COURSE GUIDE - Katrinas · training in both theory and practical areas of beauty therapy. During your studies you will learn how to design and apply make-up, perform waxing treatments,

COURSE GUIDE www.katrinas.com.au

Head Office Morayfield Campus (Brisbane)

Unit 5/12 Leda Boulevard Morayfield QLD 4506

Ph: 1300 131 899

[email protected] www.katrinas.com.au

3

Katrina Gilligan

Director Katrinas School of Hair and Beauty Diploma of Beauty Therapy Cert IV TAE ITEC Voc Grad Cert IPL & Laser Diploma of Salon Management

Welcome to Katrinas School of Hair and Beauty - online!

Katrinas Online is the eLearning branch of Katrinas School of Hair and Beauty, and is a Registered Training Organisation at the forefront of Hair and Beauty, Nail education and training.

There are two campuses fully equipped with all the latest equipment, internationally recognised products and extensive training resources.

As an eLearning student you will be supported by the Katrinas training team. A team of highly experienced and motivated professionals who will provide you with an education in Beauty Therapy and Nail Technology that is industry relevant and enjoyable.

History

Katrinas School of Hair and Beauty was established by Katrina Gilligan - a multi award winning business woman and experienced Beauty Therapist.

Katrina owns a successful chain of beauty salons - Katrinas Skin Works. Katrinas School of Hair and Beauty commenced out of a desire to put something back into the industry. Katrina and the staff of Katrinas School of Hair and Beauty are passionate and dedicated to ensuring a high standard of training is delivered to all students.

Over the years the Salons and Schools have won numerous awards, both nationally and locally, including APAA Salon of the Year for Australia.

“The hair and beauty industry is a very exciting and always evolving industry that offers a great career to those who are looking for more than ‘just a job’. As the founder and Director of Katrinas School of Hair and Beauty I would like to extend an invitation for you to visit one of our schools. When choosing to undertake a course in Hairdressing, Beauty Therapy or Nail Technology, it is really important to ensure you get the best training from a school that suits you.

It is with great pleasure that we now offer courses via eLearning. This enables more people across the country to be able to get access to the high quality and standard of education that we are well known for.

As an employer myself of over 100 hair and beauty staff, I know what important attributes graduates need, to be successful in this industry. I believe we provide exceptional training and we strive to graduate our students to a standard that makes them industry ready. Our students are highly sought after, with many of them gaining employment while still studying. I wish you well as you embark on your career within the hair and beauty industry.”

4

Katrinas School of Hair and Beauty RTO NTIS 31218

A great place to study

Available eLearning courses

Diploma of Beauty Therapy SHB50115

Certificate IV in Beauty Therapy SHB40115

Certificate III in Beauty Services SHB30115

Certificate III in Nail Technology SHB30315

Certificate II in Retail Cosmetics SHB20116

Our courses are enjoyable and interesting! We provide students with state-of-the art, interactive online eLearning complete with interaction, animations, high quality video footage of step-by-step treatment demonstrations and relevant assessments that are second to none. Study with a difference! Whilst your course will have a set start and end date, you will be able to set your own study structure suited to your lifestyle. In order to help you set your study structure we provide a comprehensive eLearning study schedule which you will follow in order to work your way through the required course work and towards completion. We’ve created something completely different. eLearning is not like old fashioned correspondence courses, you don’t just receive a manual and some training notes; you aren’t left to your own devices of just reading and stumbling through chapters and chapters of boring modules with text being your only teacher. Not many people learn like that so we created something unlike anything else. Ongoing professional support. We understand the challenges of studying away from campus and are committed to providing you with the assistance you may require through industry trainers and professionals dedicated to encouraging you and helping with questions you may have along the way. Keep up to date! You will work with fantastic products and be kept up to date with the latest industry trends. You will love your professional product kits you purchase to go with your modules. These kits are the best professional quality products.

5

The Diploma of Beauty Therapy is a nationally recognised

qualification and is an extensive course providing

training in both theory and practical areas of nail,

beauty, skin and body studies. This course is widely

regarded in the beauty industry as the qualification most

beauty salon employers look for.

During your studies you will learn how to provide

excellence in service, provide body treatments, massage,

perform advanced facial therapies, waxing treatments,

design and apply make up, lash and brow tinting,

advanced specialised units such as microdermabrasion

and electrolysis, and a wide range of other subjects to

enable you to become a successful beauty therapist.

Over the course of your studies you will be assessed

through online quizzes, learning journals, practical and

written assignments and practical exams. At the comple-

tion of your course you will be required to undertake a 2

week compulsory practical assessment block at the

Morayfield Campus.

*VET Student Loans is a HELP debt that continues to be a

debt due to the Commonwealth until it is repaid.

VET Student Loans will not be approved for students

who do not meet eligibility requirements. Page 16 for

further VET Student Loans information.

Diploma of

Beauty Therapy SHB50115


COURSE DETAILS

Course Code SHB50115

Delivery Mode eLearning

Course duration 12 months

Required study hours Minimum 20hrs per week

Course Fee $15,000

Payment Options VET Student Loans*

Interest Free Payment Plan

Nationally recognised Yes

POTENTIAL JOBS

Beauty Therapist

Make Up Artist

Salon management

Any positions working in beauty salons, day spas, health

6

The Certificate IV in Beauty Therapy is a nationally

recognised qualification delivered on campus at either

Morayfield or Townsville. This course provides thorough

training in both theory and practical areas of beauty

therapy.

During your studies you will learn how to design and

apply make-up, perform waxing treatments, provide

massage and body therapies, facials, lash and brow

tinting, and a wide range of other subjects to enable you

to become a successful beauty therapist. For Nail

Specialisation you will also learn how to apply acrylic and

gel nail enhancements, perform nail art designs and use

an electric file on nails.

This course may be used to build on existing skills or

used as a stepping stone to develop a full skill set of a

Beauty Therapist.

This course is a ten month full time course with a five

day on campus final assessment at the end of the ten

months. Over the course of your studies you will be

assessed through online quizzes, learning journals,

Certificate IV in

Beauty Therapy SHB40115


COURSE DETAILS



Course duration 10 Months

Required study hours Minimum 18 hrs per week

Course Fee With Nails $12,128

Without Nails $11,220

Payment Options Interest Free Payment Plan


Beauty Therapist

Make Up Artist

Any positions working in beauty salons, day spas,

health retreats, hotels, resorts and cruise liners.

7

The certificate III in beauty services is a nationally


Morayfield or Townsville. This course provides thorough

training in both theory and practical areas of beauty

services.

During your studies you will learn how to perform

manicures and pedicures, waxing, lash and brow tinting,

spray tanning and a wide range of other subjects to

enable you to become a successful beautician.

This course is a nine month full time course with a three




practical and written assignments and practical exams.

This course may be used to build on existing skills,

develop new skills, and provide a pathway to more

advanced qualifications such as Diploma of Beauty

Therapy.

*Certificate 3 Guarantee subsidy available see eligibility

details and payment plan details are on page 16.

Certificate III in

Beauty Services SHB30115


COURSE DETAILS





Course Fee $6,320*


Certificate 3 Guarantee*


POTENTIAL JOBS

Beautician

Make-up Artist

Any position working in beauty salons, day spas and

make-up clinics

8 Katrinas School of Hair and Beauty RTO NTIS 31218

This course is a nationally recognised qualification

delivered on campus at either Morayfield or Townsville.

It is an extensive course providing thorough training in

both theory and practical aspects of nail technology.

During your studies you will learn how to provide

manicures and pedicures, acrylic and gel nail

enhancements, use electrical nail equipment, create

advanced nail art designs and a wide range of other

subjects to enable you to become a successful nail

technician.

This course is a six month full time course with a three




practical and written assignments and practical exams.



Certificate III in

Nail Technology SHB30315

COURSE DETAILS





Course Fee $3,427*




POTENTIAL JOBS

Qualified Nail Technician

Work in salon, on a cruise liner or in a health and

beauty spa.

9

The certificate II in retail cosmetics is a nationally


Morayfield or Townsville. It is an extensive course

providing thorough training in both theory and practical

aspects of retail cosmetics.

This qualification reflects the role of retail sales

personnel involved in a defined range of tasks to sell and

demonstrate beauty or cosmetic products.

This qualification provides a pathway to work as a retail

sales consultant in any business that sells beauty or

cosmetic products and services. This can include beauty

and hairdressing salons, retail outlets and department

stores.

Over the course of your studies you will be assessed

through quizzes, written exams, assignments and

practical treatments. This course has the option of fast

tracking and complete within a three month period or

study part time and complete within six months. You will

be required to complete a five day on campus final

assessment at the end of the course. This course can be

undertaken any time during the year.



Certificate II in

Retail Cosmetics SHB20116


COURSE DETAILS



Course duration 3-6 months


Course Fee $3,750




POTENTIAL JOBS

Make-up artist Retail sales consultant at department stores Receptionist (beauty or hair salon) Sales representative

10

Subjects for Beauty Courses

Module Code Course Module Diploma Beauty

Cert IV Beauty - Nails

Cert IV Beauty - No nails

Cert III Beauty

Cert III Nails

Cert II Retail Cosmetics

SHBBBOS002 Provide body massages C C C

SHBBBOS003 Provide body treatments C C C

SHBBFAS001 Provide lash and brow services C C C C

SHBBFAS002 Provide facial treatments and skin care recommendations C C C

SHBBFAS003 Provide specialised facial treatments C E

SHBBHRS001 Provide waxing services C C C C

SHBBMUP002 Design and apply make-up C C C C C

SHBBNLS001 Provide manicure and pedicare services C C C C C

SHBBRES001 Research and apply beauty industry information C C C C C E

SHBXCCS001 Conduct salon financial transactions C C C C C C

SHBXCCS002 Provide salon services to clients C C C C C E

SHBXIND001 Comply with organisational requirements within a personal

services environment

C C C C C C

SHBXWHS001 Apply safe hygiene, health and work practices C C C C C E

SHBBHRS004 Provide hair reduction treatments using electrical currents E

SHBBINF001 Maintain infection control standards E

SHBBSKS002 Provide diathermy treatments E

SHBBHRS002 Provide female intimate waxing services E E E

SHBBSKS005 Provide micro-dermabrasion treatments E

SHBBMUP003 Design and apply make-up for photography E E E E

SHBBMUP004 Design and apply remedial camouflage make-up E E E E

SHBBBOS001 Apply cosmetic tanning products E C C C

SHBBCCS001 Advise on beauty products and services E E C C C

SHBBNLS002 Apply gel nail enhancements E C

SHBBNLS003 Apply acrylic nail enhancements E C

SHBBNLS004 Apply nail art E C

SHBBNLS005 Use electric file equipment for nail services E C

SHBBNLS006 Apply advanced nail art E

BSBSMB304 Determine resource requirements for the micro business E

BSBWHS201 Contribute to health and safety of self and others C

SHBXIND002 Communicate as part of a salon team E E E C

SHBXCCS004 Recommend products and services E E C

SIRRMER001 Produce visual merchandising displays C

SIRXIND003 Organise personal work requirements C

SIRXSLS201 Sell to the retail customer C

BSBSUS201 Participate in environmentally sustainable work practices E E E

SIRRINV001 Receive and handle retail stock E


E = Elective Unit C = Core Unit * = optional

11

Is there any credit transfers? Katrinas School of Hair and Beauty does offer academic credit transfers for any units that have been deemed competent through prior learning. Students should provide certified copies of statement of attainments with a list of unit codes to apply for credit transfers.

Once the units codes are cited as equal or equivalent to our course units, you will attain a credit transfer and will not be required to complete any of the assessments or receive any learning resources for that unit.

Payment plans for full fees We offer students an interest free payment plan that requires a deposit followed by monthly payments to the school.

Details of our payment plans can be found on page 16 of this course guide or give our eLearning support team a call for more details.

Study online

Entry Requirements There are no formal education entry requirements for our beauty and nail qualifications. Students need be at least 16 years of age for all online courses.

If you are under 18 years of age you will be required to have your parent or guardian sign the enrolment forms.

How is the course delivered? This is an online course that does not require work placement but will include your attendance in our Morayfield student clinic at the end of the module completions. All knowledge and skills are developed using our online portal delivering high quality visual content and state-of-the-art video footage. You will be required to practice on

How is the course assessed? During the course you will be required to complete assessment tasks which include:

Quizzes made up of various questions Written Learner Journals that may be

essays or short answer questions, Assignments which may include short

answer questions, essay questions, video recordings, audio recordings, photographs and/or drawings.

Each module will contain elements of all these assessment tasks.

At the completion of your course you will be required to complete a final practical assessment.

During this time you will be assessed for your complete competence.


12

Skills needed for the course We highly recommend the following skills to assist you with your completion of the Diploma of Beauty Therapy:

Creating and saving Word documents Creating video recordings Creating audio recordings Creating image files Uploading and sharing files through

emails and Dropbox account Communications skills Using email Accessing and searching the internet

Student Resources

Our student resources are a compulsory component within all courses offered online. All Diploma student will receive resources once they reach the module requiring them. Certificate students will be required to purchase each resource as outlined in the study schedule. Resources can be ordered via our Support team. Students are liable for replacing their products, equipment and implements when required. It is the student’s responsibility to disinfect their implements, to replenish any products and to look after them properly. Students can only request their learning resources be sent when all prior modules are completed as per the study schedule.

Computer requirements As a student of eLearning it is expected that you have a sound understanding of how to use a computer and electronic equipment to complete your studies.

This will include how to use a printer, scanner and/or fax machine, how to upload and download files, and how to save to a USB.

You will also be required to have the latest Adobe Flash Player on your computer to view the modules on your eLearning platform.

On enrolment you will be supplied with a login user name and password which you will use to access all your course information, modules, assessments and resources.

It is up to you to keep this in a safe place. All eLearning material is protected by Copyright. It is against school policy to share course units with others.

Audio-visual requirements While studying through eLearning you will be required to record video and audio sessions for your assessments.

You will be required to have access to a digital camera or a smartphone with video and audio capabilities. You will need to know how to save these files to your computer and upload them to share with Katrinas for marking.

Training & assessment standards Katrinas School of Hair & Beauty have trainers with appropriate qualifications and experience to deliver the training and facilitate the assessment relevant to the training products offered.

Assessment will meet the National Assessment Principals (including Credit Transfer).


13

Technology support Our administration team is also available to assist with support for technology based questions or problems.

Having problems uploading a file? Needing assistance setting up a Dropbox account? Not sure how to name files? These are common concerns that our support team can assist with.

Student recruitment, access and equity Katrinas School of Hair & Beauty will recruit all students on an ethical basis and on the requirements of the curriculum of the National Training Package.

Our Access and Equity Policy ensures that student selection complies with the equal opportunity legislation.

We will ensure that equity principles for all students are implemented through the fair allocation of resources and the right to equality of opportunity without discrimination.

What happens at the end? Upon completion of the course you will be required to attend the Morayfield campus to complete your final assessment.

Once your final assessment has been completed to a satisfactory level you will be issued with a nationally recognised qualification by Katrinas School of Hair and Beauty.

Student support For students studying by eLearning feeling connected to your trainers and fellow students is vital.

Katrinas School of Hair and Beauty prides itself on its various forms of support, all aimed in assisting their students reach their goals of complete competence.

Administration support The eLearning administration team is available Monday to Friday during business hours for all administration related enquiries.

Our eLearning administration support team can be contacted by phone or by email.

Study support Our trainers are available for questions about course content and study queries Monday to Friday. If they are in class they will call back as soon as they are out of class.

They welcome your contact at any time during your study with Katrinas and encourage contact with lecturers by phone or email.

Facebook private support group We encourage our students to be active members of the private Facebook support group, where they can access our trainers, share their journeys, ask fellow students for support and become part of the eLearning study team.

This is also a way to gain support and help with problem solving.


14

The rapidly growing health industry includes hair and beauty salons, resorts, day spas, massage studios and specialised treatment clinics. Within these you have opportunities for advancement to salon management and leadership roles.

Luxury cruise ships sail to all corners of the globe and are always recruiting well trained staff for their destination salons and day spas. This is an opportunity to get paid to do what you love and see the world at the same time. What’s not to love?

A Diploma in Beauty Therapy offers an alternative pathway into University to study a variety of degrees including nursing, health and skin science fields. Beauty could be the stepping stone to advancing your career.

As a qualified beauty technician you can start your own business and the opportunities are only limited by your imagination. Work from home, start a mobile hair and makeup business, specialise in nail art, or even teach in a beauty school! Have the freedom to work your own hours, on your own terms.

Don’t limit yourself when considering possibilities. How about working as a make-up artist on a movie set, offering in-house treatments to wealthy households, or creating a specialised online beauty blog? Maybe you’ll be inspired to try something we haven’t even thought of yet! Please note that Katrinas cannot give advice to students regarding career outcomes from this course.


A career in the beauty industry offers many different and exciting opportunities. From working in a salon, to travelling the world on cruise ships or running your own business; it is unique in what it can offer you as a new graduate. Where do YOU want to go?

15

What is the VET Student Loans program?

The VET Student Loans program is an Australian Government loan program that helps eligible students enrolled in approved courses at

approved course providers pay their tuition fees up to certain cap amounts.

Katrinas School of Hair and Beauty is an approved provider and is able to offer to eligible students VET Student Loans for:

SHB50115 Diploma of Beauty Therapy (Cap amount $10,150)

SHB50216 Diploma of Salon Management (Cap amount $5,075)

If eligible, the department will pay your loan directly to Katrinas School of Hair and Beauty. You will be responsible for any gap amount

in the tuition fees, which are not covered by the loan.

VET Student Loans is a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Are you Eligible?

To receive a VET Student Loan, you must:

1. Be an eligible student

2. Be studying an approved course

3. Be studying with an approved course provider

4. Apply to the government using the approved form, and

5. Confirm your engagement and progression to continue to access the loan throughout your course.

To be an eligible student, you must meet ALL of these criteria below.

You are:

- an Australian citizen, or

- a qualifying New Zealand citizen (more information available page 7 of the VET Student Loans information booklet).

- a permanent humanitarian visa holder, who is usually resident in Australia.

Be 18 years of age or older, or a legal guardian or parent may complete a parental consent form.

Your FEE-HELP balance (the amount of your FEE-HELP limit you have left) is more than $0.

You are enrolled with an approved course provider in an approved course and have enrolled in accordance with the application

requirements.

You are studying the approved course primarily at a campus in Australia

You have been assessed by your approved course provider as academically suited to undertake the approved course on the

basis of either:

- providing your Australian Year 12 Certificate

- providing evidence of successful completion of an Australian Qualifications Framework Certificate IV or higher qualification

where the language of instruction is English; OR

- displaying competence at Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy through an

approved Language, Literacy and Numeracy test.

You meet the Tax File Number (TFN) requirements.

You have a Unique Student Identifier (USI).

You have given the required documents to your approved course provider and submitted the loan application form by the first

census day no less than two business days after enrolling.

More information can be found at: www.studyassist.gov.au

VET Student Loans


16 Katrinas School of Hair and Beauty RTO NTIS 31218

Certificate III in Nail Technology $3,427

Option 1

Deposit $500 payable on enrolment

plus 5 monthly direct debit payments of

$585.40

Other resources required - LED lamp ($159) &

electric file ($650)

Option 2

If eligible for Certificate 3 Guarantee*

Non-concession $1,195


Plus 5 monthly direct debit payments of $139



Concession $451

Payment to be paid on enrolment



Certificate II in Retail Cosmetics $3,750

Option 1

Deposit $1,000 payable on enrolment

plus 2 monthly direct debit payments of $1,375

Option 2





Concession $770


Plus 1 monthly instalment of $270

Payment plans

Katrinas School of Hair & Beauty offer students interest free payment plans.

All payments plans are available through our direct debit payment system with

repayments processed monthly. Students have the choice of lowering their monthly

instalments by paying a larger deposit (maximum amount $1500).

Price includes products and training. Postage costs not included.

17

Prospective students are asked to make contact with the school after reading this course guide to have any queries answered. Ready to enrol log on to our website for an easy online enrolment at: http://www.katrinas.com.au/elearning/enrolment/ Once you submit your enrolment you will be asked to complete a student orientation module with all of the school policies and procedures, plus a Language, Literacy and Numeracy module. You will also receive your final paperwork for personal ID and direct debit forms. Fees should be paid in full, or payment plans arranged with the school. Students are required to make a deposit to secure a placement in their course. Further payment plans can be arranged for the balance as part of the payment plan.

How to enrol?


Phone: 1300 131 899 or (07) 5428 1110 Email: [email protected]

The program is open to any Queensland resident aged 15 years or over who is no longer at school

(with the exception of VET in Schools students) is an Australian or New Zealand citizen or

Australian permanent resident (including humanitarian entrants), or a temporary resident with the

necessary visa and work permits on the pathway to permanent residency. Prospective students

must not have or be enrolled in a Certificate III or higher level qualification, not including

qualifications completed at school and foundations skills training.

For more information on Certificate 3 Guarantee program visit:

https://training.qld.gov.au/training/incentives/certificate3/faq

* Certificate 3 Guarantee eligibility

18 Katrinas School of Hair and Beauty

Diploma of Beauty Therapy $15,000

Option 1– Non Eligible VET Student Loans

Deposit $1,000 payable on enrolment plus

10 monthly payments of $1,272 & 1 monthly payment of $1280

(approx. $318 p/w)

Option 2 - Eligible VET Student Loans

$10,150 payable through VET Student Loans *See page 16 for

further information. $4, 850 tuition gap fee payable through

interest free payment plan.

Deposit $500 on enrolment plus 10 monthly payments of $435

(approx. $108.75p/w)

Certificate IV in Beauty Therapy including Nails $12,128


plus 10 monthly direct debit payments of $1,112.80

Other resources required - LED lamp ($159) & electric file ($650)

Certificate IV in Beauty Therapy excluding Nails $11,220

Deposit $1000 payable on enrolment.

plus 10 monthly direct debit payments of $1,022

Certificate III in Beauty Services $6,320

Option 1

Deposit $1,000 payable on enrolment.

with 8 monthly direct debit payments of $665

Option 2



Deposit $1,000 payable on enrolment.


Concession $3,344


plus 8 monthly direct debit payments of $293

19

Frequently asked questions

Q. Are the courses at Katrinas School of Hair & Beauty government registered and are

the qualifications nationally recognised? Yes! Katrinas School of Hair & Beauty is a Registered Training Organisation and the qualifications are nationally

recognised. Q. Does the school have a fee payment plan? Yes, we do offer students an interest free payment plan. Q. Does Katrinas School of Hair and Beauty have VET Student Loans?

YES! The VET Student Loans program is an Australian Government loan program that helps eligible students en-

rolled in approved courses at approved course providers pay their tuition fees up to certain cap amounts. Eligible

students will pay your loan directly to the course provide. You will be responsible for any gap amount in the tuition

fees, which are not covered by the loan. VET Student Loans is a HELP debt that continues to be a debt due to the

Commonwealth until it is repaid.

Q. What do my course fees include; do I need anything else? Our eLearning course fees at Katrinas include your tuition which is access to the eLearning course an the required

learning resources. This excludes non-compulsory learning resources. Diploma students learning resources do not become the property of the student and are included in the tuition fee. Beauty students will be required to purchase for your simulated home salon, a massage bed, a magnifying lamp (quotes available on request), a desk for consultations, a waste bin and other disposable items. Nail students will need a desk, a waste bin and other disposable items.

Q. Do I have to purchase any additional text books to complete the course? No. You will not need to purchase any other text books. Katrinas provides students with all study information.

However Katrinas does have a beauty and nails textbook should you wish to have a hard copy to refer to. Enquire at our office for price and pickup or delivery.

Q. Do I have to arrange my own models for practicing skills? Yes, you will need to ensure you have access to clients to practice on; they can be friends, family, neighbours,

colleagues or volunteers from the local retirement village! Q. What internet and computer requirements do I need for eLearning? A good computer with fast internet access and the latest Flash Player (http://www.adobe.com/go/getflash), plus one

of the following browsers:

Windows: Internet Explorer 6 and later, Firefox 1.x and later, Safari 3 and later, Google Chrome, min Opera 9.5

Mac: Safari 3 and later, Firefox 1.x and later, or Google Chrome Q. How will I be assessed on the course? You will be assessed continuously during your course through a variety of written and practical tasks and by also

providing treatment evidence to demonstrate competency to industry standards. Throughout the modules you will complete theory quizzes plus recording evidence of treatment for the practical aspects of the course through learner journals and other assignments. To gain competency Diploma students are required to attend our Morayfield Campus for two weeks, while Certificate students will be required to attend from 3-5 days.


20

Recognition of Prior Learning or Recognition of Current Competencies Students who have completed appropriate training or who through prior learning and experience have gained the required skills/competencies stipulated for the modules of the course may be granted credit upon substantiation of that claim. If a student wishes to apply for RPL/RCC then they must obtain an RPL/RCC form and complete it with their enrolment form and lodge it together. There is a fee for this process.

Refunds Students are offered a fair and flexible refund policy, and refunds are considered on a case by case basis. It is the students responsibility to make sure relevant documentation is completed and forwarded to administration within the time frame required for each circumstance. There are no refunds issued after the commencement of a course. Students who begin courses are liable for the full amount of the course once the course commences. Any contractual payment plans must be honoured.

Welfare and Guidance, Appeals and Student Counselling Katrinas School of Hair and Beauty has student welfare and guidance services relevant to our training products. The orientation outlines student services available. In the event that a student suffers trauma or an extreme circumstance outside of our expertise or control, we will make every attempt to refer the student to the relevant agency or expert. Prior to enrolment we ensure that all fees and charges, course content, outcomes, and assessment procedures are outlined. The information contained in this course guide is subject to change without notice.

Summary of Policies Katrinas School of Hair and Beauty is committed to access and equity principles and processes in the delivery of its services and working environment in accordance with all relevant State and Federal legislations.

Assessment All students will be assessed using national assessment principles. All assessment processes will be valid, reliable, flexible and fair. For some assessments students may refer to reference material as the emphasis is on access and application rather than memory. Students may access assessment records and results on request.

Code of Practice Katrinas School of Hair and Beauty is committed to high standards in provision of training and other services. Our Code of Practice describes the minimum standards of our student services. All personnel will have knowledge of the Code of Practice and abide by its provisions. Students are given access to the student code of practice which outlines school expectations within their orientation manuals.

Language, Literacy and Numeracy The school provides students with advice and support services in the provision of language, literacy and numeracy (LLN) assessment services. Where necessary, arrangements will be made for students requiring literacy and/or numeracy support. This will be outsourced to the relevant qualified experts. Any fees incurred are the responsibility of the student.

Recognition of Prior Qualifications We recognise qualifications issued by other Registered Training Organisations. If students want to have qualifications recognised, they will need to submit certified copies of their certificates and transcripts to the school prior to enrolment.


eLearning course guide V17 Reviewed: January 2018

www.katrinas.com.au [email protected]

Documents

COURSE GUIDE - Katrinas · training in both theory and practical areas of beauty therapy. During your studies you will learn how to design and apply make-up, perform waxing treatments,