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COVID-19 Response
Jerry W. DobrovolnyCOMMISSIONER / CHIEF ADMINISTRATIVE OFFICER
COVID-19 Response Task Force Open Meeting: April 8, 202038240630
5.2
COVID-19 Response Task Force
Outline
• COVID-19 Impacts and Response
• Continuity of Essential Services
• Metro Vancouver Finances
2Cleveland Dam
COVID-19 Response Task Force
3
COVID-19 Impacts and Response
COVID-19 Response Task Force
• Demand for utility services is consistent with previous years
• Demand for regional parks has increased by approximately 40%
COVID-19 ImpactsEssential Services
4
COVID-19 Response Task Force
5
COVID-19 Impacts: Water ServicesWater Demand
0.85
0.87
0.89
0.91
0.93
0.95
0.97
0.99
1.01
Sun, 01‐Mar
Mon
, 02‐Mar
Tue, 03‐Mar
Wed
, 04‐Mar
Thu, 05‐Mar
Fri, 06
‐Mar
Sat, 07
‐Mar
Sun, 08‐Mar
Mon
, 09‐Mar
Tue, 10‐Mar
Wed
, 11‐Mar
Thu, 12‐Mar
Fri, 13
‐Mar
Sat, 14
‐Mar
Sun, 15‐Mar
Mon
, 16‐Mar
Tue, 17‐Mar
Wed
, 18‐Mar
Thu, 19‐Mar
Fri, 20
‐Mar
Sat, 21
‐Mar
Sun, 22‐Mar
Mon
, 23‐Mar
Tue, 24‐Mar
Wed
, 25‐Mar
Thu, 26‐Mar
Fri, 27
‐Mar
Sat, 28
‐Mar
Sun, 29‐Mar
Mon
, 30‐Mar
Tue, 31‐Mar
BL/d
Daily System Consumption Comparison for March 20202020 2016 to 2019 Avg
COVID-19 Response Task Force
6
COVID-19 Impacts: Water ServicesWater Demand
COVID-19 Response Task Force
7
COVID-19 Impacts: Liquid Waste ServicesVolume Treated
0
200
400
600
800
1000
1200
1400
1600
1800
2000
2200
Mar/01
Mar/02
Mar/03
Mar/04
Mar/05
Mar/06
Mar/07
Mar/08
Mar/09
Mar/10
Mar/11
Mar/12
Mar/13
Mar/14
Mar/15
Mar/16
Mar/17
Mar/18
Mar/19
Mar/20
Mar/21
Mar/22
Mar/23
Mar/24
Mar/25
Mar/26
Mar/27
Mar/28
Mar/29
Mar/30
Mar/31
Apr/01
Volume, M
L
Daily Volume of Wastewater Treated for March 20202020 2016 ‐ 2019
COVID-19 Response Task Force
8
COVID-19 Impacts: Solid WasteWaste Flows
‐
500
1,000
1,500
2,000
2,500
3,000
Sun, 01‐Mar
Mon
, 02‐Mar
Tue, 03‐Mar
Wed
, 04‐Mar
Thu, 05‐Mar
Fri, 06
‐Mar
Sat, 07
‐Mar
Sun, 08‐Mar
Mon
, 09‐Mar
Tue, 10‐Mar
Wed
, 11‐Mar
Thu, 12‐Mar
Fri, 13
‐Mar
Sat, 14
‐Mar
Sun, 15‐Mar
Mon
, 16‐Mar
Tue, 17‐Mar
Wed
, 18‐Mar
Thu, 19‐Mar
Fri, 20
‐Mar
Sat, 21
‐Mar
Sun, 22‐Mar
Mon
, 23‐Mar
Tue, 24‐Mar
Wed
, 25‐Mar
Thu, 26‐Mar
Fri, 27
‐Mar
Sat, 28
‐Mar
Sun, 29‐Mar
Mon
, 30‐Mar
Tue, 31‐Mar
Tonn
es
Solid Waste System Waste Flow Comparison for March 20202020 2016 to 2019 avg
Projecting 10% reduction
COVID-19 Response Task Force
9
COVID-19 Impacts: Regional ParksParks Visitation
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
Regional Park System-Wide Use Estimates
2019 Estimate 2020 Estimate
COVID-19 Response Task Force
Workforce ResponseEnsuring Safety of Staff
• Complying with Provincial Health Officer directiono 45% of staff working from home
• Sick time is currently trending the same as last year
• Issued 12 new safe work procedures
10Seymour Falls
COVID-19 Response Task Force
• Implemented business continuity plans • Remote technology, regional GPS system utilized to
improve physical distancing • Critical operations staff transitioning to working in
separated teams to reduce risk of transmission• Working with other utilities nationally to share best
practices and tools
11
Utilities ResponseOperations
COVID-19 Response Task Force
Capital Projects ResponseManagement of Risk
• $1.7 Billion in work underway• Over 40 claims received to date• Additional costs and schedule claims
anticipated • Responding to supply chain challenges• Managing productivity and safety on the
work sites• Temporarily halted going to market with
new work apart from critical exceptions
12
COVID-19 Response Task Force
• Redeployed staff to encourage physical distancing of the public
• Closed parks, parking lots, and trails by municipal and First Nation order/declaration
13
Regional Parks ResponseParks Operations
COVID-19 Response Task Force
Regional Parks ResponseParks Operations
• Added 300+ signs and more to come
• Cancelled Parks events, closed playgrounds, one-way trails
14
COVID-19 Response Task Force
• Enhanced safety protocols for staff at all housing sites
• Implemented alternatives to counter service for tenants and the general public
• Adhering to Ministerial Orders re: evictions, rent increases, implementing payment plans
• Common rooms and playgrounds closed• Strong ongoing communication with
tenants
Housing Services ResponseOperations
15Walnut Gardens, North Vancouver
COVID-19 Response Task Force
16
Continuity of Essential Services
COVID-19 Response Task Force
Time Sensitive Work Water Services
• Preparing for summer peak water demand:o Three reservoirs brought online prior to
summer demandso Critical tie-ins completed for
transmission mains returning to serviceo Water filtration plant upgrade to be
completed prior to summer demandso Monitoring of source water supplyo Watershed fire protection
17
COVID-19 Response Task Force
• Expanded seasonal treatment and disinfection
• Critical low-flow cleaning and refurbishment work at all wastewater treatment plants
• Preparing for fall storms:o Pump stations, leak repairs, condition
inspection
• Conducting research with UBC and BCCDC
18
Time Sensitive Work Liquid Waste Services
COVID-19 Response Task Force
• Regulatory Monitoring and Reporting – Air Quality, Beach, Health and Environment Protection, environmental spill response
• Liquid Waste Influent and Effluent Monitoring – WWTP operational compliance
• Ensuring compliance with Solid Waste Licenses
• Banned open burning – COVID-19 severity associated with degraded air quality
19
Environmental Regulatory Compliance
COVID-19 Response Task Force
20
Metro Vancouver Finances
COVID-19 Response Task Force
• Monthly cash flow generated by water sales, solid waste billings, and rents (residential and commercial)
• Critical annual payments in August with due dates of sewer levy and tax requisition
• Limited fees and charges (transfer stations, parks programs, filming, discharge fees)
• April received proceeds for planned capital borrowing of $165M
21
Metro Vancouver FinancesCash Flow
COVID-19 Response Task Force
22
Metro Vancouver FinancesRevenue Sources (in millions)
$307
$106
$43
$274
$74
$53 $34 Water Sales
Solid Waste TippingFeesMVHC Housing Rents
Liquid Waste Levies
Property Taxes
Internal Transfers
External Revenueless than 4%
Monthly revenue
Annual August Payment
COVID-19 Response Task Force
Discussion
COVID-19 Response Task Force