.
WHAt We SAid iN 2016 • All European suppliers with a purchase of more
than 500.000 DKK must sign the FairFashion Code of Conduct as an integrated part of the contract with Nybo Workwear.
• Asian suppliers with a purchase of more than 100.000 DKK are obliged to sign the FairFashion Code of Conduct as an integrated part of their contract as well as fill in the Nybo Workwear –
self-assessment. • In 2016 we will cancel the cooperation with two
suppliers and then concentrate on our new pro-duction facility in Laos and our supplier in India.
WHAt We ACHieVed iN 2016 • All suppliers have conducted the Nybo Work-
wear - self-assessment if they are not certified with SA 8000 or ISO 26000/DS49001 or BSCI.
• Our existing suppliers all live up to our high standards for quality and responsibility.
• Our own production facility in Laos has joined the BSCI and already had the first audits.
• We have stopped our cooperation with two suppliers in China. It means more focus on our main suppliers of work wear and both of these are certified SA 8000 and BSCI.
• We have not had any situations where a supplier has failed in our cooperation.
WHAt iS NeXt For 2017 • All European suppliers with a purchase of more
than 500.000 DKK must sign the FairFashion Code of Conduct as an integrated part of the contract with Nybo Workwear.
• Asian suppliers with a purchase of more than 100.000 DKK are obliged to sign the FairFashion Code of Conduct as an integrated part of their contract as well as fill in the Nybo Workwear – self-assessment.
• We will work on to have a grade A-B in our BSCI member ship on our production facility in Laos. In April 2017 we will have a second audit to fol-low up on the changes we have made since last audit in September 2016.
Purchase A trustful partnership is the key to responsible sourcing
06 csr report 2016
We understand “solutions” as our full assortment of products, processes, customer relations, and sales and marketing activities. As a textile company our main impact on society is re-lated to the quality and content of the products we sell. It means that our focus is constantly on environmentally friendly fabrics and accessories we use in our products.
poliCieS ANd StrAteGieSSince the foundation of Nybo Workwear, we have strived towards high quality in everything we do. We believe that quality and responsibility are interrelated. We also believe that we have an obligation to develop innovative and environmentally friendly products, which will be a benefit for all involved. Nybo Workwear works only with experienced and in-ternational recognized sub-suppliers of raw material for industrial washable products. All specifications of fabrics and accessories are determined and controlled according to international standards regarding quality, environmental requirements and healthy working con-ditions. A continuous follow-up takes place regarding the fulfilment of the agreed demands and arrange-ments. In our catalogues and on the web, we clearly indicate which certificates relate to each product. It assists our customers in making a responsible choice.
customers ask for new and more sustainable products. In 2016 we have again launched more collections in different blends where Tencel is a part of it instead of cotton.• Our collection Nature of organic cotton and regenerated polyester has been made in two new
colors as there is a big interest in these sustainable garments on the market.
• Regenerated polyester is made of e.g. old dumped plastic bottles found in nature or at landfill sites. In contrast to the production of traditional polyes-ter, no oil is used in the production of regenerated polyester and therefore the consumption of en-ergy and the CO2 emissions are profoundly less. Organic cotton protects the environment because no pesticides are used in the production. A pro-duction without pesticides naturally also contrib-utes to improved living and working conditions of the cotton farmers.
• In 2016 our use of air freight have again been at an unsatisfactory high level. We have chosen to use airfreight as we have had many new projects with short delivery time and our turnover has increased compared to 2015 and we have focused to have articles on stock.
• In 2016, along with 11 other regional compan-ies, Nybo Workwear were screened and selected to participate in the project “Rethink Business – Design for Disassembly”. Through our participa-tion in the project, Nybo Workwear has built up a network that allows us to offer a profitable green business model with our customers and suppliers.
WHAt iS NeXt For 2017 • We will continue to live up to our customers’ de-
mands concerning environmental and social irre-sponsible products and processes.
• We will continue to contribute to new innovative and sustainable solutions within fabrics, accessor-ies, and finished products and be a frontrunner in the work wear business.
• We will focus on using fabric suppliers who are certified with the STeP or bluesign environmental certification.
• We will still focus on our transport and follow our carbon footprint within this activity - our sea- and air freight from Far East suppliers.
Product High quality in everything we do
WHAt We SAid iN 2016 • We will continue to live up to our customers’ demands
concerning environmental and social irresponsible products and processes.
• We will continue to contribute to new innovative and environmentally friendly solutions within fabrics,
accessories, and finished products.• We will still focus on our transport and follow our
carbon footprint within this activity - our sea- and air freight from Far East suppliers.
WHAt We ACHieVed iN 2016 • 98% of the raw material in our standard products is
Oeko –Tex 100 certified. • 68% of our total standard products is certified with
bluesign or STeP which is environmental certifications. Our Tencel collections which has started up in 2011/12 is still of a very high interest as the
07csr report 2016
Nybo - frontrunner in sustainable work wear
iSo 15797 As one of the first in our industry, we use theinternational test standard ISO 15797. A careful se-lection of raw material guarantee that Nybo products meet the requirements of industrial washing.
oeko-tex Standard 100 If possible, we strive to buy fabrics and accessries that are Oeko-Tex Standard 100-certified. The scheme is the most common labelling for textiles in the world. The system checks content of harmful substances in textiles, and minimize the risk of user exposure to haz-ardous substances
bluesign Standard A number of our products are based on fabrics, which have achieved certification, by bluesign Stan-dard. This ensures that production takes place with the utmost consideration for resource utilization, negative impact on air and water, health and con-sumer protec-tion.
Step This is the new environmental certification. It is a guarantee of an environmentally and sustainable product from start to end – the whole productions process and social working conditions. It is handled by the OEKO-TEX Association.
Nybo Workwear’s garments meet the following standards
Nybo Workwear do not just want to be a manufacturer of light work wear. We also want to be an innovative frontrun-ner of sustainability and ecology.In end 2015 we have launched our very first sustainable col-lection: Nature.Nature is a collection of upper parts made of regenerated polyester and organic cotton.Nature is now available in 2 new colors, which indicate pu-rity, freshness and healthiness thereby supporting the good qualities of the sustainable fabric.Regenerated polyester is made of e.g. old dumped plastic bottles found in nature or at landfill sites. In contrast to the production of traditional polyester, no oil is used in the production of regenerated polyester and therefore the con-sumption of energy and the CO2 emissions are profoundly less.Organic cotton protects the environment because no pesti-cides are used in the production. A production without pesti-cides naturally also contributes to improved living and work-ing conditions of the cotton farmers.With Nature, the user does not only get a high quality product. He also gets a product produced under sustain-able and resource-saving conditions and the user actively supports a production with a good conscience and takes re-sponsibility for our common future.At Nybo Workwear, we believe that sustainability is impera-tive in the future production of work wear and we have now taken the first step.
08 csr report 2016
We perceive “process” as all the internalized activities across our own company value chain, including pro-duc¬tion, logistics, properties and utilities.
Our facility in Viborg, Denmark is home of our admi-nistration and stock. Our environmental challenges are mainly related to our production facilities in Dobele and Jelgava in Latvia but from 2016 also in our new produc-tion facility in Laos and administration in Bangkok, Thai-land. As a textile, producing company our main task is to produce high quality work wear, which means that we have very limited envir¬onmental issues related to hazardous waste and our wa¬ter consumption. poliCieS ANd StrAteGieSWe consider ourselves as an integrated part of our com¬mon environment. In spite of our modest size and po¬sition as a minor Danish player, we are determined to demonstrate our will to contribute to the preserva-tion of our environment and resources. In 1980, we decided to set up a wind turbine at our facil¬ity in Denmark and thus become self-sufficient in elec¬tricity. Our wind turbine produces about 50.000 kWh annually. We consume the majority internally, and the surplus we market to the local power plant. We continue our recycling project of paper and plastic in cooperation with Zala Josta Ltd., which a Latvian com-pany is caring for a clean Latvia. We collect and sort all waste: fabric, paper, cartons and plastic for recycling. Our systematic work with recycling has given us the Zala Josta certificate, which certifies that our production site “Sia Nybo Dobele” is environmentally friendly. We have a special focus on the end-to-end handling of cardboard boxes, as this is our main packaging consumption. All boxes are sorted, cleaned, pressed and recycled. In Ventiene in Laos – all waste of fabric is given to a washing factory – a sub-contractor. This factory use the waste for heating up their boiler for hot water for the washing of denim.In Viborg, we sort all waste: paper, cartons and plastic and sell it for recycling. Carton boxes from suppliers are used for shipments to the customers.
WHAt We SAid iN 2016 • We want to continue reducing our energy con-
sumption:
• We have invested in IT equipment with lower energy consumption in beginning of 2015, which we hope will make an effect on the total use of energy.
• Our aim is to reduce our water consumption by 3%
WHAt We ACHieVed iN 2016 • Our wind turbine has produced much more energy
than 2015 and we have used quite much of the energy for our own consumption. Now we have the real purchase of energy for one year. It means that we from now on can have more correct figures in the overview and be able to measure the real consumption.• We have in 2016 also invested in new IT equipment,
which gives reductions of energy in the future.• In our facility in Latvia, we have used more energy
consumption in 2016 as we work with 2-shift in pro-duction. In total we have increased our energy con-sumption with 4,16%.
• Our water consumption has been reduced with 2,7%. This is not satisfied, as our goal was a reduc-tion on 3%.
• We brought 57,14 tons of material back to full recyc-ling in 2016. It is less than 2015 as we have produced a little less garments in Latvia and have reused more carton boxes in Denmark.
• In Denmark, we donated more than 1.150 kg of clothing and shoes to the Danish Red Cross in their campaign. We have collected the clothing among employees and our sample department. In 2015, it was 300 kg.
• We are still a member of the non-profitable “Stop Wasting Food” which are at the 30-35 biggest fest-ivals in Denmark, collect the huge amounts of sur-plus food, and distribute it to people who needs it.
• As a new step, we have obtained a new certifica-tion – The REFOOD system. The REFOOD system is a scheme for companies and organizations in the food and service sector, which takes action against food waste and works for recycling. Nybo Workwear A/S has chosen three food waste reductive initiatives for recycling of food waste.
• The REFOOD system is a trusted certification based on a common vision of a sustainable food and ser-vice sector, characterized by less waste of resources and more recycling.
Process Environmental precautions from the very beginning
09csr report 2016
Denmark (Viborg) Latvia (Dobele and Jelgava) Nybo Asia Total
Employees -‐ total 36 152 140 328Blue collar 5 127 127 259White collar 31 25 13 69Sick leave 1,7 8,3 0,25Injuries 0 2 2 4Employee Development 36 25 13 74Employees training 27 9 7 43Employess on spec. training 3 0 0 3
Denmark (Viborg) Latvia (Dobele and Jelgava) Nybo Asia Total
Energy consumptionElectricity -‐ kWh 70.867 216.480 100.358 387.705Gas -‐ m3 23.727 10.370 0 34.097Wind turbine sold -‐ kWh 19.092 0 0 19.092Water consumption -‐ m3 187 815 0 1.002Recycling -‐ tons 7,07 50,05 0 57,12
Key figures regarding employees
Environmental figures
• We still want to continue reducing our energy con- sumption in Denmark, Latvia and NYBO Asia with 3%. • Our aim is to reduce our water consumption by 3% total.• We will continue to be active in “Stop Wasting Food” and “Smid tøjet” and donate clothes to this organi- zation.
A big campaign will be running in March and April 2017 and we have a goal to donate more clothes and shoes than in 2016.• In 2017 we will start to measure how much waste of fabric we have in Laos and which is given to the wash ing factory for heating up the boiler.
010 csr report 2016
We understand people as all activities related to ma-naging and developing our employees. This includes a safe and healthy working environment, leadership and compliance with Nybo Workwear ‘s Code of Conduct. Nybo Workwear employs 328 persons – 36 are working at the headquarter in Denmark and 152 are working at our two production facilities in Latvia. In Thailand – 7 persons and in Laos – 133 persons.We are proud to have a very high length of employment – both in Latvia, Denmark and Thailand and Laos.
poliCieS ANd StrAteGieSWe want to offer a desirable, developing and challen-ging place of work that is able to attract and retain qual-ityminded, wellqualified and passionate employees. We believe that our employees are the most important key to success. We respect and live up to the national labor market laws in Denmark, Latvia and Nybo Asia including minimum wages, health and safety, working hours etc. All condi-tions regarding employees are described in detail in our Hand-book for personnel. This is handed out to all em-ployees and kept up-dated with all new guidelines for the company. With this, we go further than the rather strict laws of labor and employee rights in Denmark, Latvia and Nybo Asia - and we implement additional training, health insurance and personnel celebrations.
WHAt We SAid iN 2015 • We want continuously to focus on improvement
concerning health and safety among our em-ployees. Our ambition is to grow in a respons-ible manner with respect for the well-being of our employees. The concern for our employ-ees has always been at the heart of the Nybo Work¬wear company spirit.
• We have zero tolerance when it comes to cor-ruption.
• We will offer the employees in Denmark a fol-low-up course in first aid and use of defibrillator.
English language training for 7 people.• Continued systematic employee development dialogues for all employees in Denmark and all managers in Latvia.• We have invested in a cutter in Latvia and this was started up in January 2016. It means better wor- king conditions for emplyees. • Increased systematic documentation on health and safety issues in both Denmark and Latvia. In Viborg we had a very low sick-leave at 1,7% - in Latvia 8,3% which are on the same level as 2015 in Latvia and DK. In Nybo Asia we had a sick-leave at 0,25% which is very low. • Continued our cooperation with Viborg Muni- cipality to include socially vulnerable citizens into our company. In 2016, we have 3 persons em ployed on special terms. • We did follow-up course in first aid and use of defibrillator in February and March in 2016 in Viborg.• In Nybo Asia we has started up to work on the BSCI certification. It gives the workers admittance to a nurse during the week, a free yearly control at a doctor and training in first aid. • We have not had any situations with any corrup- tion.
WHAt’S NeXt For 2017 • We continuously focus on improvements con-
cerning health and safety among our employees. Our ambition is to have a stable workforce that cares about each other and Nybo as an attractive place to work. The concern for our employees has always been at the heart of the Nybo Work-wear company spirit.
• In Nybo Asia we will continue to work with our BSCI certification. We want to improve so we can get a grade A-B. It gives our workers a very high standard and security at the production facility.
• We still want to improve our data management on CSR to cover both Denmark, Latvia and Laos with same monthly KPI structure.• Establish continues improvements through dialog with the employees regarding sickness and physi- cal work environment.• We will have zero tolerance when it comes to corruption.
People Good working conditions are key to success
WHAt We SAid iN 2015 • We want continuously to focus on improvement
concerning health and safety among our em-ployees. Our ambition is to grow in a responsible manner with respect for the well-being of our employees. The concern for our employees has always been at the heart of the Nybo Work¬wear company spirit.
• We have zero tolerance when it comes to corrup-tion.
• We will offer the employees in Denmark a follow up course in first aid and use of defibrillator.
WHAt We ACHieVed iN 2016 • We continued our English language training in Latvia for 9 people. In DK 27, people had diffe- rent courses. In Nybo Asia we also had
011csr report 2016
Denmark (Viborg) Latvia (Dobele and Jelgava) Nybo Asia Total
Employees -‐ total 36 152 140 328Blue collar 5 127 127 259White collar 31 25 13 69Sick leave 1,7 8,3 0,25Injuries 0 2 2 4Employee Development 36 25 13 74Employees training 27 9 7 43Employess on spec. training 3 0 0 3
Denmark (Viborg) Latvia (Dobele and Jelgava) Nybo Asia Total
Energy consumptionElectricity -‐ kWh 70.867 216.480 100.358 387.705Gas -‐ m3 23.727 10.370 0 34.097Wind turbine sold -‐ kWh 19.092 0 0 19.092Water consumption -‐ m3 187 815 0 1.002Recycling -‐ tons 7,07 50,05 0 57,12
Key figures regarding employees
Environmental figures
012 csr report 2016
CSR Performance at Nybo Workwear A/S
Subject Objective Result Global Compact GRI PageImplementing Supplier Code of Conduct
All suppliers of fabrics and sweing sign supplier Code of Conduct
Completed All principles General 4,5,7
Number of suppliers that has undergone screening REACH-‐Directive
All suppliers has to document that they live up to REACH-‐Directive
Completed All principles All principles
General 4,6,7 4,6,7
Development of environmental friendly products
Our collection of environmental friendly Tencel ?? products is still of very much interest from our customers and more collections in different blends has been launched in 2016. We have launched 2 new colours in collection Nature which is a collection of upper parts made of regenerated polyester and organic cotton.
9 5
Product and customers Development of environmental friendly products Certifications: Oeko-‐Tex Standard 100, bluesign, STeP, ISO 15797
95% of ours products is Oeko-‐Tex 100 certificed 70% of our products is certified with bluesign/STeP
98% Oeko Tex 100 68% bluesign/STeP
9 PR3 5
Electricity consumption 70.867 kWh See notes on page 8 7 EN3 8Initiatives to reduce electricity Efficient use of windmill
19.092 kWh -‐ 107% better than 2015
7 EN5 8
Total water consumption Reduce by 3% 1.002 m3 -‐ 2,7% reductionGas Reduce by 3% 34.097 m3 -‐ 4,2% increaseRecycling Maintain 2015 level 57,12 tons -‐ 7,0% reduction EN2 8
People and society
Diversity of workforce Blue collar: 259 White collar: 69
1, 2, 6 LA1 9
Employee developmentAccess to English language training in LV-‐Nybo Asia Courses -‐ DK
LV-‐Nybo Asia: 16 employees DK: 27 imployees
1,2 LA10 9
Access to labour unions All employees 100% 1, 2, 3 LA4 9
Collective bargaining 100% LA4 9Wage level 100% 1, 2, 3 LA4 9Staff compensation Pensions, health insurance,
compensation on sick leave, pregnancy etc.
1, 2 LA3 9
Health and safety: 1. Rates of injury 2. Health programs 3. Sick leave 4. National laws on OHS
1. Zero injuries 2. Improve health programs 3. Reduction of sick leaves 4. Observe and respect national labour marked laws on OHS
Pensions, health insurance, compensation on sick leave, pregnancy etc. 1. 2 incidents during 2016 2. Health insurance, canteen, massage, nurse 3. DK:1,7%; Latvia 8,3%; Nybo Asia 0,25% 4.100%
1,2 LA7 9
Number of employees on special terms
Contribute to an inclusive labour marked
3 employees on special terms 1, 2, 6 LA13 9
Implementation of Code of Conduct
Nybo Workwear's companies in Denmark and Latvia must sign our Code of Conduct. Nybo Asia is a member of BSCI.
Purchase
Product and customers
Process
®
Nybo Workwear A/S in brief
Company name Nybo Workwear A/S Address Industrivej 24-26 8800 Viborg DK-8800 Viborg Phone +45 8727 3000
E-mail: [email protected]
CVr nr.: 36 74 51 18 Locationsofoperations Nybo Workwear A/S is headquartered in Viborg, Denmark. We have two
production facilities in Latvia and from 2015 Nybo Asia in Thailand and Laos. The company is represented on all North European markets. Our customers
consist of laundries and dealers of work wear.
Numberofemployees2015 328 Contact person Helle Nybo Holmberg +45 87273006
[email protected] About Nybo Workwear A/S Margit and Peder Nybo Jensen established Nybo Workwear A/S in 1962.
The company is a family owned business. The management team consists of the next generation of the Nybo family.
Nybo Workwear A/S offers a broad assortment of fashionable work wear for users within Health & Care, Gastronomy & Catering, and Light Industry. Our solutions are available through industrial laundries and dealers throughout Northern Europe. We are acknowledged purveyor to H. M. The Queen of Denmark as the only work wear supplier in Denmark.
Awardsandcertifications
STOP
MAD
SP
ILD - STØT GENANVENDELSE
- CERTIFICERET -SIDEN 2015
REFOOD
www.nybo.com | [email protected] | +45 87 27 30 00