ICT 325Human-Computer Interaction

Unit Information

Semester 2, 2004 Version 1.1

Unit coordinatorDiana AdornoSchool of ITDivision of Arts(08) 9360 27950419 428 881d.adorno@murdoch.edu.au

This information should be read in conjunction with the Guide to Studying at Murdoch booklet, the Unit Welcome Page

at http://online.murdoch.edu.au/public/ICT325,and the material provided on the unit website which can be accessed via MyWebCT at

http://online.murdoch.edu.au/the unit FTP site which can be accessed at

ftp://ftp.it.murdoch.edu.au/pub/units/ICT325

© Published by Murdoch University, Perth, Western Australia, 2004.

This publication is copyright. Except as permitted by the Copyright Act no part of it may in any form or by any electronic, mechanical, photocopying, recording or any other means be reproduced, stored in a retrieval system or be broadcast or transmitted without the prior written permission of the publisher.

Date Version Description of change Name9/2/2004 0.1-03 Initial draft versions of document Diana Adorno20/2/04 .04 Minor changes to draft Andrew Turk20/2/04 1.0 Released Diana Adorno18/7/04 1.1 Updated for Semester 2, 2004 Diana Adorno

CONTENTS

ONE Introduction 3Unit overview 3Prerequisites 3Aims and objectives 3Contact Details 4How to study this unit 5Unit timetable 6

TWO Resources for the unit 9Unit materials 9

THREE Assessment processes 11Assessment components 11Assignment & Reflective Journal Submission 11Examination 12Deferred Assessment 12Attendance/participation requirements 12Determination of the final grade 12University policy on assessment 13Non-Discriminatory Language 14Important Dates 14

FOUR Assessment details 15Assignment cover sheets 15Reflective Journals 15Assignment 16

APPENDIX Further Reading 17General HCI Readings 17User Interface Design 19Usability Evaluation 20Multimedia and Websites 20

Unit Information 1

2 ICT 325 Unit Information

ONEONE Introduction

Unit overviewWelcome to ICT325, Human-Computer Interaction. This unit examines human-computer interaction (HCI) issues relevant to the design and evaluation of information systems, multimedia and World Wide Web sites. It covers user interface design and evaluation, and also includes consideration of cultural, disability and computer supported collaborative work aspects of HCI. The unit emphasises the importance of the determination of user's requirements and the participative design of interaction scenarios to match their needs. It includes consideration of the contribution of other disciplines (for example, psychology) to an understanding of effective design of HCI.

PrerequisitesYou will need to have completed. B102/ICT102 Introduction to Computer Science, or B107/ICT107 Principles of Information Systems, or B108/ICT108 Introduction to Multimedia and the Internet, or An alternative appropriate unit, as approved by the Unit Coordinator.

Aims and objectivesLearning objectives

On successful completion of the unit you should be able to:1. Understand the role and significance of human factors in the analysis, design

and implementation of information systems and the development of multimedia, web sites and games.

2. Appreciate the distinction between (and interaction of) individual human-computer interaction aspects and organisational aspects of human factors;

3. Be aware of the psychological basics behind HCI;4. Understand the principles behind effective design of interaction with

information systems, multimedia, web sites and games;5. Be able to list and explain example methodologies for effective user-centred,

scenario based user interface design;6. Be able to apply some specific techniques and tools for design of user

interfaces, multimedia and web sites;7. Understand and explain the role of usability evaluation of information systems

(especially user interfaces, multimedia and web sites) and the relative virtues of a range of methods, techniques and tools;

Unit Information 3

8. Be able to prepare an appropriate usability evaluation plan for a prototype information system;

9. Be aware of usability issues concerning user instruction materials and help facilities;

10. Understand the role of HCI principles and techniques in design and evaluation of groupware and computer supported collaborative work (CSCW);

11. Be aware of cultural and disability factors which impact on HCI.12. Use appropriate meta-skills in information acquisition (e.g. from websites),

critical evaluation, analysis and problem solving, writing and presentation of ideas and an ability for continuing independent learning in this discipline;

13. Have an appreciation of relevant ethical issues and an ability to apply ethical principles and practices to the field of HCI;

14. Have an understanding of the multidisciplinary nature of HCI and its impact on people at the individual, group, organization and society levels, including the importance of culture.

This unit will contribute to the development of the following Graduate Attributes: See http://www.murdoch.edu.au/teach/studyat/attributes.html 1. Communication2. Analysis and problem solving3. Social interaction4. In-depth professional knowledge5. Social justice6. Global perspectives7. Interdisciplinarity

Contact DetailsUnit coordinator/ Tutor

Diana Adornod.adorno@murdoch.edu.au(08) 9360 2795ECL 3.052

Administrative contactJamie Garrickj.garrick@murdoch.edu.au(08) 9360 6120ECL 3.037

4 ICT 325 Unit Information

How to study this unitThis unit covers the following topics: Introduction to HCI Usability Evaluation Principles, Methods and Techniques Physical (Device) Aspects and Stress Psychological Basics Interaction Styles User-Centred Design Principles, Guidelines, Rules and Standards User Interface Design Methods Design of User Instruction and Support Design and Evaluation of Groupware and CSCW Cultural, International and Disability Aspects of HCI

Technical HelpFor technical difficulties with WebCT contact the Student Helpdesk:

helpdesk@student.murdoch.edu.auor phone +61-8- 9360 2000or online: http://wwwstudent.murdoch.edu.au/

For difficulties with other online materials contact your Unit Coordinator.

Unit Information 5

Unit timetableThis timetable will help you to plan your study over the semester.

Week Topic Assignments Due date

1. Topic 1 Introduction to HCI 1.1 General HCI Concepts1.2 History of HCI1.3 Design for Usability1.4 Examples of HCI Jobs

Journal – Topic 1Friday 1pm

30 Jul 2004

2. Topic 2 Usability Evaluation Principles, Methods and Techniques 2.1 Usability Definitions and Dimensions2.2 Use Scenarios2.3 Usability Evaluation Styles/Techniques

3. 2.4 Usability Evaluation of websites2.5 Usability Evaluation of Multimedia2.6 Usability Evaluation Plans/Methodologies2.7 Usability Evaluation Tools

Journal – Topic 2Friday 1pm

13 Aug 2004

4. Topic 3 Physical (Device) Aspects and Stress 3.1 Physical Interaction Devices (Input and Output)3.2 Physical Ergonomics and Stress

Journal – Topic 3Friday 1pm

20 Aug 2004

Non-teaching week (week beginning 4 Aug 2004)

5. Topic 4 Psychological Basics 4.1 Why is Psychology Important for HCI?4.2 'The Divided Mind' - Historical Approach by Philosophy

and Psychology4.3 Perception and Attention

6. 4.4 Memory4.5 Thinking, Knowledge and Mental Models4.6 Cognitive Ergonomics4.7 Individual Differences: Cognitive Style & personality

Journal – Topic 4Friday 1pm

10 Sep 2004

7.Topic 5 Interaction Styles5.1 Models of Interaction 5.2 User Interface Types/Styles5.3 User Interface Metaphors5.4 Intelligent and Adaptive User Interfaces5.5 Multi-modal and Multimedia Systems5.6 World Wide Web Sites5.7 Interactive TV

Journal – Topic 5Friday 1pm

17 Sep 2004

8. Topic 6 User-Centred Design Principles, Guidelines, Rules & Standards 6.1 User-Centred Design Paradigm6.2 User Interface Design Principles6.3 User Interface Design Guidelines, Rules & Standards6.4 Multimedia and Website Design Guidelines

Journal – Topic 6Friday 1pm

24 Sep 2004

9. Topic 7 User Interface Design Methods 7.1 User Interface Design Methodologies & Prototyping7.2 User Interface Design Procedures7.3 Task Analysis and Models/Notations

Journal – Topic 7Friday 1pm

1 Oct 2004

6 ICT 325 Unit Information

Week Topic Assignments Due date

Non-teaching week (week beginning 8 Nov 2004)

10. Topic 7 User Interface Design Methods (cont.)7.4 Design of Multimedia and Website Pages7.5 Development/Implementation of User Interfaces7.6 User Interface Design/Development Tools

Assignment due Wednesday 5 pm

15 Oct 2004

11. Topic 8 Design of User Instruction and Support 8.1 Methods of User Instruction and Support8.2 Designing User Documentation and Help

Journal – Topic 8Friday 1pm

22 Oct 2004

12. Topic 9 Design and Evaluation of Groupware and CSCW 9.1 Group Cognition9.2 Groupware9.3 CSCW - Issues/Techniques

Journal – Topic 9Friday 1pm

29 Oct 2004

13. Topic 10 Cultural, International & Disability Aspects of HCI 10.1 Cultural/Language Differences & Design of International UI10.2 HCI Design Approaches re Individual Differences and Disabilities (Including Age)

Journal – Topic 10Friday 1pm

5 Nov 2004

Unit Information 7

8 ICT 325 Unit Information

TWOTWO Resources for the unit

Unit materials

To undertake study in this unit, you will need:

Essential textbook

Preece, J, Rogers Y, and Sharp, H., (2002) Interaction Design: beyond human-computer interaction. Wiley.

A two-volume ICT325 Unit Reader will be sent to you as part of your study pack. The readers contain lecture notes and readings relevant to each of the unit topics.

Other references

Recommended reading (on Reserve In Murdoch University Library):Dix, A., Finlay, J., Abowd, G., and Beale, R. (1998) Human-Computer Interaction

(Second Edition). Prentice Hall. [004.21019 HUM 1998]Forsythe, C., Grose, E., and Ratner, J. (1998) Human Factors and Web

Development. Lawrence Erlbaum. [025.04 HUM]Hix, D. and Hartson, H. R. (1993) Developing User Interfaces: Ensuring Usability

Through Product and Process. Wiley. [005.12 HIX] Koehler, J.W., Dupper, T., Scaff, M.D., Reitberger, F. and Paxon, P. (1998) The

Human Side of Intranets: Content, Style and Politics. St. Lucie Press. [004.678 KOE]

Levy, P. (Translated by R. Bononno) (1998) Becoming Virtual: Reality in the Digital Age. Plenum Trade. [004.019 LEV]

Lindgaard, G. (1994) Usability Testing and System Evaluation: A guide for designing useful computer systems. Chapman and Hall. [004.24 LIN]

Preece, J., Rogers, Y, Sharp, H., Benyon, D., Holland, S. and Carey, T. (1994) Human-Computer Interaction. Addison-Wesley. [004.019 PRE]

Rada, R. (1995) Interactive Media. Springer-Verlag. [004.019 RAD]Rubin, J. (1994) Handbook of Usability Testing. Wiley. [005.14 RUBTreu, S. (1994) User Interface Evaluation: A Structured Approach. Plenum Press. [004.24 TRE]

Unit Information 9

Other useful readings in the library: This is a comprehensive list of readings available in the Murdoch library. As this list is very long, it is included in an appendix on page 17.

Also relevant to this unit are many journals, including: Information Technology and People International Journal of Human-Computer Studies (formerly International

Journal of Man-Machine Studies) (Academic Press) ACM Transactions On Computer-Human Interaction Interacting with Computers (Butterworth-Heinemann) Behaviour & Information Technology (Taylor & Francis) Human-Computer Interaction (Erlbaum) Hypermedia (Taylor Graham) International Journal of HCI (Ablex) Journal of Organizational Computing (Ablex) SIGCHI Bulletin (ACM)

Online Resources Unit Welcome Page

http://online.murdoch.edu.au/public/ICT325/

The WebCT login page for online access to this unit is athttp://online.murdoch.edu.au

Note: If you cannot obtain access to WebCT, a copy of the content is available via FTP:ftp://ftp.it.murdoch.edu.au/pub/units/ICT325/

Library resources

Past exam papershttp://wwwlib.murdoch.edu.au/exams/Note that the unit code was previously B325.

E-Reserve http://wwwlib.murdoch.edu.au/ereserve/

10 ICT 325 Unit Information

THREETHREE Assessment processes

Assessment componentsYou will be assessed on the basis of:

Assignment Topics Description Value Due DateAssignment TBA 10% 15 Oct 2004Reflective journals All Topics 1-10 40% 30 Jul 2004

13 Aug 200420 Aug 200410 Sep 200417 Sep 200424 Sep 20041 Oct 200422 Oct 200429 Oct 20045 Nov 2004

Examination All 3-hour short answer & extended response

50% Assessment period

Note: All Assignments and journals are due at 1pm of the due date.

Assignment & Reflective Journal Submission Note: It is the responsibility of all students to keep a copy of all assignments handed in for assessment. Submit Reflective Journals and the Assignments via WebCT at http://online.murdoch.edu.au.Each assignment must have a standard cover sheet. Cover sheets are available via WebCT or the FTP site: ftp://ftp.it.murdoch.edu.au/pub/units/ICT325/

Late submissionAssessment submissions that are not received by the due date will be regarded as late unless an extension has been granted by the unit coordinator. Applications for extensions should be made as soon as a problem is experienced and must be accompanied by documentation, such as a doctor's certificate. Late work will attract a penalty of 10% (of the mark for that piece of assessment) per 24 hours late, up to and including 7 days late. Work submitted more than 7 days late will receive no marks.

Unit Information 11

ExaminationThe final examination will be a closed-book 3-hour examination covering all Topics. Students will be able to take into the exam one A4 sheet (both sides) of their own handwritten notes (no photo reductions).The exam consists of both short and extended answers. Students should bring identification to the exam Students have a right to see marked scripts (within 14 days of the posting of results).For further information about examinations, refer to http://www.murdoch.edu.au/oss/exams/

Deferred AssessmentIf students wish to apply for deferred assessment they should contact the Unit Coordinator and the Examinations Office as soon as possible.

Attendance/participation requirementsStudents should attend all tutorials. Students are expected to be prepared in order to participate in discussion and activities each week. If unable to attend, please notify your tutor before the tutorial. Attendance at tutorials will be noted and taken into consideration when deciding upon marginal grades (and offering of supplementary assessments) for students at the end of semester.

Determination of the final gradeTo obtain a pass in the unit, a student must complete all aspects of assessment (Reflective Journals, Assignments and the Exam) and achieve at least a pass mark (usually 50%) in each aspect of the assessment - i.e. the student must obtain a pass in each of:

a) The sum of the marks for the Reflective Journals plus the Assignments; and b) The Exam.

In order to obtain a High Distinction, students must obtain an appropriate overall mark (nominally 80%) and at least a Distinction mark in each of the assessment components a) and b), as defined above.In order to obtain a Distinction, students must obtain an appropriate overall mark (nominally 70%) and at least a Credit mark in each of the assessment components a) and b), as defined above.In order to obtain a Credit, students must obtain an appropriate overall mark (nominally 60%) and at least a Pass mark in each of the assessment components a) and b), as defined above.

12 ICT 325 Unit Information

Notation Grade Percentage Range

HD High Distinction 80 – 100D Distinction 70 – 79C Credit 60 – 69P Pass 50 – 59N Fail Below 50CP Conceded Pass 45 – 49*S Supplementary Assessment 45 – 49*UP Ungraded Pass 50 – 100

*The award of the grades of CP and S shall be at the discretion of the unit coordinator.

The grade descriptors are provided in the Murdoch University Handbook and Calendar and at: http://www.murdoch.edu.au/vco/secretariat/admin/codes/assess.html#5

University policy on assessmentAssessment for this unit is in accordance with the provisions of Degree regulations 40–48. Check these in the current Murdoch University Handbook and Calendar or http://www.murdoch.edu.au/admin/legsln/regs/bachelor.html#assessment

Assessment roles and responsibilitiesPlease refer to the University Policy at: http://www.murdoch.edu.au/vco/secretariat/admin/codes/assessapp1.html

Honesty in assessment and avoiding plagiarismFor guidelines on honesty in assessment including avoiding plagiarism, seehttp://www.murdoch.edu.au/admin/discipline/

The University regards most seriously any acts of dishonesty relating to assessment. Cheating includes plagiarism, unauthorised collaboration, examination misconduct and theft of other students' work. Acting unfairly or dishonestly in assessment is defined as misconduct under the Discipline Statute, and depending on the seriousness of the case, can lead to a requirement to undertake additional work, failure in a unit or in part of it, suspension from the University or even permanent expulsion from the University. The University regards any form of cheating as a serious matter of academic dishonesty which threatens the integrity of the assessment processes and awards of the University, to the detriment of all other students and graduates of the University.Plagiarism constitutes using the work of another without indicating by referencing (and by quotation marks where exact phrases or passages are borrowed) that the ideas expressed are not one's own. Students can use the ideas and information from other authors, but this use must be acknowledged. It is also not acceptable to submit an assignment which is simply paraphrasing of extracts from other authors: the work submitted must include some intellectual contribution of the students' own. The Foundation Units in particular assist students in identifying plagiarism, which may be an acceptable practice elsewhere but is not acceptable within universities.

Unit Information 13

NOTE: SPECIAL CARE SHOULD BE TAKEN REGARDING ANY MATERIAL COPIED FROM WEB SITES. IT MUST BE FULLY REFERENCED (INCLUDING DATE & URL) AND QUOTATION MARKS USED, WHERE APPROPRIATE, AS FOR OTHER TYPE OF REFERENCE MATERIAL.

Resubmission of previously marked work – the submission of the same piece of work for assessment in two different units by the student author - is not acceptable practice if it is not acknowledged.Unauthorised collaboration ('collusion') constitutes joint effort between students, or students and others, in preparing material submitted for assessment, except where this has been approved by the Unit Co-ordinator. Students are encouraged to discuss matters covered in units, but when writing an assignment, computer program, laboratory report or other piece of assessed work, the recording and treatment of data and the expression of ideas and argument must be the student's own.

Non-Discriminatory LanguageThe University is committed to the use of non-discriminatory language in all forms of communication. Students and staff should avoid the use of discriminatory language in units and in all other activities within the University. This applies to both oral and written communication.Discriminatory language is that which refers in abusive terms to gender, race, age, sexual orientation, citizenship or nationality, ethnic or language background, physical or mental ability, or political or religious views, or which stereotypes groups in an adverse manner that is not supported by evidence. This is not meant to preclude or inhibit legitimate academic debate on any issue; however the language used in such debate should be non-discriminatory and sensitive to these matters.

Important DatesNote that there are some important dates that may affect your assessment, including: Last day to withdraw without incurring HECS liability Last day to withdraw without result appearing on academic record. Last day to withdraw for a Withdrawn (WD) result (after which a Fail (N) will be

recorded against results. For important dates in the handbook, see http://wwwoss.murdoch.edu.au/timetables/

14 ICT 325 Unit Information

FOURFOUR Assessment details

Assignment cover sheetsAll assignments (and Reflective Journal entries) submitted must use a standard cover sheet available at: http://online.murdoch.edu.au/ or ftp://ftp.it.murdoch.edu.au/pub/units/ICT325/

Reflective JournalsThis assessment task is designed to give you experience in critically reviewing and recording your thoughts about material from a variety of sources. As information systems analysts (or multimedia developers) it is important to reflect (think critically) about what you do. Recording your thoughts (e.g. through the course of a project) can be very helpful. The reflective journal is designed to give you experience in this technique. It is also intended to encourage you to keep up to date with the set readings and visits to appropriate websites.The entries in the journal should not be just summaries of the lecture notes or readings. What is required are your reactions to the material in the Reader and how the material relates to other material in the Reader and relevant experiences of your own, i.e. comparisons, supporting themes, disagreements, etc. You might also want to include definitions of unfamiliar terms and useful quotes.Source material for your thoughts, and hence comments, can include: the lecture notes; set readings; the textbook and other texts; websites; readings from other units; project activities; user interfaces you use; TV programs, newspapers, magazines and other media relating to IT; and anything else which you can meaningfully relate to the topics of this unit.

What to submitYou are to include in your journal entry for each topic: A standard cover sheet A 1000-word (minimum) reflective journal for each topic, and At least three websites that you have visited, which relate directly to the material for

that topic. For each website: Record the URL Very briefly summarise what is in the site, and Comment on your reactions to it. There are many sites, and sites summarising sites - you may well find ones not on

the website list provided - please report their URLs so that the list can be improved. Also please report if a listed site no longer exists.

You can also include graphics if you wish, in addition to the text.

Unit Information 15

On each page in the header or footer, ensure that you have included: Your name, Student number, Unit number Topic number and Topic name.

Template providedIf you wish to use it, there is a journal template provided via WebCT at: (http://online.murdoch.edu.au/ orftp://ftp.it.murdoch.edu.au/pub/units/ICT325/ICT325 Sem2 2004/Reflective Journals/

ReferencingImportant: When referring to any material in your journal, you must cite them correctly. Any referencing style is acceptable provided you are consistent, however, the Harvard referencing style is preferred.

Murdoch library website: http://wwwlib.murdoch.edu.au/guides/cite.html

Harvard Reference Style http://lisweb.curtin.edu.au/referencing/harvard.html

APA (Useful for electronic references) http://www.apastyle.org/elecref.html

Guide to Writing Essays http://members.tripod.com/~lklivingston/essay/index.html

TipsDon't leave your journal writing until just before the submission deadline – comment on readings immediately after you read them.

ConfidentialityYour journal is for your thoughts and, although your tutor must read them for marking purposes, she will respect your confidentiality.

ExamplesSome examples of past student's journal entries are provided on the ICT325 FTP site ftp://ftp.it.murdoch.edu.au/pub/units/ICT325/ICT325 Sem1 2004/Reflective Journals/

Assignment Information about the assignment will be provided in Week 4.

16 ICT 325 Unit Information

APPENDIXAPPENDIX Further Reading

General HCI ReadingsAshlund, S., Mullet, K., Henderson, A., Hollnagel, E. and White, T. (eds) (1993) Proceedings of

INTERCHI'93 - Conference on Human Factors in Computing Systems. ACM Press. [004.019 INT]

Avison, D. E. and Wood-Harper, A. T. (1990) Multiview: An Exploration in Information Systems Development. Alfred Waller Ltd. [004.21 AVI]

Badre, A. and Shneiderman, B. (eds) (1982) Directions in Human/Computer Interaction. Ablex. [004.21019 D598]

Baecker, R. M., Grudin, J., Buxton, W. A. S. and Greenberg, S. (1995) Human-Computer Interaction: Towards the Year 2000. Morgan Kaufmann.

Bass, L. J., Gornostaev, J. and Unger, C. (eds) (1993) Human-Computer Interaction: EWHCI'93 Conference. Springer-Verlag. [004.019 HUM]

Bauersfeld, P., Bennett, J. and Lynch, G. (eds) (1992) Human Factors in Computing Systems: CHI'92 Conference Proceedings. ACM Press. [004.019 CON]

Blaser, A. and Zoeppritz, M. (eds) (1983) Enduser Systems and Their Human Factors. Springer-Verlag. [005.019 E56]

Booth, P. (1990) An Introduction to Human-Computer Interaction. Lawrence Erlbaum. [004.019 BOO]

Borenstein, N. (1991) Programming As If People Mattered. Princeton Uni Press. [004.019 BOR]Borman, L. and Curtis, B. (eds) (1985) Human Factors in Computing Systems - II. IFIP. North-

Holland. [004.019 H918]Bosser, T. (1987) Learning in Man-Computer Interaction. Springer-Verlag. [004.019 BOS]Bullinger, H.J. and Shackel, B. (eds) (1987) Human-Computer Interaction - INTERACT'87. IFIP.

North-Holland. [004.019 IFI]Card, S.K., Moran, T.P. and Newell, A. (1983) The Psychology of Human-Computer Interaction.

Lawrence Earlbaum. [004.33019 C266]Carroll, J.M. (ed) (1987) Interfacing Thought: Cognitive Aspects of Human-Computer Interaction.

MIT Press. [004.019]Carroll, J.M. and Tanner, P.P. (eds) (1987) Human Factors in Computing Systems - IV. North-

Holland. [004.21019 CHI]Diaper, D. and Winder, R. (eds) (1987) People and Computers III. Cambridge Uni Press. [004.019

BRI]Finkelstein, A., Tauber, M. and Traunmuller, R. (Eds.) (1990) Human Factors in Analysis and Design

of Information Systems. IFIP. [658.4038]Flix, F. and Wandke, H. (eds) (1986) Man-Computer Interaction Research - MACINTER-I. North-

Holland. [004.019 N476]

Unit Information 17

Flynn, D. J. (1992) Information Systems Requirements: Determination and Analysis. McGraw-Hill. [004.1 FLY]

Frese, M., Ulich, E. and Dzida, W. (eds) (1987) Psychological Issues of Human-Computer Interaction in the Work Place. North-Holland. [004.019 P974]

Green, T.R.G., Payne, S.J. and van der Veer, G.C. (eds) (1983) The Psychology of Computer Use. Academic Press. [004.019 P974]

Guindon, R. (ed) (1988) Cognitive Science and Its Applications for Human-Computer Interaction. Lawrence Erlbaum. [004.33 COG]

Hartson, H. R. (ed) (1985) Advances in Human-Computer Interaction (Vol. 1). Ablex. [004.019 A244]

Helander, M. (ed) (1988) Handbook of Human-Computer Interaction. North-Holland [004.019 HAN]

Johnson, P. (1992) Human Computer Interaction: Psychology, Task Analysis and Software Engineering. McGraw-Hill. [004.019 JOH]

Johnson, H, Nigay, L. and Roast, C. (eds) (1998) People and Computers XIII - Proceedings of HCI'98. Springer [004.019 HCI]

Klix, F., Streitz, N.A., Waern, Y. and Wandke, H. (eds) (1989) Man-Computer Interaction Research - MACINTER - II. North-Holland. [004.019 MAN]

Kyng, M. and Mathiassen, L. (eds) 1997) Computers and Design in Context. MIT. [004 COM]Larson, J. and Unger, C. (eds) (1992) Engineering for Human-Computer Interaction. IFIP. [004.019

ENG]Ledgard, H., Singer, A. and Whiteside, J. (1981) Directions in Human Factors for Interactive Systems.

Springer-Verlag. [004.33019 L473]Macaulay, L. (1995) Human-Computer Interaction for Software Designers. International Thomson

Computer Press. [004.21019 MAC]Maddix, F. (1990) Human-Computer Interaction: Theory and practice. Ellis Horwood. [004.019

MAD]Mantei, M. and Orbeton, P. (eds) (1986) Human Factors in Computing Systems - III. IFIP. North-

Holland. [004.019 H918]Monk, A. (ed) (1984) Fundamentals of Human-Computer Interaction. Academic Press. [004.019

F981]Preece, J. (ed) (1993) A Guide to Usability: Human Factors in Computing. Addison Wesley. [004.019

GUI]Salvendy, G. (ed) (1984) Human-Computer Interaction. Elsevier. [004.33019 U11]Shackel, B. (ed) (1981) Man-Computer Interaction: Human Factors Aspects of Computers and

People. NATO. [004.019 M269]Shackel, B. (ed) (1984) Proceedings of INTERACT'84 - Human-Computer Interaction. IFIP. North-

Holland. [004.019 I23]Shackel, B. and Richardson, S. (1991) Human Factors for Informatics Usability. Cambridge

University Press. [004.25 HUM]Shneiderman, B. (1980) Software Psychology: Human Factors in Computer and Information Systems.

Little, Brown & Co. [005.019 S361]Smith, H. T. and Green, T. R. G. (eds) (1980) Human Interaction With Computers. Academic Press

[004. H918]Thomas, J.C. and Schneider, M.L. (eds) (1984) Human Factors in Computing Systems. Ablex.

[005.019 H918]van der Veer, G. C. and Mulder (eds) (1988) Human-Computer Interaction: Psychonomic Aspects.

Springer-Verlag. [004.019 HUM]

18 ICT 325 Unit Information

Varghese, K. and Pfleger, S. (eds) Human Comfort and Security of Information Systems. Springer. [004.019 HUM]

Vassiliou, Y. (ed) (1984) Human Factors and Interactive Computer Systems. Ablex. [004.33 N532]Waren, Y. (1989) Cognitive Aspects of Computer Supported Tasks. John Wiley and Sons. [004.019

WAE]Winograd, T. and Flores, F. (1986) Understanding Computers and Cognition: A New Foundation for

Design. Ablex. [004. W776]

User Interface DesignAckermann, D. and Tauber, M.J. (eds) (1990) Mental Models and Human-Computer Interaction 1.

North-Holland. [004.019 MEN]Barfield, L. (1993) The User Interface: Concepts and Design. Addison-Wesley. [004.21019 BAR]Brown, C. M. L. (1988) Human-Computer Interface Design Guidelines. Ablex. [004.019 BRO]Carroll, J. M. (1995) Scenario-Based Design: Envisioning Work and Technology in System

Development. Wiley.Coombs, M.J. and Alty, J.L. (eds) (1981) Computing Skills and the User Interface. Academic Press.

[005.019 C738]Cox, K. and Walker, D. (1993) User Interface Design. Prentice Hall. [004.21019 COX]Damos, D. (ed) (1994) Multiple-Task Performance. Taylor and Francis [153 MUL]Eberts, R.E. (1994) User Interface Design. Prentice Hall. [004.019 EBE]Edmonds, E. (ed) (1992) The Separable User Interface. Academic Press. [004.019 SEP]Enrich, R.W. and Williges, R.C. (1986) Human-Computer Dialogue Design. Elsevier. [004.33019

H918]Gardiner, M. and Christie, B. (1987) Applying Cognitive Psychology to User-Interface Design. Wiley.

[004.019 A652]Gattiker, U. E. and Larwood, L. (eds) (1990) End-User Training. Walter de Gruyter. [004.019 END]Gray, W.D., Hefley, W.E. and Murray, D. (1993) Proceedings of the 1993 International Workshop on

Intelligent User Interfaces - Orlando Florida. ACM Press. [004.019 INT]Laurel, B. (Ed.) (1990) The Art of Human-Computer Interface Design. Addison Wesley. [004.019

ART]Meister, D. (1991) Psychology of System Design. Elsevier [003 MEI]Newman, W.M. and Lamming, M.G. (1995) Interactive System Design. Addison-Wesley. [004.21019

NEW]Nielsen, J. (ed) (1989) Coordinating User Interfaces for Consistency. Academic Press. [004.019

COO]Olsen, D. R. (1998) Developing User Interfaces. Morgan Kaufmann.Rubin, T. (1988) User Interface Design for Computer Systems. John Wiley and Sons. [004.6 RUB]Salvendy, G., Sauter, S.L. and Hurrell, J.J. (eds) (1987) Social, Ergonomic and Stress Aspects of Work

with Computers. Elsevier. [004.019 I61]Shneiderman, B. (1998) Designing the User Interface: Strategies for Effective Human-Computer

Interaction. Third Edition. Addison-Wesley. [004.6 SHN]Sime, M.E. and Coombs, M.J. (eds) (1983) Designing for Human-Computer Communication.

Academic Press. [004.21019 D457]Sullivan, J.W. and Tyler, S.W. (eds) (1991) Intelligent User Interfaces. ACM Press. [004.019 INT]Thimbleby, H. (1990) User Interface Design. Addison-Wesley. [005.1 THI]

Unit Information 19

Usability EvaluationNielsen, J. and Mack, R. L. (eds) (1994) Usability Inspection Methods. Wiley. [004.019 USA]

See also the texts in Reserve list.

Multimedia and WebsitesTucker, R.N. (ed) (1989) Interactive Multimedia - The Human Issues. Kogan Page. [371.335 INT]Waterworth, J. A. (1992) Multimedia Interaction With Computers: Human Factors Issues. Horwood. [004.019 WAT]

See also the texts in Reserve list.

20 ICT 325 Unit Information