COVID-19: State of Small Business - CFIB...Note: Percentages may not add to 100% due to exclusion of ZNot applicable –did not have revenues at this time in previous years [ and ZDon

COVID-19: State of Small Business

Key results – Survey 21

2020-09-30

Overview of CFIB surveys since mid-March

2

Survey No. 1 No. 2 No. 3 No. 4 No. 5 No. 6 No. 7 No. 8 No. 9 No. 10

Active dates Mar.13-21 Mar. 20-26 Mar. 27 Apr. 2 Apr. 3-9 Apr. 10-16 Apr. 17-23 Apr. 24-30 May 1-7 May 8-14 May 15-21

Active days 9 7 7 7 7 7 7 7 7 7

Respondents 10,092 13,362 12,632 13,021 11,850 9,712 9,932 8,907 8,013 7,493

Survey No. 11 No. 12 No. 13 No. 14 No. 15 No. 16 No. 17 No. 18 No. 19

Active dates May 28- June 5 June 6-11 June 12-18 June 19-25 June 26-July 3 July 3-16 July 17-30 July 31-Aug. 13 Aug. 13-26

Reminder date May 29

Active days 9 6 7 7 8 14 14 14 14

Respondents 8,886 6,065 5,431 5,191 4,708 4,865 5,423 5,220 5,487

Phase 1 – Emergency (weekly surveys)

Phase 2 – Transitioning (gradual move to biweekly)

Survey No. 20 September 2020 October 2020 November 2020 December 2020

Active dates Aug. 27- Sept. 23 Sept. 24-TBD Oct. 22 Nov. 19 Dec. 17

Reminder date Sept. 10 Oct. 8 Nov. 5 Dec. 3

Active days 28 8 (so far)

Respondents 6,255 4,918

Phase 3 – Monthly surveys (every 4 weeks, with reminder after 2 weeks)

3

As of today, is your business still open?(% response)

36

69

32 29

21

111

1March 27-

April 2April10-16

April 24-30

May 8-14

May22-28

June6-11

June19-25

July3-9

July17-30

August13-26

September 24-TBD

Yes we are fully open Yes, partially open due to COVID-19

No, fully closed due to COVID-19 No, fully (or partially) closed due to reasons not related to COVID-19

Source: CFIB, COVID-19 surveys – March to September 2020, full details at https://www.cfib-fcei.ca/en/research/survey-results/investigating-the-impact-of-covid-19-on-independent-business

https://www.cfib-fcei.ca/en/research/survey-results/investigating-the-impact-of-covid-19-on-independent-business

4

80797472727169686664

NBSKQCABNSMBCANLBCON

888781807875747473

696867

4337

Businesses fully open, by province and sector(% response)

Source: CFIB, COVID-19 recovery survey – September 2020, September 24-TBD, 2020, preliminary results, n = 4,896.

5

35

16

29

35

32

43

June 12 -June 18

June 19 -June 25

June 26 -July 2

July 3 -July 16

July 17 -July 30

July 31 -August 13

August 13 -August 26

August 27-September 23

September24-TBD

Up to half of normalstaffing (0% to 50%)

More than half(51% to 94%)

Normal or better(95% to 106% andmore)

How much of your usual staffing capacity for this time

of year is your business currently using? (% response)

Note: Percentages may not add to 100% due to exclusion of ‘Not applicable – no staff at this time’ and ‘Don’t know’ categories.

Source: CFIB, COVID-19 surveys – June to September 2020, full details at https://www.cfib-fcei.ca/en/research/survey-results/investigating-the-impact-of-covid-19-on-independent-business


6

49454340404138373636

466655444

53514946454443414040

NBMBQCSKNSNLCABCONAB

5455484749414341403839

3136

1916

64563

105557

60595353525148454543413836

2118

More staffing than usual (106% and over) About the usual for this time of year (95%-105%)

Normal or above normal staffing, by province and sector(% response)


7

46

22

34

46

17

30

June6-11

June12-18

June19-28

June 27-July 2

July3-16

July17-30

July 31-Aug. 13

Aug.13-26

Aug. 27-Sept. 23

Sept. 24-TBD

Up to half ofusual revenues(0% to 50%)

More than half(51% to 94%)

Normal or better(95% to 106%and more)

How much of your usual revenues for this time of year

is your business currently making?(% response)

Note: Percentages may not add to 100% due to exclusion of ‘Not applicable – did not have revenues at this time in previous years’ and ‘Don’t know’ categories.

Source: CFIB, COVID-19 surveys – June to September 2020, full details at https://www.cfib-fcei.ca/en/research/survey-results/investigating-the-impact-of-covid-19-on-independent-business


4031

24302724222123182120

1485

15

14

168710

994745

7

33

55

464038

34343130

2625252521

118

Better revenues than usual (106% and over) About the usual for this time of year (95%-105%)

8

28272522242123192116

1611811896

866

43

3733333230292727

22

MBQCNBNSBCCASKONNLAB

Normal or better revenues, by province and sector (% response)

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,789.

9

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,812.Notes: 1) The answer choices displayed here have been simplified. See appendix for the complete answer choices.

2) Respondents were allowed to select more than one answer choice. Percentages will not add to 100%.

What worries you most about COVID-19? (Select all that apply, % response)

80

68

54

50

49

46

43

39

37

30

29

25

13

7

2

0

Uncertainty around a second wave

Economic repercussions

Consumer spending will be reduced, even following the COVID-19 crisis

Business cash flow

Physical health impacts

Debt

Overwhelming stress

Staffing

Access to enough government support for my business/workers

Business logistics

Access to any/enough income as a self-employed worker

Having to close my business permanently

Access to personal protective equipment for our business

Other

No concerns at this moment

Don’t know/Unsure

Change from last survey

Most concerned sector this week

New option

-2 Transportation

-8 Hospitality

= 0 Arts & Rec

+1 Hospitality

-1 Arts & Rec

= 0 Hospitality

+3 Hospitality

+1 Hospitality

+1 Soc. Services

= 0 Wholesale

+2 Hospitality

-3 Soc. Services

= 0 Ent. & Admin.

-1 Agriculture

= 0 Nat. Resources

10

“I am actively considering bankruptcy/winding down

my business as a result of COVID-19”, NET Agree (Strongly agree + Somewhat agree) (% response)

12% 14% 14%

Source: 1) CFIB, Your Business and COVID-19 – Survey Number Fifteen, June 26-July 2, 2020, n = 4,484. 2) CFIB, Your Business and COVID-19 – Survey Number Eleven, May 22-June 5, 2020, n = 7,921.3) CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,637.

June 26-July 2May 22-June 5 September 24-TBD

78

2

6 65

43

1

4 42 2 3

19

16

17

1110

1010 11

128

78

65 4

Strongly agree Somewhat agree

24

19

7

11

“I am actively considering bankruptcy/winding down my business

as a result of COVID-19”, by sector (% response)


26

1617

15 14 14 1312

77

1210

12

Businesses at risk of closure - total %, by province

Sources: 1) Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,633 and 4,627.

CANADA BC

AB

SK

MB

55%

29%

15%

56%

31%

14%

60%

35%

19%

58%

18%

13%

46%

32%

10%

50%

27%

8%

71%

42%

19%

59%

34%

8%

40%

18%

8%

56%

34%

17%

ON

QC

NL

NB

PE

NS

49%

28%

11%

2) E-commerce and competition with big business survey, September 17-TBD, 2020, preliminary results, n = 3,526.

13

Between now and December, how much government relief for fixed

costs would your business need to keep operating? (% response)


By Industry

By Province

0-4 5 to 19 20 to 49 50 to 99 100 to 499 NAT

Respondents 770 727 158 29 14 1,738

Median $18,000 $30,000 $50,000 $100,000 $72,500 $25,000

By Size of Business (number of employees)

NL NS MB ON SK QC NAT BC PE NB AB

Respondents 28 52 58 776 50 327 1,738 172 9 51 207

Median $17,500 $20,000 $20,000 $20,000 $25,000 $25,000 $25,000 $25,000 $25,000 $30,000 $30,000

NAT

Respondents 355 180 119 105 49 18 92 1,738 72 278 163 15 117 32

Median $20,000 $20,000 $20,000 $20,000 $20,000 $21,000 $22,500 $25,000 $26,250 $29,000 $30,000 $30,000 $ 30,000 $50,000

14

9

11

10

8

12

13

14

13

16

16

13

11

12

14

11

13

13

14

13

14

22

22

22

22

23

26

27

27

29

30

NS

MB

SK

NB

BC

NL

CA

AB

QC

ON

“Without rent relief, my business will not be able to pay its October rent

in full” (% response)

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,590.Note: Results displayed exclude respondents that selected Not applicable.

3

6

7

8

6

7

11

13

14

20

14

31

34

7

9

9

10

14

14

12

13

13

13

21

18

19

10

15

16

18

20

21

23

26

27

33

35

49

53

Fin. Ins. etc.

Natural Resources

Prof. Services

Wholesale

Manufacturing

Transportation

Retail

Soc. Services

National

Pers./Misc. Services

Ent. & Admin. Mgmt.

Hospitality

Arts, Rec. & Info.

Strongly agree

Somewhat agree

15

Please indicate whether or not you agree with the

following statements. (% response)

32

21

14

22

17

13

5

6

6

17

18

22

24

39

45

Without additional assistance, I won't be able to paymy May rent in full

Without additional assistance, my business will not beable to pay its July rent in full

Without rent relief, my business will not be able topay its October rent in full

Strongly agree Somewhat agree Don’t know/Unsure Somewhat disagree Strongly disagree

Sources: 1) CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,590.2) CFIB, Your business and COVID-19 – Survey No. 6, April 17-23, 2020, n = 6,312.3) CFIB, Your business and COVID-19 – Survey No. 14, June 19-25, 2020, n = 3,744.

Note: Percentages may not add to 100% due to rounding.

Key dates

April 24: CECRA program announced

September 30: CECRA program

ends

16


Respondents that are commercial tenants (67% of all survey respondents)

Which of the following situations applies to your business regarding CECRA? (% response)

34

6

23

14

16

7

Not applicable – our business does not need rent relief

Our landlord provided reductions on rent outside of CECRA

We qualified for CECRA based on our revenue losses,our landlord applied and we received/will be receiving it

We qualified for CECRA based on our revenue losses, butour landlord did not apply and did not provide any

reductions on rent

We did not qualify for CECRA, but we need rent relief

Other

30% of

businesses that

need rent relief

have still not been

able to access it

1620131515151418141113128

1813201617161612151816

1211

343433313131303030292923

19

Did not qualify for CECRA but still ned rent relief Qualified for CECRA but landlord did not apply

17

18131114141619

119

17202116171410

1717

343232303030292826

MBQCABCABCONNBNSSK

Which of the following situations applies to your business

regarding CECRA? By province and sector (% response)


18

Those that need rent relief (67% of all tenants) - To what degree does access

to rent relief affect whether your business can continue to operate in the

next 6 months? (% response)

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 2,062.Notes: 1) This question was only answered by respondents that indicated they needed rent relief.

2) Percentages may not add to 100% due to rounding.

20

56

16

4

5

I can continue to operate with or without rent relief

Rent relief significantly increases my odds of staying open

Rent relief marginally increases my odds of staying open

I will likely shut down with or without rent relief

Don’t know/Unsure

To what degree does access to rent relief affect whether your business can continue to operate in the next 6 months? By sector (% response)

69696058

495655

5145

3931

44

43

1142

2

3

3

7473

64626060

5853

48

43

31

Will likely shut down with or without Significantly increases odds

19


20

14

21

17182120

2225

14

31

27

333230

343330

47

5552515049

464545

40

HospitalityWholesaleRetailNationalManufacturingPers./Misc. ServicesConstructionProf. ServicesSoc. Services

No preference Rent that was due between April and now Rent due in next 6 months

Those that have not been able to access needed rent relief –

Which of the following would be most helpful to your business, retroactive rent relief or relief going forward? – By sector (% response)

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 955.Note: Percentages may not add to 100% due to rounding.

Key CFIB recommendations on new rent relief

program:

21

1. Easy to apply for;

2. Independent of landlord participation;

3. Continues through the fall, longer for severely affected businesses,

and;

4. Includes a top up for business owners who met the 70 percent

CECRA revenue loss criteria but whose landlords did not apply for

the program

22

25

33

31

27

11

7

16

17

9

7

9

9

The extension of the Canada Emergency Business Account to help businesses with fixed costs helps me feel more

confident about my business’s future

The extension of the Canada Emergency Wage Subsidy through to next summer helps me feel more confident

about my business’s future

Strongly agree Somewhat agree Don’t know/Unsure Not applicable Somewhat disagree Strongly disagree

Source: CFIB, COVID-19 Recovery Survey – September 2020, Sept. 24-TBD, 2020, preliminary results, n = 4,611.Note: Percentages may not add to 100% due to rounding.

Please indicate whether or not you agree with the

following statements about extending CEWS and CEBA. (% response)

23

14

16

20

20

16

18

22

19

22

25

28

35

26

45

35

14

17

15

17

22

20

18

22

19

21

19

14

24

8

26

27

33

35

37

38

38

40

40

41

46

47

48

50

53

62

Fin. Ins. etc.

Retail

Prof. Services


Construction

Manufacturing

National

Wholesale

Soc. Services

Agriculture

Hospitality

Ent. & Admin. Mgmt.

Transportation

Natural Resources

Arts, Rec. & Info.

Strongly agree

Somewhat agree

21

21

18

20

22

22

18

18

28

24

13

16

19

20

18

18

23

24

18

22

34

37

37

40

40

40

41

42

46

46

NS

QC

MB

BC

ON

CA

SK

NB

AB

NL

“My business has sector-specific challenges that are not currently being

addressed through government relief programs”

(% response)


24


“Governments are doing a good job making it clear that it is

safe to visit most local businesses at this point”(% response)

Strongly agree; 11

Somewhat agree; 44

Don’t know/NA; 7

Somewhat disagree;

22

Strongly disagree;

16

14

14

19

23

23

21

22

22

23

24

5

10

12

14

14

17

16

19

20

25

19

24

31

37

37

38

38

41

43

49

NL

NS

NB

BC

ON

MB

CA

QC

SK

AB

Somewhat disagree

Strongly disagree

25

“Our business would easily survive a second wave of

government mandated closures/restrictions” (% response)

Strongly agree; 7

Somewhat agree; 26

Don’t know/NA; 11

Somewhat disagree;

23

Strongly disagree;

33


12

18

23

21

27

29

26

23

21

23

22

22

21

29

21

12

21

20

26

22

21

24

28

32

33

35

38

48

41

56

24

39

43

47

49

50

50

51

53

56

57

60

69

70

77

Agriculture

Fin. Ins. etc.

Prof. Services

Wholesale

Construction

Transportation

Manufacturing

Natural Resources

Retail

National

Ent. & Admin. Mgmt.


Hospitality

Soc. Services

Arts, Rec. & Info.

Somewhat disagree Strongly disagree

23

28

21

23

22

23

24

26

22

25

23

21

29

32

34

33

34

33

38

46

46

49

50

55

56

56

58

59

60

71

MB

NB

QC

BC

ON

CA

SK

NS

AB

NL

12

17

14

13

10

11

15

14

14

18

15

14

17

18

14

23

22

26

29

32

35

32

34

35

31

35

36

36

35

45

35

39

40

42

42

46

47

48

49

49

50

50

53

53

59

Transportation

Natural Resources

Fin. Ins. etc.

Agriculture

Ent. & Admin. Mgmt.

Construction

Manufacturing

Wholesale


Arts, Rec. & Info.

National

Hospitality

Retail

Prof. Services

Soc. Services

Somewhat disagree

Strongly disagree

26

“Non-essential international travel restrictions should start to be

gradually eased (such as travel bubbles with other countries or options to

have regular COVID-19 tests substitute for health quarantine)”(% response)

Strongly agree; 17

Somewhat agree; 18

Don’t know/NA; 11

Somewhat disagree;

15

Strongly disagree;

35


15

11

17

16

15

15

22

13

9

15

18

27

25

33

35

39

32

50

61

58

33

38

42

49

50

54

54

63

70

73

AB

QC

SK

BC

CA

ON

MB

NS

NL

NB

Documents

COVID-19: State of Small Business - CFIB...Note: Percentages may not add to 100% due to exclusion of ZNot applicable –did not have revenues at this time in previous years [ and ZDon