1
Courtney Evans 436 Blue Sky Drive Concord, NC 28027 (954) 639 - 2694 [email protected] Objective Highly skilled in the area of customer service, and actively seeking a position at your well-esteemed organization. Key strengths include the ability to build productive relationships, in addition to winning customer loyalty. Experience Panera Bread - Davie, FL 2013 - 2014 Manager -Establish standards for personnel performance and customer service -Investigate and resolve complaints regarding food quality, service, or accommodations -Handle cash and bank deposits Dave and Busters - Hollywood, FL 2009 - 2014 Trainer/Server -Delivered exceptional, friendly, and fast service -Train new waiters and floor staff on guest expectations, proper food handling and safety procedures -Skillfully anticipated and addressed guests' service needs Plaza Azteca Mexican Restaurant - Chesapeake, VA 2006 - 2008 Cashier/Hostess -Run waitlist, gauge kitchen, servers and general dining room performance -Answered all questions regarding the menu and services -Answered phones, took messages and made reservations Education Aveda Institute South Florida Davie, FL Cosmetology License 2012 - 2014 Cosmix School of Makeup Artistry Fort Lauderdale, FL Multi-Media and Fashion Makeup Artistry Certification 2010 - 2011

CourtneyEvans-Resume

Embed Size (px)

Citation preview

Page 1: CourtneyEvans-Resume

Courtney Evans

436 Blue Sky Drive

Concord, NC 28027

(954) 639 - 2694

[email protected]

Objective

Highly skilled in the area of customer service, and actively

seeking a position at your well-esteemed organization. Key

strengths include the ability to build productive relationships,

in addition to winning customer loyalty.

Experience Panera Bread - Davie, FL 2013 - 2014

Manager

-Establish standards for personnel performance and customer

service

-Investigate and resolve complaints regarding food quality,

service, or accommodations

-Handle cash and bank deposits

Dave and Busters - Hollywood, FL 2009 - 2014

Trainer/Server

-Delivered exceptional, friendly, and fast service

-Train new waiters and floor staff on guest expectations,

proper food handling and safety procedures

-Skillfully anticipated and addressed guests' service needs

Plaza Azteca Mexican Restaurant - Chesapeake, VA

2006 - 2008

Cashier/Hostess

-Run waitlist, gauge kitchen, servers and general dining room

performance

-Answered all questions regarding the menu and services

-Answered phones, took messages and made reservations

Education Aveda Institute South Florida Davie, FL

Cosmetology License

2012 - 2014

Cosmix School of Makeup Artistry Fort Lauderdale, FL

Multi-Media and Fashion Makeup Artistry Certification

2010 - 2011