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Coping & Resilience - Tools Your Workforce Needs to Move Forward May 20, 2020 Presenters: TIA BRISCO, LMFT | The Holman Group CHRIS KRUSIEWICZ | Vice President, Burnham Benefits COVID-19 Deeper Dive

COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

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Page 1: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Coping & Resilience -Tools Your Workforce Needs to Move Forward

May 20, 2020

Presenters: TIA BRISCO, LMFT | The Holman GroupCHRIS KRUSIEWICZ | Vice President, Burnham Benefits

COVID-19 Deeper Dive

Page 2: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

INTRODUCTION

Welcome to the Webinar

A copy of the presentation slides will be sent out to all attendees tomorrow morning and posted on BurnhamBenefits.com/COVID-19

Audience members will be muted for the presentation.

Please email your Burnham Consultant and team with any specific questions or you can reach our Burnham COVID-19 Response Team at [email protected]

AUDIO

QUESTIONS?

Page 3: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

INTRODUCTION

About Burnham

Employee Benefits Retirement Planning Property & Casualty

Page 4: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

INTRODUCTION

Presenter

Tia Brisco is a licensed marriage and family therapist and

specializes in multi-cultural based treatment and Employee Assistance programs. She is a double graduate of California State University, Northridge where she obtained a bachelor’s degree in Child Development and a master’s degree in Marriage and Family Therapy. Tia also serves as a mental health wellness trainer and crisis interventionist for multiple EAPs throughout California.

The Holman Group, offers full-service EAP and counseling solutions for employers.

Page 5: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Coping & Resilience

Tools Your Workforce Needs to Move Forward

Tia Brisco, LMFT

The Holman Group(800) 321-2843Holmangroup.com

Page 6: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

StressTHE HOLMAN GROUP

Holmangroup.com

➢ Frustration➢ Emotional➢ Physical Tension

➢ Changes in Sleep➢ Impact on eating➢ Increase use of substances

Page 7: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

AnxietyTHE HOLMAN GROUP

Holmangroup.com

➢ Fearful➢ Uneasy➢ Apprehensive

Page 8: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

IsolationTHE HOLMAN GROUP

Holmangroup.com

➢ Self-isolation➢ Alienation➢ Cabin Fever

Page 9: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Ways To Develop ResilienceTHE HOLMAN GROUP

Holmangroup.com

➢ Survive➢ Adapt➢ Thrive

Page 10: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

FlexibilityTHE HOLMAN GROUP

Holmangroup.com

➢ Seeing the silver lining

➢ Bending without breaking

➢ Recognition that change is a required part of living

Employer Tips:

➢ Priority on employee safety

➢ Opportunity to promote mental health

➢ Mental health options: telephone, video, & virtual groups

➢ Adjust policies for maximum employee support

Page 11: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Embrace ChangeTHE HOLMAN GROUP

Holmangroup.com

➢ Look at what you can control

➢ Look at what you can change

➢ Make those things yours

Employer Tips:

➢ Change awareness in leadership

➢ Explore options for self-care

➢ Choose a wellness team

Page 12: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

ReframeTHE HOLMAN GROUP

Holmangroup.com

➢ Identify the issues

➢ Challenge your assumptions

➢ Reframe your circumstances

Employer Tips:

➢ Take pulse of concerns

➢ Revisit current policy & procedures

➢ Explore opportunities in your resources: EAP, Work Life Solutions, Community Support

Page 13: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Break It DownTHE HOLMAN GROUP

Holmangroup.com

Employee Employer

➢ Improves coping abilities

➢ Makes more sense

➢ Problems are easier to handle

➢ Mental health awareness campaign

➢ Talk about resources

➢ Emphasis healthy habits

Page 14: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Avoid Asking “What If?”THE HOLMAN GROUP

Holmangroup.com

➢ “What ifs” burn energy

➢ You cannot predict the future

➢ This throws fuel on the fire of stress and worry

Employer Tips:

➢ Communicate frequently with clear message

➢ Address concerns & refer to mental health

Page 15: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Keep Things In PerspectiveTHE HOLMAN GROUP

Holmangroup.com

➢ Avoid catastrophic thinking

➢ Our view can change the outcome

➢ Proportion is Key

Employer Tips:

➢ Reserve time in meeting for concerns

➢ Focus on problem solving

➢ Teleconference on EAP tools

Page 16: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

UnplugTHE HOLMAN GROUP

Holmangroup.com

Employee Employer

➢Limit negative news

➢Increase Information on self-care; self-care packages

➢Limit after hours contact and updates regarding work

➢ News is good, but it can be too much

➢ Too much social media can increase stress

➢ Disconnecting can be healthy

Page 17: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Positive Self TalkTHE HOLMAN GROUP

Holmangroup.com

Employee Employer➢ Do positivity breaks

➢ Release daily positive quotes

➢ Begin meeting with each member sharing something positive

➢ “I’ll do the best I can.”

➢ “I can handle things if I take one step at a time.”

➢ “I know how to deal with this; I’ve done it before.”

Page 18: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Focus On The PresentTHE HOLMAN GROUP

Holmangroup.com

Employee Employer

➢ Stop & breathe alerts

➢ Meditation Webinars

➢ Mindfulness Programs

➢ Be Present

➢ Savor the moment

➢ Mindfulness helps

Page 19: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Self CareTHE HOLMAN GROUP

Holmangroup.com

Employee

Employer➢ Wellness campaign

➢ Webinars on sleep and eating

➢ Virtual exercise programs

➢ Stretch breaks to emphasis movement

➢ Eating

➢ Sleeping

➢ Exercising

➢ Moving

Page 20: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Opportunity for Self DiscoveryTHE HOLMAN GROUP

Holmangroup.com

➢ Open to rediscover yourself, your family, you friends

➢ Develop your inner strength

➢ Re-energize your goals

Employer Tips:

➢ Explore new ways to connect

➢ Encourage ways to make a difference

➢ Create a venue to share “heroes” in your organization

Page 21: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Support Each OtherTHE HOLMAN GROUP

Holmangroup.com

Employee

Employer➢ Manager well being calls

➢ Remote employees zoom team meetings

➢ Employee Intranet page

➢ Reach out to colleagues

➢ Share resource information

➢ Be willing to listen

Page 22: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

PatienceTHE HOLMAN GROUP

Holmangroup.com

Employee Employer

➢ Ask Questions

➢ Support Discussion

➢ Talk about EAP & Support

➢ Take a Moment

➢ Take a breath

➢ Count to 10

Page 23: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Remember to LaughTHE HOLMAN GROUP

Holmangroup.com

Employee

Employer➢ Team challenges

➢ Variety of themed meetings

➢ Host funny story swapping

➢ Best Medicine

➢ Releases Endorphins

➢ Better than a prescription

Page 24: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Tools for EmployersTHE HOLMAN GROUP

Holmangroup.com

➢ Telehealth

➢ Video Conferencing

➢ Webinars for Wellness

➢ Webinars on Mindfulness

➢ Resilience Training & Care

➢ Meditation – Virtual & Recorded

➢ Financial Planning Webinars & Support

➢ Your Employee Assistance Program

Page 25: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

California ResourcesTHE HOLMAN GROUP

Holmangroup.com

Orange County Mental Health Services:

• Language(s): English and Spanish. Korean counselors are available 8 hours a day at (877) 7-CRISIS or (877) 727-4747 with the availability to transfer to a Multilanguage Line (interpretation of other languages is available upon request). Hours of Operation: 24 hours/day, 7 days/week, 365 days/year

CA Aging & Adult Info Line - 800-510-2020

CA Institute on Aging: 24-hour toll-free Friendship Line is the only accredited crisis line in the country for people aged 60 years and older, and adults living with disabilities. - (800) 971-0016

Page 26: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

National ResourcesTHE HOLMAN GROUP

Holmangroup.com

• NAMI helpline: 800-950-6264

• Domestic Violence Hotline: 800-799-7233

• National Suicide Prevention Hotline: 800-273-TALK (8255) 24/7

• Crisis Text line: In a crisis text HOME to 741741 (24/7)

• Substance Abuse and Mental Health Services Administration(SAMHSA):1-800-662-HELP (4357)

Page 27: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

Join us next Wednesday

THANK YOU

Page 28: COVID-19 Deeper Dive Coping & Resilience - Tools Your ...€¦ · Orange County Mental Health Services: •Language(s): English and Spanish. Korean counselors are available 8 hours

WEBINAR EXPERIENCETHANK YOU

We are here to answer your questions and find the best solutions

C O N N E C T W I T H U S

BURNHAM COVID-19 RESPONSE [email protected]

A copy of the presentation slides will be sent out to all attendees tomorrow morning and posted on BurnhamBenefits.com/COVID-19