COURSE OUTLINE 2021 2022 Academic Year

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COURSE OUTLINE 2021 – 2022 Academic Year

[BFC-01-BCM-TEC186 & Emerging Technologies: Impact on Future of Business] [Course Semester – Fall 2021]

Section A: TBD Section B: TBD

Instructor Information Faculty [Ram B. Ramachandran, Professor of Practice and Vice Dean, Jindal School of Banking & Finance, O.P Jindal Global University] [T1-341, [email protected]; WhatsApp only: +91 99993 60609; +1 732 598 8949] Office Hours: TBD by appointment. Credits 4.0

Course Description We use technology in our personal life – from personal shopping, to calling a cab, or tracking our fitness. These technologies are just the visible outcomes of a more strategic change happening in businesses and organizations. Use of Information technology exploded in the 1990s and is continuing to evolve. No industry sector is impervious to the changes happening in the technological revolution. Some industries have adopted these changes and has been better off for it. Other industries are catching up to the advantages of these emerging technologies. In this course we will explore the key emerging trends in the technology and its impact on organizations and their operations. In this course, the students will understand the meaning of technological innovation, the different types, and its relationship across other types of innovation. Students will also explore how these key principles of technological innovation are actualized by examining various business cases. The course will address three key emerging technology areas that can have a broad impact in our personal life as well as that of an organization. These include FinTech/Blockchain, Artificial Intelligence, and Internet of things.

• Pre-Requisites None

mailto:[email protected]

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Learning Objectives Upon successful completion of this course, you should be able to:

• [Course Objective 1 – CO1] Understand the array of emerging technologies that impact our personal and business life

• [Course Objective 2 – CO2] Explore the mechanics and details of three important technologies – Fintech/Blockchain, Artificial Intelligence, and Internet of Things

• [Course Objective 3 – CO3] Learn the current global and Indian regulations governing these emerging technologies

• [Course Objective 4 – CO4] Develop a business case or strategic roadmap project that provides as a capstone project

• [Course Objective 5 – CO5] Exhibit the qualities of leadership and teamwork

• [Course Objective 6 – Communication Write an article/develop a presentation on the application/impact of Emerging Technology

Course Readings: 1. The Industries of the Future by Alec Ross Paperback: 320 pages Publisher: Simon and Shuster (26 January, 2017) Language: English ISBN-10: 9781471135262 ISBN- 978-1471135262 ASIN: 1471135268 2. Fintech in a flash – Agustin Rubini

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Creating strategic value through financial technology – Jay D. Wilson Jr. 3. Blockchain- The Untold Story by Srinivas Mahankali Publisher: BPB Publications (April 2, 2018) Language: English ISBN-10: 9387284557 ISBN-13: 978-9387284555 4. Internet of Things: A Hands-On Approach by Arshdeep Bargha and Vijay Madisetti Paperback: 520 pages Publisher: Orient Blackswan Private Limited - New Delhi; First edition (2015) Language: English ISBN-10: 8173719543 ISBN-13: 978-8173719547 5. Applied Artificial Intelligence: A Handbook for Business Leaders by Mariya Yao (Author), Adelyn Zhou (Author), Marlene

Jia (Author) Paperback: 175 pages Publisher: Topbots (30 April 2018) Language: English ISBN-10: 0998289027 ISBN-13: 978-0998289021 Course Structure Student Responsibilities and Conduct Students are expected to be familiar with and adhere to university policies in relation to class attendance and general conduct and behavior, including maintaining a safe, respectful environment; and to understand their obligations in relation to workload, assessment and keeping informed. Class Policies Cell Phones: Allowed only as and when directed by the instructor Laptops and similar gadgets: As needed

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Classroom Participation: As this is a discussion and case-based course, students are expected to be active participants in classroom discussions. This includes attending all classes, being prepared by having read and analyzed assignments ahead of class time, and being ready to offer analyses and insights during class discussions. Even if classes are conducted in an online only mode, students are expected to actively engage in discussions and respond to questions. Required readings are provided for lessons, where applicable. Students should be able to understand the context and critically understand the application of the technologies in specific contexts. Students should be prepared to discuss and apply concepts during class. Technical Information: No special computer hardware, software, and datasets are required for this course. Any required access to websites will be provided during the class. Access to MS Teams with working audio/video facility will be required.

Grading, Progress and Assessment This course assumes substantial and informed student participation. General discussion of theory and practice is encouraged and expected of all students. At a minimum, being informed requires class attendance, completion of assigned readings and homework, and attention to technology and financial news and world events. Class attendance and thoughtful participation are important and will be reflected in part in the final grade. Please notify the instructor of an absence before the class.

The final grade for this course will be based on continuous assessment:

Component Percentage Weight Type Due Date Class Contribution 10% Individual N/A Assignment 1 – FinTech/Block Chain

20% Individual Friday, Week 13

Assignment 2 – Artificial Intelligence

20% Individual Friday Week 17

Assignment 1 – Internet of Things

20% Individual Friday, Week 21

Group Project 30% Team Lessons 23 and 24 Notes:

1. The grading criteria is subject to change depending on the composition and timing of in person classes

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2. All assignments and submissions are due before Friday 11:59pm, on the week of submission 3. Late submissions carry penalty marks, which will be decided at the time of allotting work 4. Format of submissions are specific and has to be adhered to – including flow, style, punctuations etc.

Graded Component – Class Contribution (10%) Class contribution will assess your active engagement during the semester. This can take the form of asking questions, responding to questions, initiating and participating in deliberations, and providing insights on topics through self-learning that enhances the quality of learning. Graded Component – 3 Assignments (20%) For learnings of each major component of technology, each student will submit a written paper on the topic to be assigned. They may be asked to make a short presentation in class on the same topic as well.

• Presentation and flow: 5 marks

• Depth of content: 10 marks

• Delivery Clarity and format of presentation: 5 marks Graded Component – Group Project (30%)

Groups of 3 to 4 students will be assigned a situation related to a company or industry. Students will be required to come up with a

strategy and business plan to implement emerging technologies to solve specific issues.

The student will be graded based on:

• Draft Presentation: 5 marks

• Written Presentation Content and Formatting: 5 marks

• Strategy and Business Plan Viability: 10 marks

• Oral Presentation by the Group: 5 marks

• Individual Contribution and responses to questions: 5 marks Grade Sheet: The schema of the grade sheet may change. Students will be informed well in advance of any changes in the schema of the grade sheet.

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JGU Policies and Expectations Academic Integrity and Plagiarism: Learning and knowledge production of any kind is a collaborative process. Collaboration demands an ethical responsibility to acknowledge who we have learnt from, what we have learned, and how reading and learning from others have helped us shape our own ideas. Even our own ideas demand an acknowledgement of the sources and processes through which those ideas have emerged. Thus, all ideas must be supported by citations. All ideas borrowed from articles, books, journals, magazines, case laws, statutes, photographs, films, paintings, etc., in print or online, must be credited with the original source. If the source or inspiration of your idea is a friend, a casual chat, something that you overheard, or heard being discussed at a conference or in class, even they must be duly credited. If you paraphrase or directly quote from a web source in the examination, presentation or essays, the source must be acknowledged. The university has a framework to deal with cases of plagiarism. All form of plagiarism will be taken seriously by the University and prescribed sanctions will be imposed on those who commit plagiarism. Disability Support and Accommodation Requirements: JGU endeavors to make all its courses accessible to students. All students with any known disability needing academic accommodation are required to register with the Disability Support Committee [email protected]. The Committee has so far identified the following conditions that could possibly hinder student’s overall well-being. These include physical and mobility related difficulties; visual impairment; hearing impairment; medical conditions; specific learning difficulties e.g. dyslexia; mental health. The Disability Support Committee maintains strict confidentiality of its discussions. Students should preferably register with the Committee during the month of June/January as disability accommodation requires early planning. DSC will approve of and coordinate all disability related services such as appointment of academic mentors, arranging infrastructural facilities, and course related requirements such as special lectures, tutorials and examinations. Safe Space Pledge: This course may discuss a range of issues and events that might result in distress for some students. Discussions in the course might also provoke strong emotional responses. To make sure that all students collectively benefit from the course, and do not feel disturbed due to either the content of the course or the conduct of the discussions. Therefore, it is incumbent upon all within the classroom to pledge to maintain respect towards our peers. This does not mean that you need to feel restrained about what you feel and what you want to say. Conversely, this is about creating a safe space where everyone can speak and learn without inhibitions and fear. This responsibility lies not only with students, but also with the instructor.

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Course Schedule & Assessment of Student Learning Sample A: Snapshot of a COURSE SCHEDULE

Session topics Lesson Objectives Course

Objectives Readings

Activities/ Assignments

Lesson 1

Introduction Understand the course plan, techniques, and the purpose of the course

CO1 CO2 None

Lesson 2

Commerce and Technology (Discussion)

Understand the impact of emerging technologies on specific technologies and discuss how emerging technologies will drive change from an industrial and consumer perspective

CO2 1.

https://www.forbes.com/sites/forbe

stechcouncil/2018/03/06/how-

technology-is-redefining-e-

commerce/#5409c5ab62e3

2.

https://blueacorn.com/blog/beyond-

technology-how-commerce-will-

change-in-20-years/

3.

https://martechtoday.com/emerging

-technologies-will-affect-business-

2018-206042

4. https://medium.com/swlh/how-

emerging-technologies-are-

impacting-industries-b85afc14b5d

None

Lesson 3

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Disruptive Business Solutions

Explore and understand the different business models adopted by organizations. Organization culture can impact the growth and adoption of technologies. Compare and contrast organizations in its adoption of technology, challenges, and its impact on stakeholders.

CO2 CO4 CO6

1. https://hbr.org/2002/05/why-

business-models-matter

2. https://morethandigital.info/en/9-

disruptive-business-models-new-

opportunities-for-companies/

3.

https://businesstown.com/shows/bu

siness-plans/3-examples-disruptive-

business-models/

4. https://www.inc.com/kevin-j-

ryan/industries-ready-for-

disruption-2018.html

5.

https://disruptionhub.com/technolo

gy-year-2020/

Pilot Assignment: In June 2021, El Salvador has become the first country in the world to adopt bitcoin as legal tender. Write a two-page essay the pros and cons of such a move.

Lesson 4

Introduction to emerging technologies

Understand principles of evolution of technology, "magic" quadrants, technology cycles and path dependencies. Discuss and explore technological breakthrough impacting different industries. Understand factors that affect the success or failure of technologies.

CO1 1.

Book: “The Industries of the

Future” by Alec Ross Chapter 1

2. http://elpjournal.eu/wp-

content/uploads/2016/03/itsj-spec-

1-1-3.pdf

3.

https://prod-ng.sandia.gov/techlib-

noauth/access-

control.cgi/2013/133933.pdf ;

Pages 1 -24

None

Lesson 5

Assignment and Group Project

Review understanding of the concepts learned from lessons 1 through 6.

1. https://smartasset.com/small-

business/top-components-of-a-

business-plan

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Review the purpose of the group project and the assignment of groups.

2.

https://www.siue.edu/lss/speechcen

ter/group_presentations.shtml Lesson 6

Introduction to Fintech

Understand the current landscape of the fintech industry in India and other major countries.

CO2 1.

https://fintechworldreport.com/http

s://inc42.com/features/what-will-

be-the-biggest-fintech-trends-in-

2020/

2.

https://www.pwc.in/publications/20

17/fintech-trends-report-india-

2017.html

3.

https://fintechnews.sg/35552/india/i

ndias-top-30-fintech-influencers-

2020/

4.

https://www.pwc.com/gx/en/industr

ies/financial-

services/publications/financial-

services-technology-2020-and-

beyond-embracing-disruption.html

5.

https://www2.deloitte.com/content/

dam/Deloitte/in/Documents/financi

al-services/in-fs-deloitte-banking-

colloquium-thoughtpaper-cii.pdf

Class

Discussion

Lesson 7

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Fintech in payments and remittances

Understand how the payments scenario has evolved and is continually evolving owing to the massive developments in the fintech industry.

CO2 https://www.financialexpress.com/e

conomy/digital-india-to-get-boost-

from-these-areas-in-2020-fintech-

apps-rule-in-upi-

transactions/1810737/

Class Discussion

Pilot

Assignment Due

Lesson 8

FinTech in the lending business / Digital lending

Understand what are the various forms of digital lending and how it is redefining the economies by helping individuals, MSMEs that weren’t in the purview of traditional lenders earlier.

CO2 https://www.rbi.org.in/Scripts/Not

ificationUser.aspx?Id=11137

Class Discussion

Lesson 9

Wealth management through FinTech

Wealth management is rapidly seeing a shift from people relying to traditional wealth managers to digital wealth advisors/robo-advisors. We will review some of the successful startups in the robo-advisory space and also understand how their functioning is different compared to traditional wealth managers.

CO2 1.

https://www.forbes.com/sites/robertb

erger/2015/02/05/7-robo-advisors-

that-make-investing-

effortless/#6853ea2a4ae4

2.

https://www.financialexpress.com/in

dustry/technology/financial-advisory-

services-robo-advisory-startups-

offering-algorithm-based-solutions-

now/756397/

3.

https://www.ft.com/content/9db9e8b

0-6b28-11e8-b6eb-4acfcfb08c11

Class Discussion

Lesson 10

Crowdfunding Develop creative ideas and apply learnings on emerging technology in a practical setting

CO2 1. Class Discussion

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https://www.sebi.gov.in/sebi_data/att

achdocs/1403005615257.pdf?QUER

Y

2.

https://www.sdfinance.undp.org/cont

ent/sdfinance/en/home/solutions/tem

plate-fiche12.html#mst-1

Lesson 11

Blockchain Introduction

Understand the concepts and definition of blockchain and its components. Blockchain has a broad application beyond fintech and financial services industry. Understand where and how the revolutionary technology can be applied. Understand the key technological components of Blockchain technology and their functions.

CO2, CO4 1.

Book: “Blockchain- The Untold

Story” by Srinivas Mahankali –

Chapters 3, 13 and 15

2.

http://pubdocs.worldbank.org/en/76

7751477065124612/11-Fintech.pdf

3.

https://www.cfainstitute.org/en/rese

arch/foundation/2017/fintech-and-

regtech-in-a-nutshell-and-the-

future-in-a-

sandbox?s_cid=ppc_RF_Google_S

earch_FinTechandRegTech

4.

https://www.youtube.com/watch?v

=8fbhI1qVj0c

5.

https://medium.com/@neocapita/th

e-logical-components-of-

blockchain-870d781a4a3a

6.

Videos, Discussions

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Book: “Blockchain- The Untold

Story” – Chapters 20 and 22 Lesson 12

Blockchain Technology Fundamentals

Understand the key technological components of Blockchain technology and their functions.

CO2, CO4 Book: “Blockchain- The Untold

Story” – Chapters 20 and 22

Videos, Simulation

Lesson 13

Artificial Intelligence Introduction

Develop an understanding of Artificial Intelligence (AI) concepts. Develop an understanding the history and use of AI over the years.

CO2, CO4 Book: “Applied Artificial

Intelligence: A Handbook For

Business Leaders” – Chapters 1 and

2

Videos, Discussions

Assignment 1 Due

Lesson 14

AI Components and Technologies

Understand the technological components of AI and how they are used to generate insights for organizations and individuals. Also understand key functions of AI and how they are achieved.

CO2, CO4 Book: “Applied Artificial


Business Leaders” – Chapter 2

Videos, Discussions

Lesson 15 (10/27/2020)

AI Case Studies and Ethics

Develop a keen understanding of how AI applications have been used in real life. Develop an understanding of definition of ethics. Understand how the use of AI can alter human and business behavior. Critically examine the ills and benefits of applying AI technology.

CO2, CO3 1.

Book: “Applied Artificial


Business Leaders” – Chapter 3

2.

Book: “Applied Artificial


Business Leaders” – Chapters 4, 5,

and 20

3.

http://www.cs.bath.ac.uk/~jjb/web/

ai.html

Case Study Discussion

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4.

https://www.weforum.org/agenda/2

016/10/top-10-ethical-issues-in-

artificial-intelligence/ Lesson 16

Internet of Things (IoT) Introduction

Develop an understanding of definition of Internet of Things. Understand how and where IoT is used and the current state of its technology.

CO2, CO4 Book: “Internet of Things: A

Hands-On Approach” - Section 1.1,

Section 2.1

Discussions

Lesson 17

IoT Components and Technologies

Develop an understanding of how IoT works. Understand the different technological components inter-operate.

CO2, CO4 Book: “Internet of Things: A

Hands-On Approach” - Section 1.2,

Section 1.3, 1.4

Videos, Discussions

Assignment 2 Due

Lesson 18

Assignment 2 and Group Project Review

Review and provide feedback on the progress of the group project.

CO1, CO4, CO5, CO6

Previous reading materials

Group

Presentation

Lesson 19

Legal and Regulatory Impact

Emerging technologies create their own set of legal and regulatory challenges. Government and agencies around the world have set standards and policies governing the use of specific technologies.

CO3 To be shared in the course of the

semester

Discussion,

Debate

Lesson 20

Importance of Data

Understand the fundamental uses and applications of data. Learn the concepts of Big Data and how these are leveraged by emerging technologies.

CO2, CO3 Book: “The Industries of the

Future” by Alec Ross - Chapter 5

Discussions

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Lesson 21

Other Important Emerging Technologies

Understand the how other technologies like Robotics, Cognitive Process Automation, Telemedicine, Virtual/Augmented Reality are impacting different industries.

CO2 1. https://medium.com/swlh/how-

emerging-technologies-are-

impacting-industries-b85afc14b5d

2.

https://technofaq.org/posts/2017/11

/10-eye-grabbing-examples-of-

emerging-technology-in-education/

3.

https://www.cmo.com/features/artic

les/2017/10/27/10-technologies-

helping-to-overhaul-the-retail-

experience.html#gs.40NQlCTE

4.

https://www.vendhq.com/blog/retai

l-technology-trends/

5.

https://www.cognizant.com/whitep

apers/the-future-of-air-travel-eight-

disruptive-waves-of-change-

codex2566.pdf

Discussions Assignment 3

Due

Lesson 22

Career Opportunities

Understand how emerging technologies

will shape the future of employment in

India and globally. Understand the skills

required to develop and be part of the

emerging technology economy

CO1

None Case Studies

to be provided

Lesson 23

17


o Please note, session topics and activities may be subject to change during the course

Group Project Review and Assessment

Consolidate all the learnings into the Strategy or business plan developed for your group. Validate the viability of the plan.

CO4

None Group

Presentation

Lesson 24

Group Project Review and Assessment

Consolidate all the learnings into the Strategy or business plan developed for your group. Validate the viability of the plan.

CO4

None Group

Presentation

Lesson 25

Course Review Review assessment of lessons from Lessons 1 through 27.

CO1, CO2, CO3

None

Lesson 26

Finals Prep and Review Sessions

Review the sessions and clarify any questions from the previous sessions.

All None

Review of Course