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Core Capabilities
think l build l measure
Consulting Services
Technology Solutions
Program/Project Management Support
Cover
think l build l measure
Our Mission
CTi exists to help our clients succeed
by fully understanding their mission
and challenges, and by applying
technology, experience, and knowledge
to deliver effective solutions.
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think l build l measure
Corporate Overview
Relationships
• 100% reference-able clients
• Consistent growth
• Commitment to long-term
relationship
• 13 years DOL;
12 years NIH;
8 years DOJ;
7 years GSA;
3 years IRS
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Mature Organization
PMI
CMMI
ITIL
Compliant
think l build l measure
What We Do
Think
Technology SolutionsConsulting Services
Build
Program Management Office
Measure
• Program/ Project Management
• Transparency/Collaboration
• Accountability/Traceability
• Best Practices (Repeatable)
• Performance Measures
(EVM, KPI, Scorecard)
• Configuration Management
• Architectural Risk Assessment
S e c u r i t y & I n f o r m a t i o n A s s u r a n c e
• Mobile Solutions
• Websites & Portals
• Web 2.0 & Social Media
• Custom Applications &
Systems Integration
• Database Administration
• Section 508/Accessibility
• Multi-Layer Security Framework
• FISMA/NIST Compliance
• Vulnerability Scanning
• Business Transformation
- Change Management
- Process Automation
• IT Governance
- Strategic Planning
- Business Case Development
- Enterprise Architecture
- Performance Measurement
• Certification & Accreditation
• Security Training
• Computer Security Incident Handling
• Security Configuration
• Contingency Planning Development
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Our Clients
Department of Labor
• Bureau of Labor Statistics (BLS)*
• Office of the Chief Information Officer (OCIO)
• Office of Disability Employment Policy (ODEP)
• The Office of Public Affairs, Division of Enterprise
Communications (OPA DEC)*
• Employee Benefits Security Administration (EBSA)*
• Veterans’ Employment and Training Services (VETS)
• Office of the Assistant Secretary for Administration
and Management (OASAM)*
• Office of Inspector General (OIG)
Department of Justice
Bureau of Prisons
Drug Enforcement Administration
Federal Bureau of Investigations
Department of Defense
Medical Research and Material Command (MRMC)
Blast Injury Research
National Institutes of Health
National Institute of Allergy and Infectious Diseases (NIAID)
Bio-Defense Emerging Infections
Malaria Research
General Services Administration
Office of Citizens Services and Communications - USA.gov;
Gobierno.gov; Consumidor.gov; WebContent.gov
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think l build l measure
Success Stories
• Providing Enterprise Solutions to DOL
• Cost Savings Initiatives
• Proven Best Practices and Methodologies
• Search Engine Implementation
• Content Delivery Service (Site availability & Security)
• Web Content Management Systems (Open Source vs COTS)
• Leveraging “on-demand” off site resources
• Establishing a Project Management Office at CMMI L3
• DOL’s participation in IPv6 Day
• High marks on Annual and Quarterly OMB & CIO reports
• Software Development Lifecycle (SDLC) to include Architecture
Risk Assessments and Security
• Information Architecture, Accessibility and Section 508
• Pilot for Cloud Solutions (Cost Effective & Security Compliant)
Background
Result
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CMMI
ITIL
think l build l measure
Success Stories
• When DOL’s primary site was compromised by a
hacker, DOL immediately turned to CTi.
• DOL needed a rapid response to secure all web-based
applications and make the site hacker resilient.
• CTi assembled a team to tackle this urgent task.
• Rapidly installed infrastructure enabling DOL and CTi to
collaborate and make decisions in real time.
• Re-coded all applications based on secure application
development standards.
• Delivered secure site on time and within budget meeting
all requirements, standards and guidelines.
Background
Result
“Under the leadership of the CTi Program Manager…
the Division has consistently achieved a status of “Green”…
every team member has contributed to the stellar
reputation for excellence OPA DEC has achieved”-- Assistant Secretary for Public Affairs, US Dept. of Labor --
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think l build l measure
Background
DOL had a website that did not reach
targeted audience
• The content was not accessible
• Lack of social media presence; audience
cannot get connected with the Department
Results
CTi redesigned DOL website making its content
and the agency more accessible to the public
• Redesign DOL website to make content more
accessible
• Leverage social media channels to reach
wider audience
Communication & OpenGov
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think l build l measure
CTi designed the agencies new website
in alignment with the security
requirements to have open
communication with
employers and the
American workforce.
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
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think l build l measure
Success Stories
CTi’s IT Governance team provided comprehensive support to ODEP
Disability.gov received second highest
score from OMB within DOL for its
FY09 business case
• Created from a Presidential mandate as a New Freedom Initiative.
• Centralized portal for federal, state, and local disability-related
information to the public.
• ODEP named Disability.gov managing partner supported by 22
federal partner agencies.
• As a high-profile e-Gov initiative ODEP needed a solid business
consulting partner.
Background
Results
• Capital Planning and Investment Control
(CPIC) - Creation of Exhibit 300s and 53s
• Enterprise Architecture
• IT Security
• Acquisition Management
• Performance Measurements
• Risk Management
• Draft Budget Submissions
• Business Case Development
• White Papers
• Draft Congressional Responses
• Cost Benefit Analysis
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think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
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IRS Exempt Organizations was in need of an Information
Technology team to provide communication consulting in
developing, refining, and delivering education and outreach
through Web-based and electronic media or related
technologies and channels.
Successfully implemented a Content Management Platform,
DotNetNuke (DNN), to support StayExempt.org. The IRS
now has the ability to effectively manage content for pre-
defined areas of the site on an ongoing basis .
Site wide search capability, secure login access and Google
analytics reporting were also provided.
Background
Results
Success Stories
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think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
Since 2005, CTi has been providing comprehensive Web support to
the General Services Administration (GSA) and its Web sites:
USA.gov, Webcontent.gov, Gobierno.gov, and Consumidor.gov. This
support includes Program/Project Management, Web development,
bilingual content management, accessibility and Section 508
Compliance, and usability.
• USA.Gov and Webcontent.gov have been recognized as the top
government websites for their efficiency, completeness and
comprehensiveness.
• Gobierno.gov is the Federal government's official web portal in Spanish
which provides centralized access to free and trustworthy U.S. government
information and services on a wide range of topics.
• Consumidor.gov and its print version, Guía del Consumidor, is the counter
partner of the most popular print publication into the Federal government.
– Consumer Action Handbook.
Background
Results
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Success Stories
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think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
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National Institutes of Health
Developed a Web portal to provide
reagents tools and information for
studying Category A, B and C
priority pathogens and emerging
infectious disease agents.
National Institutes of Health
“Bio-defense & Emerging Infections Research Repository”
• Division of Microbiology and Infectious Diseases (DMID)
required a centralized system to track investigational new drugs
• Needed worldwide user collaboration
• Diverse platforms would access the system with multiple levels
of security
• Management reports and compliance were driving factors
• On-line order processing
• Provide managed hosting services
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Health IT
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think l build l measure
ResultsCTi re-designed BEI website and achieved the following
• Structured and updated content focus on core
competencies of the program
• Improved the general appearance of the website
• Improved on their current search capability to streamline
their search results
• Conveys the image that BEI is a scientific research
organization as well as a supplier of bioresource products
• 508 compliance accomplished Background
Currently BEI had a website that does not enhance
their core business processes
• Unstructured content and look and feel
• Core competencies of the program are not highlighted
• Current search capabilities do not meet user expectations
• Current website does not convey that BEI is a scientific
research organization as well as a supplier of bioresource
products
• Lack of 508 Compliance
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Usability, Accessibility & 508 Compliance
think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
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National Oceanic and Atmospheric Administration (NOAA)
was in need of a web portal application prototype to provide
a collaborative work environment to support procurement
requisition activities (NOAALink contract vehicle).
CTi is designing a Web portal that provides an overall
framework and main access point to support the
management of task order requests, awards, and execution.
This will provide a more efficient, accountable, and
transparent process.
Background
Results
Success Stories
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think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
CTi was asked to develop a Contracts Management
System for 7th Army - Europe. The purpose of the
system is to provide this organization with a
consistent, repeatable process for management
Contracts from planning, development and
implementation.
• CTi designed and implemented a workflow
based application based on Microsoft
technology. The system will support the
management of task order requests, awards,
and execution. Providing an efficient,
accountable, and transparent method for
processing contract actions.
Background
Results
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Success Stories
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think l build l measure
Think Build Measure
Business Transform
Mobile & App Development
ProgramManagement
ChangeManagement
Web 2.0 &Social Media
Project Management
Process Automation
Unified ContentManagement
Performance Metrics
StrategicPlanning
Database Administration
Configuration Management
Business Case Development
MultilayerSecurity
Arch Risk Assessment
CTi was asked to launch an automated Capability
Maturity Model Integration (CMMI) compliant Project
Management Office (PMO) for the State of North
Carolina's Medicaid office.
• CTi implemented a PMO portal during a critical
prime contractor change enabling the North
Carolina Medicaid Office to realize savings as
a result of automating the PMO process.
• A Section 508/Accessibility compliant web
portal was developed to facilitate collaboration.
Background
Results
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Success Stories
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think l build l measure
SharePoint
Project
Server
SQL
A PORTAL BASED Solution
Tools
=
NextGen PMO
• PMI/CMMI Methodology
• Business Process
Reengineering
• Custom Dashboard
Development
• Governance
• Compliance with ANSI-
748 & EVMS Standard
+
CTi SME’s
• KPIs - Dashboards
• Traceability/Accountability
• Transparency/Collaboration
• Optimized Resource
Management
• Centralized Solution
• Standard Toolset
PMO Benefits
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think l build l measure
Project A
Project B
Project C
Project D
Project E
Project A
Project B
Project C
Portfolio
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think l build l measure
Custom Project
Performance IndicatorsPerformance Measure
Values
List of Projects
Project A
Project B
Project C
Project D
Performance Metrics
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think l build l measure
Projects
grouped
by type
Drill-down each
project to see
detailed report
Project A
Project B
Project C
Project D
Project E
Project A
Project B
Project A
Project B
Project C
Project D
Project E
Project F
Project G
Project H
Project I
Project J
Scorecard
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think l build l measure
CTi Mobile Solutions
Mobile Solutions: Federal Government
CTi provides rapid development and deployment of mobile solutions to the federal government including the Department of Labor and Internal Revenue Service on platforms such as Apple, Android, Blackberry and Windows 7.
CTi Mobile solution categories include some of the following:• Productivity Applications• Tools and Utilities• News and Information
• Smartphone• Tablets• Mobile Web Sites
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Types of Mobile Solutions
CTi develops a wide range of mobile applications that provide rich user experience, added value for end users and enhanced functionality that leverages the available features of both the operating system and hardware functions. This includes some of the many features available on current OS’s and devices.
1. Email and Text Messaging
2. Navigation
3. Scheduling and Calendar Functionality
4. Multimedia
5. Social Media and Web 2.0 Integration
6. Touch Screen Interface
Map and Navigation Calendar IntegrationEmail Integration
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Future of Mobile
At an early onset CTi recognized, invested in, and continues to adapt to the requirements of an increasingly mobile customer based and an ever increasing mobile connected government workforce.
Tens of millions of tablets would be in use in America’s workplaces by 2015, Ted
Schadler – Forrester Research’s
Trends for Connecting with Customers: They Want it All
"The services that government provides its constituents, partners, and employees are increasingly
benchmarked against user experience in other walks of their lives. It is not surprising that customers expect
the same options, quality, and level of service from government as they receive from retailers, technical
support, consumer services, and others they contact on the phone, online, and more. As it turns out, the way
users choose to interact with public sector organizations is not identical to commercial providers, but there
are similarities—and some distinct differences.
http://www.pewinternet.org/Reports/2010/Government-Online.aspx
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CTi Mobile Solutions
Customer RequirementThe Fair Labor Standards Act (FLSA)1. employee and data about the
hours worked and the wages earned.
2. offer the target audience a convenience tool to maintain record of work hours
3. the solution should serve as an avenue to encourage the workers to contact the Wage and Hour Division
CTi Developed Wage and Hour Division Mobile Application
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CTi Mobile Solutions
Customer RequirementIRS Stay Exempt Mobile Website for Public1. Use with any mobile device with a compatible
browser2. offer the target audience a convenience tool to stay
exempt via mini courses3. the solution should serve as an avenue to encourage
continuous training and awareness for 501 (C) (3) organizations
CTi Developed Mobile Website for IRS Stay Exempt
Solution1. CTi created the IRS Stay Exempt Mobile Website2. Compatible with most all browser enable
Smartphones and tablet devices3. Extended IRS StayExempt reach via mobile channel
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iPhone Training Application
CTi developed an application for
training purposes that can be added
to other iPhone applications.
The user interface can be customized
to an organization’s corporate identity.
Because the application is directly
linked to the company’s network,
security is maintained through the use
of password protected login to the
application.
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The training application allows users to navigate through available
courses in a scroll down table, as shown on the left.
Courses can be provided in a variety of multimedia types. The
sample above is being delivered as a movie player. The courses
can also be linked to documents, presentations, etc.
iPhone Training Application
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As the user progresses through
required training, the application
keeps records of courses completed
as well as modules available for
future completion .
iPhone Training Application
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iPhone Testing Capabilities
The training application enables the user to take
course-related quizzes in a variety of forms that
can contain both multiple choice and True/False
response types, as shown above and left.
Immediate notification of user selection accuracy
can be provided.
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After the user completes a quiz, the
mobile application will save the score onto
an external storage network. The user is
able to see scores for completed tests
merged into in chart, list, percentage, or
graph format, as required.
iPhone Testing Capabilities
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Customer Satisfaction Awards
• 100% reference-able clients
• 13 years DOL; 12 years NIH;
8 years DOJ; 7 years GSA
• Commitment to Long-Term
Relationships
• Dedicated to solving our
customers’ needs
• Presidents Task Force on
Economic Development
Why CTi?
Contract Vehicles
• GSA IT-70 Schedule
(GS-35F-0617X)
• GSA 8(a) Stars II GWAC
(GS-06F-07837)
• DOJ-FBI IT Triple S
• SeaPort-e
• DHS Eagle (GWAC)
• SBA SDB Certified
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think l build l measure
How Can CTi Help You?
Project
Support
Standardized
Processes/
Templates
Training &
Coaching
Centralized
Document
Management
Repository
Program
Management
Automation
Tools
IT
Governance
CTi
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