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Effective Training Ideas That Won ’ t Break the Bank Colleen Billings, PHR Billings Piano Gallery. Course Title. 1-2-3-Needs Analysis. What is the Learning Gap Industry: Music business, manufacturer, retail Business: general acumen, awareness of your business Product knowledge - PowerPoint PPT Presentation
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Course Title
Effective Training Ideas That Won’t Break the Bank
Colleen Billings, PHRBillings Piano Gallery
1-2-3-Needs Analysis
1. What is the Learning Gap– Industry: Music business, manufacturer, retail– Business: general acumen, awareness of your business – Product knowledge– Soft Skills: sales, customer service, negotiation– Technical: QuickBooks, Excel, internal systems
2. What is the Time Available to Bridge the Gap?– Is it a developmental need vs. immediate improvement scenario
3. What is the budget available?
Learning Methods• Get the Learner Involved
– How do you learn best?– How do you learn something new?
• Hands On• 1:1 Mentoring• Repetition• Read, practice, do• Classroom lead
• Ask them to propose a plan
Formal Education• Community College/Technical School
– QuickBooks– Marketing
• Small Business Development Center– Management courses– Business Plans
• SCORE– Management/Leadership
• Local Library– Excel; MS Office; basic accounting
• Recreation Department– Public speaking
Local Organizations• Dale Carnegie Training-$$$
– Skills for Success– Presentation Skills– Leadership/Management Course
• Chamber of Commerce-$– Monthly meetings/Speaker Series
• Local Associations-$– Toastmasters International
• Regional Management Associations-$$– MRA
Internal Resources
• Manufacturer’s Reps– Put ’Em to Work!
• Business Books– Team book club– Presentation assignment– Ask them to lead a discussion of a chapter
Team Resources
• Set up Mentoring Relationships– Pair on a project– Research a problem/Present a solution– Process documentation and improvement
• 1:1 Goal Setting– Top 3 Focus Areas
NAMM Resources
• NAMM.org• NAMM University site-It’s New and
Improved!• Newsletters• Industry Publications-Share articles
Technical Resources
• Lynda.com– Lunch with Lynda!– Group or individual– Excel; Time Management; QuickBooks;
PhotoShop
• Star12.com
Social Resources
• Facebook and Twitter– Manufacturers– NAMM!– Local music scene– Business Magazines
• Inc; Fast Company; etc.
More Social
• LinkedIn– Company Page– Industry Leaders– Manufacturers– Groups with similar interests
• Retail Music
– Connect to others in the Industry
Online Goldmine
• Blogs-Subscribe, Read, Share, Discuss– Talent Management Magazine
• White Papers• Webinars• YouTube “How-To” Videos
Colleen Billings, PHRBillings Piano Gallery
[email protected]/lovemyHRlifewww.linkedin.com/colleenbillings