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MOduLE 7: Counselor Development
inSTruCTor’S ouTline noTeS___________________________________________________________________________
INsTRuCTIONAL METHOds
• Presentations• Practiceexercises• Discussion
PARTICIPANT MATERIALs
• ParticipantWorkbooks• PerformanceAssessmentRubrics for the Addiction Counseling
Competencies(GallonandPorter,2011)• Addiction Counseling Competencies: The Knowledge, Skills and
Attitudes of Professional Practice(CSAT,2006)• Handouts • ProfessionalDevelopmentPlan • SupervisorProfessionalDevelopmentPlan
TRAINING AIds
• PowerPointslides7-1through7-16oncomputerdisk• LCDprojectororoverheadprojectorandscreen• Easelpadorwhiteboard,markers,andmaskingtape
INsTRuCTIONAL REsOuRCEs
• Competencies for Substance Abuse Treatment Clinical Supervisors (CSAT,TAP21-A,2007)
• Clinical Supervision and Professional Development of the Substance Abuse Counselor(CSAT,TIP52,2009)
ROOM sET-uP
• Roundorrectangletablesfor4-6participantseachtoallowfordiscussion and ample space for use of participant materials and exercises.
120 minutes
7-1 Module Title
79
inSTruCTor’S ouTline noTeS___________________________________________________________________________
RECAP & INTROduCTION>(5minutes)
Setthecontextforthecurrentmodulebyreviewingthetopicscoveredto date: • Module1:RolesandDefinitions• Module2:APersonalModelofSupervision• Module3:SupervisoryAlliance• Module4:Modalities,Methods• Module5:AssessmentResources• Module6:PerformanceEvaluation
Thenintroducethemodulebyreviewingthepurposeandlearningobjectives.
PuRPOsE
Introduceacollaborativemethodforfacilitatingcounselorprofessionaldevelopmentbasedonsupervisorassessmentofjobperformanceandnegotiationofameasurableproficiencyimprovementplan.
LEARNING OBJECTIVEs
Participants will be able to:
1. Verbalizeaprocessforfacilitatingprofessionalgrowthofsupervisees.
2. Appreciatetheculturalandcontextualfactorsthatimpactthesupervisoryrelationship.
3. UtilizeaProfessionalDevelopmentPlantonegotiateanddocumentanagreementtoimprovecounselorjobperformance.
4. Plantoimplementselectedstrategiesfromthisworkshopintheworkplace.
TRAINER NOTE:Remindthegroupthereisatake-homeassignmenttobecompletedinordertoreceiveacertificateforthe16continuingeducationhoursawardedfollowingsuccessfulcompletionoftheworkshop.Thisassignmentwillbedescribedattheconclusionofthismodule.
MOduLE 7: Counselor Development
7-2 recap
7-3LearningObjectives
80
MOduLE 7: Counselor Development
inSTruCTor’S ouTline noTeS___________________________________________________________________________
kEY sTEPs IN THE PROCEss OF PROMOTING GROWTH>(5minutes)
Brieflyreviewthefollowingmodelforhowtoassuretheongoingdevelopmentofcounselorskills.Notethatseveralofthesestepshavebeencoveredandthosethathavenotwillbeintroducedinthisportionoftheworkshop.
1. Boththesupervisorandcounselorunderstandonepurposeofsupervisionistoassistthesuperviseeinbuildingtheknowledge,skillsandattitudesessentialtoeffectivepractice.
2. Thecontextforprofessionalcounselordevelopmentisacollaborativealliancewiththesupervisortakingintoaccounttheuniqueindividualcharacteristicsandperspectivesofthesupervisee.
3. Firsthandobservationisessentialtodevelopinganunderstandingofthecounselor’sknowledge,skillsandattitudes.
4. Anassessmentofjobperformancehelpsidentifybothstrengthsandprioritiesforprofessionalimprovement.
5. Feedbackandcoachinghelpimprovethecounselor’sself-awarenessandunderstandingofagencyexpectationsrelatedtojobperformance.
6. Aprofessionaldevelopmentplannegotiatedbetweensupervisorandsuperviseecanguideaprocessofknowledgeandskillacquisition.
7. Establishinghowprogressorachievementwillbemeasuredhelpsdeterminethesuccessoftheprocessandmakeclearthecriteriabywhichperformancewillbejudged.
7-4Keystepsinthegrowthprocess
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
RELATIONsHIP, CuLTuRE ANd CONTEXTuAL FACTORs IN FACILITATING COuNsELOR dEVELOPMENT >(15minutes)
Notethatthesetopicswereaddressedintheonlinecourse.Brieflyreviewthefollowingpoints:
• Whenwespeakofcontext,wearereferringtoeachperson’suniqueframeofreferencethatinfluencesthewaysinwhichwethink,perceive,interpret,andact.
• Whenwerefertoculturalcompetence,wearetalkingaboutaperson’sabilitytoacknowledgeculturaldifferences,torecognizepersonalbiasesandassumptions,andawillingnesstoincreasepersonalknowledgeandunderstandingofculturaldifferences.
• Inrelationshipslikeclinicalsupervision,contextualfactorsoftencomeintoplay.Contextincludesabroadrangeoffactorssuchasethnicity,culture,age,gender,socio-economicbackground,jobposition,education,experience,andtreatmentapproach.
GuIdELINEs FOR BuILdING ANd dEMONsTRATING CuLTuRAL sENsITIVITY
Sharethefollowingasareviewofwhatwaspresentedintheonlineportion of the course:• Becomeself-aware–ofyouridentityaswellasbiases• Engageasupervisee-centeredrelationship–knowsupervisees’
individualized needs • Beculturallyresponsive–Learnandusethesupervisee’scultural
knowledge,experience,andlearningstylestotailoryoursupervision
sAYEachpersonbringsauniquesetofpersonalcharacteristicstotheclinicalsetting.Assupervisorsandsuperviseesinteractwithoneanother,theirrelationshipisstronglyaffectedbyeachother’scharacteristics.
relationship issues can arise from any of these personal characteristics:
• Ethnicityandrace • Education• Age • Religion• Gender • Culture• Recovery • Sexualorientation
MOduLE 7: Counselor Development
7-5 Guidelines for GainingCulturalSensitivity
7-6 relationship issues
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
sTRATEGIEs FOR BuILdING A RELATIONsHIP
Note:Supervisorsplayacriticalroleinincreasingtheunderstandingofhowdiversitycanstrengthentheworkandclinicalenvironmentinanagency.Andtheyhaveanobligationtoseekwaystodiminishproblemscausedbyinattentiontocontextualfactors.
Invitethegrouptoconsiderhowsupervisorscanimprovetheeffectivenessoftheirsupervisoryrelationships.AsktheparticipantstosilentlyreviewthepotentialstrategiesonSlide7-7whichasupervisormightemploy:• Recognizeownbiasesandassumptions• Exploreanddiscussdifferencesopenly• Increasepersonalsensitivity• Valuedifferences• Promotecontextualunderstanding• Usecontexttostrengthenrelationships• Createcollaboration• Promotelearningandgrowth• Provideproactivestafftraining• Createanopenenvironmentformulticulturalcommunication
Refertopage64intheParticipantWorkbook.
AskAsk the group which strategies are most important to them. Allow the discussion to proceed for several minutes. Provide closure with a description of some simple steps to enhance the supervisory relationship and build a working alliance. The following are included on a slide:• Avoidgeneralizations• Remembermanyfactorsaffecthowpeoplethink,perceive,andact.• Askquestionsratherthanassume.• Donotimaginethatyouknowallthereistoknow.Thereismoreto
learnabouteveryculture-includingyourown.
MOduLE 7: Counselor Development
7-7Relationshipbuildingstrategies
7-8 Simple Steps
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
MOVING FROM PERFORMANCE EVALuATION TO IMPROVEMENT>(50minutes)
Notethatearlierwereviewedthestepswemightwanttofollowtofosterimprovementinoursupervisees.Thusfarwehaveaddressedthefirstfivesteps.Wehavetwomoretoconsider:• Negotiatingaplantoguidetheprocess,and• Determininghowwewillmeasuresuperviseeprogress
Thosearethetopicswewilladdressnext.Stressthatdevelopingaplanforprofessionaldevelopmentisbestdoneinthecontextofaneffectiveworkingalliancewiththesupervisee,oneembracingtheissuesjustpresentedonunderstandinganddiversity.
sTEP 1Begina15 minutepresentationbyproposingthatatoolwouldhelpplan,keeptheallianceoncourse,andclarifyhowthesupervisee’sprogresswillbemeasured.Elementsofthetoolcouldinclude:1. Identificationofatargetcompetency2. Counselorstrengthsuponwhichtocontinuedevelopment3. Descriptionofspecificconcernstobeaddressedintheplan4. Identificationofknowledge,skillsand/orattitudestargetedfor
improvement5. Activitiesselectedtohelpthesuperviseeachieveofthegoal,and6. Howprogresswillbemeasuredtoassessprogress
Continuethepresentationbyreviewingthefirstpageofaproposedtwo-pageformcalledtheProfessionalDevelopmentPlan.Showhowtheinformationreviewedthusfarcontributestofillingouttheform.Theslideisanimatedandallowsthetrainertoclickthrougheachelementoftheform,clarifyingthepreferredcontent.Includethefollowingpointsinthe presentation:
1. Foundation/PracticeDimensionandCompetencyformthetargetsoftheplanandareoftennegotiatedwiththesupervisee.Itisimportantforthecounselortobeinvestedandseethevalueofdevelopinggreaterproficiencyinthetopicselected.
2. StrengthsandChallenges/Concernsshouldbelinked.Thestrengthsprovidethefoundationuponwhichimprovementwillbebased.Thechallenge/concerndescribestheneedtoimproveandprovidestherationaleforencouragingthechange.
MOduLE 7: Counselor Development
7-9Keystepsrevisited
7-10Planningtoolelements
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
3. Presentlevelofproficiencycanresultfromthesupervisor’sassessmentorbetheresultofcollaborationbetweenthesupervisorandcounselor.Itrepresentsthestartingpointforthetargetedimprovement.
4. Theissuetobeaddressedprovidesspecificdescriptionsoftheknowledge,skillsand/orattitudestargetedforchangeorimprovement.Theyrepresenttheprerequisitestoenhancedproficiencyorjobperformance.
5. Thegoalisabehavioralormeasurablestatementofwhatistobeaccomplished.Itcouldbeconsideredtheoutcomeoftheimprovementprocessorastatementofhowjobperformancewillbeimproved.
6. Theactivitiesincludebothwhatthecounselorandthesupervisorwilldothatwillleadtoachievingthegoal.Itisimportantfortheactivitieslisttobeasspecificaspossible,includingthewhat,where,whenandhowoftheassignment.
7. Metricsreferstohowprogresswillbemeasured.Examplesincludethecounselorproducingaproductlikemakingapresentationordemonstratingthetargetedbehaviororskillinaroleplayoractualclinicalsession.Thisisanimportantpartoftheplaninthatitindicateswhatthecriteriawillbefordeterminingtheextenttowhichtheplan’sgoalisachieved.
8. TargetCompletionDateestablishesatimeframewithinwhichthespecificactivitieswillbeaccomplished.Theremaybeseveraltaskstobecompleted,sothisisnotthedatebywhichtheultimategoalwillbeachieved.Insteaditrepresentsthetargetsforcompletingtheseveralobjectivesthatmaybenecessarytoattaintheultimategoal.
MOduLE 7: Counselor Development
7-11 pDp
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
sTEP 2PracticeformulatingaProfessionalDevelopmentPlan(PDP).FollowingthepresentationinvitesmallgroupsofthreetodevelopaPDPforMegan,thecounselorinthecasestudyreviewedpreviously.Inanearlierexerciseparticipantsidentified1-3competenciesthatmightbeappropriatetargetsforMegan’sprofessionaldevelopment.Giveeachtriad20minutestofillintheform.Youcanhandoutaseparateformforthegrouptouseoraskthemtousetheformintheirworkbook.Suggesttheyfollowthisprocedure:
1. CollaborateontargetingaFoundation/PracticeDimensionandasingleCompetency,basedonyourpreviousreviewofthecasestudy.
2. DescribeMegan’sstrengthsandtheconcernsyouhaverelatedtothecompetencythatwasselectedasthetargetfortheplan.
3. DeterminetheproficiencylevelthatbestdescribesMegan’scurrentability,basedontheRubricsforthecompetencyyouselected.
4. IndicatewhichKnowledge,Skillsand/orAttitudesneedtobeaddressedfromthelistinTAP21.Chooseonetothreetofocusonasastartingpoint.
5. Definethegoalasclearlyaspossible.Whatistheanticipatedoutcomeorbehaviorwhichwillindicatesuccessfulachievementofthegoal?
6. SpecifywhatMeganandthesupervisorwilldotohelpheraccomplishthegoal.Itistypicalfortheassignmenttoincludeseveralactivitiesthatserveasstepstothegoal.
7. Clarifyhowprogresswillbemeasured.WhatwillMegandotodemonstrateherprogressorcompletionofaspecificactivityorobjective?
8. Identifythedeadlineforcompletingeachassignedactivity.
MOduLE 7: Counselor Development
7-12 activity instructions
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
sTEP 3NextaskeachgrouptoexchangetheirPDPwithanothertriad.Giveeachgroupabout5 minutestoreviewtheothergroup’sworkandpreparesomefeedbackregardingtheclarityoftheplanandwhatmightbeimproved.Thenprovideabout10 minutesforthetriadstogiveeachotherfeedbackanddiscusshowtheplanscouldbeenhanced.
MOduLE 7: Counselor Development
7-13ReviewandFeedbackInstructions
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
PRACTICE NEGOTIATING A PROFEssIONAL dEVELOPMENT PLAN >(30minutes)
Inthisfinalpracticeactivity,thetriadsthatdevelopedtheMeganPDPwillnowpracticenegotiatingthePDPinaroleplay.Askeachtriedtodothefollowing:
1. Assignaroleforeachperson:asupervisor,acounselortoplayMegan(thesupervisee)andanobserver.
2. MakefinaladjustmentstotheirPDP,basedonthefeedbacktheyreceivedinthepreviousactivity.
3. Conducta10-15minutesupervisoryinterviewbetweenthesupervisorandthecounselor.Theobservertakesnotesregardinguse of:
a. ORALfeedbackmodel b. Interviewstructure c. Skillsinnegotiatingaclearunderstanding/agreementwiththe
supervisee
4. Followingtheroleplaytheobserverandthecounselorsharefeedbackwiththesupervisor,emphasizingstrengthsinusingtheskillsandnotingalsosuggestionsforpotentialimprovement.Unfortunately,duetotimeconstraints,therewilllikelynotbeanopportunityforothermembersofthetriadtoroleplaythesupervisor.
Duringtheroleplaypractice,thetrainershouldmonitortheinterviewsandserveasaconsultantifanyofthesmallgroupsrequestassistance.
Nextconducta10-15 minutediscussionwiththelargegroup.Askforcommentsaboutsuccessesorchallengesthesupervisorsexperiencedinusingtheskillsandnegotiatingwiththesupervisee.Inclosingthediscussion,complimentthegroupontheprogressyouhaveseenandtransitiontothenextactivitywhichistheassignmentthatwillconcludetheworkshop.
MOduLE 7: Counselor Development
7-14Interviewpractice
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inSTruCTor’S ouTline noTeS___________________________________________________________________________
FINAL AssIGNMENT >(10minutes)
Tocompletetheworkshopeachparticipantwillbegivenanassignmenttocompleteuponreturntotheworksite.Theinstructionsappearintheworkbook.Theyinclude:
TheassignmentistoassessyoursupervisoryknowledgeandskillsusingtheinformationinCompetencies for Substance Abuse Treatment ClinicalSupervisors:TAP21-A.Specifically,hereistheassignment:
1. ReadSectionI:IntroductionandSectionII:ImplementationGuidelines in TAP21-A.
2. ReviewSectionIII:FoundationAreasandSectionIV:PerformanceDomains in TAP21-A.
3. SelectoneFoundationAreaoronePerformanceDomainanddoaself-assessment of your proficiency on each of the competencies in theFoundationorPerformanceDomainyouselect.Suggestionsinclude:
a. FA3:SupervisoryAlliance b. PD1:CounselorDevelopment c. PD4:PerformanceEvaluation
4. SelectonecompetencyfromtheFoundationorPerformanceDomainyouselectedthatyouwouldliketoimprove.
5. CompleteaSupervisorProfessionalDevelopmentPlan,usingtheformthatappearsinyourParticipantWorkbook,forthecompetencyyouselected.BespecificwithregardtowhatKnowledge,SkillorAttitudeyouwanttodevelop,whatactivitiesyouwillundertaketoaccomplishyourgoal,andhowyouwillmeasureyourprogress/success.
6. MailthecompletedSupervisorPDPtoyourtrainersfortheirreview.
7. UponsatisfactorycompletionoftheassignmentyouwillreceiveaContinuingEducationCertificatebyreturnmail.
MOduLE 7: Counselor Development
7-15Worksiteassignment
ParticipantWorkbookpg78
89
inSTruCTor’S ouTline noTeS___________________________________________________________________________
CLOsuRE >(5minutes)
Inclosingtheworkshopmakesureyouincludethefollowing:
TheassignmentistoassessyoursupervisoryknowledgeandskillsusingtheinformationinCompetencies for Substance Abuse Treatment ClinicalSupervisors:TAP21-A.Specifically,hereistheassignment:
1. Inviteparticipantstoshareanyfinalmessagetheymighthaveforthegroup.
2. Askeachtocompletetheworkshopevaluationform.3. Confirmthatyouhaveeachparticipantsmailingande-mailaddress.4. Besuretosharethemailingand/ore-mailaddresstowhichtheir
finalassignmentshouldbesent.5. Thankeveryoneforattendingandwishthemsafetravelhome.
MOduLE 7: Counselor Development
7-16Thankyou